Chuck's employees were professional and did a good job. However, they charged me $110 for the 5-10…read moreminutes it took them to move my toilet and put it back. I was not informed beforehand that there would be an excessive fee for moving my toilet 1 ft. I would not expect an auto mechanic to charge me $100 to remove tires in order to do a break job. I would have gladly moved the toilet myself if I knew it would be an excessive fee. When I called Chuck to discuss it with him, he informed me that there's nothing wrong with charging over $600/hr to move a toilet or to charge me an extra $110 for something so simple without informing me beforehand. The quality of work was good but the cost for repairing a minor clog was excessive and included undisclosed fees.

I am from Nashville Tennessee, A trip to grandmas in Gas City to do some landscaping and painting…read morewas interrupted by a major septic issue. Chuck's was recommended and he was quick to answer, come and determine the problem and then do the job. Chuck and his crew were great, knew what they were doing and got it done in a very timely manner and at a fair price, even solved another issue without hesitation. If we had a Chuck's in Nashville I would defiantly use him, I encourage anyone with a septic, sewer or plumbing problem to give Chuck a call.

This company was on top of my problem within hrs. They set up a free consultation for me first…read morething that morning! The service technician was very easy to communicate with and has 29 yrs. of experience in the field. Within 1 hr. of his arrival he had asset the problem, gave me an estimate to fix the issue and had it fixed within minutes!! The price was reasonable and I let the "Pro's" handle the rest! I couldn't possibly say enough good things about this Company from beginning to end. They are the BEST at what they do in my opinion! Thanks gyes and gals for the service you provided me. Keep up the Great work

First time using Rooterman of Muncie which was sent by our home warranty company…read more We were very happy with their service. Rooterman showed up at the time scheduled and diagnosed our plumbing drain line problem. They installed a new clean out and jetted the pipe, then showed me the pipes via the camera they use to check everything out in the pipes. I was very happy with their service and highly recommend!

Had them prepare my AC unit for the summer season. On time…read morevery professional very courteous Will use them again.

I had all the plumbing replaced in my house. The gentleman who came snd gave a quote was very nice…read moreand polite. Got a good quote and had 3 come the first day (I didn't catch the one guys name) and 2 come the next day Tyler and Clayton. They were polite and respectful of property. They did a great job and finished on time. Cleaned up well and good communication. Would highly recommend.

Brights Septic & Sewer I've used this company several times,…read morebut never again! PLEASE SHARE AND RESHARE!! I had them out to clear my sewer line, they found nothing and ran into no roots, cost was $200. A month later I'm backed up again. I call and explain the situation asking what can we do about this? I didn't think it was right that I should have to pay again, especially full price. They said they would call me back and let me know. I receive a call 3 hours later from a worker that they're on their way and it would be another $200. I said no, this wasn't discussed & I didn't approve this. I called the Company and was told they would come out again but if they found anything I would have to pay $200, if nothing was found it would be no cost to me. They also said that since I'm so far from the sewer main, over 100ft, that I might need to put in another clean out that's half way between my clean out and the sewer main. They found nothing and they went out 100ft, 20ft more than the initial time they came. The worker called his boss and said that there was a blockage within a few feet of the clean out but was unsure why or what was causing this. He was told that I needed my clean out repaired and they would need to come out and use a camera to find the issue but this wouldn't be a 'freebie'. Here's where it gets interesting..... They were the ones that installed my clean out AND replaced several feet of sewer line, less than 3 years ago! Now.....why would you install the clean out next to the house KNOWING how far from the sewer main I am?? They then argued that they weren't the ones that even installed the clean out, saying they would have to dig through years of paperwork to find out for sure. Once the worker left I called the company myself and let them know the exact date this was done and asked how we could get this resolved. I let them know that this was the 3RD time I've had to have my line cleared since they installed the clean out. I was told someone would get back with me. Now, 13 days later I get a call from Travis... He was very polite but began this conversation with, "Presumably we MIGHT have installed the clean out several years ago." Uhm, excuse me?! You DID install the clean out! He then went on telling me that, "I had a bad attitude and that maybe we should start this conversation over." I said sure, let's do that! He said, "Okay, we installed a clean out and your having issues with it." I said, "Yes, you did this in January of 2021." He then went on saying how rude I was and that I needed to change my attitude or he wasn't going to help me out. (All I had said was they were the ones that installed the clean out and they were acting like they didn't, I even asked if he'd like to see the paper!) He then went on to say he didn't have to be talked to 'this way' and maybe I should be nicer if I wanted his help. Then hung up on me.

From the owner: Bright's has been happily serving Grant County since 1965. We are Grant County's largest septic…read morepumper and septic system installer. Owners Trevis and Larry Bright are available for all your septic needs. Including Installation, repair and maintenance of septic systems, sewer lines, and water lines. We are IOWPA certified septic system installers and inspectors. We also do Cleaning Services, Leach Fields, Plumbing, Plumbing Contractors, Plumbing Services, Septic Tanks, Sewer, Sewer Contractors, Sewer Lines, Sewer Systems, and Water Lines.

Our sump pump died. The tech came out the next day (other than plumbers needed 3-4 days) and he…read moreefficiently swapped out the sump and added a battery backup. The best thing was Tye's willingness to answer plumbing questions. We're in a new-to-us home with different systems than we're used to. Price-wise, I googled average costs and they were in the average range.

Rich was very kind and knowledgeable. He fixed our sump pump in under an hour & explained the…read moreentire process.