Our water heater started leaking from the bottom. Called D L Brown and they told me just what I…read moreneeded to order from the supplier. They picked up the new one, installed it and hauled away the old one in less than two hours. They even re-plumbed the supply to the new heater and replaced some bad pipes I had not even noticed. They even came back out to blow out sink and shower lines that got blocked with 100 years of pipe sediment. Our house is 125 years old, but they knew how to handle it. Will definitely use them again.

The company was called out to replace a hot water heater in our church. They did go purchase the…read morenew heater and took out the old one, but could not finish the installation due to an electrical problem, which was not their fault, but we felt $1000 for installation is a bit excessive. They disagreed. The individual I talked to said they would come out and finish the job (plug it in) when the electrical was fixed. I told her that was highly unlikely, we would take care of it ourselves and would be using someone else in the future. She said "Fine" and hung up. Such a disappointment. They did some work in my house 2 or 3 years ago and we were quite pleased. They were very cost conscious back then. So sorry their policy has changed.

Can out next day when our water line had a leak. Did great work and friendly…read more The job took 1 1/2 hours to complete. They charged me $1,025. And said they gave me a discount because it didn't take long. Good service....but very expensive.

They were prompt, professional, and thorough. While some people say that they are pricey, they gave…read moreme an estimate broken down by task and stuck to that amount. I knew exactly what it would be with no surprises.

Everything went well. Scheduler was friendly and helpful…read moreScott miller has always done a good job. No call backs.. Prices are affordable. Have used B&S plumbing for years

Sam and Clyde replaced our whole sewer system at a fair price. Professional, polite, and fast…read moreworkers. Scott, the owner, even came out to verify a job well done.

I scheduled an appointment at 2:00 pm for service the next day 10-12. Someone apparently called at…read more8:00 that morning to confirm and because I was in meetings, they decided to cancel the service visit. I shouldn't to verbally re-confirm an appointment i just made the previous day. No text communication, and the whole experience prior to someone getting here was just a mess. They won't be getting my business and I would not recommend them to anyone else.

I contacted them about a leak in my water heater and they had someone out within 90 minutes. The…read moretechnician was super professional and knowledgeable and even explained some things about my house's water system that I didn't know about. Great job on the installation of my new water heater -- which replaced one that was under warranty installed by another company. I will definitely contact them for future plumbing needs.

B&S Plumbing is a Proud United Association, Plumbers Local 157 Signatory Contractor…read more Their employees are Local 157 Licensed Plumbers.

After going round and round for almost 3 weeks to no avail with another plumbing company,…read morerecommended by our home warranty company (for work we needed done that wasn't covered by their policy), we called B&S... they got us scheduled for an appointment within a couple of days and the tech arrived on time, talked to my husband about what we needed, and within the first half hour he had already done more work than the other company had accomplished after 2 hour-long visits in 3 weeks! He got all 3 projects taken care of in one trip and done RIGHT! We will definitely use them for any future projects!

Not sure about the other reviews. This company was chosen by my home warranty company. I was…read morequickly scheduled. The gentleman who came out was on time. Also professional and personal. My garbage disposal was replaced within 1 hour. I would recommend this company. I even called and spoke to the owner - letting him know how satisfied I was.

Hill Top replaced my AC inside and out. Then directly after the line was freezing up. They came…read moreback out and was not pleasant with my girlfriend saying the freon was low. It was a bran new system THEY installed a few days before. Fast forward to today and I go to change the furnace filter. They not only didn't replace the filter after thier work. They had done poor work when installing the A coil you couldn't get a filter in the slot. Crappy work. Poor attitude of owner. Refuses to do the work to make things right.

We purchased a brand new Air Conditioner, Furnace, and Tankless Water Heater April of 2022. We…read morepaid for a 3 year service agreement for cleanings and filter replacements that should happen every 6 months. After my second service I tried to plan the 3rd visit and cannot get ahold of anyone. The voicemails go into a black hole. All the emails bounce back. I was told via their chat from 10/15-10/17 that someone would contact me. I spoke to Gavin, Miguel, Mia and Marshall. All lied to me regarding the business being open and the addresses at which Medcalf was at. I have been blocked form their chat now. The location on Washington has been another business since August of last year. The location on Fruitage is vacant and all signage is gone. We went with this company because it was family owned. Brandon Medcalf personally came out a few times. We are out money and service without warning. Google even says they are temporarily closed even though their people chatting refuse to admit that. There was a post on their Facebook site, 10/17/23, stating they are relocating! But learned in the comments the owner Brandon Medcalf is in jail and has been in and out of jail for some time for drugs. He owes a lot of people money and service. HORRIBLE HORRIBLE

From the owner: Family owned and operated HVAC company providing service to Terre Haute and surrounding areas for…read moreheating and air conditioning services.