Water heater went out and LD smith sent out someone within a couple hours of my call. They put a…read morewater heater on hold for me in case the issue wasn't a quick fix so they were able to replace it same day. Mason was knowledgeable, approachable and efficient! I even had him quote me for some future projects and pricing seemed very reasonable. Found my new go to plumbing team.

**** They cant dund me in their system but theyve been here multiple time. Hum***…read moreDo not use this company if you do make sure you request the best technician they have I'm not sure what the technicians fault I believe it was American Home Shield fault for disallowing what really needed to happen I had a tub that would not stop leaking out the spout and they would only approve the slight Band-Aids to get it done they said we'd have to open up the back of your wall and I said that's fine they wouldn't do it they denied the claim. LD Smith Plumbing ended up pushing down a stopper in my tub drain and it rotted out in underneath my Foundation I wonder whether they hire capable people are not

David is the technician that arrived to perform annual assessment and maintenance on our air…read moreconditioning. We were notified of his pending arrival by the Howald office and he arrived within the expected window. David is always prompt, personable, and knowledgeable (he has provided similar service to us before). I had a number of questions about air filter options for our HVAC and he answered them knowledgeably. Since everything was running as expected, no additional service or maintenace was needed. We have been doing business with Howald for our HVAC and plumbing needs for over 10 years, and their customer service and technical execution has always been top notch with great people. Highly recommended!

They replaced both my furnace and air conditioner. The instillation was executed in a very…read moreprofessional manner, at a competitive cost. They sent another tech about a week later to check that everything was working properly. The techs answered all my questions and explained how to get the most out of my system. Could not have been happier with the whole transaction. I highly recommend Howard Heating for all your heating and AC needs.

Harry was amazing, and did a fantastic job fixing my plumbing issues! He was also really helpful to…read morebreak down what was happening in an easy to understand way, and explained his thinking and theories on how to resolve. And when it came time to talk cost, he helped to reduce my price even though a lot of work needed to be done. Overall, I felt very well taken care of, thank you Harry, and Carter's!!!

Joshua did a great job with the hot water heater flush. He explained about the anode rod and how…read moreyou can detect when it needs to be replaced by the "smell" of the water. He also tested the water softener by measuring the "grains" of hardness in the water. Quick & efficient. I've been using Carter's My Plumber in Greenwood since Jan 2023. They have been good for me.

Pristine Plumbing came to our rescue when Roto Rooter miserably failed us…read more They had a big job of removing a 75 gallon hot water heater and replacing it with a new tankless unit. The tech was knowable, efficient, and courteous. We purchased a unit ourselves and he was got everything set up and installed properly. Because he was unfamiliar with the product we bought he called into the office and the sales manner and the owner came out immediately to ensure everything was perfect and to get our hot water heater flowing. They took the time to go over everything and explain how the system worked, what to expect, how to change settings, etc. All of that and they were extremely reasonably priced! A+ and I would highly recommend this company.

I highly warn those considering the services of this business to save themselves a nightmare and…read morenot use their services. In October of last year (2025) I asked for an estimate to fix a leak in the kitchen. I had no idea where the leak was coming from. Some rep named Bobby came over and went through an elaborate explanation of the "high-tech" methods they used to find a leak. So he had me sign a form that he stated was a simple explanation of what their services offered and that I would use their services if my insurance company agreed with the estimate. He then brought in a small device that he said was state-of-the-art in detecting leaks. He put on a pair of headphones and used a suction cup-type device to listen for a leak. Shortly, he stated he found the problem. It was a leak under the slab and he offered me to listen. I told him whatever, it sounded like a leak, but I'm no expert! He then gave me a vague invoice for $3000! I told him this was going to be submitted to an insurance company that required services to be thoroughly explained. He came back with another invoice that wasn't really that much better in explaining why the services were that much. I told him I would contact them when I got in touch with the insurance adjuster. He then stood up over me and stated he couldn't leave my home without collecting $550 for the services rendered in finding the leak. I told him he never mentioned those fees to me and he continued to state he couldn't leave until he got the money. Now imagine, someone in your living room threatening not to leave unless they get some money! It was really getting ready to get nasty until we got a supervisor on the phone who apparently advised him to leave and told me to contact them when I was ready to get the work done. Later I found out the leak was actually coming from a downstairs toilet with a leaking tank that was oozing under the flooring. So then I contacted Pristine the next day to cancel the contract per Indiana law. The company has been harassing me ever since still trying to say I owe them $550 for a service that was a fraudulent attempt to extort money for a service that wasn't even correct! This was the worst nightmare that I have ever encountered with a company. I shared it so you won't have to endure what I did. I believe that high-pressure tactics like this should be against the law!

Do not hesitate to call Patton Plumbing. Our water heater went out on a Friday morning, called…read morePatton around 10am and they were able to get someone out to our house by 12pm to put in a new heater. I thought for sure last minute $$ would be up there but the price I thought was very reasonable; especially with the cost of everything now a days. I can't say this enough ....The service was incredible and the staff is on par! Keep up the great work Patton...I'll be sending everyone your way!

Amazing service and communication from beginning to end! I could not be happier! I had another…read morecompany out that really screwed things up much worse than they were. Patton Plumbing came in, redid everything, and for much cheaper than the previous company. I live out of state so it's extremely comforting to know that I now have a reliable, high quality plumber for any and all of my future needs! I HIGHLY RECOMMEND PATTON PLUMBING! Thank you so much!!!!

All Plumbing is expensive but when it comes to gray Plumbing they always have the best technicians…read morethe person who answers the phone is extremely professional they're clear with any expectation you're going to need I absolutely use gray Plumbing I've used them for over 7 years now and I really don't want to go anywhere else

I had an emergency plumbing leaking on a Friday night. They were the only company to call back…read more Thankfully they made it out to fix the issue, but the cost was almost $600 for a 30 minute fix. I also never received a receipt for it after entering my email. Thankful they came, but I felt the pricing was extremely high.

We had a great experience with Weilhammer Plumbing and would definitely recommend him! After…read moregetting several quotes for a new water heater and water softener, Weilhammer Plumbing offered the best price by far without sacrificing quality or service. From start to finish, he was professional, knowledgeable, personable, and easy to work with. After the installation, we did have an issue with the water softener, but what impressed us most was how he handled it. He made it a priority to come back out, correct the problem, and made sure everything was working properly. It's refreshing to work with someone who not only offers fair and reasonable pricing but also stands behind their work. Great customer service, great communication, and a great overall experience. I would absolutely use Mr. Weilhammer again and highly recommend him!

I didn't actually pay for service, but they just talked to me on the phone after sending over some…read morephotos to get my issue fixed. World class service the world needs more of.

Eric Whitaker is the proprietor and expert drain plumber for this company. He was at my house…read morethree times in a week. I had a complicated problem that required multiple visits. He is a total pro! Apparently the prior owners of my house used to flush cooking grease down the drain! (they lived here 15 years!) It accumulated in a dip in the underground piping. I want to be clear that this was a bit of a puzzle that Eric figured out, then used a 2000 PSI power sprayer to clear the underground blockage and blow it into the main line so I would not have the problem again. This man is top notch! SUPER customer service oriented, patient, skilled and uber professional. USE THIS COMPANY! 5 STARS WITH A BULLET! THANKS ERIC!!!

Devon was exceptional. I'm saving their number in my phone because I'll never use anyone else…read moreagain. Before you get scammed by someone else give these guys a call and get your situation taken care of quickly and professionally.