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    Bryan Heating & Cooling

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - Bryan Heating & Cooling

    HVAC system repair

    HVAC system maintenance

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    1 year ago

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    2 years ago

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    2 years ago

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    Chapman Heating, Air Conditioning & Plumbing - Chapman, The Man for all Seasons!

    Chapman Heating, Air Conditioning & Plumbing

    (54 reviews)

    With the freezing temperatures, we had a water line burst and flood our furnace. I called Chapman…read moreand they scheduled us for both repairs the same day. The furnace tech diagnosed the furnace as needing at least a new control board and couldn't be sure other parts weren't bad. The furnace was full of ice. Based on the price of the potential repairs, it made more sense to replace the furnace. The installers arrived first thing the next morning and we had heat around lunch time. Everyone from Chapman was clean, courteous and did great work. It wasn't cheap for any of this, but we feel that the prices were reasonable, especially since we were 100% done the very next day.

    My original review of Chapman was in 2018 and centered around my wonky but still operational…read morefurnace. This time around, I've gotten the chance to try out Chapman to address some electrical issues in the house. Truthfully, I wasn't aware that Chapman handled electrical. I'd begun having some significant electrical issues a couple weeks before Thanksgiving. I called another company that I'd used for a smaller project with good results. They came over and did some minor adjustments, however, they noted there were significant issues and planned to send me an estimate. They did let me know this "fix" was more like a band-aid and the significant work was inevitable. It was less than a day when the "band-aid" stopped working. I waited a bit anticipating their estimate, though also disappointed that they'd done such a weak fix. Finally, things got WAY worse. It was shortly before Thanksgiving and the situation was urgent. I left a message for Chapman anticipating that I was likely out of luck for the holiday weekend. My general sense was that was their plan, too. However, I think the rep (I believe her name was Hannah) heard the panic in my voice and I explained my situation. She arranged for a technician to visit the house the next day. This tech did agree that the issue was serious and warranted a few major repairs. He explained it well and explained my options. To be honest, I'm usually quite cheap. However, when he gave me two options I went with the more expensive option as I really wanted to make sure the fix was done properly. I was tired of band-aids. They used my initial service call as a down payment and the electrician, Rodney as I recall, scheduled it and made sure he would be the electrician for the project (NOTE: In reality, this ended up being a 2-3 person job). The only slight hiccup was that I'd been told they'd arrive at 8am. In reality, I called them at 10am and learned they were having trouble finding one needed part. That was fine, though I should have been called. Around 11:15, and somewhat surprisingly, they arrived and dug in. Seven hours later? They were done. I was particularly touched by a neat gesture - I'm a wheelchair user. In their estimate, the electrician had written that he'd be putting my new panel in at wheelchair height. This wasn't something I asked for particularly, however, it was a pretty cool gesture recognizing my needs. Rodney explained everything and was entirely work focused. He completed the work as promised and the cost was exactly as quoted. He explained a couple other concerns - including one that wouldn't be a Chapman issue, however, he explained how it could impact the electric. I've now had Chapman work on my furnace and my electric. Are they more expensive? Yeah, I'd say so. If you're looking for a budget electrician, Chapman probably isn't that. However, in all three visits the work has been done and done well. They've avoided band-aids and actually fixed issues. Their quotes have been accurate. The employees have been professional. With the exception of today's tardiness, the experiences have all been impeccable. Truthfully, I should have likely called Chapman first. While I may not call them for smaller issues, the truth is for me it's worth a bit more to get the work done right. The work is warrantied and I now have a system that should last for years and is also accessible. That other company? I still don't have their estimate. Chapman wins.

    Duncan Home Services - Refrigerator Repair

    Duncan Home Services

    (50 reviews)

    My sister referred me to Duncan Home Services having used them recently for a refrigerator repair…read moreand being thoroughly satisfied. My washing machine was making a weird and very loud noise so I called them. They were able to schedule me to fit into my busy schedule. Fixing the noise turned out to be a simple job, no parts, minimal labor. What impressed me the most was the high level of knowledge and experience of the technician. I learned my washer is near the end of its life cycle because some components are worn out. It makes more sense and would be more cost effective to replace the washer than replace the worn out parts. I can still use the machine and do my laundry but I now know my timeline of when to replace the machine. My out of pocket expense today was the $119 basic service call charge because no parts were needed and the labor to repair it was very minimal. I was notified 30 minutes in advance of their arrival time.

    My stove started arching, sparking and smoking on a Tuesday night. I sent Duncan a service request…read moreand they called me back early the following morning, during normal business hours. They set me up an appointment for Thursday between 8AM and noon. Fast forward to Thursday, I recived a text message that my technician was on the way at around 830 and he showed up a little after 9. The technician was almost immediately able to diagnose the problem with the stove. He had the part that needed to be replaced in his car and fixed the issues right on the spot. The technician was courteous, knowledgeable, and honest. My stove was working and he was off to his next appointment in less than an hour. I believe the price to be fair and on board with other repair services. I also believe that I could not have gotten my stove repaired any faster. I am glad to have contacted them. They made an inherently stressful situation less stressful.

    Matt Barrick

    Matt Barrick

    (4 reviews)

    My A/C unit was out on a 96 degree day including the heat index. I called Matt and he was able to…read moresqueeze me in. He had my A/C up and running in 20 minutes. Excellent professional service and on time. One company quoted me $525.00 for the 20 minute fix, one big company was a no call no show and another big company had rude and unprofessional desk help that couldn't even tell me what they would charge to come out or how much their hourly rate was. Call Matt Barrick if you need professional, reliable help at a reasonable price for an excellent job well done!

    Had a couple estimated on installing a new furnace and air conditioning unit in each of two duplex…read moreunits. Also had a couple ducts which needed fixed or repaired. Let me say I don't care for contractors as a whole most of the time because I simply don't trust them. I always feel the work tends to be poor quality whether you can tell this upfront or in months or years to come when issue start to arise with the work... or the bill doesn't seem to add up, etc., etc., BUT let me just say Matt Barrick MAY HAVE CHANGED MY VIEW OF CONTRACTORS as a whole!! Matt Barrick IS GREAT!!!!!!!!!!!!!!!!!!!! I didn't feel like he hid anything, was VERY straight forward and forth coming on what he thought should be done and how he would do it. AND as a VERY reasonable price!!! He showed up on time of 5-10 minutes early on every occasion. Would do his work as quietly as he could and would always ask before varying from the original plan (IF needed) and used a side door (which he always closed behind him) to avoid tracking through the whole house and then cleaned up his mess when he was finished. He finished in very close proximity to the estimate in which he gave. And he came in right at what he had quoted or under. GREAT CONTRACTOR GREAT WORK HONEST MAN with HONEST WORK!! Need HVAC work, hire this man... I love that there are still hard working honest workers out there that do the job as I would have done myself!! Thank you Matt for the great work!!

    Bryan Heating & Cooling - hvac - Updated May 2026

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