Very quick, courteous and professional. Very impressive that they were able to get the washer up such a steep incline and up the steps.

The second tv you lot delivered after breaking the first one is also broken. What the hell??? Edit: really, this seems like the sort of service to expect, because that discussion with your social media department accomplished nothing, got nothing done, not even an apology, just another broken tv. I was told nothing could be done, nothing could be done to ensure the safe delivery of this tv, and no priority could be given to help out. Now Amazon and Maersk are jerking me around, while RXO is twiddling its thumbs after breaking my stuff and I'm getting stuck with the bill. read more

See all

On time, fast and friendly! They've delivered for us several times and I highly recommend them! read more

Rxo - Delivery - Shipping Centers Near Me - Aurora, Colorado

Quick, Courteous, Professional ! The guys cleaned up the packaging, moved and placed the furniture gently! Big Thanks! read more

Things were on time and done right. I live rurally and sometimes drivers don't get it. This was done right the first time, with no delay or questions about where to go. read more

I was skeptical about the delivery process on the product I purchased but I was incredibly happy with how very professional, courteous, friendly and prompt the gentlemen were that delivered my purchase. I HIGHLY recommend! read more

Good communication on delivery arrival time. Text platform was easy to use. Delivery and install was done very quickly but still good quality. They took away packaging as requested. read more

Rxo - Bed delivery / install. - Shipping Centers Near Me - Aurora, Colorado

Guys were great. Very professional. Asked questions. Made sure everything worked prior to leaving.

The RXO delivery team was very professional and courteousl! They arrived on time within the projected delivery time window and we're very careful in taking the old Washer out and bringing the new one in and installing it. They answered all my questions and clearly explained how each of the functions work. Job well done! read more

Delivered and installed my new fridge. They were professional and polite. Made sure it was working and that I saw there were no leaks at connection points. Also removed the box and packaging materials and took them with. Gave clear instructions on how to flush the water filter before usr and manufacturer recommended settings. Excellent delivery crew! read more

Rxo - Installed fridge - Shipping Centers Near Me - Aurora, Colorado

The two men who delivered our washer & dryer, plus took away our old ones, were both so professional, courteous, friendly and efficient. They took the time to explain some important points about the new appliances that isn't intuitive - like the coating in the dryer that puts off a burning chemical smell and needs to be run off. They also started a washer cycle to text the connections and remove any styrofoam bits in it. All in all, this took a minimal amount of time - 20 mins or thereabouts. Also, I love the convenience of the RXO tracking link for the delivery, which seemed to refresh every minute or so. This helped us be totally prepared for their imminent arrival (sequester dog and cats, etc.). Plus, RXO kept me well-informed with updates throughout the entire ordering and delivery process. This company has excellent customer experience/service completely dialed in. read more

We had a washer and dryer delivered; Juan and Brian were absolutely amazing. Super efficient and professional, they did evening quickly and so well. Not a ding or a thing out of place. I also asked Juan to teach me to use the appliances and he DID! So sweet and quick. read more

The delivery crew was very kind and professional! They called before arriving and placed the TV in my preferred location. I was very pleased with their service read more

Just had a washer and dryer delivered (and the old stacked one removed.) The installers showed up on time and did a quick, professional install. They obviously knew what they were doing. Friendly, courteous...couldn't ask for more. read more

The guys that delivered my rug were great! They had an old address but had no problem switching to my current address. They kept me informed on their timing and they had to lift a super heavy table with no complaints!! read more

Good delivery service. My stove was delivered and installed perfectly! The old stove was taken away with no problems.

The delivery team was great getting my patio furniture unboxed and set up in place where it needs to go. They were quick and efficient and very polite and ensured It was set up in the configuration I wanted. read more

The delivery men were fast, polite and professional. They got here earlier than expected and quickly got to work putting my exercise bike together. read more

Great customer service, polite delivery team and on-time. I would feel very comfortable using Rxo again.

My total experience wasn't as tragic as some, it wasn't fabulous either. Originally we were scheduled for the 25th, then they changed it to the 18th. So I called to ask why? No one knew. Four days before (as the 18th was a Monday), it suddenly changed to the 19th. I called and was told because it was a bit of a remote location- they were doing all the deliveries in that area that day. I had specially scheduled off work for the previous day, but I would adjust. They gave us a delivery window from 1-4. We waited, and waited. A little after called XPO - oh, their new ETA is 4:24. About 10 minutes later the driver called us said he'd be there in 10 minutes. Then called back saying his GPS was wrong and he'd be closer to 30 (a betting man said they wanted stopped to eat). They arrived closer to 5. But were in & out and set up the Peloton fairly quickly. So we were happy about that! read more

The guys that removed our old refrigerator and put in our new one were fantastic! They paid attention to detail took all the plastic off of the doors and cabinets, ensured everything was functioning. They provided excellent service! I was able to receive it a day early and in the time frame provided. read more

Quick easy, fast responsive delivery of our Casper mattress. Guys were strong, unpacked and set up the mattress, left no trash

The delivery and set-up went great! Both gentlemen were very efficient and friendly. Thank you! read more

Rxo - Shipping Centers Near Me - Aurora, Colorado

See all

This is the worst delivery service I have ever dealt with. I ordered an appliance package from Costco for a location in Colorado to be delivered on today (Monday). I live in NJ so had to fly out to Colorado to receive the package, and scheduled the delivery a month ago. As soon as I touchdown in Colorado on Saturday I get a text that they canceled the delivery. After hours of talking to their offshore customer service department (who have no idea what is going on) and asking to talk to someone in the Aurora, CO warehouse, they finally put me back on the schedule. Last night, the day before the delivery they send me a text that they are canceling the delivery again. These people have no respect for their customers time...they won't even talk to them on the phone directly. Costco should be embarrassed to work with this company. read more

Sanchez was name on the truck didn't get the name of the 2 guys delivering but they were amazing. Fast. Friendly got the job don't right. First time getting an appliance delivered were it went smoothly. read more

We had a dryer delivered and installed from Rxo. The installers were courteous and efficient. They had the old dryer removed and new one hooked up in less than 30 minutes. We appreciate their service. read more

Crew was prompt, professional, and courteous. They took great care to ensure the delivery was safely performed and the appliance was placed as requested. read more

They arrived as promised, were professional and did a great job with delivery and installation of my new washer and dryer.

Delivery right on time. Personnel were polite, efficient and professional. They took the time to point out features.

These guys were quick, efficient, and responsive. In and out without issue. They delivered my washer much sooner than expected.

The delivery guys were on time, helpful, professional, and courteous! Unboxed my delivery which was nice because it was supposed to be a "threshold" delivery. Other delivery services left me to unbox. read more

Good crew that delivered and set up refrigerator. They were very polite and efficient

I had washer/dryer delivered. The two guys were courteous, took care not to damage the doorway which was just about 1/8" wider than the machines, answered all my questions. I also got a 30min call ahead. The only thing I'd improve is giving a window of delivery earlier. I just had delivery date until two days before (which was Sat) so I couldn't schedule anything for that day not knowing what delivery time would be. read more

I originally scheduled my delivery for a Thursday; the person I spoke to said that was the only day deliveries were made in my area. When the week for the delivery came, I was notified my items would be delivered on Friday. I called immediately to reschedule as I couldn't be available on Friday and was assured deliveries were only made to my area on Thursdays. I rescheduled for 2 weeks later - the first Thursday delivery date available. Early this week I received notification delivery would be on Friday between 4 and 8 PM. Fortunately I was available this time. In all the emails I received about this delivery, I was told I would receive notification about 30 minutes before the delivery was made. Shocker: this didn't happen. Communication overall was terrible, and I'll actively avoid using this delivery service again. Fortunately, the people who actually made the delivery were polite, efficient, and careful with my items. read more

Had a delivery today from Design Within Reach. The two men were exactly on time, called before they arrived and were quick and courteous.

DO NOT USE, no one knows what going on and most can't speak English. Some one I talked with sounded like a druggie. Changed the delivery date 5 times then delivered a day early, we just happen to be home. The 5 minutes delivery was OK. read more

Great experience with Rxo. I was well-informed throughout the process of delivering my new washer and dryer. Their servicemen were respectful, efficient, and timely. Thank you Rxo! read more

Eco delivered my LG range. They informed me 30 minutes out and then the driver called when they were 10-15 minutes out. Very nice guys were quick and careful with installation. Great Service! read more

I contacted the individual that responded to my review and a senior specialist contacted me. He basically just apologized and asked if there was anything that they could do. I said that I didn't feel confident in the apology and also explained that the installation team had taken a flashlight that I let them borrow during the installation, probably by mistake. He then sent me a gift card for $150 for my inconvenience and to replace the flashlight. This type of response goes a long way to rebuilding confidence in a company, especially because I have another appliance being delivered. I changed my rating from 2 stars to 3 stars based on this response. read more

Incompetent communication. Took me a week to get a reschedule of installation AFTER I reached out to LG and Sam Club. After a scheduled time for the dishwasher installation for this Friday. However, the delivery driver did not contact me BEFORE or AFTER they arrived at the property. (which I do not live in or anyone for that matter). The original delivery time was set for 1-4 PM the driver arrived at noon. The only form of communication I got was a call that I missed from the call center. On the voicemail, they said the install team might arrive early and the driver would contact me 30 minutes before arrival (I never got that call). I ended up calling RXO to 3-4 times today and probably spent around 90 minutes on the phone with them trying to get a reschedule on Saturday. Yet nothing was fixed. Now I am stuck here with an uninstalled dishwasher on a house that is supposed to be sold on following MONDAY. Nightmare situation rooted in poor operation and internal communication of RXO. Here I am stressed out and frustrated. UPDATE: I got a call this morning at 8:30 and the installation tech informed me 30 min before arriving. Service is complete. Delivery service and installation were good. BUT the scheduling and communication are a total nightmare. read more