We had Summers come out for our regular maintenance. The person who came out told us that there was…read morea crack in our heat exchanger. Quotes were for $20-$30,000 for the new system! :0 He showed us a pic that now we know was not from our furnace. We were told we needed a whole new system and were given 3 quotes. I called another company and they came out. Result: nothing was wrong. We dropped our service with Summers.

The previous owners had "maintenance" contract setup so we decided to continue it the last 5 years…read more Each time the techs come I am uncomfortable with the pressure they put on and the general sketchy feel I get from the techs (never the same one twice - they seem to have high turnover). These guys have CONSISTENTLY recommended extra charges, repairs, replacement for our units that were unnecessary. Once we were able to research and repair our a/c unit ourselves for less than $100 they they quoted over $500. Most recently, the tech gave a $2500 quote to repair our furnace unit but immediately said it wasn't worth it and set up for us to get quotes for them to replace it (those quotes were from $10-22k). After getting a second opinion (different company), it was repaired DURING the service call for $125! This tech said the unit was in great condition and simply needed the snow cleared from the intake pipe. The second tech assured us that we should get another 5-10 years from our furnace after Summer's has tried to get us to replace it consistently the last 2 years. This was the last straw and I cancelled the contract with Summer's

With the heat wave we've had this past week, our AC decided it was the perfect time to stop…read moreworking. I called Mowery on the morning of July 4 for them to take a look at it, and they were able to send someone within an hour. The service tech, Kirk, was professional and personable. He worked quickly to find the issue, which was a bad capacitor in the outdoor unit, and was able to replace it with a new part he had on hand. Even with the holiday surcharge, the total cost was about what I expected, and Kirk was patient with me as he explained the cost breakdown. He was also very informative about what regular services they provide without being too pushy to sell something. Great services, great people!

Our air conditioning went out and we had called Mowery since we had used them before. A repairman…read morecame out and gave us the diagnosis of what we needed along with the cost. He told me we would need to pay the service fee and pay the full amount at the time the repair was completed. He initially came to our home on a Tuesday. We did not hear anything from him, so my husband called to get a follow up that Friday. He then tells us we need to pay in full and the part he told us he was going to order on Tuesday would not be ordered until Monday and it would take 4-5 days before it came in. Sir you could have told us this on Tuesday when I clearly asked all the necessary questions. So on a Friday afternoon we were scrambling trying to find someone to come out to start this process all over again. This incident put a bad taste in our mouth about how customers are treated. Thank God we were able to find someone who came out and fixed it.

They have helped with my older AC unit. Said my refrigerant in unit is kind low. I will be calling…read morethem to come back out sometime soon this summer to help with that. They are friendly and provide a good reasonably priced and prompt service.

I bought a Nordine 80% 70KBTU Furnace & a 2-ton AC & coil on 10/1/25. Every time the furnace…read moreswitched on, the enducer motor made a noticeable clicking noise as it drew in air through the roof jack. I was worried that the bearings were bad, so after 3.5 months of listening to it, I called to ask about possibly having bad bearings. Kirby sent out an employee to check it out. They replaced the enducer motor part, and it continued making the same noise. They replaced that one, and the noise continued. Robert Kirby came out and listened, and thought it might be the roof jack causing some air obstruction, so they replaced the roof jack. That made no difference. They wanted to charge me around $395 and I talked them down to the price back in October of around $345. This was before it was installed. To make a long story short, the enducer was replaced at least 2 times. There was no change in the noise. Over 3.5 months, they'd made 5-7 trips out to figure out the problem. Robert came out twice, one day with Steve, the rep from their supplier R.E. Mitchel Co., and they took the motor part apart and looked at it. Robert told me that Steve said that was the motor Nordine used in all sizes of their furnaces, and there was nothing they would do about it. I'd brought up possibly insulating it during the meeting. Robert knew what to use. They sent out an employee to insulate it, and it cut the noise in half. I wish they had a deeper understanding of the Nordine furnace up front. That's why I gave them 4 stars. They tried to figure it out and fix it. I would not have bought it had I known. The flange on the new roof jack leaves an inch of space with the slope of the roof. The gap has been stuffed full of silicone and will probably draw attention during an inspection when I sell the mobile home. I'm unsure if the motor bearings are being strained and will eventually give out. I've ended up spending 3.5 months with this problem on my mind. I have a furnace that has a defective or strained enducer motor. I appreciate that Robert promised me a free '26 fall inspection and '27 spring inspection to check on the motor. Although I wish we didn't have to worry about it. I was billed for the roof jack even though it was not the source of the problem. I told Eileen I'd split the cost with them. Her compromise has me paying $50 more than my half. I'm dissatisfied with that, as it was installed as a result of their misdiagnosis in the first place. Kirby Heating & Air was recommended to me by a friend who has retired from owning a commercial heating/air company. Kirby is a good company with a very qualified staff. I'm not happy with how my furnace purchase finally turned out, but I am grateful for the effort they made trying to make it right. Use Kirby Heating, but do not buy a Nordine product.

Excellent experience with this company. Good pricing, high value, and quick to respond to an…read moreappointment request. I appreciate that they also have a yearly maintenance program that is also a good price. I hired them for my rental house, once my tenants let me know the AC wasn't cooling, and they got me in pretty quickly. The tech was ver my knowledgeable and respectable. All in all, a good experience.

I left a 5 Star review about LCS Tech Nikita on Google. She got to tell me that my A/C was beyond…read morerepair. O'Neil came out and laid out my options - understood what I wanted and didn't try to upsell me. Today, Mariano and his colleague installed my new A/C. They were completely professional - I hardly knew they were here. Great job by them!

Jimmy is the absolute best. He's incredibly thoughtful, knowledgeable, and wasn't intimidated by my…read morecomplex/unusual job. He's just the nicest guy on top of it, and goes above and beyond in his work. Very fair prices. I can't recommend him highly enough!

Everyone hates HVAC issues but if you are in need of repair or replacement these are the people to…read morecall! They are knowledgeable, honest, fair and on time! I needed a replacement and they removed the old system and installed the new system and completely cleaned up behind them in 6 hours. Also explained everything about the unit and what should or shouldn't happen! You

I needed a new ac system and I thought, here comes the sales pitch but Jim Bridges was super nice…read moreand professional. He wasn't pushy and the prices are very reasonable. They didn't try to rip me off and I felt very comfortable and satisfied!!!!

My dryer wasn't working well and kept giving me notifications that there was an air flow problem. I…read morefinally had time to call and have someone come to clean the vent. Family Heating and Air was able to get me in with next day service. Wow! I'm so glad that I called! Blocked dryer vents can cause house fires, and now I'm at lower risk because I've had the vent cleaned. I called our regular HVAC company and they don't do vent cleaning. I called another HVAC company that we've used and their price seemed high. I discovered Family on Google and their had exceptionally high ratings so I called. Not only were they super friendly and kind, they were able to get me in the very next day and at a very reasonable price. Clay, the service tech, was on time and super personable. He got right to work and had the vent cleaned in no time. And when he showed us what came out, I was mortified. I'm very grateful the house didn't burn down and that my dryer will actual work now!

Lindley has been our HVAC contractor for over 14 yrs have always been happy with the work done,…read moreJustin has always been so helpful.

Our geo air conditioning was not keeping up. A service call showed the need for a couple of new…read moreparts. The parts were ordered and promptly installed....right before Memorial Day weekend! Thanks to Austin for the sharp-eyed catch on the refrigerant gas leak! Thanks to Comfort Solutions for the fast work. We also purchased another service contract-and as in the past- know we will get great service. Thank You!