At the strinke of 12 on Christmas morning I awoke to my roommate telling my basement was flooding…read more It turns out I had a water main break and it would need to be excavated to repair the sewer line. I called two plumbers tbat dah but came out but only seemed reasonable howwver he couldnt do it until Monday. That Monday the came out got the line cleared then provided me a quote. Fast forward I get the money, the got me schedule right away. They came out did the job and I can use my washer again. Now that dig is not pretty it leaves ur yard a mess but Im thankful that my line runs in the back of my home bc I wouldve had a cow had that mess had to be left in my front yard. Okay going off topic anyhow they guys were nice and they got it done quickly. I would definitely recommend them; at least get a quote.

Great service, good communication and reasonable price. They replaced an exterior spigot that had…read morebroken. Definitely recommend!

Joshua did a great job with the hot water heater flush. He explained about the anode rod and how…read moreyou can detect when it needs to be replaced by the "smell" of the water. He also tested the water softener by measuring the "grains" of hardness in the water. Quick & efficient. I've been using Carter's My Plumber in Greenwood since Jan 2023. They have been good for me.

Harry was efficient, professional, and informative. There were no surprises. He provided…read moreresources for much needed cabinetry repair (from previous damages, not during this repair) and he was also pleasant. I highly recommend CMP and Harry.

Mike was very helpful with a broken part in our hot tub. He was reasonably priced and responsiveread more

I had Mike out to do some work on a hot tub in a new house. He was helpful and beyond the work…read moretold me where to get parts so I could work on things myself. That's the mark of a Contractor that's got enough work they don't care about you doing some of the work to cut costs.

I had a shower clog to the point my hot water was non existent just days away from family coming to…read moretown for race weekend. I called Bob and he was out the same day and had the problem fixed within an hour of getting to the house. He explained in detail everything he did regarding the repair, what could have been the cause of it and that I should not have any issues moving forward. His price was fair especially given the short notice and that he showed up same day. I would highly recommend Bob. I won't be using any other company for my plumbing needs moving forward!

Both times I have had bob out to my house he has always been quick to respond and can got to me…read moreeither that day or the next. First time it was a on/off valve for my outdoor hose spout that had been leaking in my house fixed it right and haven't had problems since. The second time I had concerns of a bathroom water leak and he instructed me to do three tests to see which involved closing the drains to see if the smell in my bathroom continued. If you want someone to do the job right bob is the guy for you. I understand why he doesn't give you a price when he walks in your door seeing some projects are hard to price.

Kind, knowledgeable and professional service, I'm a disabled senior citizen and these things are…read morevery important to me, the respect is greatly appreciated!!!

I have worked with Brandon on more than one occasion. He has always been prompt, diagnoses the…read moreissue quickly, and gives an extremely fair price - even if that means he doesn't get paid because the fix was so simple that I could do it myself. I appreciate his honesty and integrity. Highly recommend!

Long review, but potentially helpful for customers who are concerned about low-producing wells…read morebefore making a large investment! First I want to recognize the field crews. Everyone who came to our property was professional, friendly and explained what was happening. We truly appreciate the effort they put into trying to help us. Our concerns stem primarily from communication, transparency and expectations that were set during the sales process. When the project was sold to us, we were told there was approximately an 85% chance of hitting good water with a bucket well. We were previously using a pond well and despite explaining that we had recent bacteria testing showing no issues, the salesperson repeatedly expressed concern that our water could be harming our children and stated that he was "so concerned" that our situation would be treated like an emergency. Because of those conversations we felt a great deal of urgency to move forward and trusted that all available options and risks were being fully explained. We made it very clear that we needed adequate clean water for our family and wanted to realistically understand all of our options before making such a large investment. We asked multiple times and he was confident this well drilling would be successful. We were told they would first attempt a rotary well and that if that did not work, a bucket well would likely be successful. However, after the rotary well was drilled to 200 feet without finding water, we were immediately told that a bucket well was probably not a good option either. That completely contradicted what he had told us before moving forward. The bucket well was drilled but it has never produced enough water to meet our family's needs. We understand that no company can guarantee water quantity or quality and that drilling always involves risk. However, after reviewing nearby public well logs ourselves, it appears that low production was a much more realistic possibility than we were initially led to believe. We did not realize local well logs were public and after reviewing the area it seems clear there was never a strong possibility of hitting good water. Water storage options should have been discussed from the beginning. One of our biggest concerns involved communication regarding water quality. After the well was completed we believed the water was safe to use and were never informed that bacteria testing was still pending. We used the water, including for our son who has significant medical needs, only to learn nearly a week later that the water had tested positive for E. coli. That lack of communication was extremely concerning. At that point we were advised that an additional $1,800 UV treatment system was the best solution. We explained that we could not afford another major expense on top of the nearly $19k we had already invested. We were told not to worry and that they would "figure out the nickels and dimes after we get your water safe for your son." Based on that conversation we believed the additional cost would be manageable. In the end the discount offered was only $150, which was not what we understood from those discussions. We were also initially told the well was producing around 140 gallons per day. After experiencing sediment coming through our plumbing and requiring another drilling rig to return to the property, we reviewed our actual water usage data and the well appears to be producing closer to 30 gallons per day. As a result we have spent over $19k and still require weekly water deliveries with no storage. Looking back we wish additional options such as water storage solutions had been discussed more thoroughly from the beginning given the local well data. We recognize that drilling wells involves uncertainty and appreciate that C&J returned to address problems. However, the lack of transparency, inconsistent communication and expectations set during the sales process left us feeling that we invested a significant amount of money while still facing the same water challenges we were trying to solve.

Great, professional company for households with well water systems and/or water treatment!…read more I've had service with C&J a few times within the eight years I've lived in my house thus far. The house runs on a private well system. An iron filter system is a big water treatment component that was installed by C&J some time ago. Most recently, a new media tank was installed since the previous one was about 10 years old and likely nearing the end of its lifespan. The call was made and done a few days prior, scheduling was done easily, and the service/tank exchange was done with no issue. After the new media filter was in place, the technician, Jeff, was sure to run a cycle and stuck around for a few moments to ensure proper functioning. Like previous service calls, work was done promptly and within reasonable pricing. Highly recommended for homeowners with well water systems!

I did a fall cleaning on my furnace to prepare for winter, when I turned it on, the thermostat no…read morelonger worked. I called Action Air. The Technician came out and charged $312 to reconnect one lose wire. Took him 5 minutes to fix - what a rip off!

What an idiot. They parked in front of two other properties and not in front of the person that…read morehired them. They are blocking my mailbox so I can't get mail.

Mike Sr. and son are our go to plumbers...quick, quality and fair pricing. And worth noting these…read moredays, trustworthy. Steve Holloway

After fixing my first issue, I called Mike for help with high water pressure. Mike jr came out,…read moreworked his magic and put a pressure value in where the water comes into the house. He was quick, efficient and easy to work with. This family is amazing and I highly recommend Maxwell & Sons for your plumbing needs.