I have had Serenity Plumbing out a couple of times now, and I am incredibly happy with their work and professionalism. Last fall they came out and replaced my sump pump, which had failed. I had three other companies to quote the job before Serenity and they were pushy and abrupt in their estimates. Serenity came out, gave me three options along with their opinion their preferred option. I was happy to have multiple choices and I did't feel pressured to take the most expensive option. I also work during the day, so my wife is the one who was at home when the sump pump was replaced. She told me the guys were friendly and informative. Now I am having AC problems and my wife called Serenity in to take a look. They were up front about the option we have for repair or replacement, and potential costs. I feel they are giving me all the information i need to make the right choice for an expensive home repair. I will certainly have them out ot do the work, as soon I decide course to take. read more