Edit: Joshua, the owner, called me and we talked through everything. Great guy. This was more a…read moreproblem with internal communication around pricing models. He also explained why you'd install a shut off valve in front of the pressure tank (troubleshooting pressure). In any event, I'm changing my 2 star to a 5 based on that conversation. It was a good install, just overpriced, which we can work out later for a repipe project I need done. Thanks Joshua. The definition of greedy service folks taking advantage of a situation. I was losing pressure in the house and I'm on a well. The technician replaced the pressure pump (which needed to be replaced) and added a whole house filter at my request. The job went decent and the technician did a pretty good job on the installation. However, the price I paid for the equipment installation was extremely overpriced before I realized. Also, the problem with the pressure wasn't resolved. After the technician came back the next day to troubleshoot, he believed there was a leak somewhere losing pressure, which was a reasonable assumption given the symptoms (and I had another plumber come out and verify, but he actually found the real issue). The technician checked everywhere and couldn't find a leak and tried to schedule a sonar person to locate it. This didn't sit well with me so I called a well expert (Dutton should quit advertising well service). The other plumber that came out instantly noticed 2 things wrong with the pressure tank installation, the tank was over charged with pressure at 50 psi and needed to be set to 38 psi to work correctly (this exaggerated my problem) and he installed a shut off valve on the incoming water line from the well to the pressure tank, and if someone were to ever use it, the would blow up the well pump. The real problem is that the well pump is dying and while it has some pressure, it's not enough to fill the pressure tank fast enough to maintain running water at a faucet. This guy told me what the problem was FOR FREE. Dutton came back out to troubleshoot their work and tried to charge me another 400 (which they will never get from me) and they were going to charge me more to fix the non existent leak AFTER I paid the sonar people another 400. So, I now have someone coming out to replace the well pump. The guy that came out and told me the issue for free, is going to get 3000 to replace the iron filter and water softener after they are done. Dutton quoted me FOUR THOUSAND DOLLARS to replace just the iron filter. There are other companies who aren't just in it for the money. Call them.

Charged 350.00 dollars for inspection of sewer line in crawl space that had fallen down because…read moresomeone had cut the straps that held up the pvc sewer line all they had to do was reinstall the sewer line with new support straps but they lied to me and said that a new sewer line was needed

Requested svc and sent pictures (at their request) 10:30am fri. They acknowledged receipt noon…read morefri. As of 11am sat no response. Expected more from a co recommended by a retired plumber whom we liked and respected very much and trusted.

This is my second 5 Star Ciriello review - the other one is on Google. I have an ongoing issue with…read moremy 50+ year old kitchen drain getting clogged. I called in yesterday and Adarian came out today and got it cleared much more quickly than it usually goes. He thoroughly cleaned the floor and under the sink where he'd been working before he left. Another quality Ciriello job!

The best HVAC outfit in the area…read more TLDR: Honest owner; Extremely prompt & responsive; Transparent estimates with no upsell; Final invoice came in BELOW my estimate while getting BETTER equipment than ordered; Install was very smooth even with challenges; Installation was very well planned and executed brilliantly; Workmanship is top notch with very clean fabrication If you're looking for a solid HVAC team, I'd 100% tell you to hit up A Perfect Climate. Sean (owner) and his team are an absolute pleasure to deal with from start to finish. Sean personally walks customers through the best equipment choices for the home & budget, plans the install and supervises. You can tell he's very thoughtful and takes great pride in their work. Sean breaks down what you should get based on your home size, what will fit, how much efficiency you desire / ideal SEER, warranties and also talks you through budget vs. how long you plan on staying in the home. There is no upsell and he only sources high end equipment directly from the manufacturer (my equipment was manufactured by Rheem the month before install). Highlights from my experience: 1) Final invoice came in *below* what was a very attractive estimate -- Sean did not upsell anything, he did a walkaround my house and after inspecting / measuring, he laid out my options which were actually *priced lower than I anticipated*. Sean conservatively accounted for labor, and the final invoice came in BELOW the initial estimate. In the current economy, this was a very pleasant surprise! 2) Installation was VERY punctual & smooth. Sean personally planned out the install and supervised his team. I got to hang out with the crew (of 3) as they worked through my install. My install had a few challenges given my new equipment was substantially larger than my old equipment. The crew did a ton of fabrication and heavy lifting, but got everything to fit perfectly. 3) I got BETTER equipment than I paid for. I ordered a SEER 13 AC with my system, which was unfortunately not available from Rheem, Sean lined up a SEER 14 ($450 premium) at no additional expense. 4) After they wrapped up, his crew was very diligent in making sure there were no screws laying around, left the workspace spotless. They walked me through the new equipment, setup for the thermostat and also the warranty signup process (10 year warranty from Rheem). The final invoice is all done on sight via iPad and payment is a breeze.

We have used this company over 10 years. They have serviced both our home and rental. They are fast…read moreand thorough. We found them after another company failed to solve the problems we had. They always clean up after themselves, call ahead and come ready to do the job. When they first serviced the rental, they noticed the furnace was in the laundry room as many in heartland are. This sucks up the lint into the motor and blower. He told me how I could save money and turn the air intake in the loft into the location of the filter. The part was easy to find and only required about 5 minutes to install on my own. We were able to get 21 years on one of our heat pumps. We believe their preventative program was a key part to its long service. When it came time to replace it, they gave a good estimate on a 15 seer, was able to bump us up to a 16 seer and actually came in below the quoted price. We are sticking with them.

Came for annual inspection and found a bad capacitor. Agreed to replace it until they gave me a…read more$520 price. Challenged the absurdity of price and told it was their company established rate. Told serviceman that they installed system 13 years ago, serviced it twice a year since and now they wanted to fleece me? When I did not get reply told him to put capacitor back ( system was operational when he came) and leave and let Masters know I'm done with them. He left capacitor loose on unit and I was without air. Went to Amazon ordered capacitor for $4.85 on my step next morning, system back in operation 20 minutes later. Don't get fleeced they have no customer loyalty.

We just had a new Heating / AC system installed by Masters Heating and Cooling. David Mize the…read moreGeneral Manager was very professional as well as patient and responsive. He promptly and thoroughly answered all of our questions while we were making our decision. Especially when a competitor quoted a larger capacity more expensive system. Master's price was very competitive for similar systems plus they provided a 2 year warranty on their labor versus the 1 year from everyone else. Finally the technicians that installed the system could not have been better. Very respectful of our house. Once they were finished you could not tell they had been here. Like David, the technicians were very knowledgeable and patient. Answering our questions and ensuring we understood the new system prior to leaving. If you are considering purchasing a new system I highly recommend you contact Masters for a proposal.

Bryan Heating & Cooling did a furnace tune-up, and a pre-listing inspection. Found everything in…read moreworking order, and let me know that two parts were close or at their end-of-life: capacitors out of spec. No hard sells or unexpected up charges. I wanted to do the capacitor replacements myself, and they let me know what I needed to do to accomplish those tasks. I'd say 90% of my HVAC tune-ups do not give me the actual spec vs out-of-spec notes for wear & tear items like capacitors. Bryan H&C is the ONLY one to spend the 2 mins letting me know some pointers, since I wanted to DIY the repair. If you hire them, know that It's a small shop. Be flexible on time and scheduling.

Needed an emergency furnace repair and received quick communication and service at a fair price…read more The furnace was fixed quickly by a friendly technician. Thanks!

Quentin came to service a leaky toilet. He diagnosed another issue and both were fixed by the time…read morehe left. He was on time, professional, friendly, and courteous. He took time to explain everything and consulted on a couple of other issues. I highly recommend The Local Plumber LLC. If I ever need a plumber again I wouldn't hesitate to call them.

Took one look at our water heater and diagnosed that it was too small for the house. Didn't know…read morehow many bedrooms, bathrooms, or square footage of the house before telling me this. Made sure the flame under the water heater was able to ignite and was done.

I cannot say enough good things about these guys, they fixed a major issue in a hurry for a fair…read moreprice (I got 4 quotes, so I'm sure about this!). They did a great job. Highly recommend.

Thank you! Thank you! Thank you! Thank you for getting my water running again in my home. I…read moreappreciate the last minute work and for making sure that the job was done right and was clean and back to normal when you left.

Words cannot express how happy I have been with the service received from these guys…read more I had them originally come out due to a water issue with our air handler as the second opinion after the first company was unable to identify and correct the issue after five trips. I intentionally only gave Alex and the Fellowship team descriptions of the problem, but none of the theories from the other company. Alex was able to locate the issue and show me exactly what it was in under 10 minutes. While they didn't have the needed part in stock, they were able to get a temporary fix in place so we were not without A/C during the peak of summer and returned to fix our unit as soon as they received the part from the distributor 3 business days later. At no point in the process did they try to upsell me, and they were very transparent about the cost of parts for the repair, and the potential complications that could lead to more or less labor cost on the final bill. Alex himself was very friendly, professional, and trustworthy. I would 100% recommend this company to anyone looking for HVAC assistance. They strike the unicorn balance of value, expertise, and service quality.

07-22-2022 They've…read morenow installed three whole house systems for friends of mine. 100% happy with the work and price. There is a reason people trust these folks. ++++++++ 09-22-2021 Great locally owned business with three generations working there. Perfect for routine service. They've done all sorts of weird jobs for my older house, including ductwork, servicing an old exhaust fan from the 1950s, and removing an ancient humidifier. Give these people your money.