Today was my only my 3rd cleaning using BritLin. After the first cleaning I upgraded to the whole house instead of the hourly cleaning. Today Jessica K cleaned and did a fantastic job. I am very pleased with the work she did. All three bathroom (main concern) the kitchen and all the floor's look great. I am pleased with the cost considering the amount and quality of work that is provided. read more

Every time they do an incredible job, super detailed and thorough. Best cleaning service ive ever used. Jessica cleaned our apartment today and she did wonderful! The value is great for the level of care the cleaners take in their work. read more

we had our first cleaning with Britlin cleaners today and were extremely happy with the results. Litzy and Sumaia were very thorough and did a great job! We would definitely recommend them. read more

I contacted Britlin about a year ago because I injured my back and needed help with the house. My husband is really not into the idea of paying people to do work we should do, but given my back at the time, he made an exception. Well it's been a year and my back is better.....and they still come...because that's how awesome they are! Professional and detail oriented. My favorite day of the month is the evening after Stacie has left my house, because she leaves it sparkling! If you're even considering a cleaning service, just give them a chance. You won't regret it. read more

Johanna was amazing !! She was very professional and helpful. she was also very kind and considerate. I will definitely be rebooking! I appreciate all she got done in the time she was here. She gave me some good tips and great conversation it was like my mom came over to help me get my house in order LOL read more

We'd not had a professional cleaning service since before the pandemic started and after reading that BritLin used masks and gloves and COVID protection measures we decided to bite the bullet and go ahead and get a deep cleaning. Jessica and Kristi were both very nice and friendly, arrived promptly and did an amazing, thorough job throughout our house (and the company delighted our small dog). It feels SO nice to have a clean house again, and I will be happy to use them again! read more

Terrible customer service, book keeping and inconsistent product. The ladies were never producing the same product, they were on their cell phones a lot (so much so I had to call the owner Pam to ask her to have her employees work), and they never completed the job well. I feel like a bait and switch was done. They do the initial cleaning and provide wonderful amazing service. Then you sign up for bi weekly service with a discount (no provided had I not reminded her) and the service and product is crappy. To top it off when I emailed to ask about possibly canceling service, to ensure I did not need to give notice, she emailed back and just responded with something along the lines of, "fine sometimes people stop being able to afford it, we have canceled your cleaning this week." No, no, I didn't say that since I have it scheduled with people coming and wasn't sure about making the move at the moment and I assure you it's not finding. She then replied oh, we were going to call and cancel service this week anyhow because of staffing. Like really. So unreliable. I'm in the market for a new cleaner. ---- Response to the owner: BritLin Services , I had already cleaned your mess, it was more than work calls (I have the video), and even with short staff canceling the same week (especially if it was for a honeymoon) is in expectable as this was probably pre-planned. Thanks and best of luck to you... hope your ladies provide better service to your other customers. read more

I think a business can often be best judged by how they handle things when they don't go to plan. BritLin came out for a one-off cleaning and, to be honest, I wasn't pleased with the result. After some back-and-forth with the owner (Pam) I wrote a negative review on Yelp. After thinking things over, I came to the conclusion I really should let them make an attempt to fix things. Despite the nasty review, Pam was still willing to send out a second cleaning service to address the areas I identified as needing concern. The cleaner arrived with the list in-hand and worked hard to address those areas (as well as refreshing the clean in general). They called me back when they were done to look over the work and I was thoroughly impressed. Pam met me at my home just so we could look it over together, a level of service I certainly didn't expect. She clearly cares deeply about ensuring that the customer is entirely satisfied with the end result. read more

This review will be as "neutral" as possible. I contacted BritLin about servicing my home: their response was timely, many people had pleasant experiences and the price was in-line with other services. I appreciated that they're a small business, having started in Central Texas and not a large corporation. Upon verbally agreeing to utilize their services, I was sent an e-sign document for review. This is where they lost me: included in that e-sign was a "non-solicitation" agreement for client signature. Now, I've NEVER encountered such an agreement between a service provider and a client. Between employees and employers it's good practice and quite common. However, BritLin justified this request because they're protecting their investment in employees, and in order to do so, the language in the agreement was such that they could come after THE CLIENT for $2500 in damages if I directly employed one of their cleaners in a two year period after stopping service with BritLin. Now, I don't know about you but if one of their employees is THE GREATEST cleaner we've ever encountered, and that cleaner decides to leave BritLin and start their own business, I'd sure hate to be worried that BritLin would actually try to enforce that fine on their clients... I don't think that document is actually legally enforceable between a business and a client, but I could be wrong. I totally support them having a non-solicitation agreement with employees that provides financial recourse, and enforcing that as necessary. But threatening a client financially at the start of a business relationship just feels wrong. Again, not a review of the service just a review of the experience in trying to do business with them. Not sure why the owner is so defensive of my review: I gave them three stars and just pointed out the facts of the experience. Her claim about me spending a great deal of time reviewing businesses is a pretty big stretch of reality... I'm certainly not a super Yelper and I'd say the number of reviews I've written relative to the number of years I've been using Yelp is pretty low. Seems pretty aggressive. Your experience may vary. read more

I really appreciate the customer service and attention to detail from the staff at Britlin Cleaning. They really treated me and the friends that I have referred to them well in regards to getting our homes in great shape. They are on-time, friendly, and do a great job while also adhering to COVID guidelines when coming into my home. The owner (Pam) is very responsive. read more

Excellent job cleaning our master bathroom! Looks like new. They even worked with me on the cost.

Great cleaning service! Easy to schedule, very professional and responsive. The owner is great and ensured I had a great cleaning. The cleaning ladies were prompt, wore masks, and brought a ton of cleaning supplies. My house looks wonderful! read more

BritLin continues to deliver! I would not have any other company take care of my home. I trust them completely with my space and am able to reach the owner immediatly with any requests. She is very responsive and hands on. Thank you for all you do! read more

Wonderful service! I'm a Realtor so I've seen a dealt with a lot. BritLin does it right and had provided great service, a great clean, and wonderful communication. They won't be dirt cheap, but do you really want that in your home? They provide a good value and make sure you're satisfied. I highly recommend BritLin Cleaning! read more

Finally, a team of cleaning professionals who know what they're doing! A clean and organized home means peace of mind for me and my family. As a busy mother and wife with a full-time job, time for thoroughly cleaning our home and laundry is not something we have or choose to make time for. We prefer to spend most of our time after work hours being present with our 21-month-old daughter and 4-year-old son experiencing things and places that are fun and/or educational with them. I've been through several cleaning services over the last 3 years, and have been quite disappointed. 'The Britlin team who showed up at our home were courteous, professional, and detailed with very little direction as they already knew what to do. My home is finally clean as if I'd done it myself. Not to say I am an expert at cleaning but at least every room is done to my liking. Thanks, BritLin! I'm absolutely referring your services to neighbors, church members, and friends. read more

I have been using BritLin Cleaning for upwards of a year now and they never disappoint. Had a new technician today, outside of my normal one, and she was as amazing as all the rest. Very thorough, house looks amazing and I can relax and enjoy! read more

These people did a great great great deep cleaning on our house we've been in it four years and kept it clean ourselves but decided we wanted to do a deep clean make it like it was brand new again they didn't miss anything it's amazing and very polite very prompt I can't say enough good things about them!!! read more

Amazing job! I ran out of time to do the final clean out on my home before I sold it and you came in and took care of it!! I can't thank you enough! read more

Britlin is a top-notch company! I have been recommending this cleaning company to my friends and family for several years. They have proven to be reliable, trustworthy, and professional. I will continue to hire them and recommend them for years to come. read more

When above and beyond when I asked for specific things to be done! They are the only cleaning service I will use.

Jessica is a perfectionist. My home is clean, neat, and I just walk in and feel better. She even rotates my California King size mattress quarterly...alone! Nothing is overlooked or misplaced. Consistency counts! read more

Our office has used Britlin Services on several occasions and they have always done an outstanding job. We highly recommend Pam Clyde (the owner) and her crew for any of your cleaning or organizing needs. read more