Had a serious drain clog and it was fixed promptly and professionally. Tech was friendly and…read moreprofessional. Winters isn't the least expensive plumbers around, but they do excellent work and respond quickly.

Misdiagnosed my issue. Charged me for a useless part. Referred me to another company to do the…read moreactual well repair work. Winters shouldn't send plumbers out on well repair tickets if they aren unqualified to work on wells. It cost me $471 to find out Winters didn't know what they were doing regarding well repair. The employees were polite and a manager followed up with me, but then did nothing to make things right. I told him I'd withhold submitting online reviews until He had a chance to make things right, and he never responded to me.

Prompt response to my requests for service; trained professionals always sent to my home; friendly…read moreand courteous inside my home and property. I plan to utilize their services again. A bit pricey, but quality work is important to me.

We've invested $20,000+ worth of repairs with Peterman over the course of four years, along with…read morethe $17/month membership. We live in an old house, so it sadly came with the territory and we had to hire their services for repairs that were beyond our skill level. Our trust with them came to a screeching halt when the time came that I needed to speak with management. We've had an almost 3-year HVAC issue, where five different technicians kept doing leak searches (and charged us for all of them) with no offers for long-term solutions. After my initial call to hopefully address this, it took about a week for them to send me a text offering the minimum possible resolution without even speaking to me. Conveniently, the call-back number they sent didn't work, either. It just goes to show that their management doesn't have the professionalism or courage to have actual conversations with loyal customers. They all hide behind the veil of their customer experience team who unfortunately don't make the decisions. I've never been so relieved to move on from a company whose leadership doesn't value their members.

My sister referred me to Duncan Home Services having used them recently for a refrigerator repair…read moreand being thoroughly satisfied. My washing machine was making a weird and very loud noise so I called them. They were able to schedule me to fit into my busy schedule. Fixing the noise turned out to be a simple job, no parts, minimal labor. What impressed me the most was the high level of knowledge and experience of the technician. I learned my washer is near the end of its life cycle because some components are worn out. It makes more sense and would be more cost effective to replace the washer than replace the worn out parts. I can still use the machine and do my laundry but I now know my timeline of when to replace the machine. My out of pocket expense today was the $119 basic service call charge because no parts were needed and the labor to repair it was very minimal. I was notified 30 minutes in advance of their arrival time.

My stove started arching, sparking and smoking on a Tuesday night. I sent Duncan a service request…read moreand they called me back early the following morning, during normal business hours. They set me up an appointment for Thursday between 8AM and noon. Fast forward to Thursday, I recived a text message that my technician was on the way at around 830 and he showed up a little after 9. The technician was almost immediately able to diagnose the problem with the stove. He had the part that needed to be replaced in his car and fixed the issues right on the spot. The technician was courteous, knowledgeable, and honest. My stove was working and he was off to his next appointment in less than an hour. I believe the price to be fair and on board with other repair services. I also believe that I could not have gotten my stove repaired any faster. I am glad to have contacted them. They made an inherently stressful situation less stressful.

Replaced my hot water heater, and installed a water softener. Solomon arrived less than 2 hours…read moreafter I called them. They were able to complete a same day install. I highly recommend them!

From the owner: Reliable. Affordable. Professional. At Price Right Plumbing,…read morewe handle everything from leaks to full repipes with care & precision. Locally owned & operated, Fast responses, 10+ years’ experience! Call today! Let’s get it fixed the right way!

Loved that their pricing was fair. If you need someone to beat what the big name company estimates…read moreyou then call KJ Plumbing. We just moved into a fixer upper and needed the sink plumbing moved to a new location and the job was done exceptionally well and so much cheaper than we were originally estimated. We will definitely be calling for more work from this company! We liked the honesty and the fact that he comes out to Franklin. Don't hesitate to call them!

From the owner: KJ Plumbing is a family and locally owned business priding itself in​ providing itself in valuing…read morecustomers by providing top quality work without inflating the price. We offer FREE estimates, and guarantee to beat any competitor's estimate!We pride ourselves in treating our customers just as we would our own family. In fact, many customers have become more like family than customers over the years. We take pride in working hard to provide for our family without taking advantage of yours. We believe in being respectful, upfront, honest, fair, and reliable while providing quality work that we will always back up! Quality work at a fair price!

Joshua did a great job with the hot water heater flush. He explained about the anode rod and how…read moreyou can detect when it needs to be replaced by the "smell" of the water. He also tested the water softener by measuring the "grains" of hardness in the water. Quick & efficient. I've been using Carter's My Plumber in Greenwood since Jan 2023. They have been good for me.

If I could give negative stars, I would…read more I called this company during a stressful no water situation. To their credit, they did send someone out right away. Unfortunately, that's where the professionalism ended and the upselling began. Within minutes of looking at my system, the tech told me confidently that I "definitely" needed an entirely new well pump. Price tag? $5,000. No discussion of alternatives. No troubleshooting. No checking the simple, inexpensive components first. They skipped straight to the most extreme and most profitable recommendation. Thankfully, I trusted my instincts and got a second opinion. The truth? My pump was perfectly fine. I didn't need a $5,000 replacement. I didn't even need a $500 repair. Or even a $50 repair. The real issue was a simple electrical problem that the power company fixed for free!!! and at most I needed a basic pressure switch replacement--something this tech should have checked first. But it gets better (or worse, depending on how you look at it). After I declined the wildly unnecessary replacement, the technician began calling and texting me about how his assessment was 100% correct and to chew me out for a negative review. The pressure to approve the job or his bad assessment bordered on harassment. Completely unacceptable and wildly unprofessional. So here's my honest summary: If you want a company that diagnoses correctly, looks for honest solutions, or respects your boundaries, look elsewhere. My experience was a textbook example of why homeowners lose trust in service providers. Strongly do not recommend! Carter's definitely NOT my plumber.

Had back.up bad , system was 'snaked' snake got stuck couldn't get loose , husband assisted with…read moreown tools to unstuck, husband also removed toilet himself,company promised to call next day to come with system camera, never called back , never showed up, 6 weeks later same problem, called Roto Rooter service , said new problem was not within 30 days of service. So no refund, new app would cost the same again!! 440.00 to put a damned snake through the system that had to be unstuck by customer!! Highway robbery, do not call this company.

Sawma was an awesome experience plumber! Met all my plumbing needs and spotted another leak that…read morewould have caused some serious water damage! So so grateful!

Needed a new heat and air system after 20+ yrs and called a few of the big guys and a couple of…read morelocals for quotes. Got a terrific price and recieved EXCELLENT service from a knowledgeable family of HVAC pros! Best pricing by far! Would highly recommend Carl's!

My family made an appointment a week ago. They were expecting Carls to come out Wednesday. The…read moreissue worsened and Carls said they would come out today, Tuesday Then Carls called and said they don't service there area This call was set up a week ago, revised today and then they said we don't service the area. If you have a geographic limit, shouldn't you check that first. Very disappointing

I hired Roto-Rooter to clear a kitchen drain based on brand recognition. The technician did clear…read morethe drain quickly, but I am extremely upset by the fee. Being charged $438 to clear a single drain, especially after a "senior discount", is extraordinary and unjustifiable for a job that took only minutes. What's most troubling is the lack of pricing transparency. Had I been given even a general fee range when scheduling, I would not have agreed to schedule their plumber. I feel blindsided and taken advantage of. I will not use Roto-Rooter again and would strongly caution others to do their research before calling and ask detailed pricing questions before calling.

I had Roto-Rooter perform water remediation services at my home in March 2025. While I appreciate…read morethat the company has agreed to cover the cost of the new flooring, vanity, and faucet, I've been left with unresolved damage to both of my closet organizers -- damage that occurred during the service, not from the original water issue. Despite sharing photos and explaining the concerns in detail, the proposed solution has been to paint over cosmetic damage and patch the units rather than replace or properly restore them. I've been cooperative throughout this process and just want a fair resolution that reflects the condition of the items before they were handled. What's especially frustrating is that this unresolved issue is now delaying progress with my insurance claim. I've tried to address this directly and professionally with their team, but so far, there's been no acceptable path forward. I'm still hoping Roto-Rooter will step up and make this right -- and I'll gladly update this review if the issue is resolved. Until then, I'm sharing my experience so others know to be cautious and thorough when reviewing post-service damage.