My HVAC System was installed by a local (Marion IN) plumber about 5 years ago. It malfunctioned after a few days and the dust accumulation was outrageous. I approached the two man team that installed the unit and they were dismissive and rude. I endured because I was busy with work and often out of town. When issue got so ridiculous, I texted the senior guy again and he replied but the entire stream was shared. I got their number. They were not going to come back to my home--ever. Then the unit started separating (Duct Board) and my heating bills, dust accumulation, and weird whistling noise started. I stepped up my search. An individual who did a Backflow Test for me told me about Quality Plumbing & Heating. I did not think they would come to Marion but they did. These guys were GREAT from day one. The guy who I explained my issue to was great. The guy who does the assessment and provides the quote was great. The guy who was sent out on an emergency fix was great. The team that did the actual repair job great. If it was allowed, I would give them more Stars! Quality Plumbing & Heating were: 1. Prompt. They let you know if they are delayed for any reason. 2. Affordable. Calculation of charges were explained to my satisfaction 3. Knowledgable 4. Thorough 5. Professional. It did not matter what questions I asked, they would answer and explain everything. 6. Courteous 7. Clean 8. Caring. read more

We were in a bind on this Sunday evening! No other 'emergency service' could come out. When I called QPH, I got Cory. He was kind and friendly, especially for a Sunday evening. I told Cory the issue and he said they could absolutely come out tonight. He contacted another service expert, Mike, and they got here speedily! They were professional and expert at their work - got right to it! Cory and Mike took great care with our home and were so friendly with my husband, me and our dog. We knew what the issues were as they tackled them. They fixed the issues, honored the quote and made our evening a thousand times better! No more blocked toilets or drain pipes! We will now work only with QPH after Cory and Mike's service. You can depend on these guys! Call them and hire them asap! read more

My mom's AC condenser and AHU were old and failing. QPH did an excellent job explaining our options and performing the work. They thoroughly explained the new condenser and fan coil system and laid out good/better/best options, including how they chose the most efficient sizing. They removed the old condenser and AHU, and it was a tight space in the attic. They installed a line for condensation that you don't even know is there. I also liked that they took pictures in the attic to show the work needed. They cleaned up the area nicely (they put tarps down to cover the carpet and cleaned up the garage when they left) and were very professional from consultation through installation. I highly recommend QPH. I also recommend their bi-annual service package. read more

I was quite satisfied with the plumbing services Travis Evans provided. Several months ago, he corrected a plumbing problem I had been dealing with for several years with my washer during the spin cycle. Others, through the years attempted to correct the problem without success. Recently, my kitchen faucet had a slow leak. I called a requested that Travis provide the service. He was prompt on his arrival. He diagnosed the problem. He provided with with options based on my circumstances. His workmanship is extraordinary. He was careful, efficient and knowledgeable. Travis is a true asset employee to QPH. Molly K. read more

Hands-down the best experience to date. I had a slight emergency last evening around 10 PM and made one phone call to this company. Within 20 minutes everything was set up for 7 AM this morning the on-call technician showed up at 6:52 AM and was amazing! He performed everything necessary and he cleaned up after himself. Everything works perfectly as it should again. They were honest and fair and very reasonably priced I would highly recommend them to anyone needing any of the services that they provide. Andy and Sam are two excellent guys!! Thanks again guys for taking care of my family!!! read more

'Twas the afternoon before Christmas Eve and 18 guests were due in two days. An HVAC man from a different company informed us that the sewer line hangers in the crawl space had failed, pipes had broken in multiple places, and were dumping all sewage onto the ground under the house. QPH threw 5 men at the repair at 4PM and had it repaired by 11PM. Those guys had already put in a full days work on other customers. They volunteered to get us back in tip top shape for the holidays. Their value exceeded my expectations. read more

I had an airflow problem with my HVAC. QPH came and evaluated my system and provided alternative solutions to rectify my problem. They increased the supply and return in my system making it more effective and efficient. The care, expertise and maintenance that was provided on site by Michael, Bo and Nate was OUTSTANDING!!! Project design and management by Travis Evans was great!!! I would highly recommend QPH for your HVAC needs as they truly care about their customers and results. Very well done, thank you! read more

From start to finish it was a great experience. Our A/C unit stopped working. We ended up needing a new unit. I called several other companies and was put on a waiting list with no time frame. I saw a Quality Plumbing Heating truck in our neighborhood. I decided to give them a call. Angie booked an appointment right away. And yes they were as busy as the other companies I called. The guys that came out were professional and friendly. I would recommend 100%. Great experience! read more

We had a leak through the ceiling underneath our bathroom, and they were able to fit us into the schedule in a very quick timeframe. Andy searched for the cause of our leak and did not jump straight to cutting into drywall to diagnose the issue as he knew we wanted to avoid that if at all possible. Thankfully he was able to locate the issue, fix it and test the solution without having to cut into the ceiling. We are thankful to have our issue resolved so quickly! read more

Woke up to water in the garage from our water heater. Called that morning and QPH had a team out that afternoon! They showed up at the time promised, tried their best to correct the problem to avoid additional or unnecessary costs and (when they had exhausted all other options) had our new water heater out and installed before my family made it home. Great service from a great team! I would recommend QPH to anyone! read more

The team at QPH comes highly recommended. They not only offered a solution for my plumbing issues, but also suggested the most efficient and long term correction for my plumbing issues. The entire staff was professional and knowledgeable and most importantly followed up and communicated to be certain the work was performed to 100% satisfaction. QPH will be my #1 GoTo for all my plumbing needs moving forward. read more

Unfortunately, I've had multiple plumbing, furnace, and A/C issues over the last 12 months, from standard maintenance to emergency services. Fortunately, Quality Plumbing & Heating has been available and fantastic every step of the way. From their service reps all the way to their billing department, I've always been treated with respect, educated on options, and served in a friendly manner. DL read more

I called to have a repair done on my furnace. The office responded to my call and scheduled a repair very quickly. The repairman(Roy) was very punctual, knowledgeable, and courteous. Their pricing was very reasonable and far less than what I expected. I have used several local plumbing/heating companies and its no longer a question who the best is. They have my business moving forward!!! read more

Needed to have A/C condenser relocated in order to pour a patio. Sam came out to quote the job and explained everything that would be done. A few days later Mike was out on a Saturday morning and completed the job quickly and efficiently. QPH also works on our rental properties and I highly recommend them for any job, big or small. Great company and people!!! read more

Had old furnace and window a/c's replaced with new furnace and central air in June 2015. Gas budget bill dropped from $88 before to $44 after. Electric budget dropped from $105 before to $70 after. House is much more comfortable year round. No more hot and cold spots. Crew that did the install were very profession and did an excellent job. read more

I have had a few big problems and some little problems. some big jobs, some small jobs. I live out of town as well. QPH has taken care of every one in a quick and courteous manner. very professional and willing to explain everything in detail and answer every question. great honest company! Quality costs but quality counts! highly recommend! read more

Needed two faucets replaced before a new washing machine could be installed. Called QPH and requested help. They called back and said a technician would be available the next morning. Technician showed up and quickly replaced the old faucets. Could not have asked for better service. I would highly recommend Quality Plumbing and Heating. read more

Seth is always as good as it gets to getting my projects done. I would highly recommend Quality Plumbing and Heating for all your plumbing and HVAC needs. They handle my rental needs, my personal home and my contracting business needs as well. Always top notch and very respectable. Easy to work with. 100% satisfied! read more

We moved into a different house recently and needed to understand how our heating system works because it is different than our past systems. We also wanted to make sure that the heat pump is secure in place. Andy did a great job explaining everything. He is very knowledgeable. I strongly recommend ANDY and QPH! read more