Absolutely the most unprofessional business I've ever dealt with lady who answers the phone is rude…read moreand obnoxious and over bearing and when you call her hand on it her husband gets on the phone like some super hero to take up for her instead of being professional and correcting the problem I would suggest this place to anyone worst business I've ever seen most unprofessional run business I've ever dealt with I owed a few hundred dollars my business has been closed for 2 months they acted like it was 200,000 and I've always answered there calls and never avoided them I was just really busy and forgot to go to bank even explained it to her and still was a total narcissist

We just booked a restroom trailer for our outdoor wedding with Bakers Septic, and it could not have…read morebeen a better experience! Jessica and her team are absolutely fantastic to work with and will do anything to ensure everything goes smoothly. The restroom trailers were super clean, tastefully decorated, and fully stocked with supplies. Thank you for playing a part in our special day! I highly recommend working with Bakers Septic!

We used Happy Valley to drop eight tri-axel loads of stone. Kelly was a true pro and poured the…read moregravel so well we did not have to touch it. Happy tenants and happy owners. Would strongly recommend for your next gravel purchase. Good communication and updates throughout the process. More of a Business partner versus your average vendor.

Phil delivered and spread a tri axle load of #8s. Looked great and had I not been intentionally…read moremoving some around wouldn't have had to touch it when he was done.

We needed work to repair a leak in our meter pit. I called on Sunday to make an appointment on…read moreMonday. promptly answered appointment made 9-11 next day. Jeff arrived and explained what was needed. Very professional, polite, good guy. we have found our go to plumbers.

This is an awesome company! Like most homeowners, I've dealt with good contractors and bad ones…read more This company is one of the very best! Communication was awesome, no surprises, great quality of work, and just an overall nice experience! We chose to redo our first floor bathroom tub/shower with a walk-in shower and enjoyed selecting our tile, glass doors, fixtures to our taste. We have an identical bathroom upstairs but upgrading to a newer tub/shower - we will 100% be using Justin Dorsey Plumbing for that project as well! Michael Rodgers was our project manager, and we plan to request him specifically.

We were very satisfied with the work and expertise of this company! You won't be disappointed. The…read moretechnician was prompt and very courteous. We will most definitely call again with our plumbing needs!

From the owner: Plumbing, Emergency Serviceread more

we have a portable toilet on our property and the service is terrible,during the summer months when…read moreit's hot it gets nasty because they clean it only about once every six or seven weeks. I would NOT recommend.

Ever since new ownership I can't get any service or return calls. Quality of port o pots cleaning…read moreare not up to par. This new owner needs to be trained properly as well on customer service.

Troy had done work for me 2 different times. Always a professional and a great guy to do business…read morewith. l

Troy installed a water softener in my home I'm 20/4. He did an excellent job. Very Professional…read moreas well as his helper. I had one issue with it and he came back the next day and fixed the problem. AND I was not charged a high price for the job he did!

Came out on a very cold Saturday and were there within 30 minutes of my call. The employee they…read moresent was very friendly and professional. He helped me dig down to my septic tank lid in frozen ground. I would highly recommend AA quick pump!

I scheduled a septic pump and was told they would call when they were 30 min out. On the day of…read moreexpected service, I received no call and no one showed up. I called the company and left a message at the end of the day. I received a call shortly after from a driver that stated he was on the way. He then later called back to say he had an equipment issue and would have to reschedule. No a great experience so far. I will edit my review based on follow on experience if my septic service is ever completed.

I highly warn those considering the services of this business to save themselves a nightmare and…read morenot use their services. In October of last year (2025) I asked for an estimate to fix a leak in the kitchen. I had no idea where the leak was coming from. Some rep named Bobby came over and went through an elaborate explanation of the "high-tech" methods they used to find a leak. So he had me sign a form that he stated was a simple explanation of what their services offered and that I would use their services if my insurance company agreed with the estimate. He then brought in a small device that he said was state-of-the-art in detecting leaks. He put on a pair of headphones and used a suction cup-type device to listen for a leak. Shortly, he stated he found the problem. It was a leak under the slab and he offered me to listen. I told him whatever, it sounded like a leak, but I'm no expert! He then gave me a vague invoice for $3000! I told him this was going to be submitted to an insurance company that required services to be thoroughly explained. He came back with another invoice that wasn't really that much better in explaining why the services were that much. I told him I would contact them when I got in touch with the insurance adjuster. He then stood up over me and stated he couldn't leave my home without collecting $550 for the services rendered in finding the leak. I told him he never mentioned those fees to me and he continued to state he couldn't leave until he got the money. Now imagine, someone in your living room threatening not to leave unless they get some money! It was really getting ready to get nasty until we got a supervisor on the phone who apparently advised him to leave and told me to contact them when I was ready to get the work done. Later I found out the leak was actually coming from a downstairs toilet with a leaking tank that was oozing under the flooring. So then I contacted Pristine the next day to cancel the contract per Indiana law. The company has been harassing me ever since still trying to say I owe them $550 for a service that was a fraudulent attempt to extort money for a service that wasn't even correct! This was the worst nightmare that I have ever encountered with a company. I shared it so you won't have to endure what I did. I believe that high-pressure tactics like this should be against the law!

I've previously worked at a plumbing company and understand the intricacies of a lot of the sales…read moremodels etc... but with that being said I was able to notice that my tech really went over and beyond to help me with my issue (stupid toilet crap, pun intended) cost was great and can even comment on the education that was given and follow up as well!! I'm a fan and will recommend this company to anyone in a crappy situation (did you see what I did there?) 5 stars!!