After a few days of living in denial that our central air unit wasn't working, we called Kennedy's…read moreto have them come take a look. They unfortunately were booked up that day, but said they'd try to get us in. They called later on that morning to let us know someone could come out. My husband met with the technician, and he let us know we'd have to get a new unit and also a new coil. Shawn, the owner, came out to give us an accurate estimate and they scheduled someone to come out and replace our unit that following Monday. It was quite a job, but they did it and got everything up and running. They wouldn't even leave until they knew the air was blowing out at a certain temp. I couldn't recommend them more. They were helpful and super professional.

My heat quit one evening, (of course on an inconvenient Friday night.) When I called Kennedy's- I…read morewas expecting a service call, and to be billed extra since it was after normal business hours. Instead, the owner walked me through some quick troubleshooting, even told me where to get the part and what to get. I had it fixed quickly. He could have sent someone out and charged me out the ying-yang- but didn't charge me a thing. That's the kind of honesty that I'm looking for in a company. They've made a customer for life out of me.

I am extremely pleased with Advaced Plumbing. They recently replaced my tankless water heater and I…read morecould not be happier with their services. Everything about them was professional. The pipes are now placed in an visually esthetic functional pattern and I regained some floor space. No more slow drip and the fast long lasting hot water is amazing. Service fees were fair. I have definitely paid more for less in the past. If I ever have another plumbing issue Advanced Plumbing will be my first call.

Honest, prompt and reasonable. Would use them again in the future definitely. Also very…read moreknowledgeable.

Chuck's employees were professional and did a good job. However, they charged me $110 for the 5-10…read moreminutes it took them to move my toilet and put it back. I was not informed beforehand that there would be an excessive fee for moving my toilet 1 ft. I would not expect an auto mechanic to charge me $100 to remove tires in order to do a break job. I would have gladly moved the toilet myself if I knew it would be an excessive fee. When I called Chuck to discuss it with him, he informed me that there's nothing wrong with charging over $600/hr to move a toilet or to charge me an extra $110 for something so simple without informing me beforehand. The quality of work was good but the cost for repairing a minor clog was excessive and included undisclosed fees.

I am from Nashville Tennessee, A trip to grandmas in Gas City to do some landscaping and painting…read morewas interrupted by a major septic issue. Chuck's was recommended and he was quick to answer, come and determine the problem and then do the job. Chuck and his crew were great, knew what they were doing and got it done in a very timely manner and at a fair price, even solved another issue without hesitation. If we had a Chuck's in Nashville I would defiantly use him, I encourage anyone with a septic, sewer or plumbing problem to give Chuck a call.

First time using Rooterman of Muncie which was sent by our home warranty company…read more We were very happy with their service. Rooterman showed up at the time scheduled and diagnosed our plumbing drain line problem. They installed a new clean out and jetted the pipe, then showed me the pipes via the camera they use to check everything out in the pipes. I was very happy with their service and highly recommend!

Got the job done in expert manner. Polite and hard working. Got new toilet and sewer line…read moreinstalled. All completed professionally and inspection was passed by the city. Dustin and Carson were great to work with along with Mr Bowden.

Chase was very knowledgeable and explained in detail what I needed and would be getting . He helped…read moreme arrive at a price I could afford. This was my second furnace with Summers and I felt comfortable with their service . They also cleaned my heat ducts and I was very happy with that service .

The initial work they did was terrible. (October 2024). On the fifth visit back out, (January of…read more2026) I got someone who fixed the problem with my sink. The first three techs out didn't seem to have a clue about their job. However, every time it gets cold, my washer still overflows. I had a tech out to talk about that. (Another visit in January 2026) He told me what I needed to do and then proceeded to charge me the $99 service fee that I was told would be waived because it was an ongoing issue from the initial work. A year and a half and I still have issues. In my opinion, a waste of $7000 and my time and energy. Needless to say, I would not recommend them and they'll never do any work at my house again.

Rich was very kind and knowledgeable. He fixed our sump pump in under an hour & explained the…read moreentire process.

I needed to replace two frost free hose bibs that were easily accessible. Two other companies…read morerequired a sales person come out to give the quote and both quoted over $700 PER hose bib. I was able to send Legacy some pictures and they quoted just under $600 for the whole job. The technician arrived on time, he was professional and efficient. He got the job done quickly and the work looks great.

Installed new hot water heater. Reasonably priced and same day installation. Friendly, competent…read morestaff. Great to work with a family owned business.

I highly recommend this plumbing service. The customer service was fast, polite and responsive. The…read moreplumber was clean and very courteous, went out of their way to please us by following up with a call and a note. The response time was 1 day ( mine wasn't an emergency). The woman that makes the appointments was very polite and flexible, as I am a night shift person. Great business if you need plumbing work done!