These guys were great! We had a fish die and instead of burying it we decided to flush it. Well…read morethat wasn't the best idea because then our toilet stopped working correctly. These guys came in a day after I called and within 20 minutes got the job done. Turns out the fish got stuck. They laughed. I laughed. Removed the fish and on the way they went. Will recommend these guys next time anyone needs any plumbing needs!

They were professional, on time and did great work. They were recommended by our cabinet company…read more Only reason I did not give 5 stars was I thought the cost seemed high, but exactly as quoted.

Excellent customer service! I was able to schedule an estimate and work very easily. They came out…read moreto repair a slab leak and replace a water heater and it was all done in one day! very efficient, courteous and professional.

I had an emergency repair, spigot in yard busted by a delivery driver. Spigot ties in to the pond…read moreand draining the pond. Michael and Deric came out within two hours and had it repaired in quickly. They were both very kind and professional. I'm new to the area but have found an outstanding local plumber. Kudos to Michael and Deric!!!

Can out next day when our water line had a leak. Did great work and friendly…read more The job took 1 1/2 hours to complete. They charged me $1,025. And said they gave me a discount because it didn't take long. Good service....but very expensive.

My water heater was about 18 years old and wasn't heating properly. I had Kevin the owner and main…read moreplumbing expert, check out my hot water problem. He suggested a new water heater and in just a few hours, my new larger water heater was installed. Quick, efficient and very reasonable pricing. Kevin also added new control valves on the water supply lines for easier maintenance. I highly recommend Bruce's Service company to everyone! 10 out of 10 review from me.

I was in the market for a new furnace and air conditioner. Basically a whole HVAC system to replace…read morethe very inefficient oil burning furnace that came with my new home. I did my research and determined that there was three major brands that I might want to have installed in my home. Bryant, Trane, and American Standard. I found every company in the area that sold these brands and got an estimate from all 5 that I found and a couple that I promised family members that I would check out too. So 7 in total. Bays heating and cooling was the best. Let me tell you why. First they were the only company that didn't feed me any lies. I did my research and I knew more than I was telling any of them. I believe a company should do that right thing and be straight forward with their customers without having to be pushed. Second they sell American Standard, one of the brands that I wanted for my home. The other company that was selling American Standard was offering a 1 year warranty on labor. Bays believes so much in their product that they offered a 10 year on labor out of their own pocket. The system also can with 10 years on parts from the manufacturer and lifetime on the heat exchanger. If a seller/installer and a manufacturer can get behind a product that much, you've got my attention. Third they paid attention to everything. When John the owner of Bays came out, the only owner to come out themselves, he checked things that no one else bothered to check. Measuring the furnace space and the entry way. Looking for the proper exhaust point and intake. Also checking the electrical. I bought an older home and the wiring isn't new. Most other people were concerned about checking and selling me insulation and new duct work, not actually checking if the new furnace would fit. I came to a conclusion. Bays was one of the lowest estimates that I got from the 7 companies that I had out. Not the lowest but defiantly the best value by far. I didn't want the cheapest equipment or the most expensive just the best value and I got exactly what I wanted with the best possible warranty. If you read this and need a new system or a repair call around and make an informed decision. But make sure you give Bays a call. I couldn't be happier with the service and the people from Bays.

Our HVAC system went out so we called four different companies, including Bays Heating and Cooling,…read moreto have each of them come out, preview the scope of work and determine the specific HVAC system each would recommend. We were solely seeking bids for cost comparison from these four different installation companies each representing a different manufacturer. We were not asking for service or maintenance on the existing system. It was already non-operational. We were only gathering bids for equipment and pricing. We did not choose Bays. Subsequently, Bays sent an $80.00 invoice for service which we did not order nor authorize and which, to our knowledge, they did not perform. We argued with them over the invoice and did not pay it. Several days ago we received notice from a debt collector regarding this $80.00 bill from Bays. We have an unblemished credit record with FICO scores well over 800, so we decided to pay the bill rather than risk any type of negative entry on our credit history, even if it was false. In short, our experience with Bays Heating and Cooling has been 100% negative! Not only was their bid for the installation of the new HVAC unit the worst of the four companies but we wound up, in effect, being forced to pay a "ransom" for a bid that the other three companies provided without any charge. This post is the first I have ever done and it is not about the $80.00 - it is, in fact, about the ethics of a company choosing to conduct its business in this manner. The $80.00 is minor - Bays' business behavior was reprehensible!

Grayless heating and cooling 5 stars! They came a day before…read morescheduled to replace our 50 year old furnace and AC when it started giving us problems. Equipment is only as good as it's instalation and these guys are top notch! They put in our new furnace and heat pump in one day and did the extras like replacing old wiring and condensation drain tube to prevent future problems. They covered our floor with tarps to avoid tracking dirt through the house and cleaned up all remnants of our old system. We had 3 estimates, all were within $100 of each other so I feel their pricing was very competitive. The installers were both friendly and professional, and took time after completing instalation to make sure we understood all the information we needed to operate our new equipment. They also followed up with two phone calls to make sure everything was working good and we was happy with our purchase. I would highly recomend Grayless heating and cooling for all your HVAC needs!

Had to get a new furnace after 35 years. Had the furnace put in the same day ours went out. Logan…read moreGrayless installed it. Came back a month later and installed a/c. Did a good job... always been happy with the service.

Great service and affordable price! They were quick to respond and everything went smoothly. John…read morewas very knowledgeable. He explained what was needed and the options I had. Lindsey made the process easy from scheduling to explaining payment options. They do offer financing. Highly recommend for your HVAC needs!

They showed up quickly after a cancelation on late Friday afternoon they were courteous and…read morefriendly and so hardworking! They stayed until they got the job fixed!!! They are a great asset to the community and fair in price thank you for your help