At the strinke of 12 on Christmas morning I awoke to my roommate telling my basement was flooding…read more It turns out I had a water main break and it would need to be excavated to repair the sewer line. I called two plumbers tbat dah but came out but only seemed reasonable howwver he couldnt do it until Monday. That Monday the came out got the line cleared then provided me a quote. Fast forward I get the money, the got me schedule right away. They came out did the job and I can use my washer again. Now that dig is not pretty it leaves ur yard a mess but Im thankful that my line runs in the back of my home bc I wouldve had a cow had that mess had to be left in my front yard. Okay going off topic anyhow they guys were nice and they got it done quickly. I would definitely recommend them; at least get a quote.

Great service, good communication and reasonable price. They replaced an exterior spigot that had…read morebroken. Definitely recommend!

Joshua did a great job with the hot water heater flush. He explained about the anode rod and how…read moreyou can detect when it needs to be replaced by the "smell" of the water. He also tested the water softener by measuring the "grains" of hardness in the water. Quick & efficient. I've been using Carter's My Plumber in Greenwood since Jan 2023. They have been good for me.

Harry was efficient, professional, and informative. There were no surprises. He provided…read moreresources for much needed cabinetry repair (from previous damages, not during this repair) and he was also pleasant. I highly recommend CMP and Harry.

Fast, efficient and professional. Technician Blake was very knowledgeable and was fantastic at…read moreproblem solving an issue I was having with my humidifier. Blake explained the problem clearly and provided a detailed estimate for the repair. He completed the work efficiently and left the workspace clean and tidy. I appreciated his professionalism and expertise throughout the process.

They sent 2 separate techs to fix my HVAC system. Neither could fix it. Both said they would…read morecontact the manufacturer and get back to me. Charged me over $200. Its been a week and not a call or text since. Don't call these guys - it's a scam. They should be ashamed of themselves.

The plumber was assigned to resolve faucet leaking issue through Cinch warranty, arrived at the day…read morethat was scheduled without providing details regarding time which caused some inconvinience, replaced the faucet that began leaking again in 2 weeks. On my message came to check saying that I could tigten it on myself. The issue was fixed for the next 10 days, in 10 days leaking returned back. When I messaged providing details on the issue the plumber replied next day that I should tighten it on my own. I asked to fix it but didn't get any answers. I requested back service through Cinch, so he scheduled the service for the next day but didn't come. Comon, I payed to get the work done, no to tighten it on my own every 2 weeks.

Jason is amazing! We just bought our house and immediately had both upstairs showers leaking into…read moreour kitchen. He got it fixed quickly and communicated everything to us and was extremely professional and respectful while working in our home!

Water heater went out and LD smith sent out someone within a couple hours of my call. They put a…read morewater heater on hold for me in case the issue wasn't a quick fix so they were able to replace it same day. Mason was knowledgeable, approachable and efficient! I even had him quote me for some future projects and pricing seemed very reasonable. Found my new go to plumbing team.

Dirty Stinking Dishonest…read more Warning to not use LD Smith.... Our experience with them began in 2024 and ended several months ago. They came to our home to replace sewer line in basement. They took out old line and installed the new line in an upward slope (all sewer lines need to be installed in a downward slope in order for waste to flow out of house). They created a situation where waste could not exit our home and we paid them over $11,000 do to this to us. We had no choice but to use another company to fix the horrible mess LD Smith made in our home. We tried and failed to recover the money we paid to LD Smith through the courts. We believe LD Smith has been to court many times before and knows exactly how to manipulate the Indiana legal system and competing contractors to get favorable outcomes for themselves. If you are unfortunate enough to call LD Smith for help, please read their contract in detail before signing and hiring them. Their contract limited our ability to recover all of what we paid them and was somewhat confusing. If you are unfortunate enough to hire LD Smith and find yourself in a similar situation, document everything be it photographs, communications, contracts, etc. Hiring an independent plumbing inspector who will help to document and collect evidence and who will testify to that evidence in court is essential. If these things are not done, there is no one and nothing else that will help you through it successfully. LD Smith treated us with condescension and disdain, denied anything was wrong with what they did in our home, and blamed us, other contractors or other issues for causing the problem they created. They did not care at all about us as customers. Our sincere warning to anyone is to not hire LD Smith. No reputable company would have you sign a contract that limits their liability. No reputable company would install sewer line that does not meet code requirements. No reputable company would treat customers the way they have treated us.

I did a fall cleaning on my furnace to prepare for winter, when I turned it on, the thermostat no…read morelonger worked. I called Action Air. The Technician came out and charged $312 to reconnect one lose wire. Took him 5 minutes to fix - what a rip off!

What an idiot. They parked in front of two other properties and not in front of the person that…read morehired them. They are blocking my mailbox so I can't get mail.

Edit: Joshua, the owner, called me and we talked through everything. Great guy. This was more a…read moreproblem with internal communication around pricing models. He also explained why you'd install a shut off valve in front of the pressure tank (troubleshooting pressure). In any event, I'm changing my 2 star to a 5 based on that conversation. It was a good install, just overpriced, which we can work out later for a repipe project I need done. Thanks Joshua. The definition of greedy service folks taking advantage of a situation. I was losing pressure in the house and I'm on a well. The technician replaced the pressure pump (which needed to be replaced) and added a whole house filter at my request. The job went decent and the technician did a pretty good job on the installation. However, the price I paid for the equipment installation was extremely overpriced before I realized. Also, the problem with the pressure wasn't resolved. After the technician came back the next day to troubleshoot, he believed there was a leak somewhere losing pressure, which was a reasonable assumption given the symptoms (and I had another plumber come out and verify, but he actually found the real issue). The technician checked everywhere and couldn't find a leak and tried to schedule a sonar person to locate it. This didn't sit well with me so I called a well expert (Dutton should quit advertising well service). The other plumber that came out instantly noticed 2 things wrong with the pressure tank installation, the tank was over charged with pressure at 50 psi and needed to be set to 38 psi to work correctly (this exaggerated my problem) and he installed a shut off valve on the incoming water line from the well to the pressure tank, and if someone were to ever use it, the would blow up the well pump. The real problem is that the well pump is dying and while it has some pressure, it's not enough to fill the pressure tank fast enough to maintain running water at a faucet. This guy told me what the problem was FOR FREE. Dutton came back out to troubleshoot their work and tried to charge me another 400 (which they will never get from me) and they were going to charge me more to fix the non existent leak AFTER I paid the sonar people another 400. So, I now have someone coming out to replace the well pump. The guy that came out and told me the issue for free, is going to get 3000 to replace the iron filter and water softener after they are done. Dutton quoted me FOUR THOUSAND DOLLARS to replace just the iron filter. There are other companies who aren't just in it for the money. Call them.

Charged 350.00 dollars for inspection of sewer line in crawl space that had fallen down because…read moresomeone had cut the straps that held up the pvc sewer line all they had to do was reinstall the sewer line with new support straps but they lied to me and said that a new sewer line was needed

RT Moore was HVAC and plumbing contractor at our multifamily complex in Lafayette, IN. I am the…read moremaintenance supervisor on site and I have had to do a lot of repairs from other contractors, but I haven't had to do any repairs following RT Moore's work. My company has had the property for over a year and I am very satisfied with their professionalism.

omg!!!! I worked with Kirk/Kurt (hopefully that's the correct spelling) of RT moore plumbing! He…read morewas BEYOND helpful and helped calm my anxiety down. He walked me through how to properly take care of my frozen water lines. I was so frantic and afraid of pipes rupturing but he showed me how to secure my pipe outlets, I called him several times to make sure I was doing things correctly, he answered EVERY time, EVEN ON HIS OFF DAY! We joked and laughed a lot which made the situation better. He even sent me a picture and directions of what I needed to make sure my pipes would work! He was just all around awesome and extremely helpful! I was literally in a crisis and he helped me every step of the way and beyond! THANK YOU SO MUCH KURT!!!!!!!!!