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    Austin's Maid Service

    3.8 (145 reviews)
    Closed 9:00 am - 6:00 pm

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    Services - Austin's Maid Service

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    1 More Service

    Window cleaning

    Austin's Maid Service Photos

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    Recommended Reviews - Austin's Maid Service

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    Area rug with stain after maid visit.
    Dustin T.

    I used this service for multiple years and houses and was very satisfied. Then recently, they left a huge stain on an expensive area rug and claimed they didn't know who did it, but they offered to fix. They sent someone to clean it, but this person wanted to drag this expensive area rug outside to clean it. We declined that option. After multiple emails, still have not heard a response from them. Months of radio silence. This incident occurred on March 20, 2023. It's a shame, as I used to highly recommend this company to others. Now, my recommendation is to stay clear from this company!

    Lindsay S.

    I recently moved into a home where the previous tenant had left the house quite dirty (cobwebs/dust covering most of the walls, cabinets, door frames, etc). The blinds and windows looked as if they had never been dusted or cleaned. The fridge, microwave, stove, sinks all needed some "elbow grease," and I decided it was worth it to pay $200 to have Austin's Maid Service come do it for me. I walked into my home today after the 2 cleaners had supposedly been there wondering if they had come at all. There were still cobwebs/dust everywhere. Things like the front of the cabinets, front of fridge, and all floors looked as though cleaning was not even attempted. Blinds and window sills were not dusted. So now I've payed $200 and still have to either do the deep cleaning myself or pay someone else to come in and do it properly. Do NOT use this company if you truly want a house cleaned. I really couldn't be more disappointed.

    Top of the microwave, still filthy.
    Steph B.

    I feel like I'm taking crazy pills after reading back through all of these reviews that I read before booking Austin's Maid Service for my move out cleaning. It seemed like an easy ask: 850 sq ft duplex with one bathroom. I reviewed what was offered with a move out service after speaking with Ginger and decided to book: What a Move Out Clean by Austin's Maid Service Entails All Rooms Cobweb Ceilings & Walls Dust Vents Including Bathroom Dust Tops of Door Frames Dust Fans & Light Fixtures Including Bathroom Dust Blinds Dust and Clean Window Sills & Latches Dust All Closet Shelves Dust & Clean Interior & Exterior Cabinets & Drawers Dust All Baseboards Hard Sweep with Cobwebber Sweep, Vacuum and Mop All Floors Clean All Light Switches Bathrooms Dust & Clean Interior / Exterior Cabinets Dust & Clean Interior / Exterior Drawers, & Shelves Dust All Surfaces Sweep & Vacuum Floor Before Scrubbing Scrub, Clean and Dry Shower / Tub & Tile Clean Toilet: Top to Bottom Behind & Around All Items Removed Clean Mirror Clean Sinks Clean & Polish Fixtures Kitchen Clean Interior Oven Clean Top & Exterior of Fridge Cobweb Under Cabinets & Refrigerator Clean Interior Refrigerator & Freezer - No Food or Debris Left Behind Clean Interior & Exterior Microwave Dust & Clean Interior & Exterior Cabinets, Drawers, Shelves Clean Sink Polish Fixtures Clean Vent Hood, Stove Top & Exterior Oven Clean Backsplash Clean and Polish Countertops if Stone Clean Exterior Dishwasher Polish All Stainless Steel We had a bit of a hiccup when my power was inadvertently turned off in advance of their arrival, but Igor it turned back on and rescheduled. I met the maid at 9am as scheduled, left her with the house and expected to come back to a super clean situation, but that is not at all what happened. I returned around 12:30pm and found a house that had barely been touched. The inside of the fridge was super clean, to give them credit, but everything else was embarrassingly dirty. I called immediately and noted the things that were wrong and was told a field manager would deal with it. I went back to work and left a key in the mailbox. I didn't hear from anyone so I called at 4:30 to make sure everything had been fixed. I spoke with Ginger again and she assured me that the field manager was just leaving the house and all was well. I arrive back at my empty house at 5:30pm and my heart fucking SANK. the oven had been cleaned (thank god) but man, so much shit was still dirty as hell. I couldn't believe it. I called my boyfriend and told him to cancel our plans (which involved sitting on our butts all night because we had just moved and we're exhausted, duh) and that we'd need to clean, as the next tenant was moving in the next day. I'll let the photos speak for themselves, but my boyfriend was equally horrified by what he found upon his arrival. I've had deep cleans of my house before and this was laughable. Don't trust this company to take care of you. You'll end up scrubbing windows on your Friday night.

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    The house was so beautiful and clean and my expectations were met I'm very glad that I choose this company. Thank you !

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    4 years ago

    Very expensive quote for a 2 bed 2 bath Al $200 dlls really??? Unbelievable! if I could give no stars It will work for me.

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    Page 1 of 4

    Ask the Community - Austin's Maid Service

    Review Highlights - Austin's Maid Service

    Ginger personally follows up after each visit (via email) and if it isn't right, she will make sure to make it right.

    Mentioned in 18 reviews

    Read more highlights

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    Guevara Painting & Cleaning Services - Exterior Painting, Round Rock TX

    Guevara Painting & Cleaning Services

    (48 reviews)

    Review for painting side:…read more We recently had our entire downstairs painted by the Guevara team, and it was quite a struggle to get the job done and left us with additional work after the fact. Summary: Ever and his wife (Ever does the painting and the wife does the cleaning side of the company) are very nice and personable people. They really tried to finish the job strong, but there was just so much prep work that didn't happen in the beginning - which left many areas still needing work. Details: There was little to no attention to details throughout the project; from sanding, filling holes, taking old hardware off in various places, taking down light fixtures, ect. After moving in, we have found more and more areas where corners were cut, and simple prep work was not done. This has left these areas still uncompleted, despite the 9k we paid to get the job done. Additionally, while I should have asked more questions, I felt the contract was misleading with exactly what was going to get done, which led to an additional 4k scope creep at the end of the job (the doors were not going to be painted, as well as half of my laundry room). Which is a big deal! Below are some areas that were simple to do correctly, but not addressed: - Painting over screws in the wall - Neglecting to remove light fixtures - Not filling in holes as needed - Unpainted areas/Not painting all the trim - Getting significant amount of overspray on our brand new 13k wood floors - Leaving previous caulking around various areas and painting over it I also struggled to keep trash picked up out of our yard while their crew was working on our home. There were constantly whataburger bags, coke cans, and to-go containers left all around our front yard, leaving even more work for us. While it looks good from afar, there are spots that still need work in every single room. This is not only frustrating, it has left us feeling like we overpaid, and with buyers remorse. If we hadn't been under such a time crunch, we would have switched contractors mid project.

    Great company - responsive, reliable and thorough . Always good experience look forward to many…read moremore events with them

    Austin's Maid Service - homecleaning - Updated May 2026

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