We have a 1932 craftsman house with original clay sewer line. We had a sewer back up into our family room in the basement after a bad storm. Called a local plumber. They scoped the line and found tree roots almost obstructing the sewer line in a couple of places. They then had another man come and speak to me about replacing the entire sewer line, and putting in a cleanout in the yard. They would dig up a large portion of my lawn to do so. Then it started, the sales tactics, more high pressure statements of what would happen if this was not taken care of promptly etc. When I said I was getting other estimates. He was rather abrupt, and left.
I then called NuFlow. From the very beginning, starting with Michelle in the office an entirely different tone. We scheduled an appointment to have them come to our home. Bobby was so knowledgeable, personable, and we discussed our options. NuFlow scoped the line with video. Bobby showed me the line video and what was there. We discussed options again. No pressure at all. I had the estimate in my email for the work we discussed with in 48 hours. We had a clean out placed then the entire line hydro-jetted to remove all the roots from the line. After they were done, the entire line was scoped again to make sure all was cleared. And the best part was, they only had to dig about a 4x4 area on my lawn to get down to the sewer line and to place the clean-out. And the clean-out is almost flush with the ground! No big unsightly tube sticking up in the middle of your front yard! And the cost was about $3000 less than the plumbing company quote.
A fantastic company to deal with from beginning to the end. All are personable, friendly, professional and very knowledgeable. Very highly recommend NuFlow. read more