The best HVAC outfit in the area…read more TLDR: Honest owner; Extremely prompt & responsive; Transparent estimates with no upsell; Final invoice came in BELOW my estimate while getting BETTER equipment than ordered; Install was very smooth even with challenges; Installation was very well planned and executed brilliantly; Workmanship is top notch with very clean fabrication If you're looking for a solid HVAC team, I'd 100% tell you to hit up A Perfect Climate. Sean (owner) and his team are an absolute pleasure to deal with from start to finish. Sean personally walks customers through the best equipment choices for the home & budget, plans the install and supervises. You can tell he's very thoughtful and takes great pride in their work. Sean breaks down what you should get based on your home size, what will fit, how much efficiency you desire / ideal SEER, warranties and also talks you through budget vs. how long you plan on staying in the home. There is no upsell and he only sources high end equipment directly from the manufacturer (my equipment was manufactured by Rheem the month before install). Highlights from my experience: 1) Final invoice came in *below* what was a very attractive estimate -- Sean did not upsell anything, he did a walkaround my house and after inspecting / measuring, he laid out my options which were actually *priced lower than I anticipated*. Sean conservatively accounted for labor, and the final invoice came in BELOW the initial estimate. In the current economy, this was a very pleasant surprise! 2) Installation was VERY punctual & smooth. Sean personally planned out the install and supervised his team. I got to hang out with the crew (of 3) as they worked through my install. My install had a few challenges given my new equipment was substantially larger than my old equipment. The crew did a ton of fabrication and heavy lifting, but got everything to fit perfectly. 3) I got BETTER equipment than I paid for. I ordered a SEER 13 AC with my system, which was unfortunately not available from Rheem, Sean lined up a SEER 14 ($450 premium) at no additional expense. 4) After they wrapped up, his crew was very diligent in making sure there were no screws laying around, left the workspace spotless. They walked me through the new equipment, setup for the thermostat and also the warranty signup process (10 year warranty from Rheem). The final invoice is all done on sight via iPad and payment is a breeze.

We have used this company over 10 years. They have serviced both our home and rental. They are fast…read moreand thorough. We found them after another company failed to solve the problems we had. They always clean up after themselves, call ahead and come ready to do the job. When they first serviced the rental, they noticed the furnace was in the laundry room as many in heartland are. This sucks up the lint into the motor and blower. He told me how I could save money and turn the air intake in the loft into the location of the filter. The part was easy to find and only required about 5 minutes to install on my own. We were able to get 21 years on one of our heat pumps. We believe their preventative program was a key part to its long service. When it came time to replace it, they gave a good estimate on a 15 seer, was able to bump us up to a 16 seer and actually came in below the quoted price. We are sticking with them.

Joshua has excellent work ethics and is very professional​. We needed to install a mini-split…read moreductless​ AC/Heather unit for an enclosed porch, and we were getting very high quotes from many companies. He arrived at our home and explained to us very clear, our best options. Once we decided, he was able to finish the job in a short amount of time. If you need an expert friendly hand, please reach out to him.​

Josh is awesome. He not only quoted us a great price on installing new outlets in our home; he also…read morestayed over seven hours to ensure the job was done before our floors were redone the following morning. He is great at explaining everything and is incredibly reliable (which seems to be a reoccurring flaw amongst the rest of the contracting community). We will definitely be using both Josh and this company again for all of our future electrical needs!

Customer Service-Overflowing-Character and Integrity. "None…read moreBetter---Few As Good"! Competitive pricing will be at all others. Quality Products and Service!

My family made an appointment a week ago. They were expecting Carls to come out Wednesday. The…read moreissue worsened and Carls said they would come out today, Tuesday Then Carls called and said they don't service there area This call was set up a week ago, revised today and then they said we don't service the area. If you have a geographic limit, shouldn't you check that first. Very disappointing

They are certainly at the high end of the cost spectrum, which would be fine if they provided the…read morecustomer service equal to that higher cost, but they use a automated system that will bombard you reminders and calls which is irritating. They are very friendly and the technicians are very professional however. We used them to do electrical wiring for our basement, it was two new breakers to install three light switches and a dozen led light boxes, just under 7k. They were supposed to do plumbing of a bathroom sewage pump, valve for a softener to drain, and shower install with a rough out for a sink, 9k. They miss-scheduled the appointment for plumbing and instead of just saying oops let's fix that they spent their time telling me I scheduled Monday and Tuesday and it's a two day appointment so that's why I am receiving multiple reminders for my appointment on Monday and Tuesday to start, despite my repeating it is Tuesday and Wednesday because I would not be home on Monday as I told the tech who did the estimate. The electrical part they would not take payment for until they finished the job despite my request to pay as they go. Since it requires the plumbing team to finish first they said they would come back when their plumbers finished, still daily texts and calls to schedule the final electrical which according to their tech couldn't be done until the plumbing THEY were scheduled to do. Their AI based system is terrible. Their work is quality and their human customer service team is frustrating but friendly. We canceled the plumbing and now will cancel the finish work for electric as well. Too expensive to justify these annoyances in my opinion. We were convinced to buy their service plan for our ac and electric, not sure what that really gives us but we won't be using it now anyway. I'd caution anyone from using them without a few estimates first.

I don't know anything about their plumbing and HVAC. I used their electrical service in May of…read more2027. The goal was simple: remove the overhead line feeding the house 100A 220VAC residential service with a buried line (via conduit) to the pole including an upgrade to 200A service, connecting to an existing breaker panel. Entrance to the house is a straight shot through the back yard to the pole at the property line with my neighbor, about 110 foot in length. The original estimate was extraordinarily high compared to competitors, but was assured by reviews and the original estimator that Peterman would stand by their work. The "re-estimate" came in at $5000 higher and that should have been a red-flag. The re-estimator basically said the guy who originally estimated it was a dolt and you can't trust salesmen. I learned later, you can't trust Peterman. I'm in the trades, but retired, so I know what's right and what's wrong. The purely electrical part of it is fine, but the execution of the upgrade was an unmitigated disaster. Nothing is square, nothing is plumb, conduits are off plumb and not properly tied to the house. I spent hundreds replacing or repairing damaged ties straps, fencing, pavers, etc. The original estimator assured me they could push the conduit through under the pavers and fencing. That was their first lie. They ended up bringing in a mini backhoe with a 30" (!!!) wide bucket to dig for a 4" pipe. They obliterated my back yard, digging a massive pit, laying the pipe crooked, twisted and stressed in the bottom after weeks and weeks of delays. When they finally filled in the pit weeks later, it had already begun to collapse on both sides, distorting the conduit even further. When the "field manager" FINALLY showed up on the job (he never once showed up DURING the installation even after my repeated calls to Peterman that things were not going well), all the work except the backfill was done. Although I agreed not to publish his name, after all of this, I don't think he deserves any protection: Austin Hale. He PROMISED me that this fall they would send in a grading company to smooth and reseed the lawn. It is so rough and chaotic now that I've been unable to mow it and now it has 3' tall weeds that I'm sure the health department will be issuing me a citation soon. Will Peterman pay for that? Don't hold your breath. I contacted Peterman this morning to find out when this grading would be done and they informed me that it was not contracted and there would be an additional fee to do that. In other words, Austin bald-faced LIED to me. I would never ask these people back to my home ever again because they'd screw up the house and property even more and then claim that "catastrophic damage" to the property wasn't covered under the contract and it would be an additional $250,000 for that repair. Idiots. For electrical, never Peterman. Any suggestions to somebody moral would be welcomed. For plumbing, I recommended Williams Comfort Air ("Mr Plumber"). Maybe not as cheap as the schmoe down the street, but HONEST. For HVAC, Love HVAC (a small local company) is excellent, founded decades ago, willing to go the extra mile and HONEST. Note who didn't get an HONEST rating? They come across - assaulting you with their toothy, goofy, doofy grins every morning during the local news - as if they have a "hometown" morality about them. They don't. They are greedy corporate cucks. They do crap work, refuse to communicate with you during installation and will gleefully screw you out of every dime possible.

Great service ! They came out on Memorial Day ! Our technician was great ! We would definitely use…read morethem again.

Heat pump less than 5 years old has needed service every year. Major part breaks costing 20% of the…read moreoriginal unit price. Repair scheduled. I even called them in the morning the day of the appointment to confirm the time of the repair window. Took a vacation day to be there but it was rescheduled without notifying me. The technician was knowledgeable and fixed the problem but the communication with the company itself was inadequate and unprofessional.

I am so impressed with their service!…read more They scheduled an appointment within three days, which is pretty impressive, especially during the pandemic. Jeff came out first to assess the situation, but a part needed to be ordered. He did remove the dangling light from the ceiling and capped the wires so it would no longer be a hazard until it could be repaired. Lin came out the next day (today). He was so kind and professional. I felt bad that he had to go into the attic with this heat and humidity, but he never complained at all. He did the repair and then cleaned the work area after he was done (even took what he had cleaned up with him). He even offered to take our ladder back out to tie garage for us. I would highly recommended Beeson.

Darren was tech today for service call...very professional ..informative...and thorough in ensuring…read moreHVAC system was running at peak performance

Eric came to our home about noon today because water was dripping out of our LG refrigerator and we…read morecalled them to take a look at it. We had completed a manual defrost twice in two weeks and water was still building up under the basket in the bottom of the freezer. Eric came in and got right to work, within 15 minutes. He had all kinds of pieces laying on the floor and he diagnosed it as the drain line being frozen up, not clogged. He was able to get it back together and working again, even less than an hour. part of the problem is we had the temperature set too low. We were very impressed.

My stove started arching, sparking and smoking on a Tuesday night. I sent Duncan a service request…read moreand they called me back early the following morning, during normal business hours. They set me up an appointment for Thursday between 8AM and noon. Fast forward to Thursday, I recived a text message that my technician was on the way at around 830 and he showed up a little after 9. The technician was almost immediately able to diagnose the problem with the stove. He had the part that needed to be replaced in his car and fixed the issues right on the spot. The technician was courteous, knowledgeable, and honest. My stove was working and he was off to his next appointment in less than an hour. I believe the price to be fair and on board with other repair services. I also believe that I could not have gotten my stove repaired any faster. I am glad to have contacted them. They made an inherently stressful situation less stressful.

Fast and great service. When our furnace failed they took the time to explain why our furnace had…read morefailed and the benefits of the latest in technology for heating our home. We went with their recommendation and have no regrets. It's great having such skilled local people service our new furnace.

We've had Dugan Air many times out to our house over the past several years and we've had nothing…read morebut amazing experiences with them! Staff are always very friendly and they will take the time to explain everything, and help us with any concerns and questions we have. They're always very efficient, quick and they always know what they're doing. If anyone in the Johnson County Area is looking for a reliable Heating & Cooling company, look no further than Dugan Air!

Just received amazing quick service from Annee & Bartram. My elderly parents' air conditioning unit…read morestopped cooling today 6/14/22 (high was 94 degrees, excessive heat warning, etc) and they responded same day, broken part was under warranty and they had it on the truck to fix within 30 ish minutes. Would highly recommend their service (they also installed my parents's unit)

From the owner: Whether you need a routine maintenance check or an emergency repair on a heating or cooling unit,…read morewe are available to handle all of your heating, cooling, and ventilation needs. We continually strive to exceed expectations by ensuring that each client receives the very best service by working with you to find HVAC solutions that fit your heating and cooling needs. We provide full consultations to explain all of your available options so that you can choose the system that's right for your home or business. While serving both residential and commercial clients and offering a variety of money-saving solutions, we combine our use of the highest quality parts and equipment, and our dedication to delivering exceptional service to provide you with top quality service. Give us a call today!