In Dec. we had leak in waterline, we called Winters Plumbing Dawson Adams came found leak, 5 days…read morelater his team arrived worked until 7:30 pm to finish job. In July 2025, we had busted field tile, we again called Winters Plumbing, busted tile was next to electrical cable wiring, they had to do some hand digging. We also had pine trees about a foot away from tile, they were not damaged. Ground digging was minimal. As this tile ran down to a ditch, they put a varmint cover over end. This was a very difficult job, ground very hard, weather in the 90's. They stayed until job was finished 7:00 in evening or later. They worked very hard, did very good work. The price very reasonable. Thank you to Dawson Adam's and his crew for doing such a good job!

Misdiagnosed my issue. Charged me for a useless part. Referred me to another company to do the…read moreactual well repair work. Winters shouldn't send plumbers out on well repair tickets if they aren unqualified to work on wells. It cost me $471 to find out Winters didn't know what they were doing regarding well repair. The employees were polite and a manager followed up with me, but then did nothing to make things right. I told him I'd withhold submitting online reviews until He had a chance to make things right, and he never responded to me.

Prompt response to my requests for service; trained professionals always sent to my home; friendly…read moreand courteous inside my home and property. I plan to utilize their services again. A bit pricey, but quality work is important to me.

We've invested $20,000+ worth of repairs with Peterman over the course of four years, along with…read morethe $17/month membership. We live in an old house, so it sadly came with the territory and we had to hire their services for repairs that were beyond our skill level. Our trust with them came to a screeching halt when the time came that I needed to speak with management. We've had an almost 3-year HVAC issue, where five different technicians kept doing leak searches (and charged us for all of them) with no offers for long-term solutions. After my initial call to hopefully address this, it took about a week for them to send me a text offering the minimum possible resolution without even speaking to me. Conveniently, the call-back number they sent didn't work, either. It just goes to show that their management doesn't have the professionalism or courage to have actual conversations with loyal customers. They all hide behind the veil of their customer experience team who unfortunately don't make the decisions. I've never been so relieved to move on from a company whose leadership doesn't value their members.

I highly recommend this company to everyone who wants great plumbing service at a great price…read more Christian was my plumber and he installed a new quieter garbage disposal to replace my cracked one in record time. I always refer to YELP to research who is the best company to help fix my problem. Grateful Plumber stood well above all the rest and it was evident to me why they are exceptional. I am extremely happy with their work and I highly recommend them to anyone who has ever needed help with their plumbing issues.

Called to schedule kitchen faucet installation. Was quoted $279 flat rate. Asked about any service…read morefees. Was told no service fee, just a flat rate. Our timeline for the work changed, so I called back on Monday to cancel mid-dayTuesday appt. Gentleman said there would be a $59 service fee for not cancelling 24 hours ahead of time (It was 20 hours). Bait and switch on the service fee. Won't hire again.

Joshua did a great job with the hot water heater flush. He explained about the anode rod and how…read moreyou can detect when it needs to be replaced by the "smell" of the water. He also tested the water softener by measuring the "grains" of hardness in the water. Quick & efficient. I've been using Carter's My Plumber in Greenwood since Jan 2023. They have been good for me.

If I could give negative stars, I would…read more I called this company during a stressful no water situation. To their credit, they did send someone out right away. Unfortunately, that's where the professionalism ended and the upselling began. Within minutes of looking at my system, the tech told me confidently that I "definitely" needed an entirely new well pump. Price tag? $5,000. No discussion of alternatives. No troubleshooting. No checking the simple, inexpensive components first. They skipped straight to the most extreme and most profitable recommendation. Thankfully, I trusted my instincts and got a second opinion. The truth? My pump was perfectly fine. I didn't need a $5,000 replacement. I didn't even need a $500 repair. Or even a $50 repair. The real issue was a simple electrical problem that the power company fixed for free!!! and at most I needed a basic pressure switch replacement--something this tech should have checked first. But it gets better (or worse, depending on how you look at it). After I declined the wildly unnecessary replacement, the technician began calling and texting me about how his assessment was 100% correct and to chew me out for a negative review. The pressure to approve the job or his bad assessment bordered on harassment. Completely unacceptable and wildly unprofessional. So here's my honest summary: If you want a company that diagnoses correctly, looks for honest solutions, or respects your boundaries, look elsewhere. My experience was a textbook example of why homeowners lose trust in service providers. Strongly do not recommend! Carter's definitely NOT my plumber.

Great customer service! Mark is super helpful and very knowledgeable. Very competitive prices. We…read moreare getting a water softener and a reverse osmosis system. Jeff

For me personally, being a homeowner is akin to, I don't know, being a Chicago sports fan. Lots of…read morehopes and dreams, more disappointments and shame with a dose of "Are you for real right now?" Naturally, as the universe intended, we suddenly found water under our water heater. On a Sunday. Before the 4th of July. With these stars aligned, I called Weilhammer Plumbing. He picked up his phone at home while hosting family and was cleaning up. Not only did he clearly explain the issue (not an emergency, even though my wallet wouldn't stop shrieking), he gave us instructions on what to do to avoid further leakage. He said he'd come by the day before his vacation, but if he couldn't get to us, he'd refer us out. Then we laid hands of the thing and made it 10x worse. I sent pictures as he asked and told him the situation. He called me immediately to walk us through fixing our mistake. He did not refer us out, he came the next morning. He was no nonsense, low maintenance, quick and honest. He quoted me over the phone, stayed below the top range of the quote and was kind enough to say, go ahead and call around. No, sir, you've already won my business. I did check with a neighbor but she had the work done almost 10 years ago. He did the job for the same price. Inflation who?! He was in and out in about 2 hours, no issues, explained the new system, replaced the heater and some other things that were destined to cause heartbreak and panic in the future. Can't recommend enough. Thank you!

With the freezing temperatures, we had a water line burst and flood our furnace. I called Chapman…read moreand they scheduled us for both repairs the same day. The furnace tech diagnosed the furnace as needing at least a new control board and couldn't be sure other parts weren't bad. The furnace was full of ice. Based on the price of the potential repairs, it made more sense to replace the furnace. The installers arrived first thing the next morning and we had heat around lunch time. Everyone from Chapman was clean, courteous and did great work. It wasn't cheap for any of this, but we feel that the prices were reasonable, especially since we were 100% done the very next day.

My original review of Chapman was in 2018 and centered around my wonky but still operational…read morefurnace. This time around, I've gotten the chance to try out Chapman to address some electrical issues in the house. Truthfully, I wasn't aware that Chapman handled electrical. I'd begun having some significant electrical issues a couple weeks before Thanksgiving. I called another company that I'd used for a smaller project with good results. They came over and did some minor adjustments, however, they noted there were significant issues and planned to send me an estimate. They did let me know this "fix" was more like a band-aid and the significant work was inevitable. It was less than a day when the "band-aid" stopped working. I waited a bit anticipating their estimate, though also disappointed that they'd done such a weak fix. Finally, things got WAY worse. It was shortly before Thanksgiving and the situation was urgent. I left a message for Chapman anticipating that I was likely out of luck for the holiday weekend. My general sense was that was their plan, too. However, I think the rep (I believe her name was Hannah) heard the panic in my voice and I explained my situation. She arranged for a technician to visit the house the next day. This tech did agree that the issue was serious and warranted a few major repairs. He explained it well and explained my options. To be honest, I'm usually quite cheap. However, when he gave me two options I went with the more expensive option as I really wanted to make sure the fix was done properly. I was tired of band-aids. They used my initial service call as a down payment and the electrician, Rodney as I recall, scheduled it and made sure he would be the electrician for the project (NOTE: In reality, this ended up being a 2-3 person job). The only slight hiccup was that I'd been told they'd arrive at 8am. In reality, I called them at 10am and learned they were having trouble finding one needed part. That was fine, though I should have been called. Around 11:15, and somewhat surprisingly, they arrived and dug in. Seven hours later? They were done. I was particularly touched by a neat gesture - I'm a wheelchair user. In their estimate, the electrician had written that he'd be putting my new panel in at wheelchair height. This wasn't something I asked for particularly, however, it was a pretty cool gesture recognizing my needs. Rodney explained everything and was entirely work focused. He completed the work as promised and the cost was exactly as quoted. He explained a couple other concerns - including one that wouldn't be a Chapman issue, however, he explained how it could impact the electric. I've now had Chapman work on my furnace and my electric. Are they more expensive? Yeah, I'd say so. If you're looking for a budget electrician, Chapman probably isn't that. However, in all three visits the work has been done and done well. They've avoided band-aids and actually fixed issues. Their quotes have been accurate. The employees have been professional. With the exception of today's tardiness, the experiences have all been impeccable. Truthfully, I should have likely called Chapman first. While I may not call them for smaller issues, the truth is for me it's worth a bit more to get the work done right. The work is warrantied and I now have a system that should last for years and is also accessible. That other company? I still don't have their estimate. Chapman wins.

Loved that their pricing was fair. If you need someone to beat what the big name company estimates…read moreyou then call KJ Plumbing. We just moved into a fixer upper and needed the sink plumbing moved to a new location and the job was done exceptionally well and so much cheaper than we were originally estimated. We will definitely be calling for more work from this company! We liked the honesty and the fact that he comes out to Franklin. Don't hesitate to call them!

From the owner: KJ Plumbing is a family and locally owned business priding itself in​ providing itself in valuing…read morecustomers by providing top quality work without inflating the price. We offer FREE estimates, and guarantee to beat any competitor's estimate!We pride ourselves in treating our customers just as we would our own family. In fact, many customers have become more like family than customers over the years. We take pride in working hard to provide for our family without taking advantage of yours. We believe in being respectful, upfront, honest, fair, and reliable while providing quality work that we will always back up! Quality work at a fair price!

Very responsive. Their service tech, Nikita, is very knowledge and was very clear in explaining the…read moresituation and our options. Definitely recommend.

Good service and technicians. Communicates well. All the technicians are patient with answering…read morequestions and explaining things. Sam, T'Shayla, Jerome, Mark, and Ryan have all been wonderful.

I hired Roto-Rooter to clear a kitchen drain based on brand recognition. The technician did clear…read morethe drain quickly, but I am extremely upset by the fee. Being charged $438 to clear a single drain, especially after a "senior discount", is extraordinary and unjustifiable for a job that took only minutes. What's most troubling is the lack of pricing transparency. Had I been given even a general fee range when scheduling, I would not have agreed to schedule their plumber. I feel blindsided and taken advantage of. I will not use Roto-Rooter again and would strongly caution others to do their research before calling and ask detailed pricing questions before calling.

I had Roto-Rooter perform water remediation services at my home in March 2025. While I appreciate…read morethat the company has agreed to cover the cost of the new flooring, vanity, and faucet, I've been left with unresolved damage to both of my closet organizers -- damage that occurred during the service, not from the original water issue. Despite sharing photos and explaining the concerns in detail, the proposed solution has been to paint over cosmetic damage and patch the units rather than replace or properly restore them. I've been cooperative throughout this process and just want a fair resolution that reflects the condition of the items before they were handled. What's especially frustrating is that this unresolved issue is now delaying progress with my insurance claim. I've tried to address this directly and professionally with their team, but so far, there's been no acceptable path forward. I'm still hoping Roto-Rooter will step up and make this right -- and I'll gladly update this review if the issue is resolved. Until then, I'm sharing my experience so others know to be cautious and thorough when reviewing post-service damage.

Damaged my floor-- Had a water heater with a defunct gas valve that needed replacement. They gave…read moreme a reasonable quote if I paid cash. Water heater works fine but a few days later I noted the floor damaged and buckling. Water was under the laminate wood floor boards from the water heater to the wall. The old unit was not leaking. The new unit is not leaking. No other water source and they needed towels to clean some water during the replacement process. It was more water than they are claiming since my flooring needs replacement. They were initially unresponsive then when I did speak to someone they took no accountability and laughed at my request to replace the flooring they damaged. Savings were not worth the damage done.

Bnb is an amazing company. I applied there recently; I'm in the process of starting my own company…read moreand needed some work to buy a truck; their guys from the boss to the field plumbers looked pretty squared away in their trade and were all really professional They can tackle simple plumbing repairs up to roughing in new homes. I'd guess they lower cost than the big truck on tv guys but they've been around just as long and warranty their work the same way. Amazing small business guys!