Came here for the first time & invested in a new crossbody bag as my current one was starting to…read morecome apart. Received fantastic & friendly service from each employee I interacted with. This company is a customer-owned company. They sell high end equipment & clothing for the outdoors person. You don't need a receipt to return anything. I also joined their Lifetime membership. Very good perks. Clean, well stocked & maintained store.

So I was on the hunt for some new walking tennis shoes for outside that are zero mm heel to toe…read moredrop or neutral and have enough toe room for my toes to spread but I also have a very thin heel, so kinda difficult to find the perfect shoe. However, I'd been reading about the Altra Escalante and saw that this REÍ had them, along with some other brands. I'm so glad that I popped in here as the salesperson was super knowledgeable about what I wanted for my new walking shoe. He found several different brands that might work and I went about trying them on. I narrowed by search down to two when he suggested that I take a few laps around the store! That made all the difference in making my final choice! I did buy the Altra Escalante and they have been working out perfectly! They weren't cheap but they are definitely worth what I paid.

Love their polo shirts! They are soft and cute Really love wearing them when golfing!read more

Amazing customer service! Saul helped us get exactly what we needed. We love bad birdie!read more

We visited Between the Lines while we were in town for Dodgers spring training and had such a great…read moreexperience. I'm so glad we chose not to buy from a bigger sporting goods chain like Dicks and came here. We had a very good personalized 1 on 1 experience with Dylan and Tanner who were very knowledgeable and helpful with helping my son choose the right glove. They have a great selection of bats and gloves amongst other baseball and softball equipment here. The store is just big enough without being overwhelming. I can't thank Tanner and Dylan enough for the wonderful experience. They also have glove break in service which is normally $60 but $30 if you buy the glove from them. Since we are out of state they said they could keep the glove and complete the service which is 5-7 days and then ship to us. 10/10 recommend!!!

UPDATE: I'm upgrading my review to 5 stars because Dylan the manager reached out to me later in…read morethe day and was kind enough to offer me an exchange for another set of catchers gear...huge turnaround for what I consider to be a large purchase. Customer service like this will definitely bring me back as a customer! Wish there was a zero star option. Bought $300 catchers gear for my daughter's birthday (of course no way to try it on first since it's online). Their site claims easy, hassle free returns/exchanges;however, somewhere on the site (mind you, not on the listing or the actual order) their policy states no refunds/returns on any item discounted over 25%. I'm now stuck with ill fitting gear (which is correct size according to sizing guide). I offered to buy a $400 set in exchange and they offered a 15% discount if I order from them again...why would I buy there again when I'm stuck with a crummy purchase? If you're getting a "good deal", make sure you're getting exactly what you need, or you will be stuck with it...poor customer service! Never again.

Yesterday I went into DA to make a purchase, due to the current climate with such chaos going on…read moreright now I was a little nervous. EVERYONE was so kind, they made me feel welcome and put my mind at ease, the process was smooth and fast! I will NEVER purchase from another gun store. Give them a try, they are SUBJECT MATTER EXPERTS!! They gave me a great deal on my 9mm and through in some extras! Thank you, DA, I'll be back! (I wish I could give them 10 stars)

I've been coming to this shop for a while now, and I can't recommend it enough. The staff are…read morefriendly, super knowledgeable, & genuinely care about helping you find the right gear. They take the time to answer all your questions and make sure you feel confident in your purchase. A must for beginners and people looking to expand in their knowledge. The selection is great, the prices are more than fair, and the atmosphere is welcoming. They even threw in some extras which was not expected and very appreciated. This is my go-to spot for anything firearms or parts related! Thank you!

Visited their impressive store on 6/17/26, with a particular compact firearm in mind to purchase…read more Sales rep Devon was very helpful and suggested another firearm for the specific use of summertime concealed carry. We went with his suggestion, and as a plus we were able to take advantage of their "Take a shot" offer. Very pleased with their store, their selection, their displays and their professionalism.

I have driven over an hour to Scottsdale Tactical twice with the intention of purchasing a firearm,…read moreand unfortunately both experiences were disappointing. The staff came across as rude, unwelcoming, and unwilling to provide basic customer service. As someone looking to make a significant purchase, I expected to feel comfortable asking questions and receiving guidance, but that was not my experience. I've honestly had much friendlier and more helpful service at large chain sporting goods stores than I did here. Customer service plays a huge role in where people choose to spend their money, especially when buying firearms, and Scottsdale Tactical fell well short of that expectation.

I've been customer of Stephen's for a while. He is a very skilled, old-world craftsman and a…read moregentleman. He's worked on several of my guns including today, installing a new trigger on my older AR-15. His work is absolutely the best and he's a gem to work with. 100 out of 100 stars.

Gunsmith's name is "Steve". What a nice man! Add to it being a very competent & efficient gunsmith…read more I brought him my Taurus Tracker and the specific platform necessary for the installation of a new ADE RD3‑019 (RMR green dot scope.) After consulting with my ChatGP "buddy\advisor" specific screws were crucial to successful install. I purchased them separately from Amazon. Steve didn't like the head tapering. He asked permission to use his own screws. Upon my affirmation, he proceeded to his belt sander to make custom length modifications on his own screws. He treated my Tracker like a surgeon with his scalpels being a host different punches, screwdrivers, and Allen wrenches. He was intriguing to watch! Not only did he calibrate my scope perfectly, I asked him if he could take a quick look at my 9mm semi with a green dot laser to check its alignment. "No problem". Done in a jiffy. I can't recommend Steve more highly!

Competitive pricing and friendly staff. They stayed late one night while I completed an FFL.read more

I purchased an item form Northwest Armory Dec 24, 2025 and found out it was the wrong product, I…read morehave left multiple emails asking how to return the item and have not received a response in three weeks. I have also tried to call their three stores and never get anyone. the phone just rings and rings at all hours of the day. I am ready to file a complaint, this is not customer service. Beware of Northwest Armory folks, they look more like scammers than a legitimate business.

Service was great ! 10/10 store is bigger then it looks and has a nice selection. everyone working…read morewas very helpful and kind

This is a nice local fly shop that offers equipment, instruction, and even escorted fishing trips…read moreto various places locally and globally. I've been here twice and found the staff knowledgeable and friendly. Marc seems like a helpful guy, for example. There's a "sale room" with decent discounts and bunches and bunches of flies for sale in the center near the back. I did not experience any high-pressure sales or condescension that you can see in some shops. Located near the interstate with a moderate amount of tight parking spaces. I emailed a question to them twice without response, so I'd recommend giving them a call if you want to reach out. They may not check email. One can sign up and pay for in-store instruction classes online. If you're looking for a local fly shop, I'd recommend you stop by and see if it works for you. In my two visits, I came away pretty happy.

Jared is a great guy and great work done there! highly recommended!…read more I took my rifle in there that was having problems in a year and a half later it's running flawlessly

I bought an inexpensive doublestack 1911 and after about a 1000 rounds realized it needed serious…read morework. Gunsmithing was excellent. Looks awesome, trigger job is nice and crisp, and it now locks back with empty magazines. Highly recommend.

VIsit Scottsdale 101 if you are looking for Dick's Sporting Goods. This is a great source to find…read morejust about any athletic sport need. Large equipment such as treadmills can be found here. They have weights, shoes, specialized clothing, all types of rackets, footballs, basketballs, softball, bats, mitts etc. I could go on and I am sure you can imagine. A very organized store categorized by the sport. There are many types of accessories such as sunglasses, mugs, coolers too. Staff are helpful. Shared parking lot and WiFi available.

We usually go to the DSG at Scottsdale Fashion Square, but today we found ourselves in North…read morePhoenix and decided to pop into this location instead. The first thing my daughter said when she entered the store was "wow, this is a nice Dick's!" I don't disagree! We found what we were looking for... a new net for our basketball hoop, and of course we found more than that too. We ended up purchasing not only the net but a new wiffle ball and bat, a new basketball, and some CLIF energy chew bloks. I'm sure I could have done a lot more damage, so this wasn't too bad! The staff were friendly and helpful and the store was organized. This DICK'S location is much easier to get in and out of with plenty of parking out front (vs. the mall location). We will be back.