With the heat wave we've had this past week, our AC decided it was the perfect time to stop working. I called Mowery on the morning of July 4 for them to take a look at it, and they were able to send someone within an hour. The service tech, Kirk, was professional and personable. He worked quickly to find the issue, which was a bad capacitor in the outdoor unit, and was able to replace it with a new part he had on hand. Even with the holiday surcharge, the total cost was about what I expected, and Kirk was patient with me as he explained the cost breakdown. He was also very informative about what regular services they provide without being too pushy to sell something. Great services, great people! read more

Our air conditioning went out and we had called Mowery since we had used them before. A repairman came out and gave us the diagnosis of what we needed along with the cost. He told me we would need to pay the service fee and pay the full amount at the time the repair was completed. He initially came to our home on a Tuesday. We did not hear anything from him, so my husband called to get a follow up that Friday. He then tells us we need to pay in full and the part he told us he was going to order on Tuesday would not be ordered until Monday and it would take 4-5 days before it came in. Sir you could have told us this on Tuesday when I clearly asked all the necessary questions. So on a Friday afternoon we were scrambling trying to find someone to come out to start this process all over again. This incident put a bad taste in our mouth about how customers are treated. Thank God we were able to find someone who came out and fixed it. read more

Our friend was here telling me that they replaced her water softener for 1500$ if leaked less than a year later . She called and asked about a warranty. The lady she spoke to said they didn't put one in for her . What happened is the service tech sold her one and put the money in his pocket !!! Also they charged her 25,000$ for a new furnace and ac unit ! No duct work !!! I will be getting ahold of the attorney general about this for taking advantage of a senior citizen!!! Bunch of crooks !! read more

Had them come out about three times and they couldn't fix our problem or even find what it was every time they took a gas $kept coming out it's gonna cost to test this. It's gonna cost to do this. They didn't know what was wrong with their AC unit after quoting 1000 thousands of dollars and kept trying to make an appointment for somebody to come out completely redo it we went with somebody else. I was let down because I thought these guys were good. They seem to have a good service plan and we may go with that but when we pay for a service call to find the problem you better find the problem before keep billing us for possible things that could be wrong. read more

Don't show up as scheduled for service. Claimed to have called and left voicemail. Not so. Also would not cooperate when I needed it after they had installed a hybrid water heater for me, and I was trying to get a rebate read more

Had Nick and Tom out to replace to water hydrants. They could not have done a better job or been more professional. I wish I could show you what they did below the ground. There is a 3/4 (I believe) black iron pipe next to the hydrant that has been driven in to add extra support, as well as, insulation down to the drain line. Nick is a magician on the excavator and Tom did a great job explaining the "next step" in the process. They even had a third hydrant on the truck as a back up just incase one of the other hydrants leaked once the line was pressurized again. They thought of everything! Would I let these guys come back - Absolutely! read more

Mowery - Barn line back up and running - Heating & Air Conditioning/HVAC Near Me - Brownsburg, Indiana

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Do you homework and get multiple quotes from muliple sources. My water heater broke ....called Mowery for a quote to replace it. They told me $2700. The most expensive tank water heater at Home Depot is $1000...so $1700 for two hours of labor? OJ Simpson's attourney's didnt charge that much. Went with another plumber who came in $1200 under Mowery's quote. Noted for future business plans. read more

They do offer free quotes, but they also wanted to sell a whole home monthly maintenance subscription. I didn't need the monthly subscription, so I found someone else to do the work I needed ... read more

We have had a service contract with Mowery since Dec 2013 and have been very pleased with every tech that has come out. Today Logan was here to service our sump pump and water heaters. He also checked a gas line. Very professional and thorough. Kirk came to service the HVAC system today - same thing - professional and thorough. He went above and beyond fixing something that needed it for no additional charge. I did not have furnace filters and even though he had some on the truck, I was able to run to Lowe's to pick up the correct ones to use today which saved $$. I love knowing that if we have an issue, it just takes one call to get a service tech out quickly. Highly recommend! read more

I have been a loyal customer of Mowery for all our drain cleaning services--until now. We own and manage several homes ourselves, and I called to request service for a clogged drain. When speaking with Jessica, I was upfront about managing our properties, but instead of honoring the rate we had previously received, she insisted we pay twice the amount simply because we are property owners. Despite having used their services multiple times in the past, I was met with rudeness and a lack of customer appreciation. A more professional approach would have been to honor the prior rate this time and inform us of any future pricing changes. Instead, Jessica's attitude made it clear that long-term customer loyalty meant nothing. Because of this experience, Mowery has lost me as a customer. Fortunately, there are plenty of other great companies that value and respect their clients. Good luck with that approach, Jessica! read more

I cannot say enough good things about my experience with Mowery! John Perkins went above and beyond to repair plumbing in our investment home that is currently occupied. From the detailed invoice and competitive pricing to the maintained communication throughout the construction process, John was heaven sent. Highly recommend this business!! read more

I have used Mowery for a couple of years and been very happy. Recently my furnace quit and they came out to service it. The issue was a board and somewhat expensive to fix. The repairman showed me the issue and explained-I understand heating and knew he was right. I asked for an estimate for a new furnace. The estimater gave me several options to choose from and explained them all. He even went on my roof to see if I had a flue liner! This company is wonderful and they really care about their customers. I am extremely happy! read more

My favorite, long-time HVAC company is too far from my apartment building in Plainfield. They recommended Mowery for HVAC, plumbing, and drain clearing and I'm so glad they did. That was 3 years ago and these guys have been out many times. The techs are on time, professional, in uniform, and show up with the tools and parts needed for the job. They work politely with tenants and their pets, get the job done and are communicative on what repairs are needed. In the property management biz, this combination is rare. Do I go for the cheapest? My tenants are too important for that. I want it fixed and done right. Mowery is my go-to company. Highly recommend. read more

Came out for quote of a VERY simple installation of kitchen faucet, of which I already have parts. Only reason I could not install myself is because I do not have correct tools. Unbelievable the quote they gave me. Almost double any other plumber I had come out. They took one look at my neighbohood and house and upcharged me. Will never consider them for a plumbing job in future read more

Quick dispatch, high quality work! Professional staff that will shoot you straight on service that is needed or not needed, which is tough to come by these days. We use Mowery at our residential and commercial properties as well as refer our real estate clients to them. Need plumbing or HVAC service? These are your guys! read more

Bailey & Toby were here for my annual air conditioner check/maintenance & I was very happy with the through, above & beyond service. I very much appreciate attention to detail. They not only made sure my unit was working properly, they removed "seasonal" debris & cleaned the unit too! Very pleasant & knowledgeable Mowery guys. Thanks!!! read more

I had a basement flooded and CRAIG did a great job snaking the line to the sewer and even helped shop vac. Pouring the water in the clean out helped convince me that he had cleared the blockage. I was so impressed by his positive attitude that I signed up for the HVAC service deal ! read more

Mowery cares, and it shows from receptionist, to service manager & technicians. The owner cares about his customers, his employees, and his community. I never "dread" having to deal w/ plumbing, heating, or cooling issues. And, I can trust any recommendations without concerns of scam read more

I had Mowery install a replacement water heater 4 years ago. It was a costly replacement but I was desperate. A few days ago, the water they installed failed and was leaking water on the floor of my garage. The water heater had a 6 year warranty according to the original invoice. Mowery told me that they would not charge me for the water heater but the warranty did not cover their labor costs. Two plumbers took less than two hours to replace the water heater and they charged me $700 for labor. That's a crappy warranty. read more

Had to change my opinion of this company. The initial visit in March of last year was great so I continued to use them but each visit after has been a nightmare! Two months later I called to have a toilet handle that kept sticking that I couldn't fix fixed and it literally took 3 visits to fix a toilet handle! In November I scheduled my yearly maintenance. I've always worked from home so I'm always here. I saw the tech pull up in the driveway, sit for a few minutes, pull out of the driveway, park in front of my neighbors house for a few minutes then drive off. About 30mins later I get a call stating a tech came to my home and I wasn't there which is a complete lie. I still have the office girl's vm. In January my furnace went out and I didn't want to call them but since they've serviced the unit prior to them lying in Nov I called them again. Long story short, the unit had to be replaced so they replaced it. Spent 12k so it wasn't cheap. I had to call them out to make sure it was set up correctly because IPL advised that my budget billing period had expired and my "settle up" amount was $1000 and that my usage had increased mid Jan-Mar which of course is the time the new furnace was installed. My yearly usage with IPL is about 1500 or less. I pulled the energy report and it showed my emergency heat was being used and not my heat pump. I recently called this company out to correct the issue and it's still not working despite the tech stating he made adjustments and changed the settings which I don't know why these settings weren't in place before they left in Jan. At this point I don't want anyone from this company back in my home. I will get another company out to verify if the unit was set up properly since service from them is so hit or miss. If I'm told it wasn't (which more than likely I will) and they don't reimburse me for the extra expenses I had to incur due to them failing to properly install the unit, I will contact an attorney. I have to question all the positive reviews. My initial contact with them was great, which is probably apart of the plan so they can sell you a service contract. If real customers continue to use them they will see how much skill they lack and that in the end they will cost you money. Please avoid them and only go with companies that are consistent with their service. read more

Pre-call process - 10 Friendliness - 10 "Service Plan" - 0 I had Mowery out to the house for a drain clearing of my toilet. They sent the guy same day! He was great. Since he couldn't fix it (toy stuck), he didn't charge me! He did offer me the "service plan", which I almost bought because at $14/month is a decent deal if you plan to service your AC/Furnace for tune ups in the spring and fall. Fast forward a couple weeks - my outdoor AC unit wasn't kicking on although the system was calling for air. I did some basic troubleshooting to determine there was no pressure in the lines (it was out of Freon) and most likely had a leak. I called Mowery back (intending to purchase the plan). They pre-called he say before and morning of to let me know their arrival time. So far, so good. Giss and Jerry arrived on time. After a few minutes they located the leak at the compressor. Giss reported there was a muffler (which threw me off since I have never heard of this and spent a couple years working in HVAC) that went bad. I asked for the part number but he couldn't supply it only stating that it was ordered by his service manager. Now we have a problem. I was quoted $663 (labor and parts) for a part that cost $21 at the local supply house. This was a 2 hour replacement from start to finish. There was an additional $446 to replace the 9 lbs of Freon from the unit. $50/lb of Freon!? That's DOUBLE what the 1st company I called charges!! Because they had a "service plan" option, I could save the equivalent of $100 on the $1000 bill. NEVER. Never would I purchase a contract with a company that would price gauge someone to this extent. I'm completely amazed that someone would have the gall to look me in the face and tell me that a $350 job is going to cost me $1000 then expect me want to use them for all of my future service needs. No F-ING way. I ended up paying for $85 for the service call - which provided me the insight of the bad $20 part. Before you decide to use this company - they have coupons all the time in the "money mailer" and junk mail - take it from someone in the service industry. This company doesn't care about you. They just want your contract and credit card number. What a scam! Beware! read more

I have had some plumbing issues that required some extensive work. We have a service agreement with Mowery, and would not consider going elsewhere. I would like to first thank all of the wonderful ladies that answer the phones. I just want you to know that I really appreciate all the appointments that were needed these past couple of weeks. I also would like to thank Rob S.(he also had another associate with him, but I can't remember his name.) They really helped alleviate the anxiety that I had. We had a leak in the foundation and I was really freaking out. I have never been through anything like this, and they helped me a great deal by explaining the entire process. I would like to thank plumbers Derek H, and Gary G. You guys had a tough job, but through the entire process, you guys took the time to update me, and while the job was alot of hard work, you guys were so professional and friendly. This morning was the last part of the repairs. Our kitchen faucet stopped working during the leak. Was told probably sand in the line. We purchased a new one and had it installed by plumber Corey W. I was impressed again with another awesome Mowery employee. Corey finished the job quickly and he did an awesome job. He was very professional, and made sure I didn't have to lift a finger when he left. He even made sure the soap dispenser was full! Thank you Corey for being an amazing person and Mowery employee. Lastly thank you to the owner Chip C. You have an amazing bunch of employees working for you. I am absolutely sure that it is a reflection of the owner. read more

5 year old air conditioning unit, they sold it ,installed it and it's been a hunk of junk ever since! Service repairman out here at least 6 times, expensive unit they put in or was it?? Wish we never bought it from them! read more

I've had service contracts with several different companies over the last few years. About a year ago I had a leak coming through the ceiling in my kitchen. I got in touch with Mowery through a frantic search on Home Advisor. From the leak repair, to regular tune ups, and even some additional plumbing repairs -- everyone from Mowery has been great to work with. As a female homeowner, I have found it challenging to find companies for home repairs that are honest and not going to try the up-sell. I've never had that experience with Mowery. They come for the work, do what was requested, and explain the work that was done. I recently increased my service contract from the basic HVAC to now also include the water heater and gas fireplace. I highly recommend getting a service contract. It covers annual tune-ups, but also ensures a discount on service. It pretty much pays for itself. If you're in the Indy area, I highly suggest using Mowery for HVAC and plumbing needs. read more

I honestly can't say enough good things about these folks. Had an emergency call to have them come out to get a washcloth that got flushed down my toilet...don't ask. All thier techs are just so courteous and they go above and beyond to make sure your home is cleaner when they left than when they got there. When I think of Plummer's I usually don't think "Gentleman" but every single of of these guys fits that bill. And thier good at thier jobs. Today I found out why. Two plumbers came to the house and it was obviously a training run for the younger guy. The better was mentoring and coaching the whole time. read more

My new furnace went out and I woke up to 59 degrees inside my house. I called Mowery who had recently installed a new furnace for me. Chris ( I didn't get his last name) came and got my furnace running again. He was very professional and friendly. He told me why my furnace went out and what I could do to prevent it from happening again. It ended up being a simple fix that I am glad about. read more

I was happy with Mowery for a couple of years renewing a service contract for our furnace and air conditioner. But the last visit was the last. The service tech aggressively convinced us to switch out the factory drain on our new water heater for a ball valve type explaining all of the sediment would be drained during annual maintenance. He charged us over $200 for a $15 valve that we later found out from the manufacturer we didn't need. I also didn't like how he tore off the factory tag attached to the pop off valve saying it wasn't dependable. The pop off valve was replaced unessicarily. read more

Mowery - Charged over $200 for a different water heater drain that was not needed. The factory valve was fine. - Heating & Air Conditioning/HVAC Near Me - Brownsburg, Indiana

January 2021 1/26 service agreement $178 1/28 throttle body assembly $468.73 June 2021 6/17 capacitor for A/C $236 $15-$20 online 6/10 A/C A coil         $1,944.71 a very high price. Repairman used a freon "sniffer pen" to show me the acoil was leaking - it beeped and flashed. After repair I asked him to again use the "sniffer pen" to show me there was no leak, but he explained that he had pressure tested the system and there were no leaks. Tried to sell me a new a/c - $8,000-$12,000 Presentation: 3 options - most expensive first - unsure if they could get a coil or when. Replaced a coil and they were out the next day to do it. Part apparently was available (I suspect in stock). By the way, salesman Jay W. asked if I was pleased with Mowery. I told him the amount for the a/c capacitor was exorbitant, since I had checked the cost for one online. He said I was paying for the service man's expertise as well. I told him I thought the service agreement was for that. He agreed that it was high and that an OEM part might be perhaps $50 . He encouraged me to call in and complain and he was sure they would reduce the charge. I never made that call. Note: Because of the experience I will explain below, I now wonder if the acoil was needed at all. December 2021 12/26 furnace out $57.50 service call with service contract Carl said bad blower motor - $1,486.86 + tax Recommend inspection of heat exchanger     254.10 Warranty labor for heat exchanger if bad (exchanger covered by warranty) 1,412.40 3,153.36 Tax     220.74 Total 3,374.10 Tried to sell me a new furnace $6552.68 - 10,657 Presentation VERY similar to one for a/c in June I was given 3 options - 1. most expensive first - unsure part available for my furnace. 2.  Most expensive in stock (remember cold weather so furnace needed immediately). 3. Cheaper were questionable because of Covid & demand. 12/27 I called another hvac repairman Bad switch on blower motor $200 (used part) 79 service call 120  labor Total $399 1/3/2022 I called and told Jay W. that I had it repaired. He said this was embarrassing and that they would refund the the service fee of $57.50. Called me the next day to again apologize and tell me the service fee was refunded. 1/6/2022  I received a refund check for the service agreement ($178) and the serve call fee ($57.50) - $235.50. I can only assume this was an attempt to encourage my silence since they had been so "nice" to me. One further note: I have since learned that their repairmen work on commission. This also adds to my concern about honesty since there would be a conflict of interests there. read more

They charged $300 for a capacitor that cost $17.50 at Amazon total bill was over $400. Be prepare and start shopping around now so you can get a fair price. read more

Have annual contract with Mowery for AC/Furnace, and Water Heater maintenance. Came yesterday and installed two new faucets. Discovered a leak that was not related to the installation and repaired the next day. They were on time and price was what was provided as an estimate. Plumber (Tommy) was polite and professional. read more

My air conditioning went out late on a Saturday night. Mowery came over on a Sunday to fix it, and didn't charge as much as another company that I called. Turns out I needed a new a/c unit, and Mowery came out the next day to go over all options with me. I worked with Jay, who was extremely polite, professional, and took the time to explain what was wrong, and how they could fix it. I never felt pressured, and Jay was honest and suggested a lower-priced option that would better suit my needs. The unit was installed a few days later, and the entire process was efficient and as pleasant as it could be. Mowery has tons of experience, a great staff, and an A grade on Angie's List. I will definitely call them in the future for their services. read more

We have had a service contract Mowery for our company's HVAC, since 2012. We will be looking to switch, as the service has gone downhill. I was recently contacted about scheduling our tune up service, so I called the person back to review the two dates that were provided. I was directed to a mailbox, completely different than the person I asked for. A second call was made, and the rude person in the office acted like I made the dates up, as they were booked, and the next available dates were a month out. After offering two other dates, both Saturday's I asked for her to figure it out and call me back. She didn't, and a follow up email was required to secure a date, but the rude response was unnecessary. We'll be using someone else once our contact ends in January. read more

As a follow up to an earler review my blower was out on my air. After having someone else install a new unit i had the company test the blower off the old unit ( this is the main reason I replaced the unit) and it is now an expensive fan in my garage because it works fine. read more

We were paying for the Annual Service Plan. Last Oct they called to schedule the furnace check before winter. I called Mowery in June to see when they would be doing the AC check. I was told I'd be given a call when they started scheduling. Never heard from them. Last week (Aug) our AC went out. We were charged over $1100 to fix it and they sent a salesman out to try to sell us a new Lennox AC starting at $10,000. My husband is a Director if Facilities and knows HVAC systems. There are other systems (Bryant, Carrier, Trane) which are all just as good and significantly cheaper. But we didn't need a new unit, 2 lines rubbed together and the refrigerant leaked. If they would've done the yearly check it all could've been avoided. I spoke with a manager named Jeremy who acted like my concerns and irritation with their service was invalid. They obviously do not care about their customers and we're only concerned about the profit. I will NEVER use Mowery again. Very unprofessional to try to sell us something we didn't even need. Guess they thought they were dealing with people that didn't have HVAC knowledge. read more

Called Mowery due to plumbing stoppage. They were able to come right out within 30 minutes and Devin was able to clear clog within a few minutes. He made sure everything was working and was very courteous. I liked that he wore covers on his shoes when he came into house. Will definitely use again. read more

I had 2 different technicians at my house over the last 3 weeks. We will be remodeling and need a temp fix for air conditioning. The 1st tech was professional and told me that the unit needed charged cause it was froze up. Very well, he charged unit up and got me to get a yearly service agreement. Got that. A week and a half later on a Saturday the unit froze up again. We apparently have a leak. Technician arrived and he moved right to a replace conversation and tried to bypass any inspection on leak detection or to replace. He stated that I could be wasting alot of money on detection to maybe not be able to fix. So I had him charge it up again. I had salesman come to house and look at drawings of our remodel and as he was looking over system he had apparently took a competitors magnet off my dryer and replaced it with 2 mowery magnets. He then approached and stated he collected magnets. But after confronting company it is a way for them to take the other competitors magnets. You don't have to take my magnet then ask for it. Not trusting. It is unprofessional. read more

Came to fix my pipe leak in basement, they LITERALLY LEFT A MESS!! Like pipe shavings EVERYWHERE glue all down the wall. They also had to return to fix the leak because they didnt fix it after 3 hours of "fixing" it. Unprofessional and dirty! read more

My sewer pipe was clogged with tree roots. A guy came and cleared the line that night and another man was scheduled to come with a camera the following day. The next day the water was again not draining and instead pouring through my outside clean out. I called and was told the guy would come with the camera. He came and said he couldn't get the camera in more than two feet. Then he tells me that I need to replace the entire pipe all the way to the main sewer line. He quotes me $14K and quickly tries to get me to finance a loan. I cannot afford $14K let alone the payments that would come with a loan for that amount! I called another company and they came out jetted the line then the next day ran a camera to pin point where the roots were. They used a special cutting tool and cut out the roots and made sure the line was clear. They told me to use copper sulfate in the pipes a couple times a year to kill any roots that might get back in. Total charge $500 I cannot help myself but think Mowery was trying to get me to spend the most money possible for something that didn't have to be done right away. I can't imagine how many people have been taken advantage. When in doubt, get a second opinion read more

I have been trying for over 3 weeks to get warranty work completed. They refuse to do the work, have missed scheduled service appointments and will not return calls regarding this issue. Avoid this business at all cost, they do not stand behind their work. read more

Had plumber come to give an estimate for a bathroom upgrade. Estimate was 3x higher than other estimates given, plumber was not very professional, spent half his time trying to up-sell me on unneeded services, and then charged me an $85 service call for the estimate. No mention of a service call charge was made when I made the appointment. Will definitely not use them for this or future jobs. read more