We called after receiving an outrageously high quote from another plumbing company for a faucet…read morerepair. They came out quickly and gave us a very fair price and completed the work quickly and competently. We will be using Serenity for all of our plumbing needs.

I have hired Serentity plumbing 3 times now and all 3 times…read morethey were professional and I got exactly what I wanted with no fuss, no muss. They are highly skilled and friendly. John Rogers

Great service and reasonable price. Showed up on time finished same day. I had water heater (gas)…read moreand an electric anode rod installed.

Service is spot on. They are come when called but be ready to pay a premium for that. When they…read morecome out for regular annual check find they always find something wrong. The prices charged are high and because of that we are going elsewhere.

I requested a toilet and bidet installation. They offered to come to the house for an on-site…read moreestimate. The price was very affordable, much less the our other estimates, and they completed the work then without having to come out again. We are happy with the work, the professionalism and the cost. We will call T&C for all our future plumbing needs.

From the owner: Since T&C is such a small company, we're always able to beat the pricing of our competitors,…read moreregardless of what it is. We specialize in water heaters, sewer line repairs, waterline repairs. Whether that be in the ground, in concrete slabs, or in your walls. Pretty much everything under your roof, give us a call today.

Rob with Muegge replaced a squeaking draft inducer and during the inspection, found a "bad system…read moregas valve" (Ed Robs was 2nd tech). 1st tech did a great job of diagnosing & ordering the inducer and Amanda at the main office did a superior job with scheduling and communication! Long time Muegge HVAC & Plumbing customer!

Muegge is always quick to respond and does excellent service. I have used them for heating and…read morepumping needs. VCC

Brad always maintains great communication, transparency and quality of work. His pricing is fair…read moreand always meets services that are requested. He is skilled in numerous areas and completes jobs in a timely manner.

I've used ICD for several home projects now and there's truly nothing he can't do (so far)! He's…read morefixed our gutters, rerouted a water heater and gas line, power washed and painted our deck, fixed a clogged pipe, built a backyard fire pit...I know there are more projects I'm forgetting but he is truly able to help with any home project. Price is reasonable, quality is excellent and the customer service has been top notch.

Great Service, Attention to detail, personable, all around professional about plumbing and…read moreexplaining the bigger picture, for non skilled people. 5 star experience! Would highly recommend this company to any and all in need of plumbing work or repairs.

Prompt response. Informative. Good work done quickly. I would definitely use them again for my…read morepluming needs. We needed a gas line run and they provided several options and had good communication on the project.

Joshua did a great job with the hot water heater flush. He explained about the anode rod and how…read moreyou can detect when it needs to be replaced by the "smell" of the water. He also tested the water softener by measuring the "grains" of hardness in the water. Quick & efficient. I've been using Carter's My Plumber in Greenwood since Jan 2023. They have been good for me.

If I could give negative stars, I would…read more I called this company during a stressful no water situation. To their credit, they did send someone out right away. Unfortunately, that's where the professionalism ended and the upselling began. Within minutes of looking at my system, the tech told me confidently that I "definitely" needed an entirely new well pump. Price tag? $5,000. No discussion of alternatives. No troubleshooting. No checking the simple, inexpensive components first. They skipped straight to the most extreme and most profitable recommendation. Thankfully, I trusted my instincts and got a second opinion. The truth? My pump was perfectly fine. I didn't need a $5,000 replacement. I didn't even need a $500 repair. Or even a $50 repair. The real issue was a simple electrical problem that the power company fixed for free!!! and at most I needed a basic pressure switch replacement--something this tech should have checked first. But it gets better (or worse, depending on how you look at it). After I declined the wildly unnecessary replacement, the technician began calling and texting me about how his assessment was 100% correct and to chew me out for a negative review. The pressure to approve the job or his bad assessment bordered on harassment. Completely unacceptable and wildly unprofessional. So here's my honest summary: If you want a company that diagnoses correctly, looks for honest solutions, or respects your boundaries, look elsewhere. My experience was a textbook example of why homeowners lose trust in service providers. Strongly do not recommend! Carter's definitely NOT my plumber.

Needed water heater replaced. They were able to come the next day, took the time to not only do the…read morejob, but to make sure that any previous problems were fixed. They noticed issues with placement and exhaust, and they corrected these and let me know about their fixes to prevent future problems. Very kind people. Water is now easier to control the temperature of, and I have the peace of mind that the water is now clean and that I shouldn't have to worry about the water heater for quite some time! Pricing is what it is, not their fault everything is as expensive as it is right now.

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

Prompt response to my requests for service; trained professionals always sent to my home; friendly…read moreand courteous inside my home and property. I plan to utilize their services again. A bit pricey, but quality work is important to me.

We've invested $20,000+ worth of repairs with Peterman over the course of four years, along with…read morethe $17/month membership. We live in an old house, so it sadly came with the territory and we had to hire their services for repairs that were beyond our skill level. Our trust with them came to a screeching halt when the time came that I needed to speak with management. We've had an almost 3-year HVAC issue, where five different technicians kept doing leak searches (and charged us for all of them) with no offers for long-term solutions. After my initial call to hopefully address this, it took about a week for them to send me a text offering the minimum possible resolution without even speaking to me. Conveniently, the call-back number they sent didn't work, either. It just goes to show that their management doesn't have the professionalism or courage to have actual conversations with loyal customers. They all hide behind the veil of their customer experience team who unfortunately don't make the decisions. I've never been so relieved to move on from a company whose leadership doesn't value their members.