I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

I highly recommend this company to everyone who wants great plumbing service at a great price…read more Christian was my plumber and he installed a new quieter garbage disposal to replace my cracked one in record time. I always refer to YELP to research who is the best company to help fix my problem. Grateful Plumber stood well above all the rest and it was evident to me why they are exceptional. I am extremely happy with their work and I highly recommend them to anyone who has ever needed help with their plumbing issues.

We experienced a drain line leak that caused damage to our flooring. The company repaired the line…read moreand provided written assurance that the full situation would be taken care of (they confirmed in writing that they will take care of mitigation and floor repairs and confirmed in writing). Three months later, the repairs not done. The flooring has not been restored, parts of our home are still unfinished, and communication has been minimal despite multiple attempts to follow up and now they are refusing to cooperate. What has been most concerning is not the issue itself, but the lack of follow-through after responsibility was acknowledged in writing. This has resulted in an ongoing disruption to our home and a very frustrating experience. If you choose to work with this company, I would strongly recommend documenting everything clearly and confirming responsibility in writing before any work begins.

Best company recommended by Winthrop Supply & Cooper Water owner who know who can provide top…read moreproducts & servicein the area! Jacob Bills drove from a downtown job to my home & promised he'd be the "water guy" ...his installer arrived next business day & began the process which culminated by father, David, plumber extraordinaire~ who also installed sink & cabinetry & will be doing work in the near future for a guest bathroom. Wonderful to experience neat people! Welcome any time...so very fine & appropriate w/product to match compliments. They transformed bacteria & choliform in well water to become soft & drinkable.

Great experience with Cooper's. They installed and system and changed the filters. Jaden is the…read morebest technician I've ever had. He was punctual, great at communicating, very nice, and helpful. He was so careful to keep things clean and tidy, which I really appreciate also.

I had a minor issue with my water softener that CWC installed almost 2 years ago (salt tank was…read morefull of water). I called and talked with a very helpful man who looked at my records and advised it was nearly time for my yearly RO filter change. He advised they could come check the water softener and change my filters together the very next day! Paul the tech arrived promptly first thing the next morning. He tested my water and explained the readings to me. He also found the source of the problem with the water softener very quickly and had the part available on his truck. He repaired it, then explained in detail what the problem was. I really appreciated his thoroughness and for telling me more about my unit. As per their warranty (7 years parts and labor), the water softener repair was no charge and the filters with installation were ~$150. I continue to be very pleased with Cooper's and their staff.

I recently had a watering system installed by Aqua System…read more Jim came out to look and he was not only professional, but also very informative and outlined my options and what the process would entail. I received a quote within a day. I was also having sod placed at the same time and Jim worked effectively with those landscapers so that they could coordinate their efforts. Plumbers came to my house to run a pipe outside. They were very accommodating with scheduling and the process was seamless. The installation was scheduled. The team was on time and installed the necessary heads. There were several things that needed to be adjusted which they promptly did within a day or 2. The foreman, Anthony, was professional and a pleasure to work with. Overall, the whole process was efficient with superb professionalism, and with very pleasant people. I look forward to seeing how well it works next Spring. If the functionality parallels the customer service, I am sure to be very satisfied.

I've had the water system for many years. The past 2 years the quality of customer service has…read moredeteriorated. Today was the last straw. I attempted to schedule salt delivery June 15. It was scheduled for today, June 24. The delivery schedule was from 8 a.m. to 5p.m. A nine hour window for service. Text and calls went unanswered to get a time frame. At 4 pm I contracted with another company for future salt delivery. I don't know if the aqua systems sold, they grew too fast, what happened but it is disappointing. Clearly providing good customer service is no longer a priority. I do not recommend.

Roby's provided quick service, free quote and installation was painless. The hot water heater went…read moreout... and I was back to taking hot showers in a day or two. Their price and warranty was fair. Recommend them.

I previously worked at robys back in 2001 and Brad was the best boss I ever had..Robys plumbing…read moreworking environment was top notch . Super professional and super helpful for my transportation and schooling

I needed work on two toilets. A friend recommended Steg Plumbing as she had used them many times in…read morethe past and had great results, and being that I've never had to hire a plumber it's always good when someone you know can refer. The tech that came out was very nice and he quoted what the work would be before beginning. I found the price to be reasonable and we moved forward. A little over 2 hours and it was done. One less stressor I can now remove from my list. :)

Our hot water heater died on Saturday morning. I sent an online service request to Steg Plumbing on…read moreSaturday evening because we didn't want to pay emergency pricing. At 7:48 am on Monday, Steg Plumbing called and got me on their calendar for the same day. We decided to convert from a tank heater to a tankless. They arrived at 12 and left at 5 and did a perfect job of restoring our hot water. Kind, friendly, knowledgeable and professional. Love them!