Went In For a quick lunch. The server took my order and entered a wrong item. I paid cash then I questioned the charge. She charged for a full roll when I wanted a half, about a five dollar difference. I also ordered a bowl so that was too much food. I asked for a half roll. After shutting her register replied "we don't give refunds ". I said you just took my cash I want a refund. They refused. Apparently you have to email somewhere else to get a refund. Even when your cash is in their drawer. I will never eat at a yogis grill again. The worst customer service ever! Terrible! read more

I walked in with my dog which is a legitimate service animal on a leash. Some woman with a very poor attitude claiming she's the manager immediately said I cannot have my dog in the store (to order takeout). I explained to her that he's a service animal and she had a very snarky attitude and rudely responded with "well where's his vest" as she walked away from me and headed toward the back kitchen while shaking her head. She took her time before coming out again and said "for future reference you're not supposed to have an animal in here". I told her I'll take my business elsewhere. Very poor representation of your company read more

The chicken had a crunchy texture that white meat chicken should not have. Basically inedible

I work right above these guys there in DT Phx, and always like to run out for a quick bite for lunch. Yogi's is on my Top Three list. Why ? Well, the food is very good, at least for fast Japanese food. The only item that takes a few minutes is if you get the salmon. -And it's worth the 3-4 minute wait; not that 3-4 mins is that long. I usually run with the salmon and vegs (you can substitute this for rice for $2, I think) and avocado for another $2. Noting...... This bumps up the price, and I am not complaining; I'm just pointing it out..... Taking lunch from $9 or $10 to $14 or so. One time in three I'll kick in a $1 or $2 tip; so yeah... Not cheap with the add-ons. -And I'm not being cheap with the buck or two (IMHO), but with min wage at $12....... Yeah, I'll kick a few bucks here and there but not all the time. As to value for the price..... Noting, you're getting steamed vegetables, salmon, avocado..... I ask for half sauce.... Slap on some jalapenos... Perfect meal taste-wise and health-wise as well. So, I'm good with it. The taste is usually very good. Cannot say excellent, but note the food is served in 3-4 minutes, so..... Yeah, excellent given it's fast food. Also, they have a decent side bar with fresh onion slices and jalapenos; pretty solid. Not too many options; but just enough to offer a decent little add-on. The staffers are all really nice. I'm sure they're used to seeing me by now, and are aware of the Old Dog who staggers in 1-2X a week, scarfs down the chow, and runs off. In the end..... In consideration of this being fast food; yeah, it's 5 stars. If this were a sit-down, more pricey Japanese place; I might say 3.5 stars. But, fast food and reasonable prices ? Staffers who are really quite friendly as a general statment.... Gotta run with 5. read more

I was in the downtown location which I frequently stop by since they are downstairs from the building I work in and ordered a large side of chicken. It came in a larger container but was the equivalent of a small because I often order both. When I questioned the kid at the counter, he said that is the large. He went to the back and I'm guessing spoke to the manager and brought out the small container. I dumped the "large" chicken into the small container and it fit perfectly and looked exactly like the "small" chicken I've ordered. The kid at the counter took it into the back and came back out. When I was waiting for a response he said that's a large. I then asked to speak to the manager but he would not come out and talk to me. I then asked for a refund and was told that could not happen and that I would have to "email" the address on the receipt for it. I told them that is not how a business is operated. I was not leaving without anything. I stood there for several minutes thinking the manager was going to come talk to me and when I asked the kid if someone was going to talk to me he said no. Then a talk thin dark haired guy, who I think was the manager, came from the back and violently grabbed my arm, told me I needed to leave and proceeded to physically and forcibly push me out of the store while I was trying to grab my wallet and receipt and said he called for security. He then pushed me out the front door. I went to security for the building because I work there, and they said no one called them. I contacted the "gmail" account and via email provided the details of the incident and that I wanted my refund and have not heard back from them. How does a refund work via email? I'm not providing card information via email???? Additionally a police report will be filed for the assault by what appeared to be the manager. Footnote: Everything Jason said is not true. I did not begin "yelling" and screaming". He's trying to defend his staff and consitent bad behavior. This store has a bad reputation. I have talked to my co-workers and they said the are very rude at this location and are super nasty to the Uber drivers checking their orders. Some of our staff won't stop in at this location because of this. I have heard other issues about this restaurant from many people that work in the downtown area. He just has no defense. His staff is not trained. If they provided more chicken, why didn't they tell me? That never happened. The issue became my refund which apparently they can't do. That being said, no one has the right to put their hands on someone else. What does race have to do with this? Is Jason a racist against white people? read more

I went to Yogis Grill Downtown with my husband and friend on 12/27/2022. It is in a great location downtown and the food was wonderful. I really enjoyed my chicken and beef teriyaki bowl. The service was fast and everyone was helpful and friendly. The ambiance was exactly what we were looking for. We sat outside and people watched as we chatted and enjoyed the scenery that the downtown had to offer. read more

Variety of options, to include specific lunch specials and combos. Centrally located. Open seating, but limited to 2 seat tables inside. Staff is friendly and efficient. read more

Yogis Grill - Teriyaki Chicken Bowl Lunch Special - Japanese Near Me - Phoenix, Arizona

The food is absolutely delicious and the service has been outstanding! My favorite is the chicken teriyaki bowl and also the sushi.

Customer service was outstanding. I order a large chicken and beef plate. And i really wanted to ask if order went in accurately. There were a half inch of rice spread out and some chicken and shredded beef on top. For that price this is all I get? I ordered a large plate. I finished about 70% and was still hungry. read more

Delicious and quick. Guess what this is not high end food but it's good and it's decently priced for downtown Phoenix. Some items I would recommend are the eggs rolls, the spicy tuna rolls and of course rice bowls. I prefer the basic chicken teriyaki but I have had the beef and the veggie bowls as well. Best rice bowls downtown Phoenix. read more

Yogis Grill - Chicken Teriyaki Bowl Large , I added Sriracha Mayo, Sriracha and Green onions from the condiments bar. Very tasty. - Japanese Near Me - Phoenix, Arizona

I came in the other night only to turn around and walk out. I'm not sure what was happening, but I witnessed the manager (I think his name is Dave) screaming at an employee while other employees looked completely horrified. I can't continue patronizing an establishment that treats their staff that way.....the food is definitely not worth it. read more

Love the lunch specials at Yogis. Half veggies half rice keeps with extra teriyaki chicken always cooked perfectly. Always friendly service. read more

Excellent customer service and healthy options in downtown! The prices aren't bad either.

I usually like to leave positive reviews but I felt simply awful ! The cashier ( guy with blonde long hair ) don't know his name and after this encounter I rather not know it , If you're unhappy with your job FIND A NEW ONE ! Instead of giving attitude and rolling your eyes at me because your miserable at your job ! Also I don't know who the manager is but little advice FIND NEW EMPLOYEES or they should fire you as well for allowing this type of customer service ! CRAPPY CUSTOMER SERVICE DONT COME HERE AND if you reply back being rude I'll make sure to find the corporate number and call , I won't ask you for it I'll find it on my own !! read more

Horrible experience. Never been before. I got my food and asked if there were packets or containers to put things like soy sauce to go. The employees told me they charge (I had no problem paying) but I said well it's my first time here how am I even going to know if I like your food let alone these sauces on my food hence the reason to get it on the side and the employees laughed at me and acted busy with their duties. I know my dad gets yogis often and I called him he always gets packets and sauces on the side without getting charged? I emailed corporate and still have not received a response. Horrible customer service- never going back. read more

There are so many options too choose from I decided to go for the teriyaki chicken bowl I definitely would recommend this dish it's so delicious the flavors are sweet and savory, the chicken is tender juicy and it also comes with fluffy white rice very yummy. So I came back and I got the most RUDEST SERVICE I can't even describe it in words I'm so upset. Don't come here I would not recommend this location to anyone. So sad read more

Staff doesn't take orders correctly and then they won't re-make an item when you told them no veggies. They wanted to ring up another item, while it was their mistake. Also, they don't even know what the Asian drinks are, my son and I will try another spot in future. read more

During the afternoon of August 22nd I was with three of my friends who also were wearing Ward or Trump shirts and we were told the place was closed to us. We did not ask the person if she spoke for restaurant as she was standing in the doorway and closed the door exiting into the restaurant leaving us outside. read more

Yogis Grill - Japanese Near Me - Phoenix, Arizona

Yesterday afternoon, tried to stop in the open store for lunch. An employee said we were not welcomed there because we were wearing Trump supportive shirts. The outside seating was still there, the door was open and people were coming and going, but we were refused service. The manager posted that they were closed, and they were in the evening, however, he is incorrect that we were turned away. His employee refused us entrance, I have the pictures. Please do not make us post the pictures and please do not say it is not politics. I will never return to your store. read more

I can't say enough good things about this place. They have a good selection of both sushi and noodle bowls, various sauces and toppings (the standard sriracha as well as some which I haven't seen before), a selection of different iced teas (watermelon!), and outdoor seating with misters (which I find nice in the evening, especially around 7 pm). They also have a digital soda machine and a trendy, modern atmosphere. I ordered the spicy California Rolls and a veggie bowl with egg rolls and decided to try the spicy chili sauce and teriyaki sauce. The sushi was very, very delicious and so was the veggie bowl and egg rolls. The servers were kind and inviting and I will definitely come back to try more sushi! read more

Yogis Grill - Spicy California Rolls with spicy chili sauce - Japanese Near Me - Phoenix, Arizona

Went in for lunch. The place was dirty and the staff was not very nice. Yakisoba noodles were mediocre and shrimp were not deveined, yuck. Definitely would not recommend. read more

The quality of the food at this location has been consistently good. The tofu and vegetables taste fresh allowing you to appreciate the delicate taste. read more

Yogis Grill - Here are the pictures of the Ubereats app - Japanese Near Me - Phoenix, Arizona

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I paid for a drink and the drink machine was broken. They refused to give me a refund and lied to my face saying it would come out of their paycheck. I didn't get what I paid for! I was given a business card to their "corporate office" I called it and the phone in front of me on the counter starts ringing. Lied to my face again. I'm completely disgusted with the staff and the way they handled the situation. Then on top of it all they mess up my food order. Get your shit together. BBB is gonna get an earful about your operations and so-called refund policy. read more

Walked in 10 minutes before they close at 4pm on a Saturday and they said they're closed and refused to take an order. Fuck this place Also the owner has now commented on this post a year later and didn't even read what I wrote. LOL read more

Let me start by saying I have NEVER written a bad review on yelp (I usually don't fell it's worth my time but I can't help it) The food is good. The owner is an a**! This place sells sushi, if you are like me you want a little ramakin of some sort so you can dip your sushi in soy instead of pouring it on top. For the first few months he just PRETENDED that he didn't have any (when you get them when you order potstickers)... However today, he decided that he is going to charge 25cents for those tiny little containers. SOOO if you want to work around this, you must ask for a water cup, and put your soy in there OR for fun, just ask for one and watch how they all respond (any of the employees) it's clear that the "ramakin nazi" has given clear direction for everyone to pretend they don't exist. "I'm sorry we don't have any" I'm sorry, but I work in this area and I (unlike many) go buy lunch EVERY DAY! (Like I said in the beginning, the food is good) he would be making WAY more money off me if he would just give out the stupid ramakin. But instead he has made the "great" business decision to charge 25 cents (or not provide one) causing him to loose potentially $75 per week (just from me) read more

the food is okay but the spicy edamame wasn't the best. It looked very sloppy and wasn't all that spicy.

I ordered the regular chicken teriyaki bowl and it was delicious! Just the right amount of food for lunch. The only downside is that it took 14 minutes to get my order and as it was my first time here I wasn't sure if they were going to call my name, number, or bring it to me as it was a little unorganized. read more

Yogis Grill - Regular chicken teriyaki bowl topped with spicy mayo - Japanese Near Me - Phoenix, Arizona

Love the one by my house in the west valley. The one downtown disappointed today. I called to place an order and was told it had to be over 20.00 and was asked is it over 20.00. I Said I don't know but can you check? He checked my items and said yes it will be over 20.00 and asked me to hold. Then he gets back on the line and tells me the cook said the order is too small but you can come in an order. That's ridiculous my order is over 20.00 but not big enough to place unless I walk in? So I sent my son there anyways to go order. My food was a 9.00 avacado salad that was sad, not worth the 9.00. The west valley one is a lot more filling then the sad one they gave me. I'll stick to the west valley yogis from now on! read more

This was just plain not good. I ordered the butter garlic noodles with shrimp. I had a total of 5 over cooked shrimp in my meals. They were rubbery and essentially not edible. The sauce was not very flavorful. It was greasy, not exactly buttery and it didn't really taste like garlic. The sauce was also very thin as well. The meal was advertised as being served with vegetables. When I say there was like two bites of the soggiest veggies ever, I am not exaggerating. To make it all worse, the food is seriously over priced. I have had better food court Asian meals. I would say this is a strong pass and I will not be back. read more

Ordered a noodle bowl and wanted to substitute katsu chicken instead of grilled. They charged me for the bowl and an extra $4.99 for a "specialty order". Came out to be a $17.00 bowl. Not to mention the serving size of chicken was a joke. Food was dry and chicken burnt. I emailed their store but have been ignored. Save you money and do not trust them with your debit card. No warning to the up charge wasn't until I got home I realized how much it all was. Their receipt specifically states on the bottom do not contact store for refunds which only tells me they must get a lot of complaints. read more

Never in my life will I EVER go back to this place!! Beyond awful customer service! I ordered two sushi rolls, both with soy paper instead of seaweed, and add cumcumber to one of the rolls. They brough out both rolls, both without soy paper, and they did not add the cucmber. When the lady brough the food, I told her about the issues, she took the food and had it remade. She then brought the rolls back to me, one had soy paper and the other one didn't. I took the rolls back in myself, explained the situtation and she took the one roll from me that had the seaweed. I waited again for them to remake it, an this time a guy came out and said "the chef will not remake it". He said that I didn't ask for soy paper on the second roll when in fact, I definitly told the lady who brought me my food the first time I sent it back. He said, "next time you can be a little more descriptive when ordering". How more descriptive can I be when I say I want soy paper on both rolls! And the kicker... I said that I was not going to eat it because I do not eat seaweed and that I was going to have to through it way if they were not able to remake it. So he took it upon himself to through it away for me without asking, cut the conversation, and walked off. This is the second issue I've had with this place. DO NOT EAT HERE!!! read more

If you like to be able to eat your food with sauce on the side and not be charged extra money; DO NOT COME HERE. They want to charge you extra money to get a cup just to put your sauce in even if you ask for your food plain. And don't dare ask for a refund because all of a sudden the manager is busy and the regular associates cannot do refunds and cannot offer you anything to put your sauce in because they say it comes out of their check. I got a business card to contact corporate to give them a suggestion so I hope they are seeing this. If you feel that your franchisees should treat their customers this way I will not be back. And a shame because I used to love this place until this experience. read more

Udon: Thick white noodles with fish broth. Cucumber roll: sometimes with rice around or with out, seaweed wrapped around small pieces of cucumber and occasionally carrot. California roll: rice wrapped around seaweed with crabmeat and avocado. Yakisoba: Japanese noodles wok fried with veggies mixed together with Yakisoba sauce. Gyoza: Japanese fried dumpling. read more

Seriously. I ordered ahi bowl. And this is the amount of fish added the the bowl. 12 dollars for the bowl and maybe. 2 oz of fish. What a complete waste of money. I order this place on Uber eats all the time for teriyaki beef. Decided to add this in also. This place is no longer on my list to eat from...the sauce thing is a comparison to show how little is there! read more

Yogis Grill - Japanese Near Me - Phoenix, Arizona

I ordered take out from grub hub and grub hub dropped the ball, so I walked down to Yogi's grill and explained what had happened, they were nice enough to make me a fresh teriyaki bowl after my order had been sitting for a hour, it may not seem like a big deal but they happily did it with no questions asked and the teriyaki bowl was good so I'd for sure come back anytime !! read more

The food quality is good, but as other people have pointed out, it is too expensive for what you get. The grub hub adds $2 for takeout. If biz doesn't have online ordering tool. Why should I pay? Make the business pay. I will still go here, but just not as frequently. read more

Discovered Yogi's while looking for a place to eat with a friend (he's a vegetarian). This location caught our eye with its modern and clean design. The ambience inside was perfect, mellow with a nice flare. I ordered their Teriyaki Chicken Bowl and a sushi roll (Vegas Roll is ah-may-zing) Their chicken was tender and juicy. It had a nice grilled flavor that went hand in hand with their teriyaki sauce. Not too sweet or artificial, just the perfect tangy to sweetness ratio. I was pleasantly surprised by how balanced and harmonized the flavors were in every bite of my meal. My friend ended up ordering the tofu cutlet bowl (I dislike tofu) but it looked and smelled pretty good, so I gave it a try, totally changed my mind. If you're looking for a quality bite downtown during your lunch break or dinner, I definitely recommend Yogi's. read more

Worst service in downtown. Never take responsibility for their mistakes, nor compensate or refund. Never go there again

Great food but customer service is horrible. Placed a phone order 1 hour prior due to a short lunch. They said it would be ready by 1 pm. We got there at 1:05 and the order was jot ready in-fact nowhere to be found. The kid rang us up and we paid. I told him we ordered ahead and he did not apologize but said it doesn't take but a "few seconds". We waited and finally got our food at 1:15. I am just so disappointed at the lack of customer service and accountability. Another worker accused us of calling the wrong store and lying about who we talked to. I do like the food but wont be returning and will tell all of my co workers. Chipotle and Pizza Studio you have more business. UPDATE: I do have a record and a screenshot of the call. Accountability is the first step towards customer service not denying the issue. Apology would have also been nice. Wow! read more

Yogi's Grill is a well put together and calm environment to sit in and enjoy great tasting sushi. Not only is it affordable, but you can taste the high quality fish that they offer. It's really difficult to find a quality sushi restaurant that doesn't charge you obnoxious prices. And for many that are beginning to enjoy sushi and other Japanese cuisines, their menu has various dishes that tends to everyone's tastes. They provide traditional and different takes on sushi dishes, many different rice bowls, and even noodles. From what you can see, Yogis can be extremely inclusive to many different tastes. Even their varieties of sushi rolls can expand many people to different flavors. I think Yogis is a great representation of Japanese meals and they execute it perfectly! read more