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    8 months ago

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    3 days ago

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    10 months ago

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    Sarah H.

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    1 year ago

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    Sarah H.

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    2 years ago

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    Sarah H.

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    9 months ago

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    1 year ago

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    Sarah H.

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    9 months ago

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    1 year ago

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    Sarah H.

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    1 year ago

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    Sarah H.

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    1 year ago

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    Sarah H.

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    4 years ago

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    Clint J.

    Glad to know you are happy with our service Michael!

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    2 years ago

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    Sarah H.

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    4 years ago

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    Clint J.

    Helpful 5
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    2 years ago

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    Clint J.

    Thanks for the great review Lisa! We appreciate the feedback. :)

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    1 year ago

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    Sarah H.

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    2 years ago

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    Sarah H.

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    1 year ago

    Great service, they do respond very quickly and try to resolve the issue in a timely manner

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    Sarah H.

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    2 years ago

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    Sarah H.

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    4 years ago

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    Clint J.

    Thanks for the review Deven!

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    1 year ago

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    Sarah H.

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    3 years ago

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    Clint J.

    Thanks for the great review Ray!

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    4 years ago

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    Clint J.

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    4 years ago

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    Clint J.

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    6 years ago

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    Cherian J.

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    5 years ago

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    Clint J.

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    5 years ago

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    Clint J.

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    4 years ago

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    Clint J.

    Thanks for the great review Deniz! We are glad that we made you happy!

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    4 years ago

    I moved to a new building with internet provided by Haipoint. Harjeet was professional and helped me quickly set up my internet.

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    Clint J.

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    2 years ago

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    Sarah H.

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    8 years ago

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    4 years ago

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    Clint J.

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    3 years ago

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    Clint J.

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    4 years ago

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    Clint J.

    Thanks for the great feedback Shari! We really appreciate it!

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    4 years ago

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    Clint J.

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    9 years ago

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    Masud K.

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    9 years ago

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    Masud K.

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    4 years ago

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    Clint J.

    Thanks for the great review Jackie!

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    Page 1 of 7

    Ask the Community - HiPOINT

    Looking into a building that has this service exclusively. It is labeled as 3mb symmetric from the HOA. Is this a 20 year old DSL line? How does this company package internet? Fiber line to building? Old phone cord?

    Hi Dan, Sorry about the late reply but just so anyone reading knows: HiPOINT currently provides internet service to 60+ Buildings in the Chicago area and we are expanding… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - HiPOINT

    Ryan, the tech, was prompt, professional, and ensured I was satisfied with his work prior to leaving.

    Mentioned in 28 reviews

    Read more highlights

    Protek-IT

    Protek-IT

    (365 reviews)

    Portage Park

    I needed my computer repaired fast for work and school and took it to Pro…read more I am thoroughly impressed with the care an attention Lead Technician Spring and his team showed. My computer works better than new. Additionally, the were at all times personable and respectful. The price for the repair was reasonable.

    I normally don't write reviews on here, but I felt that others should know about my experience. To…read morestart off, I should mention I am not an expert in computers & technology, but at the same time I am not a novice either. I have fixed and modded computer components & have built PC's plenty of times on my own. First time I went here, I went to get my 15" Macbook Pro Retina laptop screen fixed, an easy repair. I went here because I was too busy to do it myself. Sorin (lead repair tech) advised to replace my broken screen with a used screen to reduce the repair cost. I said thats sounds good and proceeded. When I got the repair back, the screen itself was dirty and the metal lid had tape and residue on it. I understand that the replacement part was a used piece, but he couldn't spend 5 minutes wiping it down and making it look presentable? This was a $500+ repair. At the end of the day, it isn't a big deal, but the reason I mention this is because it is relevant for my next experience with him and this business. My $7500 custom build PC that I had built, suddenly no longer could boot up, POST or enter BIOS. Sorin offered a diagnostics test for $80. I agreed as I needed to confirm which of my parts was malfunctioning so that I could process a warranty claim with the brand. On the phone, I had asked him if I should bring manuals - he said no. I bring in my PC and I tell him I will be right back as I left my power cable for the PSU in my car. He admentently says I don't need to bring it in (without even looking at my PC). Okay fine...I'm not going to argue with a "professional". I also asked if he would like to be provided a list of the parts in my PC to help him troubleshoot more efficiently. He said nope, no need. I drive back home. Next day, I get a call from him and he tells me that he did not realize my PSU (Corsair AX1600i) has a different plug and that he requires me to bring in my power cable. Great. Now I have to drive all the way back to the store when this could have been avoided if he took 30 seconds to look at my PSU when I first came in. I get a call from him later and explains the tests he ran. I should note that he said he was not fully able to test my CPU (3970x), GPU (RTX 3090), or motherboard as their shop does not have the parts needed to run a in-depth diagnostics test on higher end computer components. *This is why I originally told him if he would like a components list of my build when I first came in.* Basically I paid $80 dollars for a rudimentary diagnostic test that was not comprehensive at all in my opinion, as the CPU, GPU, and motherboard are the most important components of a computer. Fine, I guess this is the best I can get for an $80 dollar diagnostic test. I promptly ask him to put my PC back together so that I can pick it up. When I arrive at the store, he hands me my PC back and he said was not able to get the front facing fan on the CPU cooler mounted properly onto the heatsink. Um...okay...your business is called "PRO - Technology Professionals", but you can't even mount a basic CPU cooler onto the motherboard? I also noticed when he put back my GPU, he did not plug back in the power cables for it. And he also reseated my memory sticks incorrectly (pic included).He clearly put no effort in putting my PC back together. Do you not take pride in your work? Completely sloppy. This kind of leaves a sour taste in my mouth, but again, not a big deal to me, so I bring it back home. When I get back home to inspect my PC closer, I noticed the reason he could not mount the front facing fan on the CPU cooler is because it was the incorrect fan. My CPU cooler (be QUIET! DARK ROCK PRO TR4) has 2 fans that need to be mounted onto its heatsink. I don't understand how he could have messed this up because the two fans are both different sizes and only one of them fits on the inside. Instead, it's clear he forcefully jammed the other fan into it as it is basically impossible for it slide it in otherwise. It is astonishing he did not try to look for the manual online, or bother to call me to confirm how to correctly put the CPU cooler back to together. This was not a AIO or custom loop liquid cooling system... This was a simple cooler with two fans. The only way I could pull out the fan was to break the rubber gasket on the heatsinks - thereby damaging both my fan and heatsink. I call him and address my complaints and was ultimately met with an attitude. He tells me I need to bring my computer back to the store so that he can remove the fan. I refuse as I am not going drive a third time back and told him there is no way to remove the fan without damaging the cooler. I am normally a easy to work with guy and I am usually empathic to certain situations. I didn't even ask for a full refund and was compensated a $20 dollar refund. That doesn't even begin to cover my $90 CPU cooler. To have my $7500+ dollar PC disrespected like this is completely unacceptable. Avoid this place.

    Top Gear Technologies

    Top Gear Technologies

    (2 reviews)

    Portage Park

    Due to aging technology and rapidly increasing prices, I switched our company's phone service from…read moreAT&T landline to Comcast's cloud based service. Unfortunately, it went from bad to worse with Comcast's inability to properly program the lines, as well as the equipment features not functioning as they should. I spent nearly two months with Comcast trying to correct the situation to no avail. With each "fix", the matter only became worse as I was often left with dead phone lines, or phone calls that could not even get through to us; an absolute disaster that cost us dearly. My business partner reached out to John, who took immediate action by beginning the process of transferring us over to his cloud based service provider. John attended to the porting of our numbers, ordering of new equipment, programming of the phones, and in house training. Throughout the process, John treated the matter with the utmost urgency. I now have a much higher quality phone system that I own, as opposed to the more costly rental equipment provided by Comcast. During the installation visit, John properly programmed the phones and installed features and functions that best suited our company needs. I could not be more pleased with the quality of the product and the service. I wish I had switched my phone system to Top Gear Technologies a long time ago.

    I found these guys via a client of mine who raved about their SEO services. I called and spoke to…read morethe owner John who set me up with an SEO package for our business. We are 4 months in now and already seeing great results. Top Gear is fairly priced and the customer service has been great. For us the investment has paid off already and has been well worth it. Since doing the SEO, Top Gear has also worked on a few other IT projects for us in a timely and concise manner. I look forward to using these guys moving forward.

    HiPOINT - isps - Updated May 2026

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