I was really pleased with the level and type of communication--it was super easy to book online via…read morechat and then reminders were sent electornically too. The only phone call was when the technician was on their way. The availability was great too and the job was done quickly. I'm not sure how competitive the price was but for the ease of booking and level of service, it didn't really matter to much to us!

A job that should have taken two days took four. A larger job in an older home that required…read moretearout and some redesign. Office put additional pressure on workers to finish the job. Had to fight to get them to return for a full day on the third day. Probably needed 2 HQ people from start to finish. Effort: good when on site, full day effort Tearout: good, did cut an electrical line. Fixed Engineering and design: just fair Quality of material: excellent,no leaks Price: competitive

Great service ! They came out on Memorial Day ! Our technician was great ! We would definitely use…read morethem again.

Heat pump less than 5 years old has needed service every year. Major part breaks costing 20% of the…read moreoriginal unit price. Repair scheduled. I even called them in the morning the day of the appointment to confirm the time of the repair window. Took a vacation day to be there but it was rescheduled without notifying me. The technician was knowledgeable and fixed the problem but the communication with the company itself was inadequate and unprofessional.

Charged 350.00 dollars for inspection of sewer line in crawl space that had fallen down because…read moresomeone had cut the straps that held up the pvc sewer line all they had to do was reinstall the sewer line with new support straps but they lied to me and said that a new sewer line was needed

Service was quick and they did a great job. Everyone was very kind and helpful! We would definitely…read moreuse them again.

Eric Whitaker is the proprietor and expert drain plumber for this company. He was at my house…read morethree times in a week. I had a complicated problem that required multiple visits. He is a total pro! Apparently the prior owners of my house used to flush cooking grease down the drain! (they lived here 15 years!) It accumulated in a dip in the underground piping. I want to be clear that this was a bit of a puzzle that Eric figured out, then used a 2000 PSI power sprayer to clear the underground blockage and blow it into the main line so I would not have the problem again. This man is top notch! SUPER customer service oriented, patient, skilled and uber professional. USE THIS COMPANY! 5 STARS WITH A BULLET! THANKS ERIC!!!

Devon was exceptional. I'm saving their number in my phone because I'll never use anyone else…read moreagain. Before you get scammed by someone else give these guys a call and get your situation taken care of quickly and professionally.

Had water heater leak. Called y'all around noon. By 1:30 you were onsite and replaced heater with…read moretwo great installers who knew what they were doing. By 4:30 we had hot water. New water heater is much better model than original. Great service! Many thanks!

From the owner: Serving the community for over 60 years, you can be confident the job will get done right the first…read moretime. Our technicians carry the latest tools and are trained with the latest technology in the business. Your satisfaction is our main concern. Call us now to see how we can serve you! Services: Emergency Plumbing, Water Heaters, Leak detection, Repairs, maintenance, and installation

Christian and Zack from Grateful Plumber were polite, courteous, professional, and efficient when…read morethey fixed my plumbing problem. I would highly recommend Grateful Plumber for your plumbing issue. I will be recommending them to my friends and family.

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

These guys are GREAT! I used them to replace my sump and back up and they did a fantastic job and…read moresaved me over a thousand dollars. I've used them for multiple jobs since then and they have always provided excellent service at very fair prices. I would recommend they to anyone for any plumbing job. They have helped other family members and friends at work. Never heard a single complaint.

After a week in my new house a massive blockage in my drainage pipe left me without a flushing…read moretoilet, use of my washing machine, and an unusable bathtub/shower. Fortunately Hendershot Plumbing was able to quickly and effectively clear the blockage. Responsive and friendly. Would definitely recommend.

They came the same day on a Sunday to look at the issue, offered some options for the fix, came…read moreback next day to replace water heater and it was complete by noon. Very professional, answered all of of my questions without making it sound like I was ignorant or annoying. Hard to find that these days. We will use them again, thank you!

Work was done in a timely manner and Brian was very pleasant and knowledgeable. The job was…read morereasonably priced.

We are moving and needed a few electrical repairs that came up on an inspection report.. Chapman…read moreresponded quickly and scheduled someone to come out within a few days. He did great work! I would definitely use them again.

Took two days to come check why I had no water and the stood in the driveway and told me the…read morecompany did NOT have the permits/stamp to do anything to help. Never looked at the problem.