I used them to repair my ac and a leaking faucet. They did a great job on both projects.read more

In November 2024 the technician from Efficient came to our house in Indianapolis to drain and…read morerefill our two water heaters. Through his incompetence, he flooded the entire basement, including the finished part. We have been out of pocket almost $7000 for the cleanup and repairs, and the owner of Efficient has ignored our invoices, phone calls and emails. He apparently has no intention of reimbursing us. We even had to contest the charge for the service call on our credit card, because he refused to refund the almost $500 we had paid the technician for a year's service plan just minutes before being told that our basement was flooded. DISHONEST COMPANY

Pete Sylvester Integral Construction Superintended…read more We recently completed construction a new branch for Horizon Bank. We would not have been able to complete that project without the efforts of All Pro Heating and Cooling. It is not enough to say just that, however. An understanding of the situation we were in when we contracted with All Pro is needed. We had originally contracted with for the entirety of the project went out of business shortly after completing the rough sheet metal work, they had wired in the variable dampers and pulled the line sets. Most of that work was done well, with some minor issues related to the line sets. The remaining hardware: furnaces, condensers, split units, and control system we on order to now out of business HVAC contractor. Some of the materials ordered had been delivered, some had not. Most components had been ordered some had not. The control wiring was not labeled and some of the control wiring was wired incorrectly. So as you can see my project was in a bad state, making matters worse there was no one at the original company to speak with about any of this. All Pro Heating and Cool stepped in a took over the project successfully identifying the shortcomings, either re-ordering or working through the various supply houses to find and complete the materials list and testing all aspects of the work performed by the previous subcontractor. This was no small feat and would have been expected of any replacement contractor. However, Dave and his team did this well and communicated with us regarding schedule, material tracking and performed all inspections as needed without complaint or extra charges, blamed on not understanding the scope of work. Should I ever need HVAC or plumbing subcontractors in the Indianapolis area again the first company I will be calling is All Pro Heating and Cooling. They can and will meet or exceed your expectations as they did mine. Thank you Dave see you on the next one.

My garbage disposal started leaking the day before Thanksgiving and I immediately started to panic…read more I was positive I'd have at least 48 hrs wait before a plumber would be a available - but AllPro delivered! Jonathon came out the same day, fixed the leak, cleared my slow moving drain and was in and out in less than an hour! He was also professional, polite and 100% cleaned up the work area. I'd be happy to work with AllPro again. And thanks again, Jonathon!

Thank You, Comfort Air, for the expectational job you did installing my new Carrier Heat pump. I…read morewas looking to replace a 22-year-old Carrier Heat pump. I had several people recommend Comfort Air. I see why they did. I will recommend them after the job they did. It was installed the next day. The Ten-year Warranty was a big gams changer. your Salesman and crew were very professional and cleaned up after the job. They explained how the new thermostat worked.

Technician arrived on time and explained process for annual maintenance. Reviewed findings at the…read moreconclusion of appointment.

Just had Integrity Heating & Cooling put in a whole new system. Awesome products & Service Guys…read more This is for Mike.G's comment about the thermostat which I all ready had. There great, at managing your cycle use & cost. My old furnace wasn't hard wired so I needed to use batteries. Your Tech was right in what he told You. Very smart young man. Well, great people & Great Service I give 6 Stars. J. Welch

I don't know. While the end result was good, the lead tech (Reese) tried to charge me $250 - $290…read morefor their simplest and most basic thermostat. He also told me that these thermostats function without the batteries even though my experience tells me that they need batteries to work. Lastly, he advised that my built in humidifier was wired wrong and he should add extra parts such as wiring and transformers to correct it. That humidifier has been working great for me for at least 10 years. I'm giving them 3 stars because they came out quickly and did give me a good furnace cleaning. Again, I just don't know.

Had the whole HVAC replaced. The experience from the beginning (price quote) till the job was done…read morehas been smooth sailing. Dustin (one of the owners) has been really good with communication and honors what he has offered price wise. His crew (Tyler and Cody) have been thorough with the installation and not rushing to get the job done. The installation was better than initial install when the house was build as the pipes, plumbing, and wires are more organized. Definitely recommend this small business.

I moved into my house, and the day I moved in there was no cool air blowing…read more I spent three weeks contacting several HVAC companies and professionals around the city. Each one had different ideas and different prices. By the time I contacted Roy Rogers I felt like there was no hope. That i would just be out of AC for most of the summer. Roy was able to get to me as quick as he could. He also offered me the ability to finance what I couldn't pay right away and had a brand new unit and new wiring for my AC within the same week. Along the process Roy explained to me every aspect to my situation and what the best posible solution would be. The pricing was very reasonable. The service was very high quality. The experience incomparable to others within the Indy area.

If you need help with your heating or air this is the place to go to. Rob came out and even though…read moreit was a long day for him and he was ready to go home, he made sure to keep his word that he was going to come out. I had my whole system go out and it was going to start getting below 40 degrees F each night so we were really in a bind to get something done before the freezing weather came in. Had another company (rescue rooter ARS) come out and tell me I would need a whole new system but I'm glad I made sure to get a second opinion with Rob. Before I knew it, Rob was finished and it was well with the value, since previous to Rob and Baptist heating & air, I was going to have to get a whole new system!

The owner is very knowledgeable and gave me several options for a new system and explained the…read morefeatures of each one. He uses top of the line equipment as well. I talked with other companies but after comparing equipment and knowledge decided to go with Baptist Heating and Air.

My AC Unit was not working properly over the weekend. I called Vital Heating & Air first thing…read moreMonday morning and spoke with Matt. He told me he can have someone out the same day (afternoon). I received a text that Mark was on his way and he showed up as scheduled and advised. I explained the problem and he started working on the outdoor unit. He never went to the basement where my Unit is located, only outside. I asked him if he would advise the cost of the repair before doing the work and he said yes and reminded me of the $85 Diagnostics Visit and I said ok. 15-20 Minutes later Mark said he replaced the Capacitor and the total was $300. The AC was working and I was satisfied, but a little disappointed he did not advise the cost before repairing. But the $300 to me was very fair and I was still happy it was repaired. Three days later my AC was not working again so I called and spoke to Mark. He seemed busy and uninterested in my issue (but that may be my misunderstanding his tone). He told me he could not come that day, but possibly the next morning but more than likely the afternoon. He said he would contact me in the next few hours to let me know what time he could have someone to me the next day. Over four hours later I had to reach out to him to find out when he would be there the next day, but he said it would be tomorrow afternoon (I needed morning). So I said disregard, I will find another company. I purchased a whole new Furnace and AC System from another company. I would have used Vital Heating & Air for the replacement if Matt would have contacted me like he said he would. And, I found out that Mark installed the capacitor without tightening it correctly and it fell inside the unit and burnt the electrical and kicked the breaker, which caused the unit to stop working.

Came out within minutes of my call on a Saturday, and again on Monday twice until it was fixed…read more Great Service.

I bought a Nordine 80% 70KBTU Furnace & a 2-ton AC & coil on 10/1/25. Every time the furnace…read moreswitched on, the enducer motor made a noticeable clicking noise as it drew in air through the roof jack. I was worried that the bearings were bad, so after 3.5 months of listening to it, I called to ask about possibly having bad bearings. Kirby sent out an employee to check it out. They replaced the enducer motor part, and it continued making the same noise. They replaced that one, and the noise continued. Robert Kirby came out and listened, and thought it might be the roof jack causing some air obstruction, so they replaced the roof jack. That made no difference. They wanted to charge me around $395 and I talked them down to the price back in October of around $345. This was before it was installed. To make a long story short, the enducer was replaced at least 2 times. There was no change in the noise. Over 3.5 months, they'd made 5-7 trips out to figure out the problem. Robert came out twice, one day with Steve, the rep from their supplier R.E. Mitchel Co., and they took the motor part apart and looked at it. Robert told me that Steve said that was the motor Nordine used in all sizes of their furnaces, and there was nothing they would do about it. I'd brought up possibly insulating it during the meeting. Robert knew what to use. They sent out an employee to insulate it, and it cut the noise in half. I wish they had a deeper understanding of the Nordine furnace up front. That's why I gave them 4 stars. They tried to figure it out and fix it. I would not have bought it had I known. The flange on the new roof jack leaves an inch of space with the slope of the roof. The gap has been stuffed full of silicone and will probably draw attention during an inspection when I sell the mobile home. I'm unsure if the motor bearings are being strained and will eventually give out. I've ended up spending 3.5 months with this problem on my mind. I have a furnace that has a defective or strained enducer motor. I appreciate that Robert promised me a free '26 fall inspection and '27 spring inspection to check on the motor. Although I wish we didn't have to worry about it. I was billed for the roof jack even though it was not the source of the problem. I told Eileen I'd split the cost with them. Her compromise has me paying $50 more than my half. I'm dissatisfied with that, as it was installed as a result of their misdiagnosis in the first place. Kirby Heating & Air was recommended to me by a friend who has retired from owning a commercial heating/air company. Kirby is a good company with a very qualified staff. I'm not happy with how my furnace purchase finally turned out, but I am grateful for the effort they made trying to make it right. Use Kirby Heating, but do not buy a Nordine product.

They have helped with my older AC unit. Said my refrigerant in unit is kind low. I will be calling…read morethem to come back out sometime soon this summer to help with that. They are friendly and provide a good reasonably priced and prompt service.