During the coldest nights, our pilot light would go out leaving us with no heat at night. We called…read moreJohnson to come look at our boiler system. After the tech worked on it, the pilot light wouldn't come back on at all. He told us it was a valve he had to overnight to us leaving us with no heat for 4 days in below zero temps. After finally receiving the part (which was a $1000 valve), he installed it but the system still didn't work. The tech tried to tell us it was the heating element at $6000 or we can just replace the entire system for $9000. We told him to put the system back together and leave. After a couple of days, we hear a loud banging in my pipes and then my heat turns back on. After researching ourselves, we realized this tech at Johnson couldn't figure out that we had frozen condensation in our pipes which prevented our heat from working. Id also like to mention that bf this tech began working on our system, he had told us that he had just come from another call that he couldn't fix, and had to sell them an entirely new system. I'm believing now that this is their goal. To sell new systems, not fix the problem.D

Had an issue with a pump grinder and Johnson Heating came out the next day, identified the issue…read moreand provided a service quote on the spot. They completed the work quicker than expected and my total bill was actually less than quoted. The technician was personable and listened to my concerns before starting the work and gave me feedback and solutions based on his experience. Great experience for me and I will use Johnson Heating again.

Very professional, highly recommended, and reasonably priced. These are my go to guys for any…read morerepairs in the Bloomington, IN area.

Had a drain blockage and came Out to…read moreSnake pipe. Did not fix problem. The gentleman was nice but did not check to ensure that septic was full nor did he check the small overflow to see that was blocked. Called Hudson's after getting septic dumped. Which was found out by Another pluming Company. Hudson said I would have To wait until tomorrow. This is after they charge Us and did t fix the Problem. Very poor customer service. Cartersmyplummer came right out. Fixed the problem. I will never call Hudson pluming again!

We stopped in their showroom on our way up to Indianapolis. We hired them to flush our tankless…read morewater heater, and we liked their work so much we decided on a membership. We signed up for a membership service i was pleasantly surprised how much they have in their showroom. My spouse discovered the delta faucet she wanted for the kitchen. The staff was extremely helpful. The faucet will be installed the day they flush the tankless water heater. They are so much more than sink and tankless water heater people. Find what you are looking for and purchase it. They'll install it and maintain your plumbing needs. They even work on new construction.

Great service, friendly and professional. Our emergency needs were handled promptly even though…read morethis service is from another area. I would highly recommend this family owned business.

I'll give a 3 star because they did show up the day they said. And, once I notified them of a…read moreproblem, they fixed it. However, when I spoke with them to start the service, I had to give a detailed list of the issues. I asked what the cost of the initial visit would be, as I'd already had an offer of $150/initial visit. I was assured it was a FREE inspection and only if they needed to do work to figure out the problem would there be a charge and only after we agreed to the charge. Ok. Day of service, a young man comes late. He says he has all of my notes, but hasn't looked at them, so he wants me to tell him the problem. I do. I take him and show him the septic tank, which was part of the complaint. He takes a picture, tells me he has to call his boss because he doesn't know anything about septic systems. ??? He sits in his truck for awhile, talking to his boss. Comes in, says we need the septic pumped out before they can do anything. And they have a truck to do that but he doesn't think it's available. That'll be $98. That's it! So, I emailed the company, explained the situation. They were sorry, but explained that the initial cost will be returned if we don't use their service or applied to the work they do. Didn't I ask this very thing in advance?! So I obviously found a different company to do the work. I did get a refund check - but what a hassle. Not an upfront company.

Andrews was the best by far when I had to replace the furnace in my modular house three years ago…read more One company didn't think there was a high efficiency furnace for the house. Another one wanted a crazy amount more for their furnace. I am very pleased with the 95% efficient furnace I purchased from them. They were just out to service it today, the first time since I purchased it. I am also very pleased with the efficient and quality service received in repairing two furnaces at my local church last year. I highly recommend Andrews for their quality work and good pricing.

I would like to say this company came to my rescue and gave me quick and affordable service that i…read moreneeded. They are knowledgeable about my heating and air conditioning needs. They treated my house like it was theirs and that a must in my mine.

Eric Whitaker is the proprietor and expert drain plumber for this company. He was at my house…read morethree times in a week. I had a complicated problem that required multiple visits. He is a total pro! Apparently the prior owners of my house used to flush cooking grease down the drain! (they lived here 15 years!) It accumulated in a dip in the underground piping. I want to be clear that this was a bit of a puzzle that Eric figured out, then used a 2000 PSI power sprayer to clear the underground blockage and blow it into the main line so I would not have the problem again. This man is top notch! SUPER customer service oriented, patient, skilled and uber professional. USE THIS COMPANY! 5 STARS WITH A BULLET! THANKS ERIC!!!

Devon was exceptional. I'm saving their number in my phone because I'll never use anyone else…read moreagain. Before you get scammed by someone else give these guys a call and get your situation taken care of quickly and professionally.

ExplainEd to Andy what I needed done and within an hour, he was at my place to install a hot water…read moreheater. He was also helpful in removing the failed Water Heater and that he took it with him, when he left. I have lived in Columbus, IN for 48 year. During this time, I have used many different plumbers. I will use Andy again.

I've had to contact Andy twice recently for urgent but not emergency issues. He returned my calls…read morequickly and came the same day. Repairs were done immediately, he is reasonably priced and a nice, trust worthy person. I would highly recommend.