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    Ask the Community - Dutton Plumbing

    Peterman Brothers

    Peterman Brothers

    (33 reviews)

    My entire experinece was the peterman brothers was seamless from scheduling to the day of reminder…read moreand pre-arrival calls, down to the professionalisim of the technician. The assinged plumber, Brandon was amazing and so easy to work with. He diagnosed and repaired both plumbing issues with ease and clear communication. Thank you, Brandon for your kindess and for getting ouelr broken toilets and shower working again. My family is new to the area and its nice to know that we have a go to maintenece and repair company for plumbing and heating & cooling!

    I don't know anything about their plumbing and HVAC. I used their electrical service in May of…read more2027. The goal was simple: remove the overhead line feeding the house 100A 220VAC residential service with a buried line (via conduit) to the pole including an upgrade to 200A service, connecting to an existing breaker panel. Entrance to the house is a straight shot through the back yard to the pole at the property line with my neighbor, about 110 foot in length. The original estimate was extraordinarily high compared to competitors, but was assured by reviews and the original estimator that Peterman would stand by their work. The "re-estimate" came in at $5000 higher and that should have been a red-flag. The re-estimator basically said the guy who originally estimated it was a dolt and you can't trust salesmen. I learned later, you can't trust Peterman. I'm in the trades, but retired, so I know what's right and what's wrong. The purely electrical part of it is fine, but the execution of the upgrade was an unmitigated disaster. Nothing is square, nothing is plumb, conduits are off plumb and not properly tied to the house. I spent hundreds replacing or repairing damaged ties straps, fencing, pavers, etc. The original estimator assured me they could push the conduit through under the pavers and fencing. That was their first lie. They ended up bringing in a mini backhoe with a 30" (!!!) wide bucket to dig for a 4" pipe. They obliterated my back yard, digging a massive pit, laying the pipe crooked, twisted and stressed in the bottom after weeks and weeks of delays. When they finally filled in the pit weeks later, it had already begun to collapse on both sides, distorting the conduit even further. When the "field manager" FINALLY showed up on the job (he never once showed up DURING the installation even after my repeated calls to Peterman that things were not going well), all the work except the backfill was done. Although I agreed not to publish his name, after all of this, I don't think he deserves any protection: Austin Hale. He PROMISED me that this fall they would send in a grading company to smooth and reseed the lawn. It is so rough and chaotic now that I've been unable to mow it and now it has 3' tall weeds that I'm sure the health department will be issuing me a citation soon. Will Peterman pay for that? Don't hold your breath. I contacted Peterman this morning to find out when this grading would be done and they informed me that it was not contracted and there would be an additional fee to do that. In other words, Austin bald-faced LIED to me. I would never ask these people back to my home ever again because they'd screw up the house and property even more and then claim that "catastrophic damage" to the property wasn't covered under the contract and it would be an additional $250,000 for that repair. Idiots. For electrical, never Peterman. Any suggestions to somebody moral would be welcomed. For plumbing, I recommended Williams Comfort Air ("Mr Plumber"). Maybe not as cheap as the schmoe down the street, but HONEST. For HVAC, Love HVAC (a small local company) is excellent, founded decades ago, will to go the extra mile and HONEST. Note who didn't get an HONEST rating? They come across, assaulting you with their toothy, goofy, doofy grins every morning during the local news, as if they have a "hometown" morality about them. They don't. They are greedy corporate cucks. They do crap work, refuse to communicate with you during installation and will gleefully screw you out of every dime possible.

    Dutton Plumbing - waterheaterinstallrepair - Updated August 2026

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