Awesome selection of ski and snowboard gear and great deals at heir sister-store, Avalanche Outlet,…read moreright next door. The staff is friendly and knowledgeable, but Maddie really stood out. She clearly knows her snowboard equipment and handled a super busy snowboard section like a pro--helping multiple customers, keeping things organized, and even supporting her teammates when they were overwhelmed. All of that while staying friendly and positive. She's the reason I'll be coming back when it's time to upgrade my gear. Ski Pro management--Maddie is a gem. Don't take her for granted.

The workers were very condescending and would try to make decisions for you. Very bad experience…read moreoverall.

I love this place. Sometimes I come in here and walk around while my kid's are at their gymnastics…read morenext door. Nice combo of new and used. Some of the used stuff is dirt cheap (price-wise). Like garage sale cheap. It's great. They might have the most interesting collection of fishing gear for sale I think I have ever seen from a smaller sporting goods store- vintage rods, reels, lures. I buy and sell, and was amazed at some of the things they had on their shelves.

Tariff pricing getting in the way of getting the kids the sporting gear they want & need?!!…read more Buying used (some new) gets around all that, and this amazing place has gear for every sport you can imagine!! Name a sport. It's there. Call first and check if you don't believe me! This place is AMAZING! They buy used gear as well! Gather up the gear that's been outgrown as you get a better price if you put it toward store credit!

Been shopping at this location since 2017/18 and always had the best experience, special thanks to…read moreall the nice people working here. Last week I needed some help with my second backpacking trip to Havasupai and met Alec in the store. I was so surprised that he went above and beyond for me and my questions and recommended several good options not only for the hike but for the car camping as well. Since the experience was so great, I texted my friends from out of the state and asked them to use REI at Paradise Valley for their purchases because of a great value and quality. Hence proved again and again, the REI is the best option for your outdoorsy needs. Thank you brother Alec!

Two stars is generous for a place with a very flawed "100 % Satisfaction guarantee" policy that…read moredoes not return lightly used child shoes worn once... Seriously, my daughter wore them for 3 hours, put them away and tried them on a month later and they no longer fit.. Did I mention that we are also REI members with the supposed benefit of returns up to a year? Based off this experience, I sincerely doubt that they will honor that as well. My wife really likes the place but I am not a fan of subjective "100% satisfaction guarantee" return policy's.. Their Corporate offices should change the "100%" to "limited satisfaction maybe"?

Headed out for a snowboarding trip and can't find our goggles or gloves. Stopped in, hoping they…read morewould have something to save the day and to my delight, they had about 20 pairs of goggles and a bin full of gloves. If you are in the market for sports gear and you'd like to support a small business, this is the place to be. It's absolutely full of all things sports, hunting and camping!

What a cool store! I scored some new titanium camping pieces, and a nice pullover. Everything is…read morewell labeled, organized, and fairly priced. Glad to have discovered a hidden gem on a trip to AZ.

Always helpful staff. They have price matched any time I show them better deal from a competitor on…read moremy phone. Best Buy 1 get 2nd 50% deal I've seen on the Nike Dry-Fit socks. Store always clean when I stop in

When I walked in I was already pissed about how I was treated at Finish Line so I'm sure the sales…read morerep could tell I was in an irritated mood. He let me look around and stayed at a distance, when he noticed I was ready for help he was right there for me. No high presser sales and very knowledgeable YOU GUYS ARE TRUE CHAMPS.

This is a fun little store. We had a varmint problem and I had to buy a BB gun. I did some…read moreresearch online and found out that the Gamo Swarm was the best option for me. I'm an animal lover and it was a super tough decision to make, but I decided on a high-powered premium air rifle and premium ammo so that the job would be done quick and as painless as possible. I assumed Amazon was cheaper but I was willing to spend more money to solve the problem today, and I wanted to try to support local. I called to make sure that they had the gun in stock, I spoke with Ismael (I'm sorry, friend I hope I spelled your name right). He was extremely knowledgeable and very friendly. When I showed up to the store, he recognized me from our conversation and came right over to help me. This guy knows his stuff. I was surprised to find out that there was a sale, and it was much cheaper than Amazon! Definitely a valuable employee and I hope he is recognized and well taken care of. I know the district manager for this place as well, his name is Seth Blum and he's a great guy. Super friendly and personable and great at his job. This place is fun, I hope they stick around... If you haven't been in go give them a shot... It reminds me of Popular.. that was a camping/outdoor place back in the early to mid 90s. Thank you all for running a great store, with friendly knowledgeable people.

Came in in a hurry looking for some non-slip shoes and was able to find them through the help of…read moreGrady. He gave me some good insight about which brand would be best (Skechers) and I was able to size up for comfortability. He was a great associate to chat with, hope to see him again soon (and when there are more skateboards!)

When all the old sports equipment is just taking up space and collecting dust, this is the place to…read moredrop off. Golf clubs, tennis rackets, baseball equipment, hockey equipment, weights and so much more. Friendly service. The only negative thing is, they don't take everything and they are very decisive in what they do and don't take. You do only get a minimal price, but definitely worth it if you're just trying to get rid of it.

Came here looking for some kids sporting equipment. They did not have any used t ball bats for us…read moreto choose from so our only options were brand new items. Some of the prices were higher than I would expect to see.

Walked in looking for either a casual cruiser or a town hybrid. And, simply got a lecture on how…read morebad Trek, Specialized and Giant overprice their products. Not a good experience. Especially since I was a Trek sponsored rider and love their products. Joe would never bag on another company or shop, apparently the new guy will. Buyers please be aware that you can buy quality products at a reasonable price if you simply lower the component groupo. I would never buy anything based on the interaction I had today. Retail rule #1 don't badmouth other companies or shops based on their products. Especially when you carry Bianchi and next Wilier. What a waste of time, but now I know not to send anyone back to this shop. RIP BOP.

Ryan set me up with a new chain quickly and under budget. Great experience as always. It is why I…read morekeep coming back every time.

Staff is friendly, courteous and knowledgeable. Service was a performed efficiently, accurately…read moreand at a reasonable price. I loved the shop where I bought my Aventon Level.2 but it is a very long way from my home and I would have to take my bike there on a rack. Instead, I can ride my bike to Erik's which is 4 miles from my home. And they are a preferred Aventon dealer and service center. This is my go-to place for service on my bike.

before I even got my bike in the shop, someone came out and told me they were unable to service my…read morebike. They have a policy not to service bikes that they don't sell. I was so startled. I didn't even get to ask my question about simple service not even the electronics. I called back later just see if they even look at gears and almost rudely was told we do not service that brand of bike. Very disappointed.

Who better to get backpacking advice than someone (Debbie) with 12 years of experience leading 100s…read moreof people in Grand Canyon National Park on hiking and backpacking trips? Just Roughin' It was offering informative informational tips led by Debbie and we jumped at the opportunity to hear her advice. She covered things to know before you go, nutritional information before, during and after the hike, the best time to go, what you can expect when the rims are open/closed, route options, trail etiquette, weather and what to wear and bring on your hike. There was a PDF that Debbie put together. We purchased the PDF along with a durable map and plan on returning to purchase other gear. They also have gear that is available for rent if you don't want to purchase all the equipment. Just Roughin' It also offers trip planning, workshops, events and custom training programs. I feel more confident in knowing what to expect and how to prepare for my Grand Canyon Rim to Rim adventure. Thank you, Debbie and Just Roughin' It! * Locally owned * Support other local vendors/business

Stopped into this location to rent hiking gear for our Havasupai trip. The owner was extremely…read moreknowledgeable and helpful for everyone in our group! We were traveling with a group of 6 and have varying hiking/backpacking experience levels. Packing lists were provided, as well as anecdotal experiences from previously serving as a guide in Havasupai. Would recommend for all of your camping, backpacking, and outdoor needs if shopping small/local checks your box!!