I called Integrity for an abrupt issue with my furnace in my attic. They called me back less than…read more24 hours later (and I had called on a Sunday) and were out that next day. They arrived on time, were polite, friendly, considerate, helpful and left me with a phenomenal impression of the company as a whole. I would not hesitate to recommend or use this company again. Highly recommend.

When our decades-old HV/AC system started acting up, we contacted Integrity for an estimate. Ryan…read morewas quick and efficient to analyze our needs and suggest a replacement. Integrity carries Lennox brand equipment, which ranks in the top 5 of AC and furnaces according to Consumer Reports. Once we told them to go ahead with the project, they were ready to install within a couple days. They replaced both furnace & AC in one day. Their installation is clean & neat (and it was a difficult installation due to the equipment placement!) Ryan has been helpful in learning to operate the new thermostat, too. We are completely satisfied with the equipment and the installation and highly recommend Integrity. They live up to their name!

Exact Temp HVAC gave us amazing service at a fair price. The team was professional, punctual, and…read morevery knowledgeable. They explained everything clearly, did the job right the first time, and made sure we were comfortable with the system before leaving. Great quality work and excellent value--I highly recommend them!

Routine inspection of my furnace found a capacitor that was starting to show signs of going out of…read morespec. Was told the part was under warranty, but the part would be $280 to install. The technician had the part already in his hand, and it is a plug and play part, which may at most cost $5. This is horrible business practice, and I will no longer be doing business with Plumbing Heating Paramedics. This company promotes pulling a fast one on their customers, as Wayne the tech mentioned to me he knows the part is very inexpensive, yet still chooses to work for this company, and then was attempting to force his religeon on me by saying I would be finding Jesus some day. BEWARE of this company who trains their employees to follow this poor business practice.

Because I had purchased a furnace from Plumbing and Heating Paramedics and received excellent…read moreservice and a fair price, they were first on my list when I found an outdoor water faucet frozen after the winter's cold weather. A technician came out and inspected it. He said he needed to turn water off to the whole house but probably would run into a problem with the shut off valve, and recommended that be replaced also. The total bill was going to be almost $1000. I wanted to think about it so paid him $85 for a service call and told him I would get back to him in a few days. In the meantime I spoke with a friend who has some plumbing knowledge and he told me how to make the repair. I didn't need to shut off the water at all. It cost me less than $6 and took about 5 minutes. I definitely feel I this technician was trying to swindle me. I called the owner and asked to speak with him to give him a chance to rectify the situation, but after leaving a message because he wasn't available never got a return call. I would avoid these people because now I sincerely questioned their honesty and/or competency.

had work and maintained done by Masters heating and cooling. Sam Gilman was tech whi did everything…read morevery nice, explained everything and thorough . will ask for him again

When looking to install a boiler for our radiant floor heating, we got three quotes, Master's…read moreHeating and Cooling pricing and knowledge of the equipment was what made us pick them over the otehrs. They showed up on time, cleaned up after they were done, and were very helpful in answering any questions we had about the new system they installed. We would use them again.

When we bought our house, our furnace and humidifier were in rough shape. Bob and Matt (father and…read moreson) took great care of us with their honesty, timeliness, and excellent work. Thank you Bob and Matt! I'm thankful for your trustworthiness. Even a challenging furnace leak was well taken care of by these men. Bob and Matt will be getting all my business from now on!

If you want an honest and knowledgeable opinion, call Bob Pepper. He came highly recommended from…read moremy Fishers FB group. After being told I needed a new furnace by a larger company(even though my 10 year old furnace was working fine), I called Bob for a second opinion. He told me my furnace was okay and just showed the normal wear and tear. He also told me it's common for these companies to push new units because sometimes the repair guys get a commission. Also, the warranty is usually good for 10 years. So since my warranty is up, why not push a new unit. Makes sense, but unfortunate for the homeowner to be shelling out unnecessary money. Bob also offers an annual maintenance plan, just like the big companies.

Great company and service that has been in business for years. I would recommend them again and…read moreagain.

Mixed feelings here. I want to say up front I'd likely contact them again for an estimate if I need…read moremore HVAC work in the future, despite this experience. I moved forward with Appel to install a mini split unit in my attic conversion bedroom, mainly for summer use, after collecting multiple estimates. Why I chose Appel: the on-site assessment was the most thorough, as well as their documentation, the unit they would install was highly rated, service included a quality check and they offered the best warranty on service/parts. Not the cheapest but I felt the best price for what was being offered. What went well: communication once scheduled. I had to reschedule due to the tech falling behind on a bigger than anticipated job. No problem, mine wasn't an emergency and I had a new date within the day. Two techs did the installation, one outside, one inside. They arrived close enough to on time (given Indy's road construction) and both were really nice about my annoying dog. Especially the outdoor guy who had to navigate a more inconvenient path out so he wouldn't open the gate and accidentally let him out. I was working from home during the installation and both were courteous when interrupting me; I was in meetings much of the time. Both cleaned up following the installation-no trash in sight. Why the mixed feelings: it was difficult to contact with minor questions. I had to leave messages following their answering service, which got frustrating because...the indoor guy did some damage to my wall in the installation. He also removed my curtain rod and reinstalled it so it was no longer evenly placed over the window. I know this sounds trivial but he also didn't get it right the first time to account for the end cap and there was an extra set of holes. He didn't use the anchors and I discovered all of this when my dog sat on the bottom of the curtain and the whole thing fell down. He didn't mention the curtain rod but did show me the hole in the drywall under the unit itself. Appel did come out again and look at it but I had to keep calling back. Appel sent someone to assess the damage and he also fixed the curtain rod. He also explained why they couldn't install the unit another 4-6 inches to the left to avoid moving the curtain rod altogether, which really didn't matter because it already happened. He apologized pointing out the technician was new to Appel and hadn't yet learned how they did things. I understand training woes but these shouldn't be a customer issue. They ultimately put me in contact with their drywall/paint partner and we started that process. The indoor guy also didn't wear the booties and walked in and out onto my carpeted bedroom with his work boots, which I didn't notice until I saw the outdoor guy make a point of putting his on in front of the other guy when coming in. All that being said, the installation was completed within time and Appel did honor their commitment to repairing damages and their guy spent a lot of time fixing my curtain rod and writing it all up. I wish I didn't have to doggedly pursue it but I think this has become a standard for everything, unfortunately. My installation was about a half day, 5 June, drywall repair 24 July. Note: drywall/paint company was someone else and I had a couple of weeks where I had empty space with them, too.

Lindley has been our HVAC contractor for over 14 yrs have always been happy with the work done,…read moreJustin has always been so helpful.

Our geo air conditioning was not keeping up. A service call showed the need for a couple of new…read moreparts. The parts were ordered and promptly installed....right before Memorial Day weekend! Thanks to Austin for the sharp-eyed catch on the refrigerant gas leak! Thanks to Comfort Solutions for the fast work. We also purchased another service contract-and as in the past- know we will get great service. Thank You!

Phillip saved me thousands of dollars. Other companies wanted to replace my AC and furnace…read more Phillip quickly diagnosed the issue (faulty/loose wiring) and saved me thousands. Phillip is attentive, profession and knowledgeable. He is very diligent to diagnose the problem.

I've had problems with my AC for several years. Phil got it right! trustworthy and reasonable. Also…read morevery prompt service. He also fixed my furnace a few months ago. It needed a part, was on a Saturday. He found it, picked it up on the way home from another call and had me up and running same day. He's also very quick at returning calls, which has been unusual with prior techs.