I'll keep my 5 star review. We decided to get a new air conditioner, got several quotes and Rob…read morewas the only one that diagnosed the entire issue with our air conditioning (needed another return and register in an added on master bedroom) instead of just getting a larger air conditioner that other quotes pushed. Loved the service from start to finish.

I had an excellent experience with Airforce Heating and Cooling. From the start, they were honest,…read morereputable, and incredibly knowledgeable. They quickly diagnosed my HVAC issue and clearly explained what needed to be done, offering me multiple options to choose from. Unlike other companies that might push for a new unit, Airforce was brutally honest and only recommended what was truly necessary. I really appreciated their transparency and integrity. I highly, highly recommend them for anyone's HVAC needs--trustworthy, professional, and reliable.

We are moving and needed a few electrical repairs that came up on an inspection report.. Chapman…read moreresponded quickly and scheduled someone to come out within a few days. He did great work! I would definitely use them again.

My original review of Chapman was in 2018 and centered around my wonky but still operational…read morefurnace. This time around, I've gotten the chance to try out Chapman to address some electrical issues in the house. Truthfully, I wasn't aware that Chapman handled electrical. I'd begun having some significant electrical issues a couple weeks before Thanksgiving. I called another company that I'd used for a smaller project with good results. They came over and did some minor adjustments, however, they noted there were significant issues and planned to send me an estimate. They did let me know this "fix" was more like a band-aid and the significant work was inevitable. It was less than a day when the "band-aid" stopped working. I waited a bit anticipating their estimate, though also disappointed that they'd done such a weak fix. Finally, things got WAY worse. It was shortly before Thanksgiving and the situation was urgent. I left a message for Chapman anticipating that I was likely out of luck for the holiday weekend. My general sense was that was their plan, too. However, I think the rep (I believe her name was Hannah) heard the panic in my voice and I explained my situation. She arranged for a technician to visit the house the next day. This tech did agree that the issue was serious and warranted a few major repairs. He explained it well and explained my options. To be honest, I'm usually quite cheap. However, when he gave me two options I went with the more expensive option as I really wanted to make sure the fix was done properly. I was tired of band-aids. They used my initial service call as a down payment and the electrician, Rodney as I recall, scheduled it and made sure he would be the electrician for the project (NOTE: In reality, this ended up being a 2-3 person job). The only slight hiccup was that I'd been told they'd arrive at 8am. In reality, I called them at 10am and learned they were having trouble finding one needed part. That was fine, though I should have been called. Around 11:15, and somewhat surprisingly, they arrived and dug in. Seven hours later? They were done. I was particularly touched by a neat gesture - I'm a wheelchair user. In their estimate, the electrician had written that he'd be putting my new panel in at wheelchair height. This wasn't something I asked for particularly, however, it was a pretty cool gesture recognizing my needs. Rodney explained everything and was entirely work focused. He completed the work as promised and the cost was exactly as quoted. He explained a couple other concerns - including one that wouldn't be a Chapman issue, however, he explained how it could impact the electric. I've now had Chapman work on my furnace and my electric. Are they more expensive? Yeah, I'd say so. If you're looking for a budget electrician, Chapman probably isn't that. However, in all three visits the work has been done and done well. They've avoided band-aids and actually fixed issues. Their quotes have been accurate. The employees have been professional. With the exception of today's tardiness, the experiences have all been impeccable. Truthfully, I should have likely called Chapman first. While I may not call them for smaller issues, the truth is for me it's worth a bit more to get the work done right. The work is warrantied and I now have a system that should last for years and is also accessible. That other company? I still don't have their estimate. Chapman wins.

Excellent experience with this company. Good pricing, high value, and quick to respond to an…read moreappointment request. I appreciate that they also have a yearly maintenance program that is also a good price. I hired them for my rental house, once my tenants let me know the AC wasn't cooling, and they got me in pretty quickly. The tech was ver my knowledgeable and respectable. All in all, a good experience.

This company will sell you a yearly maintenance plan, and then when you schedule a yearly…read moremaintenance visit, weeks in advance, they will then ( literally every time) cancel your appointment sometimes just hours before. DO NOT AGREE TO A SERVICE PLAN, THEY WILL TAKE YOUR MONEY and then will attempt to not fulfill their obligation.

We love working with HomeSense Heating and Cooling. I have been a customer of theirs for over a…read moredecade. I always feel that they are giving us honest information and appreciate all of the communication touch points from booking to when the technician is arriving and follow-up after the visit. We've been lucky enough to have Darren for most of our visits and he always puts my mind at ease. We also are signed up for their annual membership, where they come twice a year to tune up our air conditioner and furnace when the seasons change. It's reasonably priced at $99 and helps keep us on schedule and everything operating smoothly. If you're on the hunt for a heating and cooling business, I highly recommend them.

These guys will rip you off. They installed a 2ton unit for my 2100 Sqft house. 2ton is for 1200 or…read moreless. Ive tried to tell them and they told me they would only replace it if I paid them 3000 more dollars after I already paid them 13000. they have since ghosted me because I refused to pay them more money.

Bryan Heating & Cooling did a furnace tune-up, and a pre-listing inspection. Found everything in…read moreworking order, and let me know that two parts were close or at their end-of-life: capacitors out of spec. No hard sells or unexpected up charges. I wanted to do the capacitor replacements myself, and they let me know what I needed to do to accomplish those tasks. I'd say 90% of my HVAC tune-ups do not give me the actual spec vs out-of-spec notes for wear & tear items like capacitors. Bryan H&C is the ONLY one to spend the 2 mins letting me know some pointers, since I wanted to DIY the repair. If you hire them, know that It's a small shop. Be flexible on time and scheduling.

Needed an emergency furnace repair and received quick communication and service at a fair price…read more The furnace was fixed quickly by a friendly technician. Thanks!

This company is incredible! My furnace went out on New Year's Eve, they were out the next day and…read morediagnosed the problem and I decided to have them install a new one that next morning. They arrived early, very professional and efficient. They finished the job early afternoon and I've been extremely happy with everything that was done! I highly recommend this company to anyone needing hvac service!

I cannot express how well Price Point took care of me. John gave me a professional quote, James…read moreand his crew went over and above making me happy with my equipment. I'll aways be their customer!

Overall good experience we had with Technician Jonah Crawford from Bassett Services…read more He was knowledgeable and explained What he was doing to maintain the furnace in good working condition. He also cleaned up after the job and respected our clean home by wearing the shoe covers. Herb and Fran

My elderly parents have been without water now for 4 months because Bassett will not return their…read morecalls or come back out to do the work my parents have already paid for! My dad gave them $6,000 to clear a clogged pipe under the kitchen floor. They were out multiple times in the first week, but they did not want to do the work, they just sat in the back yard and sent a camera under the house to see where the issue was. They also brought broken equipment to do the jetting, which accidently slipped out of the new kid's mouth that they brought with them. Raekwon Cunningham didn't even want to tell us the jet was broken. He forced my dad to pay right then and there for the work, my dad didn't even get to ask any questions or see if they completed the job. they said that they would be back tomorrow to finish the job and he left. They did come back but they didn't do anything again. They kept leaving and coming back saying they had to go get parts. They came back one more time saying that they needed more money to do the job and my parents refused and they have never been back and they haven't returned our calls either. The owner said they did the work and to do the unclogging it would be thousands more. He is refusing to say they failed to complete the job and he will not give any of my parents' money back. I have checked with 4 other plumbing companies now and they said it only costs $1,000 to run and camera and jet a pipe. Bassett got $6,000 to do it! They are a complete scam of a company! My poor parents have been getting their water from Walmart grocery delivery since June 6th now, I have 5 gallons and a case of water delivered their every week for them to have water. To wash their dishes, they have to take it to the shower to clean them. It's been a ridiculous scam with them. I would never use Bassett for anything! They will take your money and ghost you!

Lindley has been our HVAC contractor for over 14 yrs have always been happy with the work done,…read moreJustin has always been so helpful.

Lindley installed our Geothermal system several years ago and has gone above and beyond to take…read morecare of any issues that arose. They are great to work with,

They are certainly at the high end of the cost spectrum, which would be fine if they provided the…read morecustomer service equal to that higher cost, but they use a automated system that will bombard you reminders and calls which is irritating. They are very friendly and the technicians are very professional however. We used them to do electrical wiring for our basement, it was two new breakers to install three light switches and a dozen led light boxes, just under 7k. They were supposed to do plumbing of a bathroom sewage pump, valve for a softener to drain, and shower install with a rough out for a sink, 9k. They miss-scheduled the appointment for plumbing and instead of just saying oops let's fix that they spent their time telling me I scheduled Monday and Tuesday and it's a two day appointment so that's why I am receiving multiple reminders for my appointment on Monday and Tuesday to start, despite my repeating it is Tuesday and Wednesday because I would not be home on Monday as I told the tech who did the estimate. The electrical part they would not take payment for until they finished the job despite my request to pay as they go. Since it requires the plumbing team to finish first they said they would come back when their plumbers finished, still daily texts and calls to schedule the final electrical which according to their tech couldn't be done until the plumbing THEY were scheduled to do. Their AI based system is terrible. Their work is quality and their human customer service team is frustrating but friendly. We canceled the plumbing and now will cancel the finish work for electric as well. Too expensive to justify these annoyances in my opinion. We were convinced to buy their service plan for our ac and electric, not sure what that really gives us but we won't be using it now anyway. I'd caution anyone from using them without a few estimates first.

We've invested $20,000+ worth of repairs with Peterman over the course of four years, along with…read morethe $17/month membership. We live in an old house, so it sadly came with the territory and we had to hire their services for repairs that were beyond our skill level. Our trust with them came to a screeching halt when the time came that I needed to speak with management. We've had an almost 3-year HVAC issue, where five different technicians kept doing leak searches (and charged us for all of them) with no offers for long-term solutions. After my initial call to hopefully address this, it took about a week for them to send me a text offering the minimum possible resolution without even speaking to me. Conveniently, the call-back number they sent didn't work, either. It just goes to show that their management doesn't have the professionalism or courage to have actual conversations with loyal customers. They all hide behind the veil of their customer experience team who unfortunately don't make the decisions. I've never been so relieved to move on from a company whose leadership doesn't value their members.

Chris and Brandy were friendly and easy to deal with. The crew they sent out to install my new…read moresystem, furnace, outside AC unit and 5 inch filter were polite, friendly, professional and knowledgeable. The lead man, I think his name was Harv, was happy to answer my questions and saw to it all went to plan. The crew was respectful of me and my property. A one day installation was a plus. I got the equipment and refrigerant, R454b (a refrigerant with a future) that I wanted at a competitive price. Brownsburg is in their normal area of operation. I suggest you talk with them, just good people. T.

Had Muse Heating tech ( Christopher M. ) out this morning for yearly maintenance on our furnace…read more Technician was very prompt, friendly and seemed quite knowledgeable and efficeant. Definitely will have them back in the spring to run maintenance on our air conditioner.. Well done.