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A Perfect Climate Heating & Cooling

4.6 (9 reviews)
Closed • 9:00 am - 6:00 pm

Services - A Perfect Climate Heating & Cooling

Water heater installation

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Peterman Brothers

Peterman Brothers

(213 reviews)

They are certainly at the high end of the cost spectrum, which would be fine if they provided the…read morecustomer service equal to that higher cost, but they use a automated system that will bombard you reminders and calls which is irritating. They are very friendly and the technicians are very professional however. We used them to do electrical wiring for our basement, it was two new breakers to install three light switches and a dozen led light boxes, just under 7k. They were supposed to do plumbing of a bathroom sewage pump, valve for a softener to drain, and shower install with a rough out for a sink, 9k. They miss-scheduled the appointment for plumbing and instead of just saying oops let's fix that they spent their time telling me I scheduled Monday and Tuesday and it's a two day appointment so that's why I am receiving multiple reminders for my appointment on Monday and Tuesday to start, despite my repeating it is Tuesday and Wednesday because I would not be home on Monday as I told the tech who did the estimate. The electrical part they would not take payment for until they finished the job despite my request to pay as they go. Since it requires the plumbing team to finish first they said they would come back when their plumbers finished, still daily texts and calls to schedule the final electrical which according to their tech couldn't be done until the plumbing THEY were scheduled to do. Their AI based system is terrible. Their work is quality and their human customer service team is frustrating but friendly. We canceled the plumbing and now will cancel the finish work for electric as well. Too expensive to justify these annoyances in my opinion. We were convinced to buy their service plan for our ac and electric, not sure what that really gives us but we won't be using it now anyway. I'd caution anyone from using them without a few estimates first.

This is the second time I have waited all day just to be cancelled at the end of the day . Then the…read morenext appointment available is 15 days out . All they can say is "I'm sorry and I understand " while they sit at their desk. Absolutely worthless ! They don't care and they don't try . Their techs are good but the quality of their work is nullified by the lazy appointment department. My advice is run like hell from them ! They are not worth the aggravation.

A Perfect Climate Heating & Cooling - hvac - Updated October 2026

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