We've had a great experience with Armor Air. Everyone we've dealt with has been professional, responsive, and genuinely helpful. They installed our new HVAC system and have continued to stand behind their work anytime we've had a question or concern. They've been knowledgeable, patient, and willing to take the time to make sure everything is working the way it should. It's hard to find a company you feel like you can truly trust, and Armor Air has definitely earned that trust with us. We really appreciate the customer service and would absolutely recommend Armor Air to anyone looking for a reliable HVAC company! read more

I cannot explain how many ways I saw great skill, professionalism, courtesy and efficiency. My lifelong plumber died and I was searching for a qualified trustworthy replacement I am thrilled to have found this company. I have now worked with three different plumbers in their company and each one has given me great service, are courteous, professional and priced fairly. read more

Their estimate on work to be done is appalling. Came to me with a legal yellow pad not a legitimate estimate on paper. read more

When I questioned why the price is so high, the technician said this to me "you are paying for the service and for my college". Can you believe? What a ripoff. They wanted 500$ to replace a Thermostat. A quick Google search for approximate cost of replacing a Thermostat shows "For a standard, 2,000-square-foot home, the cost of installing or replacing a thermostat averages between $113 and $255, including the price of the unit and professional installation." I would stay away from Armor Air. I paid the service call fee of 29$ and said "No Thank you". read more

I wish I could rate the service 0 stars but 1 is the minimum. The only thing that this service provider seems to be good at is ghosting potential customers. They were supposed to arrive between 4 and 6 pm and they never called and never showed. read more

Wrong HVAC diagnosis, forged signature, missing records--$13k cost. Company unresponsive. We hired a lawyer, done a BBB complaint, and contacted the manager/owner directly and yet the management will not budge. This is my plea to the management to have some humanity and reach out to me instead of hiding. If you see this comment still up that means they have not. read more

We had previously gone with another service to get our water heater and decided they were way more interested in selling us overpriced stuff than actually helping us so we went with someone else. These guys. And omg are these guys helpful. Christian came out and told us exactly what was wrong. He actually looked at our air conditioner instead of just telling us to replace it. And he helped us out. Would recommend to anyone who needs advice and wants someone to actually look at their hvac system. read more

We did not have a very good experience with the Customer Service Team. It took at least 6 visits from different Service Techs since install to get answers to the issues we were having with the new furnace install. They had installed the wrong filter box. It was much smaller than promised. So they had to come out and fix with a larger filter box. We kept being told nothing was wrong with the furnace because of loud banging. Finally we were told we needed a duct vent to stop the banging every time the furnace would shut off. There was a huge hole in the top of the furnace we were concerned that debris would get into the hole. No one would help until one day Armor sent someone with a small pipe to cover the hole but we had already come to that conclusion and repaired ourselves. The blower motor kept slowing down and speeding up. Here again Armor insisted nothing was wrong with the furnace. So we called another company to try and get some straight forward answers to what Armor has done and possibly not done. We were told that our filter was very dirty and needed replaced. When Armor came out, for the issue of the furnace blower motor slowing down and speeding up, they said nothing was wrong with the furnace! But this different company said the filter was so dirty that it was causing the blower motor to overwork! Armor insisted the filter was fine and did not need changed! That was a lie! read more

Great disappointment!. We had them out a few times prior to this and were very happy with the service. They offered a plumbing and heating inspection. They provided pictures and measurements that were out of spec. Long story short, we were told our water softener was not working so our water was really hard, our drains were not configured correctly, our water heater was at end of life and our furnace ignitor and inducer motor were out of spec. We had them replace the water softener water heater correct the drain issues, add whole house water filters, Install a heat pump and furnace. The day of install 12-20-23 I received an email about a special Free PS5 with purchase of a Daikim Furnace and AC. I responded to the email that the installation was in process. Now the bad stuff. Plumbing: On the first night we had water spraying all over the basement, I found a hose had blown off the Iron filter. I was able to bypass it and stop the flow. Day 2 the drains had not been completely corrected and when running the washer water poured from a vent that should have been removed. During the installation our freezers were unplugged, and we didn't catch it for over a week causing us to need to throw away 300 to 400 dollars' worth of food. Furnace. Along with furnace came an Eco bee thermostat. We have questions about its operation so far no one has contacted us to answer them. We were told that there is a sensor that could be placed in one room allowing it to be at a different temperature than the rest of the house Terry the salesman ask us to release the funds several times before the work was done. Salesman also needed some education on how Ecobee worked because I asked about vent dampers to be able to control individual room temps and he said "yea I guess so" No PS5 so I would say that was a scam. read more

Their "$29 service fee" posted on their truck should read "$29 estimate fee." Armor air wanted to charge me $500 to put in a pound and a half of freon. I've had air conditioner units worked on before. I currently have a 3-year-old carrier unit. And I knew that there was someone out there who would charge me a more reasonable price. I ultimately got it fixed by a good licensed serviceman, who charged me $150 to put in a new capacitor and a pound, a half of freon, and water spray clean. KEEP AWAY FROM ARMOR AIR. read more

These are my Go-To Crew. If you have any Perspective - compared to other HVAC/plumb services - these repairmen are quick to schedule - even for emergency (no hot water), thorough - going over all your service needs, and - affordable. The yearly services start at $149 (8/24). They aren't miracle workers, but they Do Care. We have ZERO complaints and a Co that's On-Our-Team WHEN we need them. A+ read more

Don't call them. Like another person who submitted a review they charged me $700 for 1/2 lb of refrigerant!! I wasn't as knowledgeable and paid that amount. Then they told me I needed a new furnace! This time I decided to get two more opinions and was told there was nothing wrong with my furnace. This company just wants to get as much money from you as they can. Also, the service person put my furnace filter back in wrong! Luckily I disc that error two days later when I was chaNing the furnace filter. I tried to resolve this without posting a negative comment but the didn't respond to my letter. Call a reputable service company. I wish I would have read these reviews before I called them!! read more

Please do not use this company. Last fall I had them at my house. I had not used them previously. This was a Bogo special of $49.00 for a yearly maintenance of both the AC and furnace. My normal guy who installed my HVAC 5 years ago is so busy and I thought this would be a good idea. It turns out not to be a good idea at all and ended up costing me $500.00. According to their technician the refrigerant was as it should be, and he tightened the schrader seeing nothing wrong to fix. When I turned the ac on in April due to a couple warm days the air coming out was not cold but warm. I called Armor Air to come explain as they were the last to service the ac. When the tech arrived, he had in his hands the refrigerant and said, "You're correct it's out of freon and we will refill and it will be $675.00." I told him to hold up and explain what happened to my ac and his response was, "these things happen." I called my regular guy who came out a day or two later and filled the ac with refrigerant for $425.00. There is nothing wrong with my ac unit and no leak is what he told me. I called another company to verify, and they said my ac was fine and could find no leak. Armor Air wanted to put dye in the system and find a leak and then refill the freon. But there is no leak. Armor Air thought since I had 5 years left on warranty that they would be making money off everyone. Here is another problem with what they wanted to do. Many manufacturers do not want dye in the system of the ac. Yet Armor Air insisted they did nothing wrong and the way to prove it is to put dye in the system and find a leak. What they did is awful and the fact that there is no leak speaks for itself. They should be sued and forced out of business. I can only hope several unhappy customers will get together and do just that. read more

They did a FANTASTIC job! Jerome Poole was absolutely amazing. He was very polite and profession. Explained everything; simple to understand. They were fast about coming. We had one company that couldn't make it until Wednesday and another until Friday but Armor Air came right away as we were without water since Saturday and have two disabled, elderly moms living with us. I would definitely recommend them to everyone and will always re-use their services when needed. Thank you very much and have a wonderful Holiday. read more

Armor Air - Plumbing Near Me - Indianapolis, Indiana

Great, professional people. Everyone I spoke with was very polite and easy to deal with. Shawn took his time checking my system & explained things so that I could understand. Very knowledgeable of every aspect of what we needed. I would recommend Armor Air to everyone. They are top notch!!!! Looking forward to being a long time customer!!! read more

They are quick to respond. Very thorough. I've used their company for HVAC, furnace, air quality, plumbing and am very happy with their work. read more

I went to Armor Air based on a recommendation, Terry the sales guy has not called me back and it's been a week and a half since they installed my new HVAC unit. I just had a couple questions and a Terry hasn't made the courtesy to give me a call or text back. They are professional up front, but post sale they don't give a shit about you. Will not be recommending them to anybody or using them on any of my rental homes. I gave them a check post dated for 4 days in advance and I told them I didn't have the money in my bank account because I keep most of my money in an online account. It takes 2-3 days to transfer. They reassured me that they would wait until Tuesday to deposit the money. I woke up the very next day (a Thursday) and they deposited the check. I'm very glad the check didn't bounce. Extremely unprofessional after I told them the circumstances and they agreed to it. read more

My initial technician, Harmon, was on time and very professional when he came out to get the initial specifications for our new HVAC system. My installers, Joey and John, put it in today. They are great guys, friendly, informative and simply put; good people. They took the time to ask my preference on a few changes, and made sure I was completely satisfied with all their work before leaving. I highly recommend Armor Air to anyone needing an honest estimate and service for their heating and/or air conditioning needs. Top quality equipment with an industry leading warranty (Daikin) and exceptional employees and customer service. Thank you Armor Air. read more

Armor Air - Installation crew - Plumbing Near Me - Indianapolis, Indiana

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Great communication, and reasonable pricing for new sewer. Selling home and Anton was flexible in dealing with both myself and the buyers to discuss needed repairs. A pleasure to work with. read more

I had an issue with the invoice with the work that was done... I can not say enough good things about this company and their customer service. My concerns were addressed quickly and the managers and everyone were very polite and extremely helpful. They solved the issue quickly and more than fairly. I would not hesitate to use or recommend this service to everyone. read more

My water heater went out and when I called Armor Air they came out for an estimate right away. The next day, they installed a new water heater. In less than 24 hours everything was fixed. Many thanks to Shawn, Cody and Nate for the quick, efficient and friendly service. read more