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    XpertClean

    3.0 (11 reviews)
    Open 8:00 am - 5:00 pm

    Services - XpertClean

    Deep cleaning

    Maid services

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    10 months ago

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    9 years ago

    We hired them to clean our apartment after we moved out and they did a fantastic job! Very professional and a great price!

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    Purple Fig - We won Best of Austin 2024

    Purple Fig

    (123 reviews)

    TL;DR - Highly recommend Purple Fig, worth every penny…read more We had a wonderful experience with Purple Fig - they cleaned our home right before Christmas and got everything in tip-top shape in time for houseguests to arrive. I was super impressed with how easy the onboarding process was - communication was fast, detalled, and I knew exactly what to expect the day of the cleaning. I loved that I received an alert when the team was on the way and their approximate arrival time - so helpful! Since I work from home, the team asked very considerate questions about which rooms to clean first, what would be the most convenient / least disruptive for me, etc. They were efficient, detailed, and I was blown away by the quality of the clean. And the best part - my home smelled AMAZING. I don't know what type of magic they infuse into their eco-friendly cleaning products, but I would like to buy it in bulk please! :).

    Update: 12/5/23 - I'm updating this as the owner did reach out to us and refunded the cost of the…read moreinitial clean. While I don't believe we will be using them moving forward I respect that they stand behind their work. Our former housekeeper moved so we recently had Purple Fig come in for an initial cleaning with the hopes of setting up a twice a month or bi-weekly service. We were quoted ~$280 per visit which was higher than our old housekeeper but seemed reasonable enough given they bring multiple people. They claimed the first clean was to bring things up to the "Purple Fig Standard" but when I got home after the cleaning I genuinely had trouble understanding what they did while in my home other than leave a candy cane on our kitchen counter. They don't do any laundry (even bed sheets/towels, not looking for a wash and fold service here) which is frustrating but I can somewhat understand given the time a laundry cycle takes. The most egregious offense was that they apparently also dont do any dishes . Again, i'm not asking for a post-Thanksgiving dinner cleanup here but we had a few pans and plates from last nights dinner in the sink and they didn't touch them. Overall, my wife and I struggled to understand what they really did to clean our home. When we decided not to continue with the bi-weekly service they then retroactively charged us $470 for the initial clean. For the price they charge not doing laundry or even tidying up the kitchen when there are a few dishes in the sink doesn't feel worth it. The best part of a cleaning service is coming home to a clean house that you can see and feel as soon as you walk through the door. With Purple Fig, I walked in to a house that felt like the cleaning service had to reschedule for another day

    Maids By Melissa

    Maids By Melissa

    (45 reviews)

    We were trying to find a cleaning service to clean our condo and found Maids By Melissa via Yelp…read more I had a few questions about the cleanings (in addition to 'normal' cleaning, we were interested to know if we could pay extra to have them do one-time things like e.g. fridge cleanings). I tried to contact them via their website, but received no reply. Since this seemed like it could be a technical issue (the website seemed a little buggy), I tried requesting an estimate, but didn't get a reply when I did that either. It is entirely possible if you *do* manage to get a response from them, they do a good job (but if you are reading a Yelp review, you probably aren't an existing client). However, my experience is most businesses become *less* not *more* responsive once you're a customer, so not being able to get a response is kind of a dealbreaker.

    Not sure how to review this But here goes: I reached out…read moreto this business and they responded right away!!!!! Their response below was less than professional: "Hello That zip code is out of our normal service area. We would not be able to send a crew that far. I'm not sure who cleans in that area. Kenya" It felt very dismissive vs something like: "We are sorry but that is beyond the scope of our travel, but thank you so much for considering Maids By Melissa" for your cleaning needs. Then closing with a cold: "I'm not sure who cleans in that area." It left me with "You are of little use to this company UNLESS we can make $$$ off of you, and just in case you decide to contact us AGAIN to ask us for a referral to someone who does, let me beat you to the bush by telling you "am not sure who cleans in that area" Just an FYI we have an other home in your scope of travel, but now would probably not consider the use of your company.....

    XpertClean - homecleaning - Updated May 2026

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