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    Xfinity Store by Comcast

    2.2 (101 reviews)
    Open 10:00 am - 7:00 pm
    Updated over 3 months ago

    Services - Xfinity Store by Comcast

    Internet service providers

    Security monitoring services

    Security system installation

    2 More Services

    Security system repair

    Television service providers

    Xfinity Store by Comcast Photos

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    The image shows the exterior of an Xfinity store with a prominent red illuminated sign reading 'xfinity' mounted on a white wall. The wall includes a glass block window and several parking spaces, one of which is occupied by a silver vehicle. There are also signs indicating parking instructions for Xfinity customers, and the sky is clear with a slight gradient from daylight to dusk.
    Nadine S.

    Avoid this location at all costs! You will get scammed. I parked in the lot adjacent to the building with a HUGE Xfinity sign BUT got a boot put on my car. The parking lot with the HUGE xfinity sign actually belongs to a bank- which was closed at the time BUT had a truck secretly waiting to boot customers cars. I received a boot on my car for being illegally parked. I had to Pay $170 to release my car. There are smaller signs warning you not to park there, but VERY very easy to miss; and the wording is extremely misleading. Also the xfinity tech I talked to before coming there STRONGLY URGED me to come to this particular location, AND not to a location closer to my home. After I paid the boot I went to discuss this with the xfinity employee inside the office and he was rude and basically shrugged it off! I was saying customers should be warned not to park in the lot! He looked at me like i was nuts. I think it's a scam! Xfinity is exploiting its customers and corporate condones this. This is FRAUD!

    The image shows a black Jeep Wrangler parked in a parking lot, with a wheel lock cover wrapped around the front tire. A warning notice is attached to the inside of the windshield. Part of a person holding a device and wearing black shoes and shorts is visible on the right side of the image. Other vehicles and buildings are seen in the background.

    Unfortunately by the time you see this review, you'll most likely already have gotten yourself a nice little $170 ticket from the guy who booted your car while you were inside of Xfinity for 2 minutes. Welcome to the club. I quickly parked next to the Xfinity building wall because I needed to drop off my wifi box. I immediately noticed the rundown suv I parked next to had a man inside looking over at me, but with windows dark enough that I couldn't make out a face, just movement. I was weirded out but didn't think much of it and that I would be in and out so fast. Walking out of Xfinity after no more and no less than 2 minutes, I got a terrible feeling when started to approach my car (which was behind the beaten up suv). I could see this guy starting at my through his window at this point. Feeling uneasy but not knowing what to do so I kept walking. As I got closer to the back end of his vehicle he threw his door open so fast and started walking towards me - almost as if he was trying to kidnap me. I truly have never been so scared in my entire life. What a horrible human to do that to a small girl in the middle of Chicago, and who is completely by herself. Even if this is your job, you do not handle a situation like that. It was almost as if he enjoyed seeing the terror in my eyes. Shame on this bank and all the people who work there. Shame on Xfinity for not putting up any sort of warnings or signs that say "Do not park here if you are an xfinity customer" because I can guarantee you every person this has happened to is one of their customers. The man who booted my car was unbelievably rude and condescending. I could barely understand him as he mumbled and smelled like marijuana. Oh and not to mention the bank was closed for the evening, and even if they were open there were probably about 100 spots open in case anyone was actually attempting to go into their rundown, crooked establishment. I hope this business fails.

    Orest S.

    I came there just to drop the equipment (Flex) and sent the request online to disable the service next day. However, I had to spend about 15 minutes, as my internet was disconnected immediately and I had to request prolong it for 1 day. After that I didn't get an internet back, but got a bill for 102 dollars :)

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    Might as well give them your credit card and let them steal from you directly. Awful network. Endless hidden fees. Disgusting company.

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    Ask the Community - Xfinity Store by Comcast

    Review Highlights - Xfinity Store by Comcast

    This review is for the associates in this store, especially Mary, who were incredibly helpful and knowledgeable.

    Mentioned in 2 reviews

    Read more highlights

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