I had Patrick come out on 2/13/2026 to quote a duct cleaning. He arrived about two hours late and…read morequoted us $1,300, which seemed high, but we wanted to support a small business so we agreed and paid half down. The original appointment had to be rescheduled due to a family emergency on his end, which I completely understood. He even offered a refund at that time, but we chose to reschedule. Our new appointment was set for 10:00 a.m. on 3/9/2026. He didn't arrive until 7:16 p.m. When he finally got here, he looked at our furnace and pointed out mold. He said he could clean it but that it might cause more issues. Then he told us we needed to replace ALL of our ductwork and quoted $8,400. That immediately raised concerns, so we had two reputable HVAC companies come out for second opinions. Both said our ductwork was in great condition. They found the real issue was a refrigerant (Freon) leak--our A/C unit is 25 years old and was leaking at 42%. That explained the problem. They also said that even if ductwork repairs were needed, it would not cost anywhere near what we were quoted. We decided to move forward with a new A/C unit through another company, which also included a free air purifier and duct cleaning. I requested a refund of our deposit and even offered to let him keep $150 for his time and gas. Since then, I have received no response and have been completely ghosted. Please be very cautious. He is very convincing, but based on my experience, I would strongly recommend getting a second opinion before agreeing to any major work.

DO NOT use this company. came out for a simple dryer vent cleaning and was told it was the worst…read moreattic he's ever seen. black mold, dead birds, numerous other issues. Told me we should replace everything for thousands. I had my insurance company come out and inspect the attic as well as test the air for mold. Nothing was wrong at all.

Called Joes mechanical told them my furnace wasn't working. They came out looked at it ordered a…read morepart. Waited on part to come in. In the meantime I'm on emergency heat running up an extremely high eletric bill. Got part came in spent 8 hours putting the part on. Mostly walking back and forth from truck to outside unit to truck to inside unit. Spent maybe an hour actually working on the unit. 3 guys one a intern and left with my furnace still not working. Sent an estimate of over 3 thousand dollars to fix it. Finally called someone else and 140 dollars later fixed and not a single issue. Now joes wants to send me a high bill for the furnace they did not fix. DO NOT CALL JOES MECHANICAL. Absolutely did not try to make it right with me. 302.00 shipping on a warranty part.

Worst service ever. Do not use!! Serviced a family, never sent them a bill, and now taking them to…read morecourt even though they paid the amount owed as soon as they received the court summons.

The first visit from the Terre Haute branch had to be rescheduled due to broken equipment. On the…read moresecond visit, the spots that particularly needed attention were gone over lightly, but were not well cleaned and left very wet--we firmly believe this was due to bad equipment, not the young man doing the work, as well as the short amount of time allotted our job. To rectify the mess left behind, we utilized an older, smaller Hoover cleaner with cleaning brushes that we own but is difficult for us to use due to our physical limitations and had much better results when we went over everything again. Called the Terre Haute office to let them know we were not pleased and why, and before I could fully detail the reasons, the manager/staff member began talking over me (apparently no one other than he knows about clean carpets) even after I interrupted his tirade and asked to be allowed to address my concerns. At that point he asked if I wanted their staff to make another visit and after the attitude he had dished out, I told him I would not want him or his staff on my property again. He then informed me they would give no discount nor refund and hung up on me. The entire time, I was speaking with a witness in the room with me and she confirmed I was never rude to the man, just trying to tell him how poorly the carpet was cleaned--again, due to what I believe is bad equipment. I would advise anyone considering utilizing this particular office to be very wary. Their website makes big promises that unfortunately do not pan out.

I was extremely satisfied once again with Stanley Steemer. Great value and reliable service! I…read morewould highly recommend them for all of your carpet cleaning issues. Paula Warnick Terre Haute Indiana

They came promptly. They messaged a picture of the repairman in advance. He identified the problem…read moreand removed the bird nest blockage from my tankless hot water on demand exhaust vent. The cost was reasonable and the whole experience was a great relief. He stayed to make sure we had hot water!!!

I was able to get a same day (in fact within a few hours of my calling) appointment for ac repair…read more I like that I received a text and picture of the repairman when he was on his way. He was very polite and friendly. He seemed thorough in checking things out and doing repairs. My ac was running in no time. Payment process was simple and the email received of all he had done was a plus. I highly recommend Aire Serve!