I have not use company but their driver about hit my vehicle at the roundabout on 106st I have…read morevideo if it. He was in the turn lane then cut me off about hitting my vehicle. I would like the company to reach out to about this he is so unprofessional

I had zoom drain come out to service a few drains and check my sewage line in my old 1919 home…read more They were timely, responsive and extremely professional not only helping me check and clear all my drains but also letting me know of ways to prevent damage to my drains and sewer line moving forward! Their technician Joe was so patient with me while I asked all kinds of questions and took his time not only clearing my drains well but making sure all my questions were answered. I would highly recommend them to anyone needing drain or sewer work done!

wonderful service will call for any problems as in drains she is a excellent and hard workerread more

Tso guys showed to my home Saturday night at 9 pm for a sewage backup. they snaked my toilet for 45…read moreminutes while one guy was constantly burping at the top of his lungs. left a filthy mess on my floors and left saying they'll be back first thing in morning (Sunday) to go through crawl space. they never showed. owner Michelle said they'd be out 12-5. no one showed. I called her at 5:30 and she gave me this long speech on her foot being broken and blah blah. we'll be out 9am Monday. 9am turned into 11:30 which turned into 2. They came, looked around and left saying they couldn't do the job. conoketely wasting 2 full days of my time when we could've used someone else. only drains with a Z should've told me everything. don't use these people. trust me.

Excellent service. Christian and Zach were terrific! They were professional, courteous and…read moreefficient. Described what work was being done and completed the job quickly. Cleaned up afterwards as well. Highly recommend.

Christian and Zack from Grateful Plumber were polite, courteous, professional, and efficient when…read morethey fixed my plumbing problem. I would highly recommend Grateful Plumber for your plumbing issue. I will be recommending them to my friends and family.

My initial encounter w/RRP was Mon, 6 Jul 2026 for a free estimate on my water heater (WH). Jason…read moreLee (Owner) came personally for that consult (pleasant surprise!) along w/a H.S. Intern, Ray. I'd plan'd on repair'n the WH myself & brought parts to do that, but broke my arm in a car a$$ident before I could get DIY done. I began research'n plumbers...RRP stood out in every search. After speak'n w/Jason during our consult, I was really impressed w/his genuine approach to giving me options, including install'n the parts I already had. I chose to replace the WH...my unit was quite old & I'd repaired the same parts a few times before. The price Jason quoted me was right on point w/my research & he didn't upsell but suggested some things that would be of benefit to me. I finally pulled the trigger & had WH installed Tue, 14 July 2026...had to prepare for this big purchase & checkout competitors...‍but ya know how your gut just tell ya someth'ns rite‍ Jalen main installer, Dylan tech (picked up the new WH) & Ray (H.S. Intern) from RRP arrived & WOW they really worked in unison...getting everything out, installed & cleaned up w/in 2hrs. Jalen & Dylan speak so highly of Jason & RRP! Plz let me not forget to mention Kodi who also kept communications go'n for RRP thru text, etc. I've got HOTT Water again & a new plumbing crew that I'll be com'n back to & recommend'n again & again THANK YOU RAPID RESPONSE CREW‍‍ Semper Fidelis

Water heater stopped giving hot water last night and Rapid Response were literally rapid! Jason Lee…read moreand Jalen Coleman showed up promptly, professionally, and were informative. The work overall took a few hours but I am now enjoying hot water! I am so thankful for their expertise during this stressful time!

I gave this company around a grand for a sewer scope and jetting, less than a year later the entire…read moresewer line failed and was $25,000 to replace. Expensive mistake using them. Look elsewhere.

Ok. I am completely floored with the service I received with my main drain. Kels went above and…read morebeyond for me. They were here for about half an hour and fixed the problem with great care. All other companies can get lost. Honest and work done with pride. Will never use anyone else. Thank you

Jason provided outstanding service. He was pleasant, prompt and did a great job…read more He removed the clog in our kitchen with a pressure washing system that cleaned the plumbing for less than Roto-Rooter charged us last time (less than just six months ago) and Jason provides a one-year warranty. He also pointed out a simple fix that would prevent this from happening again (the drain wasn't sloped at all, and in fact, had a little dip in it). He also noted an issue with the plumbing vent that was an easy fix. Would definitely recommend Jason for drain cleaning services!

Five Stars! I'm so happy to find an honest plumber that explains exactly what is wrong and doesn't…read moretry to push unnecessary things on me! He did an excellent job fixing the clogged drain and explaining the reason it occurred. His price was fair and he was prompt. What else could you ask for?

They are certainly at the high end of the cost spectrum, which would be fine if they provided the…read morecustomer service equal to that higher cost, but they use a automated system that will bombard you reminders and calls which is irritating. They are very friendly and the technicians are very professional however. We used them to do electrical wiring for our basement, it was two new breakers to install three light switches and a dozen led light boxes, just under 7k. They were supposed to do plumbing of a bathroom sewage pump, valve for a softener to drain, and shower install with a rough out for a sink, 9k. They miss-scheduled the appointment for plumbing and instead of just saying oops let's fix that they spent their time telling me I scheduled Monday and Tuesday and it's a two day appointment so that's why I am receiving multiple reminders for my appointment on Monday and Tuesday to start, despite my repeating it is Tuesday and Wednesday because I would not be home on Monday as I told the tech who did the estimate. The electrical part they would not take payment for until they finished the job despite my request to pay as they go. Since it requires the plumbing team to finish first they said they would come back when their plumbers finished, still daily texts and calls to schedule the final electrical which according to their tech couldn't be done until the plumbing THEY were scheduled to do. Their AI based system is terrible. Their work is quality and their human customer service team is frustrating but friendly. We canceled the plumbing and now will cancel the finish work for electric as well. Too expensive to justify these annoyances in my opinion. We were convinced to buy their service plan for our ac and electric, not sure what that really gives us but we won't be using it now anyway. I'd caution anyone from using them without a few estimates first.

We've invested $20,000+ worth of repairs with Peterman over the course of four years, along with…read morethe $17/month membership. We live in an old house, so it sadly came with the territory and we had to hire their services for repairs that were beyond our skill level. Our trust with them came to a screeching halt when the time came that I needed to speak with management. We've had an almost 3-year HVAC issue, where five different technicians kept doing leak searches (and charged us for all of them) with no offers for long-term solutions. After my initial call to hopefully address this, it took about a week for them to send me a text offering the minimum possible resolution without even speaking to me. Conveniently, the call-back number they sent didn't work, either. It just goes to show that their management doesn't have the professionalism or courage to have actual conversations with loyal customers. They all hide behind the veil of their customer experience team who unfortunately don't make the decisions. I've never been so relieved to move on from a company whose leadership doesn't value their members.

We had Summers come out for our regular maintenance. The person who came out told us that there was…read morea crack in our heat exchanger. Quotes were for $20-$30,000 for the new system! :0 He showed us a pic that now we know was not from our furnace. We were told we needed a whole new system and were given 3 quotes. I called another company and they came out. Result: nothing was wrong. We dropped our service with Summers.

The previous owners had "maintenance" contract setup so we decided to continue it the last 5 years…read more Each time the techs come I am uncomfortable with the pressure they put on and the general sketchy feel I get from the techs (never the same one twice - they seem to have high turnover). These guys have CONSISTENTLY recommended extra charges, repairs, replacement for our units that were unnecessary. Once we were able to research and repair our a/c unit ourselves for less than $100 they they quoted over $500. Most recently, the tech gave a $2500 quote to repair our furnace unit but immediately said it wasn't worth it and set up for us to get quotes for them to replace it (those quotes were from $10-22k). After getting a second opinion (different company), it was repaired DURING the service call for $125! This tech said the unit was in great condition and simply needed the snow cleared from the intake pipe. The second tech assured us that we should get another 5-10 years from our furnace after Summer's has tried to get us to replace it consistently the last 2 years. This was the last straw and I cancelled the contract with Summer's