I came to eat Sunday night 7/9/23 as a party of 3, arriving at the restaurant by 8:45pm. We had confirmed last call at 9pm and closing at 9:30pm before heading over. When we arrived, we stood and waited to get seated, and first thing we heard were two of the older Korean staff ladies talking to each other a little annoyed, "should we take them or not", in Korean, which we understood, and then "just take them." We sat down, and it was a good thing we already knew what to order, because one of the ladies urged us to order right away. Along with our entree orders, I asked for another set of banchan, but she said no, that they don't give out extra set of banchans. If this was their usual policy, I would've understood, but I've been to this restaurant in both Buena Park and Irvine locations several times, and whenever we asked for refills or another set, it was never an issue. I did notice that the manager/ owner was not in the store tonight (we thought perhaps she's at the other location), and it just felt like everyone was rushing to close. The short tone of how she spoke to us really upset my boyfriend and my sister, but I convinced us to stay and eat because from previous experience, the food was always on point. However, one of our orders tonight, jjajangmyeon, was so disappointing. As soon as it came to our table, we could tell the noodles were not drained enough because the jjajang sauce (which was given in very little portion compared to the amount of noodles) was so watery and not sticking to the noodles at all. We thought maybe adding more of the sauce would help thicken the order, so we asked for it with the same lady. She went over to the kitchen, and we heard her ask for the sauce, and we also heard her say "for that couple with no manners" in Korean, and in Korean it sounds and feels demeaning and frankly, just rude. I don't know if she meant me and boyfriend, or one of the other couples in the restaurant, but regardless, it wasn't professional at all to say that so audibly about customers in the first place. Anyways, we got our extra sauce, and it helped in that the order wasn't so overwhelming with just noodles, but it was still a little wet even after mixing thoroughly. We ate what we could in that sitting, paid and left a decent tip for what it's worth, packed up our leftovers, and left the restaurant at 9:18pm. As customers, I thought we abided well within their usual rules of operation, and wasn't pushy or rude when asking for certain things. However, the entire time we were there we did not feel welcomed and we did not receive the usual great service, and think two stars is generous. Things definitely felt different compared to when the manager/owner is there. read more