Griffin Hall from Good Guys HVAC, during a previous repair, noticed a dangerous issue with the main…read moregas line to my furnace. He observed there was a lot of offset tension on the gas line connection to the furnace due its improper installation when the furnace was originally installed. He used a flexible gas line connector to alleviate the issue (see photo) and was very meticulous to ensure the new pipe had no leaks. Furthermore, he applied additional stabilizers to ensure the pipe was properly secured. I certainly appreciate his attention to detail and his outstanding professionalism to make my furnace safer and more efficient. Griffin Halls demonstrated superior skills and willingness to go the extra distance to help his customers brings great credit upon himself and the Good Guys HVAC company. Others would do well to emulate his attitude. There is no doubt who I will call in the future for HVAC service.

Super friendly, and when our air went out they came in and replaced it (and the furnace) in less…read morethan a day. They were super responsive to all of my questions (and I had many) via text. Pricing was on par with their competitors. I priced out three companies and was happy I ended up with Good Guys!

Very responsive. Their service tech, Nikita, is very knowledge and was very clear in explaining the…read moresituation and our options. Definitely recommend.

Good service and technicians. Communicates well. All the technicians are patient with answering…read morequestions and explaining things. Sam, T'Shayla, Jerome, Mark, and Ryan have all been wonderful.

We love working with HomeSense Heating and Cooling. I have been a customer of theirs for over a…read moredecade. I always feel that they are giving us honest information and appreciate all of the communication touch points from booking to when the technician is arriving and follow-up after the visit. We've been lucky enough to have Darren for most of our visits and he always puts my mind at ease. We also are signed up for their annual membership, where they come twice a year to tune up our air conditioner and furnace when the seasons change. It's reasonably priced at $99 and helps keep us on schedule and everything operating smoothly. If you're on the hunt for a heating and cooling business, I highly recommend them.

I called the company to discuss an issue I had with the technician who came to perform a seasonal…read moretune-up. During the appointment, the technician told me that cleaning the flame sensor would cost extra, even though I believed it was part of the tune-up service. When I questioned it, he then said he would go ahead and clean it at no charge, and the process took only a few minutes. When I called afterward to clarify why this happened, I spoke with the owners. Unfortunately, the conversation was difficult -- I felt talked over, and the responses came across as defensive. I did not feel that my concerns about the service or the upsell attempt were listened to or addressed. Based on my experience, I would recommend that others consider this factor when choosing a service provider.

With the freezing temperatures, we had a water line burst and flood our furnace. I called Chapman…read moreand they scheduled us for both repairs the same day. The furnace tech diagnosed the furnace as needing at least a new control board and couldn't be sure other parts weren't bad. The furnace was full of ice. Based on the price of the potential repairs, it made more sense to replace the furnace. The installers arrived first thing the next morning and we had heat around lunch time. Everyone from Chapman was clean, courteous and did great work. It wasn't cheap for any of this, but we feel that the prices were reasonable, especially since we were 100% done the very next day.

My original review of Chapman was in 2018 and centered around my wonky but still operational…read morefurnace. This time around, I've gotten the chance to try out Chapman to address some electrical issues in the house. Truthfully, I wasn't aware that Chapman handled electrical. I'd begun having some significant electrical issues a couple weeks before Thanksgiving. I called another company that I'd used for a smaller project with good results. They came over and did some minor adjustments, however, they noted there were significant issues and planned to send me an estimate. They did let me know this "fix" was more like a band-aid and the significant work was inevitable. It was less than a day when the "band-aid" stopped working. I waited a bit anticipating their estimate, though also disappointed that they'd done such a weak fix. Finally, things got WAY worse. It was shortly before Thanksgiving and the situation was urgent. I left a message for Chapman anticipating that I was likely out of luck for the holiday weekend. My general sense was that was their plan, too. However, I think the rep (I believe her name was Hannah) heard the panic in my voice and I explained my situation. She arranged for a technician to visit the house the next day. This tech did agree that the issue was serious and warranted a few major repairs. He explained it well and explained my options. To be honest, I'm usually quite cheap. However, when he gave me two options I went with the more expensive option as I really wanted to make sure the fix was done properly. I was tired of band-aids. They used my initial service call as a down payment and the electrician, Rodney as I recall, scheduled it and made sure he would be the electrician for the project (NOTE: In reality, this ended up being a 2-3 person job). The only slight hiccup was that I'd been told they'd arrive at 8am. In reality, I called them at 10am and learned they were having trouble finding one needed part. That was fine, though I should have been called. Around 11:15, and somewhat surprisingly, they arrived and dug in. Seven hours later? They were done. I was particularly touched by a neat gesture - I'm a wheelchair user. In their estimate, the electrician had written that he'd be putting my new panel in at wheelchair height. This wasn't something I asked for particularly, however, it was a pretty cool gesture recognizing my needs. Rodney explained everything and was entirely work focused. He completed the work as promised and the cost was exactly as quoted. He explained a couple other concerns - including one that wouldn't be a Chapman issue, however, he explained how it could impact the electric. I've now had Chapman work on my furnace and my electric. Are they more expensive? Yeah, I'd say so. If you're looking for a budget electrician, Chapman probably isn't that. However, in all three visits the work has been done and done well. They've avoided band-aids and actually fixed issues. Their quotes have been accurate. The employees have been professional. With the exception of today's tardiness, the experiences have all been impeccable. Truthfully, I should have likely called Chapman first. While I may not call them for smaller issues, the truth is for me it's worth a bit more to get the work done right. The work is warrantied and I now have a system that should last for years and is also accessible. That other company? I still don't have their estimate. Chapman wins.

On time great service! We got a furnace and air conditioner. So thankful to have units to keep up…read morewith the hot days and cold days

We have used Precision Comfort for 16 years at our home in Carmel, and we have always been pleased…read more They have strong experience with geothermal systems, and we like that we can request the same technician each time. Their employees are professional and consistent. We sign up for the maintenance program where they come 2x/yr and check the system (heating & air). We can ask questions at that time about humidity, filters, motors, etc. They communicate well and maintain our systems confidently. We appreciate them and like knowing that our system is being checked regularly. They call ahead & arrive promptly. They seem very capable of working on complex systems, and understanding the different kinds. Just call them & ask for the best technician for your system type. Very satisfied with this company.

I'll keep my 5 star review. We decided to get a new air conditioner, got several quotes and Rob…read morewas the only one that diagnosed the entire issue with our air conditioning (needed another return and register in an added on master bedroom) instead of just getting a larger air conditioner that other quotes pushed. Loved the service from start to finish.

I had already installed the indoor and outdoor units for a 12,000 BTU split AC system and just…read moreneeded a pro to finish the job right. I hired Armor Air to trim and connect the two refrigerant lines and the power snake, run a vacuum check, and charge the system with the correct type and amount of refrigerant. Roberto responded quickly to my Yelp project. He offered a flat $65 service call, which would apply toward the quote if I moved forward--which I appreciated. He was able to come out the next day to look things over and then got the job done the day after that. Both appointments had minor time shifts, but he still came through the same day and communicated well throughout. The work was solid, the price was fair, and by the time they left I was up and running with cold air. Can't ask for much more than that.

Phillip saved me thousands of dollars. Other companies wanted to replace my AC and furnace…read more Phillip quickly diagnosed the issue (faulty/loose wiring) and saved me thousands. Phillip is attentive, profession and knowledgeable. He is very diligent to diagnose the problem.

I've had problems with my AC for several years. Phil got it right! trustworthy and reasonable. Also…read morevery prompt service. He also fixed my furnace a few months ago. It needed a part, was on a Saturday. He found it, picked it up on the way home from another call and had me up and running same day. He's also very quick at returning calls, which has been unusual with prior techs.

I have used Snyder's Heating & Air several times over the past few years. They have always been…read morevery responsive and reasonably priced. A couple of times, they have provided me with options to avoid (put off) an expensive repair, which I really appreciated. They have always been prompt, courteous and professional. It's great to have a company that you can actually trust in this category of service provider. I've had enough bad experiences in the past, that make me really appreciate these guys.

Not sure why there is only 1 review. Jose has been great, responsive and just a genuine person. The…read moretask I needed was simple so I can't comment on their performance on difficult tasks. While all the other companies tried to charge me more money knowing the task is simple, I think Jose has been genuine bought his own parts and got it done. I am definitely going to hire him for more tasks and will refer him to my neighbors and friends

From the owner: Family Owned, Certified HVAC professional with over 18 years of experience. Residential &…read morecommercial services in repairs, installs,maintenance and more. We provide high-quality, reliable service. We're always on time for appointments, We do our work quickly and efficiently AND leave your home & business clean and tidy. You can always expect honest estimates without trying to upsell you on unnecessary services. We are customer-oriented and go the extra mile to make sure our customers are satisfied with our services