Pristine Plumbing

(45 reviews)

Had a serious drain clog and it was fixed promptly and professionally. Tech was friendly and…read moreprofessional. Winters isn't the least expensive plumbers around, but they do excellent work and respond quickly.

A job that should have taken two days took four. A larger job in an older home that required…read moretearout and some redesign. Office put additional pressure on workers to finish the job. Had to fight to get them to return for a full day on the third day. Probably needed 2 HQ people from start to finish. Effort: good when on site, full day effort Tearout: good, did cut an electrical line. Fixed Engineering and design: just fair Quality of material: excellent,no leaks Price: competitive

L D Smith Plumbing

(28 reviews)

Water heater went out and LD smith sent out someone within a couple hours of my call. They put a…read morewater heater on hold for me in case the issue wasn't a quick fix so they were able to replace it same day. Mason was knowledgeable, approachable and efficient! I even had him quote me for some future projects and pricing seemed very reasonable. Found my new go to plumbing team.

Do not use this company if you do make sure you request the best technician they have I'm not sure…read morewhat the technicians fault I believe it was American Home Shield fault for disallowing what really needed to happen I had a tub that would not stop leaking out the spout and they would only approve the slight Band-Aids to get it done they said we'd have to open up the back of your wall and I said that's fine they wouldn't do it they denied the claim. LD Smith Plumbing ended up pushing down a stopper in my tub drain and it rotted out in underneath my Foundation I wonder whether they hire capable people are not

Steve Morin Plumbing Service

(75 reviews)

Excellent work by Steve Morin Plumbing…read more They were competitive on price, very responsive to my Inquiry and offered additional advice such as using a water heater pan and flushing my water heater. Highly recommended.

Steve called me almost immediately after I submitted my project. He had an opening in the afternoon…read moredue to a reschedule and sent his son Jesse out to take a look. He quickly diagnosed my toilet leak and fixed it. They also looked at my water heater and made some recommendations. Would absolutely use them again.

Grateful Plumber

(99 reviews)

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

My father is in ICU, we had a plumbing issue and I called this company. They said they would send…read moresomeone out the next day. Meanwhile late in the day someone from my Dad's church volunteered to come and look at the issue. The issue is fixed. I called the grateful plumber as soon as I had a chance , because of everything that is going on. The voice mail said that cancellations done in less than 24 hours would still require the service fee. I left a message and cancelled the appointment then I get a text that their service guy is on his way. I called back and talked with the owner I'm assuming and he said he is charging us a service fee anyway. That it was too late to call off his guys and that they had been holding this spot for me. Terrible customer service and interaction.

Chapman Heating, Air Conditioning & Plumbing

3.7

(55 reviews)

My original review of Chapman was in 2018 and centered around my wonky but still operational…read morefurnace. This time around, I've gotten the chance to try out Chapman to address some electrical issues in the house. Truthfully, I wasn't aware that Chapman handled electrical. I'd begun having some significant electrical issues a couple weeks before Thanksgiving. I called another company that I'd used for a smaller project with good results. They came over and did some minor adjustments, however, they noted there were significant issues and planned to send me an estimate. They did let me know this "fix" was more like a band-aid and the significant work was inevitable. It was less than a day when the "band-aid" stopped working. I waited a bit anticipating their estimate, though also disappointed that they'd done such a weak fix. Finally, things got WAY worse. It was shortly before Thanksgiving and the situation was urgent. I left a message for Chapman anticipating that I was likely out of luck for the holiday weekend. My general sense was that was their plan, too. However, I think the rep (I believe her name was Hannah) heard the panic in my voice and I explained my situation. She arranged for a technician to visit the house the next day. This tech did agree that the issue was serious and warranted a few major repairs. He explained it well and explained my options. To be honest, I'm usually quite cheap. However, when he gave me two options I went with the more expensive option as I really wanted to make sure the fix was done properly. I was tired of band-aids. They used my initial service call as a down payment and the electrician, Rodney as I recall, scheduled it and made sure he would be the electrician for the project (NOTE: In reality, this ended up being a 2-3 person job). The only slight hiccup was that I'd been told they'd arrive at 8am. In reality, I called them at 10am and learned they were having trouble finding one needed part. That was fine, though I should have been called. Around 11:15, and somewhat surprisingly, they arrived and dug in. Seven hours later? They were done. I was particularly touched by a neat gesture - I'm a wheelchair user. In their estimate, the electrician had written that he'd be putting my new panel in at wheelchair height. This wasn't something I asked for particularly, however, it was a pretty cool gesture recognizing my needs. Rodney explained everything and was entirely work focused. He completed the work as promised and the cost was exactly as quoted. He explained a couple other concerns - including one that wouldn't be a Chapman issue, however, he explained how it could impact the electric. I've now had Chapman work on my furnace and my electric. Are they more expensive? Yeah, I'd say so. If you're looking for a budget electrician, Chapman probably isn't that. However, in all three visits the work has been done and done well. They've avoided band-aids and actually fixed issues. Their quotes have been accurate. The employees have been professional. With the exception of today's tardiness, the experiences have all been impeccable. Truthfully, I should have likely called Chapman first. While I may not call them for smaller issues, the truth is for me it's worth a bit more to get the work done right. The work is warrantied and I now have a system that should last for years and is also accessible. That other company? I still don't have their estimate. Chapman wins.

With the freezing temperatures, we had a water line burst and flood our furnace. I called Chapman…read moreand they scheduled us for both repairs the same day. The furnace tech diagnosed the furnace as needing at least a new control board and couldn't be sure other parts weren't bad. The furnace was full of ice. Based on the price of the potential repairs, it made more sense to replace the furnace. The installers arrived first thing the next morning and we had heat around lunch time. Everyone from Chapman was clean, courteous and did great work. It wasn't cheap for any of this, but we feel that the prices were reasonable, especially since we were 100% done the very next day.

Ciriello Plumbing

4.3

(13 reviews)

This is my second 5 Star Ciriello review - the other one is on Google. I have an ongoing issue with…read moremy 50+ year old kitchen drain getting clogged. I called in yesterday and Adarian came out today and got it cleared much more quickly than it usually goes. He thoroughly cleaned the floor and under the sink where he'd been working before he left. Another quality Ciriello job!

Ciriello's had a subcontractor replace the pipe going from the house out to the city sewer. During…read morethis process, they removed perimeter drain access without notifying us and left an eight foot hole unfilled for more than a week. This caused 6+ inches of water to submerge the basement and thousands of dollars in damages, on top of an extraneous insurance claim that will likely result in our policy being cancelled. Also, part of the above project was to replace the sidewalk leading from the driveway to the front porch. It was only until they charged a late due invoice (of double the amount of the quoted work, I might add) and were threatened with warranted legal recourse did they finally complete the job, months after the pipe itself was replaced.

At Home Plumbing

4.8

(4 reviews)

Always returns calls. Great service with fair pricing. Charles is prompt. He always communicates…read morewell and does what is needed. Has solved major issues others couldn't.

I agree with the other reviewer. Very reasonable rates and great service. Besides getting to us…read morequickly, the thing that really impressed me was that Charles took time to explain what was going on. I had some understanding of the situation and I know NOTHING about plumbing. He didn't try to add on extra services or un-necessary repairs. He was on time, very polite and solved our problems. It's obvious how knowledgeable and experienced he is. We thought this malfunction involving the septic system and our bathrooms was going to become a very expensive monster. It was manageable and we were all able to sleep easy that night. He is going to come back next week to check up on things and advised us to call if we have further issues. This plumber has my family's highest recommendation. If you need plumbing help do not hesitate to contact him.

Hamm & Sons

4.6

(14 reviews)

They replaced a broken outdoor water faucet. Technician was…read morepleasant. The work looks to be very solid. Price was $228.00 - extremely reasonable. (Hope Plumbing had quoted me $720.00 ! )

We used this company to replace our water heater. I was happy that we could explain exactly what we…read moreneeded and they were able to quote over the phone and email it to us. This saved a lot of time, and we were able to get scheduled quickly. Our tech did a great job to make sure the new water heater was venting out of our house correctly. Great service and value for the Indy area. I'd definitely recommend them!

Cornwell Plumbing

3.2

(5 reviews)

This company took advantage of an elderly lady who doesn't understand anything about what they were…read moreselling. They charged her over $500 for a garage disposal replacement and disposal fee ( which was probably just tossing it in their dumpster )! And then tried to up sale other items at ridiculous pricing! Completely understandable business practices!

Cornwell was prompt on returning my call to set up an appt to replace a leaky water heater. After…read moremy initial sticker shock to how prices have increased my quote became understandable when my technician Chris started working. He was courteous, knowledgeable and patient when responding to my multiple questions. He cleaned up after he completed his job. Which got him a gold star in this mom's book.

Grateful Plumber

(99 reviews)

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

My father is in ICU, we had a plumbing issue and I called this company. They said they would send…read moresomeone out the next day. Meanwhile late in the day someone from my Dad's church volunteered to come and look at the issue. The issue is fixed. I called the grateful plumber as soon as I had a chance , because of everything that is going on. The voice mail said that cancellations done in less than 24 hours would still require the service fee. I left a message and cancelled the appointment then I get a text that their service guy is on his way. I called back and talked with the owner I'm assuming and he said he is charging us a service fee anyway. That it was too late to call off his guys and that they had been holding this spot for me. Terrible customer service and interaction.

Wynnedale Air Duct Cleaning

5.0

(1 review)

Friendly and very experienced. Found the vent to be very full and was able to clear it. They were…read morealso able come within a day after I called. Would recommend Ace Home Services for dryer duct cleaning.

From the owner: When it comes to air duct cleaning in Indianapolis, Wynnedale Air Duct Cleaning doesn't just clear…read morethe air—they revolutionize it. Since 2008, this locally-owned powerhouse has been the breathing room between stuffy homes and crystal-clear indoor air quality. Under manager Devin Greer's expert guidance, they've mastered the art of making invisible problems disappear, one vent at a time. What sets Wynnedale apart isn't just their state-of-the-art equipment or meticulous attention to detail—it's their genuine commitment to Indianapolis families. They understand that clean air ducts mean more than just efficiency; they mean healthier homes, lower energy bills, and peace of mind. Their technicians don't just show up; they show out, delivering results that speak louder than any marketing campaign ever could. From Broad Ripple to Fountain Square, Wynnedale has earned its reputation the old-fashioned way: by consistently exceeding expectations. They've turned air duct cleaning from a mundane maintenance task into an investment in your family's comfort and health, proving that sometimes the best solutions come from right here in the heartland.

Carter's My Plumber

3.6

(58 reviews)

Joshua did a great job with the hot water heater flush. He explained about the anode rod and how…read moreyou can detect when it needs to be replaced by the "smell" of the water. He also tested the water softener by measuring the "grains" of hardness in the water. Quick & efficient. I've been using Carter's My Plumber in Greenwood since Jan 2023. They have been good for me.

Harry was very knowledgeable and helpful. Would recommend for anyone having trouble with drainingread more

Pro Vent Indy

5.0

(1 review)

Jim did a great job helping us with our dryer vent. We had not had it cleaned in years and didn't…read morerealize the vent came loose and was disposing in our attic. Jim fixed it all in no time. I highly recommend Jim and Pro Vent Indy!

From the owner: Pro Vent Indy is a locally owned company, providing dryer vent cleaning and maintenance services…read moreacross Indianapolis. We help homeowners prevent dryer fires through routine vent cleaning — always with a focus on safety, efficiency, and honest work at a fair price.

Silvers Concrete and Paving

(15 reviews)

Silver's Concrete made our project straightforward from start to finish. We compared three vendors…read morefor a small job, and while Silver's pricing was similar, the real difference was how carefully they listened to what we wanted. They offered practical options to help us balance project size with cost, and the lead time they provided was accurate within a few days. Our project involved replacing a front walk that had previously been lifted using an injection method from another company. That repair failed because of issues with the base. Silver's removed the fallen walk and broken bricks, rebuilt the base properly, and tied the new step and walk into the porch. The seam is clean, flat, and solid. They also replaced several shattered sidewalk panels and tied them into the existing panels with rebar. Both the immediate cleanup and the follow‑up cleanup after removing the barrier were thorough. Based on this experience, I would absolutely hire Silver's Concrete again.

They did a great job on our back patio. We recommend them to anyone looking for concrete!read more

Fix It Right

(28 reviews)

Easy to schedule an appointment, handyman came out to install an attic ladder I bought from big box…read morestore and got it done with good quality. Would hire again.

I called this company and while leaving a message, they were already calling me back. My pocket…read moredoor in the master bath broke off the hinge in the wall. They scheduled me for the next day after work. Service was incredible, and friendly. My door gave him the blues, but he kept working at it to make sure it was even with the wall. He cleaned up after himself and made sure I was satisfied with the door prior to leaving. It's been about a week now and the door works great. Plan on using this company for other services. Pricing was excellent. It fell between their estimated cost but usually businesses end up at the higher end or over. Theirs fell closer to the lower end. This business is amazing.

Goodyear Auto Service

(63 reviews)

I noticed one of my tires was losing pressure, so I scheduled an online appointment for 9 a.m. the…read morenext morning after the shop had already closed. Around 8 a.m., I received an email from the manager, Fermin, letting me know I could either drop my car off and pick it up later that day or reschedule--great communication that I really appreciated. When I arrived, CJ checked me in. She was very kind and informative, providing an estimate for the repair and explaining that she'd contact me if the tire couldn't be fixed. About two hours later, CJ called to let me know there was a screw lodged in the tire and it wasn't repairable. She gave me a very reasonable quote for a replacement, and by around 3 p.m., my car was ready for pickup. Fermin helped me check out quickly and efficiently. Both Fermin and CJ were empathetic, friendly, and had a great sense of humor. The service was done in a timely manner, and their communication throughout the process was excellent. The waiting area seemed also clean and comfortable. Highly recommend!

What a great experience and huge help. great staff, helpful in my time of need. not enough words to…read moreexpress my gratitud!!

Knox Septic & Sewer Service

(13 reviews)

Fast and informative. Explained my issues, definitely will use them next time with septic issues.read more

Darrell and crew were very responsive and incredibly knowledgeable. They came out and were able to…read morediagnose why my grinder pump alarm was going off and pump not working. Within minutes they had it up and running. Would recommend them to anyone.

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3 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Robert M.

2

0

6 years ago

Ron from Pristine came out and gave us a estimate fot sewer replacement at my sons home on College Ave.He explained all necessary work that was needed and the time frame and process it would be done.His estimate was way lower than our 2 other bids.We signed with them and they started on the day he said he would be out,no excuses why they couldnt start as promised.Two crews came out ,inside plumbers and outside dig crew.Both were professional,knowledgeable and more than happy to explain my many questions.Their work was high quality,finished on time and for price quoted.I would not hesitate to use them for any future plumbing needs.Thank you Ron nad Crew, read more

Rob P.

0

1

0

6 years ago

Plumbing issues are no fun. Luckily for me I got a great plumber, Richard C. who was a God send on more than one occasion. He promptly came to my rescue when my water heater quit working and flooded my garage. He had it replaced in no time. He also fixed a huge sewer line issue that I had. He was there right away to fix the problem. He did great work, was professional and very knowledgeable. He answered all my question and did so in a way that I understood. I would highly recommend Richard C! read more

Gabriela V.

0

6

3

3 years ago

They quickly fixed our clogged drain in our business. Quintin was our plumber, very good at his job, professional, attentive and helpful. We're very pleased with the service provided. read more

Pristine Plumbing - plumbing - Updated August 2026

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(314 reviews)

Hope Plumbing is a fantastic, reliable, and honest company…read more Several years ago, we had a sewer lateral installed by a company that was later absorbed by Hope Plumbing. Recently, when we sold our home, an inspection uncovered issues with the lateral--even though it was only about two years old. Hope Plumbing did not hesitate to stand behind the work. They promptly sent a representative to conduct an inspection and provide a written report. Once the issue was confirmed, they took care of the necessary repairs and made the process easy and professional. What impressed me most was that they went above and beyond by offering the new homeowner an extension of the warranty, even though they were not obligated to do so. That level of customer service and integrity is hard to find these days. If you're considering plumbing work and want a company that stands behind its work and truly values its customers, I highly recommend Hope Plumbing.

While I didn't have any work performed yet, Hope Plumbing was prompt, courteous and knowledgeable!…read more I called one evening frantic as water was coming from my ceiling. Hope sent someone out within an hour or so to assess the situation. I did not feel pressured to have work performed. I had more immediate needs and the plumbing was not the priority at the time. The plumber was very respectful of my decision and I do plan to reach back out once I'm ready to proceed with optional plumbing upgrades. They followed up by text a couple of times after but again not hounding me or pushy! I will definitely consider them in the future and would recommend you give them a call for your plumbing needs!

Grateful Plumber

(99 reviews)

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

My father is in ICU, we had a plumbing issue and I called this company. They said they would send…read moresomeone out the next day. Meanwhile late in the day someone from my Dad's church volunteered to come and look at the issue. The issue is fixed. I called the grateful plumber as soon as I had a chance , because of everything that is going on. The voice mail said that cancellations done in less than 24 hours would still require the service fee. I left a message and cancelled the appointment then I get a text that their service guy is on his way. I called back and talked with the owner I'm assuming and he said he is charging us a service fee anyway. That it was too late to call off his guys and that they had been holding this spot for me. Terrible customer service and interaction.

Justin Dorsey Plumbing

4.3

(48 reviews)

We needed work to repair a leak in our meter pit. I called on Sunday to make an appointment on…read moreMonday. promptly answered appointment made 9-11 next day. Jeff arrived and explained what was needed. Very professional, polite, good guy. we have found our go to plumbers.

Troy came as soon as we called to check out pressure tank that was making noise. But noise was…read morecoming from our water softener Troy made appointment quickly to install a new one. (he had crawled under our house to check for other leaks) He came on appointed time and quickly installed then he replace our water purifier. All in one day, which I appreciate.We have counted on Justin Dorsey for years, they are reliable and within reason. Sorry I don't remember the office girl's name but she is very pleasant and has a great voice for speaking to customer, respectfully.

Home Heroes Plumbing Heating & Air

(14 reviews)

We have been using Home Heroes for over a year and have experienced all of their services. We have…read morebeen extremely happy with all aspects of each service. In addition to the quality of workmanship and professionalism I also want to add a very positive attitude. From the ladies answering the phone to the people who show up at our house, everyone wants you to be satisfied. That's a rare experience in today's market. Saturday my wife fell in the bathroom and broke the toilet. I sent a text to Home Heroes Saturday afternoon and got a call Sunday afternoon with concerns about her and promises to address repairs quickly. They called Monday morning, showed up that afternoon and installed a new toilet by 3:30.

We had our AC unit inspected to make sure everything is working well. My husband and I were very…read morepleased with the service we received. We signed up for the service plan, which is a very reasonable price. I would happily recommend them.

Godby Heating Plumbing Electrical

3.4

(33 reviews)

Their expertise and follow up is amazing to help me maintain my equipment. All the guys are hard…read moreworking and very knowledgeable.

Rude technician. He said he could not find the main gas line and was ready to walkout. I said…read moreyou're not leaving until we resolve this problem. That's when attitude became worse. He had me looking all over the house for the main gas line. You would think that a professional would have no problem identifying where the main gas line is located.Finally, he called the Gas Company to report I was not getting gas. The people from Center Point arrived 10 minutes later removed and replaced 1 CSA ball value. Problem solved. No charge. He said I got played by Godby and feel the same way. Paid $185 dollars for nothing. We used Godby for many things in the past but no more thanks to Bill's behavior.

R & S Sewer Cleaning

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I gave this company around a grand for a sewer scope and jetting, less than a year later the entire…read moresewer line failed and was $25,000 to replace. Expensive mistake using them. Look elsewhere.

Ok. I am completely floored with the service I received with my main drain. Kels went above and…read morebeyond for me. They were here for about half an hour and fixed the problem with great care. All other companies can get lost. Honest and work done with pride. Will never use anyone else. Thank you

Winters Plumbing

(45 reviews)

Had a serious drain clog and it was fixed promptly and professionally. Tech was friendly and…read moreprofessional. Winters isn't the least expensive plumbers around, but they do excellent work and respond quickly.

A job that should have taken two days took four. A larger job in an older home that required…read moretearout and some redesign. Office put additional pressure on workers to finish the job. Had to fight to get them to return for a full day on the third day. Probably needed 2 HQ people from start to finish. Effort: good when on site, full day effort Tearout: good, did cut an electrical line. Fixed Engineering and design: just fair Quality of material: excellent,no leaks Price: competitive

Steve Morin Plumbing Service

(75 reviews)

Excellent work by Steve Morin Plumbing…read more They were competitive on price, very responsive to my Inquiry and offered additional advice such as using a water heater pan and flushing my water heater. Highly recommended.

Steve called me almost immediately after I submitted my project. He had an opening in the afternoon…read moredue to a reschedule and sent his son Jesse out to take a look. He quickly diagnosed my toilet leak and fixed it. They also looked at my water heater and made some recommendations. Would absolutely use them again.

Chapman Heating, Air Conditioning & Plumbing

3.7

(55 reviews)

My original review of Chapman was in 2018 and centered around my wonky but still operational…read morefurnace. This time around, I've gotten the chance to try out Chapman to address some electrical issues in the house. Truthfully, I wasn't aware that Chapman handled electrical. I'd begun having some significant electrical issues a couple weeks before Thanksgiving. I called another company that I'd used for a smaller project with good results. They came over and did some minor adjustments, however, they noted there were significant issues and planned to send me an estimate. They did let me know this "fix" was more like a band-aid and the significant work was inevitable. It was less than a day when the "band-aid" stopped working. I waited a bit anticipating their estimate, though also disappointed that they'd done such a weak fix. Finally, things got WAY worse. It was shortly before Thanksgiving and the situation was urgent. I left a message for Chapman anticipating that I was likely out of luck for the holiday weekend. My general sense was that was their plan, too. However, I think the rep (I believe her name was Hannah) heard the panic in my voice and I explained my situation. She arranged for a technician to visit the house the next day. This tech did agree that the issue was serious and warranted a few major repairs. He explained it well and explained my options. To be honest, I'm usually quite cheap. However, when he gave me two options I went with the more expensive option as I really wanted to make sure the fix was done properly. I was tired of band-aids. They used my initial service call as a down payment and the electrician, Rodney as I recall, scheduled it and made sure he would be the electrician for the project (NOTE: In reality, this ended up being a 2-3 person job). The only slight hiccup was that I'd been told they'd arrive at 8am. In reality, I called them at 10am and learned they were having trouble finding one needed part. That was fine, though I should have been called. Around 11:15, and somewhat surprisingly, they arrived and dug in. Seven hours later? They were done. I was particularly touched by a neat gesture - I'm a wheelchair user. In their estimate, the electrician had written that he'd be putting my new panel in at wheelchair height. This wasn't something I asked for particularly, however, it was a pretty cool gesture recognizing my needs. Rodney explained everything and was entirely work focused. He completed the work as promised and the cost was exactly as quoted. He explained a couple other concerns - including one that wouldn't be a Chapman issue, however, he explained how it could impact the electric. I've now had Chapman work on my furnace and my electric. Are they more expensive? Yeah, I'd say so. If you're looking for a budget electrician, Chapman probably isn't that. However, in all three visits the work has been done and done well. They've avoided band-aids and actually fixed issues. Their quotes have been accurate. The employees have been professional. With the exception of today's tardiness, the experiences have all been impeccable. Truthfully, I should have likely called Chapman first. While I may not call them for smaller issues, the truth is for me it's worth a bit more to get the work done right. The work is warrantied and I now have a system that should last for years and is also accessible. That other company? I still don't have their estimate. Chapman wins.

With the freezing temperatures, we had a water line burst and flood our furnace. I called Chapman…read moreand they scheduled us for both repairs the same day. The furnace tech diagnosed the furnace as needing at least a new control board and couldn't be sure other parts weren't bad. The furnace was full of ice. Based on the price of the potential repairs, it made more sense to replace the furnace. The installers arrived first thing the next morning and we had heat around lunch time. Everyone from Chapman was clean, courteous and did great work. It wasn't cheap for any of this, but we feel that the prices were reasonable, especially since we were 100% done the very next day.

Cooper's Water