Love this place, they have everything you'll need and the worker are super kind and very…read moreaccommodating. Highly recommend.

I rented backpacking gear here for a Havasupai trip after calling ahead because I hadn't backpacked…read morein years and wanted guidance on what equipment I needed. When I arrived to pick up my reservation, none of the gear had been prepared. I spent over an hour in the store while employees searched for equipment, including the cookset I had reserved. I was eventually given a Jetboil stove and separate cookset, but no one explained any compatibility limitations and the only instruction was provided after I specifically asked. On the trip, while boiling water for dinner, the stove caught fire and we extinguished it immediately. When I returned the gear and explained what happened, I was told I would be charged for the damaged equipment. The most disappointing part of the experience was the interaction with the owner. Rather than discussing what happened professionally, he told me he couldn't believe someone could be "so stupid" and that the employees were all laughing at me in back for not knowing that I could only use one of the two pots they rented me with the stove and said I should have Googled it before renting it (not that the brand or model was listed on their website). Mistakes happen. Had this been limited to a reservation mix-up or equipment issue, I probably would not be writing this review. What turned me away permanently was the way the situation was handled afterward. As a final note, the store called me three days after I returned the equipment because it had not been checked back into their inventory system and they wanted to confirm I had actually returned it, so their inventory management issues didn't seem like a one off.

These guys posted some velocity systems boss rugby shirts in stock on their instagram page. I…read morereached out and was immediately met with fantastic communication and customer service. I quickly ordered one and received it in the mail along with some stickers and patches. 5 stars!

Super cool dude helped me pimp out my AR was very helpful I would highly recommend I plan on doing…read moremore business

just want to thank Mason at the gun dept, i appreciate your professionalism and awesome customer…read moreservice. I came back to purchase a rifle because of it.

I would ALWAYS prefer to buy locally, but most of the time it makes no sense. Consider this:…read more ~~~~~ I went to Sportsmen's Warehouse in Mesa several years ago to buy an assortment of primers for testing reloads for my new 44 SPL revolver. I had to stand in line for FORTY FREAKING MINUTES while those guys at the counter jabberred and jabberred like best buddies having a beer about the merits of this weapon or that one. I have SERIOUS back issues and it was shear freaking misery for me to do this. I told the guy who finally waited on me, "Hey, man. I know you don't run this place, but my wait to buy these primers was just NOT ACCEPTABLE. Perhaps you ought to have two lines? One for lookie lous and one for people who actually want to BUY SOMETHING?" I made a point of being calm and nice, even though my back was afire. I told him politely that they would NEVER see my face again at that counter. I'd rather pay the UPS hazard fee than stand in line for 45 minutes. That's a NO BRAINER. The guys who run that place HAVE NEVER THOUGHT ABOUT THEIR CUSTOMERS' EXPERIENCES. Not. Ever. That's why they s**k.

What a great experience! The show space was small but I thought I overheard that they were doing…read morework on the space. It was explained that 90+ % of their business is online. Still there was plenty cool stuff to look at. The person who helped us was AMAZING! No pressure, was exceedingly pleasant and was attentive. Man .. he can teach classes for most of the gun shops in the Phoenix area. I might not have bought here were it not for how awesome the staff member was. Had a great selection of sharp and shiny things and there were a couple of Rings that called out to me and I may have to go revisit them. Had the coolest pens and almost made me wish I wasn't retired so I could make use of them. Just a fun shop with cool stuff and in my experience .. great staff. Thank you for a great transaction and for my nifty new toy!

Wow, just doesn't cover it. From ordering, shipping, communication, and response time. Monkey Edge…read moreis phenomenal. I don't think it will be our last time purchasing from them. Thank you for such a pleasant experience.

I absolutely LOVE LowerGear!! We were backpacking in Havasupai Falls and got the 2 person…read morebackpacking package for a 7 day rental and it was everything we needed and the price was very reasonable! The backpacking package we got came with 2 backpacks, 2 sleeping bags, 2 sleeping pads, 2 water bladders, a water filter, stove, 2 pairs of hiking poles, 2 head lamps, and a pot and it was perfect. The only additional things we got separately were backpacking chairs and a pillow but you can get those from them as well. The staff were super nice and made this whole rental process super easy with picking up and dropping off. The 2 person backpacking package is such a great deal and we truly couldn't have done it without them for our first backpacking trip. Thank you LowerGear!!

We were very pleased with our experience using LowerGear. We were staying in Scottsdale and wanted…read morea baby carrier pack to do a few local hikes in the area with our 20mon old. We rented an Osprey Poco w. sun shade for 3 days during our trip. Both pick up and drop off were super quick and efficient. The pack was in great shape and allowed us to take our son hiking in the National Park. Great options for outdoor rentals. Highly recommend!

Amazing customer service, staff is friendly and they stand by their product. Was amazed on how…read morefriendly and easy it was to exchange a product. I recommend this place to anyone looking for affordable and good quality gear. Veteran owned, so you know the gear has to live up to a standard.

You pay for what you get with this product. I had one of my bags tear and I sent it in for…read morewarranty. Until this day I haven't received a response from them.

I ride both road and mountain bikes and have been to this shop several times. As far as bikes go,…read morethis shop focuses on mountain, gravel, and bmx bikes. They also have a section for skiing and offer ski and boot rental. Every time I have been in, the staff is friendly and knowledgeable. Most recently I brought my road wheel in to have the tubeless tire replaced. One of the guys jumped on it right away and quickly replaced the old tire with a new one. It was fast, good service, and priced right.

Came in with my new E-bike the frame was built wrong by the factory causing brakes to hit a bolt…read morewhen the tire spun. Mechanics were able to adjust the size of the spacers and align the rotor perfect. Much appreciated