This is the worst service I have ever had I will never ever get this again please I hope this helps somebody make their decision to stay far away from Xfinity they have the worst customer service ever. Lack of communication between people in the business they don't know how to talk to people or to fix any problem like they just hire people who don't know what they're doing and they always have to ask somebody else how to fix the problem. We had a $70 fee that was supposed to be taken off multiple times and they keep shutting down our TV saying that they didn't know but yet their manager took it off last time in four days later my TV off again and here I am dealing with customer service that just hung up on me after I waited 40 minutes to talk to somebody. I'm forced to pay $600 to buy out my contract because I will would rather do that then pay these people another dime for service that I do not have. read more

I've had it for over a month and oh, how I miss AT&T! Terrible, intermittent and expensive service.

Comcast is way overpriced and the customer service is terrible. I moved into a new apartment a few months ago. and unfortunately only had comcast as an option. A tech came out to set up my account, at which time I was told I could not get service for 3 weeks because the previous tenant had not cancelled their service! I offered to send them a copy of my lease, to have my building manager call, or anything else they needed to prove that I was the current resident. They said there was nothing they could do. For 3 weeks I was left without tv and more importantly internet, which I need for my work. Most of the employees I spoke with were not helpful or knowledgeable, and none of them were able to get my service working. read more

This company has been a thorn in my side for over a decade! I gave up on them until moving back to Chicago where my options were extremely limited and I needed the internet speed to work from home. That being said, first- the service is spotty. Anytime you call in you receive an automated recording saying the service is being worked on in your area, EVERY TIME! Second- the bill will change MONTHLY, and they cleverly move charges from internet to cable so you have no idea what you are paying for. Thirdly- the customer service is beyond reproach, they set the bar for all time horrible customer service I call to get a refund for the days that have been problematic and the dingbat on the line tries to sell me premium channels! I would recommend you go with anyone else besides Comcast, I would opt for the TV bunny ears over Comcast. I would go to plays or other live performances over Comcast. Go to the bus station, it will provide more entertainment. Worst company ever and to boot, instead of fixing customer service or quality of service, they are acquiring new media outlets and hiring big celebrities to advertise on tv. Get a grip Comcast. read more

The worst customer service / interruption of services. I had frequent issues with wireless internet connectivity and the issue is spotted on the comcast provided Router. When calling comcast customer service, the tech support person says they can resolve the issue, if I opt to pay $9.99 every month for their signature service to get the issue fixed and receive continued support. WHAT??. I am already paying for High Speed Internet, Booster pack and Monthly Router charges. Why should I pay more to make it work?. Is it not your responsibility COMCAST. read more

Customer service was TERRIBLE! Internet was down on the Sunday. They could not fix from the office so they scheduled an appointment. The earliest when I was available was Friday. But they said they would call within 24 hours to see if we could schedule an earlier appointment. NO RETURN CALL! Then they did NOT show up on Friday. Called Friday night. They scheduled me for Saturday from 1 to 3 p.m. Again, THEY DID NOT SHOW UP! Talked with customer rep Johnny at 2:55. He said they were running late. Called again at 3:40. Candy said serviceman would call. 15 minutes later, NO CALL. I called again. Debbie said serviceman reported they made repair at 12:30 p.m. -- he had put in a splitter, which was not even my repair. A lie. Debbie forwarded me to supervisor Marquita who said they would send someone by 8 p.m. Again, a NOW SHOW. So I wasted the day after Thanksgiving and Saturday waiting for an internet repair person. How could they do this to a long-standing customer??? Worst customer service I have ever had. Out and out lying, from the service person who wrote a false repair document to the reps and supervisors. Throughout Saturday, I spent at least three hours on hold at various times. Comcast, how could you do this? read more

One of the many reasons Comcast is one of the worst businesses. They called me to retract a package offer they agreed upon the night before. After they told me it went through and I canceled other services I had going on. read more

I am not sure how difficult this is: Customer calls with cable issue. Customer makes appointment for technician to come out in specified window. Technician comes to fix problem. Apparently the fundamental basics are lost on Comcast as a company! Would give negative stars if possible. read more

While most of the people I've actually SPOKEN with on the phone are just fine, the process of actually speaking with someone is TERRIBLE, NON-EXISTENT, and downright laughable. I keep trying the 866-594-1234 number and every single time I am disconnected unless I am trying to pay for my over-priced, middle of the road service. It took me 2 hours and an online chat to get a few different phone numbers that worked, but only for these people to tell me that Comcast's system was down and they couldn't do anything for me anyway. In terms of using internet or watching TV, the service is fine (unless it goes out as it frequently does). However, just cross your fingers that you don't have any problems because you will NEVER BE ABLE TO TALK TO ANYONE! No other providers in Chicago really aside from RCN and they suck, too. GET IT TOGETHER, COMCAST. read more

To give it 1 star would not be fair but the way i'm feeling right now I would love to assign a ZERO star rating. Below is the text I posted social media and sent to the office of Tom K I OFFICIALLY "HATE" and am "DISAPPOINTED" with your service as well as your customer advocates!! Comcast/Xfinity Sucks and I DO NOT RECOMMEND IT TO ANYONE!!! If you are lucky enough to live in a area that has other good providers...make them your FIRST/PRIMARY/ONLY choice for Internet, Cable and/or Phone service. I have called 10 times today alone and now they have some sort of block that my calls wont go through unless I use a different phone!! The tech told me there was probably a glitch in the system. REALLY?! An intentional one in my opinion if not how do you account for me gaining access from another phone. AGAIN my message to everyone is "DO NOT PATRONIZE THIS COMPANY!!!" 10 attempts, 4 live people, 5 disconnects, 1 request to leave a callback # and still no response, 1 useless service tech to have the problem reappear today, January 14th alone!!! Yesterday - January 13th, 7 attempts, 2 disconnects 2 days prior - January 12th, 1 attempt - prompt stated outage in area , Callback acknowledged "outage" was fixed. However my problem not resolved Not to mention the barrage of prompts and wasted time!!! My request is simple...please provide me with excellent service. I do not call unless there is a problem which can be verified by reviewing my account. Problems: Primary - Internet connections drops in and out. No Reliability! While using a device the signal can drop and then reconnect itself. Example 1: On the laptop, I may be reading or writing an email. When I go to send or retrieve another it tells me service is not available and you see will check in 30 seconds or 1 minute. Example 2: Again on laptop, while browsing the internet and clicking on a video, it buffers too long and may play choppy (play for a second, stop buffer, play another second or two, stop and buffer and so on) this continues until I either stop it and wait a minute or two to let it catch up or refresh. Example 3: While using my AppleTV, I am listening to musics and at any point it will stop and display "itunes is not currently available". If I click back and play again, sometimes it works and other times I have to do this a second or third time then the music plays for so long and I have to repeat the cycle. Example 4: very similar to ex 3, however this time using Hulu Plus, the show will stop and I have to go back , then play then resume where left off. Example 5, while using my cellphone to avoid data usage, Im attempting to go on FaceBook or even ABC news and the same buffering may occur when Im trying to watch a video or sometimes even connect. Earlier today I attempted to open up Gasbuddy and it couldn't connect. Despite all of this instances being in small burst these are not examples of a SOLID connection. I requested new boxes and was told I needed to upgrade to X1 to get those. I then asked to just replace my boxes with the same kind and was told if the problem still exist it was a waste of time. After finally talking to the retention department who agreed to send me new boxes, I later agreed to the X1 upgrade. HOWEVER, similarly to the remark from the tech, Even if I get that upgrade that will NOT fix my problem. I just want my service to work without issue. I want to utilize the service for its intended purpose sans the aggravation and problems. Again I have another tech (I requested a different tech/supv) to come out tomorrow but felt compelled to write this email to express my disappointment and share that I posted the first paragraph to the xfinity FB page, Xfinity messages, my FB timeline and my twitter account. This is not good business. For a large conglomerate like yourself there should be better response time, less prompts and "system glitches", more reliability, less aggravation, better customer service. The only people equipped to assist me was your retention department and I'm sure they have been trained and coached to do just that. I should receive the same level of service at all levels. I have more to say and will share further details to a trained specialist that contacts me directly. Bottom line: I would like to have reliable service and therefore I WANT MY PROBLEM RESOLVED!!! I would like to be REMOVED from the "do not accept call list AND would like a call back to discuss this further Additionally I will be forwarding pictures of my call log to your FB page since the option is not available here as well as list my secondary concern Secondary - My TV occasionally freezes whether ON Demand or regular channels. I don't have as many instances but enough report Attached are the screenshots of my call logs from the last three days including when the system called me back to report services restored to my area and the Tech who called to "ask me what my issues were" to have me give a detailed read more

Thanks for charging me over 40$ in re-activation fees plus putting me over 100$ behind in my payments. Their automatic payment set up is a huge joke. They're overly expensive and I've had other internet that's just as good, just as fast, etc and 10x cheaper and better customer service and they never f*cked me over. I will never go with Comcast again nor will I ever suggest it to anyone else. Save yourself money, hassle, and bad days and don't get Comcast. I would rather go without internet/TV that agree to their service ever again. If I could give them zero stars I would without hesitation. read more

Xfinity has an internet outage. It's been out since 1:30pm. The time that it would be back on started off at 9pm and now it's 2am. I tried scheduling a call they told me it's a half hour wait. We waiting an hour and a half and still no call. Finally I get an option to call them I do so it says "we know there's an outage check back in 24 hours." Super frustrated with this network. #xfinitysucks read more

If you don't have any problems you are probably fine. if you have a problem - you are screwed. Chat is completely useless, even if you provide detailed information they don't bother to read your comments and will simply keep asking questions you've already answered, clearly reading through a script. If you hang in long enough they might pass you to a tech by phone. Where the call, likely VOIP, immediately gets dropped. So, great if everything works flawlessly from set up. The definition of terrible customer service if you have any issues whatsoever. read more

Several months ago thought that Xfinity Mobile had a good promotion, tried it, but I ended up trying to return the phone and cancel the plan. This process is still ongoing. I'm getting billed for a mobile service I've tried to cancel many times. I have tried to sort this out and spent HOURS AND HOURS on the phone. Total, ongoing waste of time. read more

customer service is not important to Xfinity. Lied to multiple times over the phone. Two and a half hours on the phone and we could not come to an agreement. read more

This is literally the worst service provider ever. Had an appointment scheduled between 8 and 9am and the technician just never showed up, no phone call, nothing. At 9.35am i call xfinity to see what's going on and they say that he's delayed and won't be able to make it in the next 30 minutes. They had already deactivated out account since we're moving and the next available appointment is the NEXT DAY. In the meantime, they cannot reactivate our internet service. So yes, they're leaving their client without any internet service for 24 hours, AND need to schedule another appointment during business hours (because none of us have anything to do all day anyways). Upon demanding to waive the technician fees they said all they can do is offer a $20 credit on our next bill. And then continued to tell me there's nothing else they can do for me. This is completely unacceptable and i would not recommend this provider to anyone, EVER. It doesn't even merit the one star i had to give to be able to post this review read more

I felt their customer service and approach to me being a loyal customer was completely undermining. I've been with Comcast Xfinity since 2015 and wanted to cancel services when they couldn't match a competitor. I was then told I'll have early termination fees as what I felt was a scare tactic. When I asked about waiving fees to terminate early I was told no, but haven't I been a loyal customer for over 4 and half years? This seems like their approach to a loyal customer is all about how you can help with adding or upgrading services. When I wanted to opt out this was when I noticed my agent turn from a nice tonality to a deminer that wasn't appreciated. Take my early termination fee, I'll know better for next time I am offered a great deal from their company, knowing it's really about the numbers and not my loyalty. read more

Wow Comcast! I am just so over this awful customer service! Last week when I called the guy was totally stoned and smoking weed while you was on the call with me! And I have talked with multiple people throughout the last 2 years making changes to my plan. and the last couple times they told me that my contract was through December! Now suddenly I'm being told that my contract was up in May and now they don't have any promotions or any discount for a new contract! I am just so over this crap! Tired of them price gouging and completely taking advantage of people working from home! I told him I have four services and I only actually used two of them! I could get rid of the other two if it made my bill cheaper... But for some reason when he supposedly added it all up, the two services were only $5 less than the four that I was already paying for! What the fuck! I call bullshit! So apparently with Comcast you have to be a new customer for you to have any sort of reasonable price! Being a loyal customer means absolutely Jack shit to them! And even when you supposedly sign a two-year contract they still mess with you and Jack up your bill randomly. At one point they somehow added a Portuguese Channel and were charging me $10 extra a month for a channel I never ordered! But of course they said that I must have accidentally order it, which is bullshit! Why the hell would I order a Portuguese Channel! And half the time my boxes don't even work right! And randomly black out, then they make you go through the dumb troubleshooting every damn time and it never works!! I'm so beyond frustrated with these people I'm ready to try something new! I always dread having to call them! And I'm sure they know that and take advantage of it! I always get off the phone with a massive migraine and feeling like I need to drink a half gallon of vodka cuz wine just won't cut it after a conversation with them about my bill! If you have the option to have another service with fast internet take it!! I am hoping and praying that Verizon FiOS makes its way out here cuz I'll definitely be saying peace out Xfinity- comcast read more

Don't do it! Find another company. I was a loyal customer for 3 years, I adjusted my service and explained we would be moving after the summer, even gave the new address and was told service could be transferred at no charge. fast forward 2 months, moving day, COMCAST/XFINITY no longer serviced the new address. Ok, fine I was forced to switch to another company BUT Comcast charged ME $200 cancellation fee! Unbelievable! read more

Avoid doing business with this company when you can! Awful network performance, all kind of tricks that increase your rate without your consent. Do not be surprised if you don't get the package you signed up for because xfinity is not an honest company. Be very careful or you will pay more for their tricks. read more

Had the worst experience in my life dealing with a cable company. Everyone is extremely rude. i was lied to by the sales rep about what i would get and now they are being rude to me when I call asking why cant i get what i purchased. Three and i say again three employees told me that they offer streaming to amazon firesticks. They do not!. Now i am out 150 bucks. Then they said free installation and then told me they still charged for it. they offered free showtime for 6 months. Keep your showtime and cancel everything. . Buyer beware read more

Customer Service is just wrong, you cannot get help from them. Unexpected charges and high prices (we pay $39 for 3mb speed) Unstable internet, speed is dropping to zero at least once a day. When I call customer service, we go true modem check every time with the same results - modem is fine. And then nothing gets fixed. Please do not get Comcast Xfinity internet. Cannot say anything about TV or Home phone, but Internet is worst I have experienced. Thanks read more

Upped my service to 50 mbps and still only getting 19, for the last month i have been on the phone with support, and even had a tech come out and treated my like i was an idiot. they're sending out another tech friday we will see what happens, i want another credit on my bill they're service sux!!! read more

My Internet stopped working on AUG 23TH. I called the Comcast tech team which looks like is based overseas and they were not able to fix it they opened a ticket on Saturday and was guaranteed that a tech guys will be at my place on Sunday morning and change the modem. spend 1 hour on phone I mentioned them my phone e line was down due to no internet . So they need to call me at my cell phone on 773-771-7687 Sunday morning passed by no one came . I called them they said they have expedited the ticket and someone will be there by afternoon. Non once came on Sunday 24th. I called in the evening a supervisor reopened the ticket and assured me someone will be there on Monday Morning 25th and fix the problem. Since they are based overseas they cannot talk to dispatch team in USA . So I need to wait till Monday- spend total 4 hours on phone. again I mentioned them my phone e line was down due to no internet . So they need to call me at my cell phone on 773-771-7687 Monday afternoon 25th Aug passed no call and no one came again a lie Again I called supervisor gave me the same story. This time i personally went to the Comcast store and bought the new modem. Spend countless hour with the tech team to set up new modem. But there was no signal coming. They assured me again and opened up a new ticket with highest priority level given a tech guy will be coming to my place on Tuesday morning- I spent more than 3 hours to get this set up. again I mentioned them my phone line was down due to no internet . So they need to call me at my cell phone on 773-771-7687 Tuesday morning no one called or came to my place again a lie. I went through the grinding and called again they told someone will be there by noon. No one called and came till noon. I called again in noon at 12.30 and also on the other cell phone call your customer care dept which was transferred to billing I explained them my problem. They were in conference with the tech team and the tech team supervisor assured me as soon as I hang up I will get a call from the dispatch team in USA. The customer care department from billing was also listening to this?? they felt sorry but could not do anything. I asked them how much time i need to wait they had non answer??? I requested the billing customer service guy to give me the number of the Schaumburg office so I can complain about my problem she was not able to give that. I requested for a supervisor. After 1 hour hold the supervisor from customer service billing came and told me he cannot do anything other than transfer my call to tech team . I asked them how much time i need to wait they had no answer??? The called got transferred Again to tech team I went through the same grinding and frustration with whole team and requested to speak to a supervisor after 30 min wait the call was disconnected . It 3.15 know was on phone 2.30 min nonstop without any help and none called me again a lie At this moment of time I feel so frustrated , irrupted, cheated, humiliated and insulted by you guys. You wasted my time my money and tested my patience. My phone is disconnected due to no internet and i have no hope left. I feel like coming to your Schaumburg office and dumping your modem in front of office and throwing away the garbage box and service. and letting know everyone in my community and friend circle what kind of service you offer. I would prefer AT& T any given day than your service no matter they might be little slower. But they know customer service and there teach team no how to solve issues. I made a terrible mistake by cancelling my service with at& t and gave my business to Comcast. If you have any shame left pick up your junk pcs of crap my house and garbage it. I will go with AT&T. read more

When I leave a web browser tab on my comcast email account, it will eventually redirect to https://yaizawikijob.org/7111173600087/5fa2f71a6ad730805a2d9af1be5a7768/bda27f196b585f49eb366a52e9a31da7.html (malware) I close it and log back in, and am fine. Their chat function to register this problem with them is awful, asking for non-Comcast email accounts etc. before accepting the complaint. read more

Comcast has improved a lot in the last couple of years. I left 2 years ago to try the alternatives (DirecTV, AT&T DSL and Vonage) and the internet was not good, the TV was too expensive and the phone was not reliable. I just went back to Comcast and saved money (not considering introductory rates) and have excellent internet, reliable phone and a better TV experiences. On Demand with Comcast is way better than what DirecTV has. The customer service has been great both on the phone and at my home. I've been very impressed. It may have something to do with the awful experience I've had with AT&T but I think Comcast is getting it right now. read more

Dear Josh G., I told you so! I know other cable companies have issues, but nothing as severe as Comcast. Every time we try to get a new service, change something, or upgrade something, it literally takes about four tries, all of which someone has to be home for because they only schedule appointments from 9-5. Twice they've also claimed I cancelled my appointment when I didn't. I'm not quite sure how they make money because every time I call to complain I get a $25 credit. To put things in perspective to anyone who thinks I could be exaggerating, my first two bills were free. That's how many credits I got. My bill is normally $135.06 if that tells you how many times I had to call to complain that something wasn't working or they didn't show up for an appointment or after talking to 12 people who all told me something different (all of which had names written down that I'd recite every time I called to speak with a new person), my issue STILL wasn't fixed. No matter what, whenever you can a new box, it will not work. This is just fact like the sky being blue. If you have any sort of patience you can get a sizable amount of credits for your persistence, but after a while you're sick of those as well and just want the service you're trying to pay for. On the bright side, once the service works after the first month or so (every time I've had them), I haven't had any issues with service. I've had a few outages that were all fixed pretty quickly. The horrible review is for the equipment and service, both of which are absolutely horrendous. read more

This is literally the WORST company in the world for customer service. I can explain in (lengthy) detail my over a month and a half of misery just trying to get my service going. I now have a $300 bill and have YET to receive any service. This is absolutely the worst company that has somehow survived as long as it has. This horrible company has somehow defied the times but it's days are numbered. You can look through the Yelp reviews alone and you'll see that there are very few with more than one star and I would bet everything I own that more than 50 percent of the one stars would be ZERO stars if it were possible. This company has no regard for customer service, needs, or wants. They do everything they can to lose customers and yet somehow stay in business. People definitely don't "like" this company and the fact that they tolerate it at all literally amazes me. The fact that I have tolerated it thus far is pretty much only because there is no reasonable competition. I am switching the SECOND I find something else, anything else. More to follow, I have a whole experience but I was typing it when my windows netbook decided it would restart to install some stupid update, so once I get it fixed I'll update my review. Trust me, I have plenty of reasons to want to share my experience... read more

Mary is a rock star! Best experience I've ever had at a cable provider! Cam in at 9:30 on a Monday morning. No line at all!

First time around we had an awful experience with Comcast. They didn't show up for an appointment, charged us when we didn't have their service installed, etc. We were not looking forward to having to use them once we moved and our new location didn't support rcn. Doing a ton of research on what we could get for the price, we decided to give Comcast another chance. We are glad we did - contrary to most of the reviews on here, our experience has been pretty great. Technicians arriving on time, and pleasant to be around. Service working well (we did cable and Internet), and our bill being accurate. We really enjoy the interface as well - it's slick and user friendly. Honestly, nothing but great things to say. Will write another update once we are further into the service, but so far so good! Minus one star due to our experience a year ago in addition to some confusion around the products/services as stated online. read more

i was promised that if i upgrade to blast i will get a higher speed but i still have the sameinternet speed :( well aside from this everything is perfect, i still give 3 stars for the 24/7 support, detailed billing, i was never disconnected from the internet ever and many more, dear comacast give me the speed that im paying for and youll be perfect for me! read more

From the moment I got my first cable box to returning it and giving up cable television after 4 bad boxes, to nearly daily internet outages in my area Comcast has been nothing but rot eating vermin. read more

They emailed me a bill that wasn't mine and associated my email with an address that isn't mine. Now I have all the private information for someone else's account. Now I wonder who is getting emailed my information. This isn't just bad service it's dangerous. STAY AWAY. read more

After waiting in long lines at the Comcast center on North Avenue (with all of the glass windows, agents yelling into their microphones for "NEXT CUSTOMER STEP DOWN" and an overall unpleasant environment ... felt like I was in Compton ... but it was actually Lincoln Park!). Anywho, finally received my new cable box. Went home to install it following the instructions carefully and surprised ... didn't work. Took me 8 calls to Comcast for troubleshooting. Sometimes I had to wait 24-hours for the "signal to activate" (BS) and another said there was an "outage in my area and to call back tomorrow" (BS). Oh, I was hung up on one of them Finally convinced them to send a technician out and the soonest date they could give me was two weeks out (BS). Had to escalate a few levels, wait on hold for insanely long times to finally get someone to "approve" someone coming out sooner. I am sick and tired of dealing with this Comcast and their lousy customer service. Would give them 0 stars if I could. The next time I move or for the next issue I run into with them, I am getting DirecTV or Dish - so loooongggg Comcast read more

Absolute worst. I gave it 1 star because there is simply no button for zero. To pay the highest amount a month for the internet to sh*t out on average 3-5 times a day is horrible. Customer service is terrible and I'm basically getting robbed monthly. if only there were more service provider choices. I hope you go out of business, Comcast. read more

Many years ago we had cable service with Xfinity. They caused us nothing but trouble. They scrambled the wires to the antenna and took over a year to figure out their problem. After my husband passed away, I couldn't afford their rates any more, so I gave up their service. In the course of their many efforts to solve the antenna problem, they brought us an extra router. We never even opened the box. It has sat in our living room taking up space for several years. Today I called them to pick it up, and the phone rep said I would have to pay the $99 of our remaining balance before they would do that. I had thought I was offering to do them a favor. The phone rep rattled off my address and phone number and the last four digits of my social, which I had just given him. It sounded a whole lot like "now we know where you live, so you'd better pay us." I told him they could send a delivery person out to pick it up next Monday, or I can put it in the trash next week and they can get it from the alley. They were incompetent when we had an account with them, and time has not improved their service. read more

I'd give Comcast a zero if yelp lets me. Still no internet even though everything is plugged in and in place. Will take another week before we can have a phantom line tech to come out to fix something on the poles.. But we won't know when he will come or when he will fix whatever is wrong. Can't try to use the internet, cuz our modem might fry. The only way we can find out is by calling Comcast. Fuck this shit. read more

Too bad I can't give 0 stars. I have no idea how a company this poor actually stays in business. The boxes don't work, the service people have no idea what is going on, and they still expect you to pay full price for the service they aren't providing. (We are on our 4th box within a couple of months, 3 service calls, and countless hours on the phone...) read more

I mean what more is there to say about Comcast. It is one of the few options you have. They know it, you know it. They make you pay, but you're desperate for Game of Thrones or whatever your drug is so you pay. Their customer service generally acts as though it's torture to do something for you. They're slow, often inept. I recently picked up a cable box and surprise surprise it didn't have the right power cord. No problem I think. I've got plenty of power cords. Plug it in and the box is just dead. Cool, it's saturday, I'll hop right over and wait in line for an hour only to have someone roll their eyes at me. Oh. Oh no. Wait. What do you mean they're only open for four hours on saturday!? Sigh. On the positive note if you can get out of work or are unemployed then going on a weekday before noon is pretty quick. read more

yeah i order the hd cable box from the online support. still has not arrived. so i go back to online support and get grace. she gives me a tracking number and tells me its ups. so i type it in quick. oh no number exists. i tell her this and she insists. then i get told it was already delviered. yet i have no box........what is this? she then exits the chat room after i tell her i want her to show me the proof this has been sent. i get nothing and she closes the chat. real professional comcast! read more