We used to come here under previous ownership years ago but service is terrible now. The new owner acts friendly until something goes wrong. On one visit they scraped way too deep with the callous remover on my foot drawing a lot of blood. I yelped in pain and the technician felt bad and brought me band-aids. It was an accident but the owner not only didn't apologize or acknowledge that it happened (she was there the whole time), she was visibly angry that I made a commotion and was extremely rude to me and my party for the rest of the visit. When we checked out, she coldly said she removed the callous treatment from my bill. I didn't come back for a year or so, but decided to give it a try for my daughter's GelX nails. They completely botched them (see images), did a sloppy job all around, and tried to blame us by saying they couldn't do the marbled effect in the inspo image, but they never made that clear (huge language barrier) or we wouldn't have proceeded. We nicely asked if there was a different technician who might be more skilled at doing what we requested and they said no. So we asked them to remove the nails and they told us they didn't have time (there were no other customers in the salon and there were three technicians). They told us to call the salon phone number and talk to the owner, who then ordered them to remove the nails. The owner said she was an hour away so would not be able to help us, but then miraculously appeared from the back but did not want to see the photos of the bad work. While she gave us a refund, this review is about the attitude and complete lack of customer service. Had she acknowledged it wasn't right and tried to make it right in a somewhat friendly way, we probably still would have returned. Shame on us for giving it another try but won't make that mistake again. read more

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Did a good job with the builder gel I wanted but the nail tech couldn't have been more unfriendly.

X Nails does a solid job overall. There's usually easy parking on the side streets and the pricing is totally reasonable for the area. My only big gripe, and what really knocked the experience down for me is having to check in on an iPad and provide my phone number just to get a pedicure. I really don't want to hand over my personal info just to get my toes painted. Other than that, the service itself was good. read more

I've visited X Nails a few times and usually have left satisfied. The salon is out of the way, but the nail techs have always been meticulous and there's a great selection of OPI Infinite Shine polishes, so it's been worth the 12-mile drive to Sherman Oaks. Today was different. I was ordered to leave my chair while my nails were still quite wet. My nail techs started handing my belongings to me, which caused the polish to smear and become lumpy and uneven on one hand. The worst part is that I'm having surgery and won't be able to come back for to have the polish repaired. read more

X Nails - Lumpy ridges across the tips. - Nail Salons Near Me - Sherman Oaks, California

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"Jupiter Power, Make-up!" Selfcare at X Nails, does not fail! I reached out via a Yelp Project (service) Request and got the best responses for X, prompt, considerate, efficient and local. It was an easy yes. I get pedicures from time to time but it had been a long while so I was happy to try some place new. X Nails has parking in the rear off the main street and street parking via Ventura Blvd/ Woodman Avenue (metered), but if you know the area or Ventura Blvd you know parking is scarce so you take a spot when you can get it. Along with a great laid back energy, good music, great lighting and a chic setup for manicures and pedicures you have access to free Wi-Fi. When you arrive you can check-in on the kiosks by the door. There was someone available right away when I got there, they definitely plan ahead and stagger people out to make sure you don't encounter much of a wait. Thu is who helped me book and she was very personable in-person as she was communicating. My feet never felt happier and fresher after the full treatment. Not color or coat for me this time, but perhaps on the next and they have some great brands, also colors/shades in stock. The comfy massage chairs, warm water for foot soaking and arm rest will make you feel as valued as the techs who make X Nails the best of the best. Serving up nail and self care 6 days a week (closed on Mondays only), starting as early as 10 AM until 7 PM (5PM on Sundays). Don't forget the tips, pun intended. read more

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I had such a great experience here! They were able to take me in last minute on a busy day, which I truly appreciated. They treated my ingrown toenail very gently and professionally, and were incredibly kind and patient the entire time. I'll definitely be coming back for future services and highly recommend them! Their work was excellent and they also made the experience very relaxing! Thank you so much and I'll be back! read more

Everything about this place is amazing. It was my first time going and I'm happy to report I found my new nail spot. The staff is so wonderful and the salon itself is gorgeous and so clean. I've never been to a salon with such incredible staff. 100% recommend coming here, you won't be disappointed! read more

X Nails - Gel mani and pedi - Nail Salons Near Me - Sherman Oaks, California

Went here today and the salon was very clean and nice. Tiffany is the best! No one can do nails like her. She did my pedi and another girl my nails both came out very great! Will be back for sure. So many colors to choose from! Everyone was very nice. read more

Loved my fingernails, pedicure person needs more practice. Just not on me. Was supposed to meet a girlfriend but she flaked. Seems like a good place to do a friend's day. read more

Tiffany at X Nails is amazing! She will literally go out of her way to make sure her customers are happy. She does nails beautifully, and the salon has a great vibe with kind staff, great music, and a clean, luxurious feel. read more

I've been to them three times and the young lady towel THAU she's great and if she was somewhere else, I would definitely go to her but the person that answers the phone each time that I make an appointment she is extremely rude and because she doesn't speak very good English she gets upset with you when you ask her to repeat herself or excuse me I didn't understand or a question about the employment of when they're open I would definitely not recommend this nail shop to anyone. read more

My first gel mani lasted more than a week (most never do because I do a lot of manual work).

X Nails.... The best! Great, friendly service! Thai is lovely and does wonderful work. Thanks X Nails & Tiffany!

This place will rip you off and Tiffany is very rude. Came here for a pedicure for 35 and the next day had to come back the polish was chipping. She said to Come back and she would fix for me and I would pay the difference for getting gel this time. So it should have only been a 10 difference because that's the price of a gel pedicure is 45. Instead she told me I owed them 20 dollars instead of the 10 for some reason even tho it was their mistake and poor quality of work on their part and had to come back the next day which inconvenienced me . Dont understand why I was charged 20 and not 10 when they made the mistake. Tiffany is very rude and I will not be coming back here. Don't come here if you want bad quality and bad service read more

X Nails - This is their gel from Today. - Nail Salons Near Me - Sherman Oaks, California

Initially I was thrilled with my regular mani & pedi. They were fast and kind. They looked great! But after 3 weeks, I had a toenail fungus on three toes! One might say, "how do you know it came from this shop?" I only had a pedicure once this year, in May 2025, by Xnails. Three weeks later, the nail fungus was full blown. I gave them two stars because they did great work, but that's all I can give them. This nail fungus is dangerous. I have three toes that have turned purple and are swollen in addition to the nails turning colors, getting thick, and brittle.j I tried using Kerasal (OTC nail fungus cream)for 8 weeks. It. Did. Nothing. I had to go to the doctor to be put on an oral med, the strongest they make. Projected improvement? 6-18 months!!! Choose wisely! These nail funguses can literally cause amputation of toes if not handled right. I'll give an update on my toes in December. Hopefully with 10! read more

X Nails - Brittle, thick nails that have turned white, yellow, and brown. The nails are literally separating from the toe. Skin is browned and purple. - Nail Salons Near Me - Sherman Oaks, California

This place is super cute super clean. I drive over the hill from LA just to get my nails done with Thao. She takes her time, and does a very good job. read more

X Nails - My beautiful perfect Gel X by Thao! - Nail Salons Near Me - Sherman Oaks, California

I absolutely love this place I've been coming here and only here for several years. The owner Tiffany is so sweet and accommodating and makes me feel welcome every time I'm here. Annie does my hands every time and she is so sweet and talented. All of the other associates are also so friendly and helpful. I would definitely recommend coming here. I've never had an issue booking an appointment here. I usually just message Tiffany through Yelp and she always responds and is able to book me. Love this place and everyone that works here! read more

X Nails - Nail Salons Near Me - Sherman Oaks, California

I have been coming here for years. Tiffany is kind and works hard to be sure her customers are happy. She offers great advice on color choices and her touch is very gentle. The salon offers a relaxing atmosphere and very comfortable massage chairs. read more

I walked in last minute for a gel pedicure and it was fabulous. The woman that checked me in and out was very nice. The massage chairs were satisfying and comfortable. The nail tech who did my nails did a beautiful job and was very friendly. Overall would definitely come back! Thank you :) read more

X Nails - Gel pedicure - Nail Salons Near Me - Sherman Oaks, California

Service was not great. I tried to make an appointment, the person was very short and then yelled when she didn't hear me confirm the time. She was on speaker phone and everyone in the room was shook at her response. Perhaps she was having a bad day, but I wouldn't try again with this place. read more

Got my birthday nails done here and wanted something cute and simple and they did an amazing job at it. They were all very kind, outgoing, and accommodating. I get off work late and they were able to get me & my mom in still before they closed and it didn't feel rushed at all. The prices are also very reasonable. My acrylics were $65 with gel and my mom's was $40 for gel manicure. I will be coming again ! read more

X Nails - Nail Salons Near Me - Sherman Oaks, California

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I've been getting my nails done at X Nails for a while now and I always come back because it's sooooo good! Service is fast, professional, precise and impeccable. I've gotten pedicures and manicures and I always LOVE the result! Thao always does my nails and they have grown so much. She's super talented! I'll be coming back again and again! read more

X Nails - Manicure - Nail Salons Near Me - Sherman Oaks, California

Another good experience at X Nails. It's been a while since my last manicure and pedicure, but they handled both with kindness and care. My nails look great! Given a stressful couple of weeks, it was a pleasure to be in this relaxed environment. read more

Great place. It's clean, affordable. Nails have great retention. Easy to make an appointment. Nice people. read more

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I love coming here! Nancy is my favorite. She is so great and attention to detail! Her pedicures are the best, plus you get a massage while you're here too. The location is very peaceful, and they play nice, relaxing music while you're here. Make an appointment with her right away! read more

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Great customer service! Very friendly staff. I was a walk in and didn't have to wait long at all.

This place is AMAZING!!! I cannot express how amazing and professional ANNIE is. I've been to many nail salons in the area and I am choosing to come here from now on because of the work Annie did!! She was very attentive of my nails. I chose the Gel X and she did such a flawless job on me. The venue is elegant and the employees are caring. Thank you Annie for making me ready for New Years! 2025!! read more

X Nails - Omg!! Amazing Nails!! - Nail Salons Near Me - Sherman Oaks, California

I had a gel pedicure and it looks terrific -- such attention to detail! -- and it was a relaxing experience. I've been to many nail salons in the area, and X Nails was the best experience I've had and their quality work speaks for itself. read more

Fantastic! Annie and May were amazing. Everybody is so friendly so nice. The place is so clean. The seats are ultra modern brand new fantastic. Best gel I've ever had. Thank you so much!!! read more

I have always struggled with my acrylic nails. Thao does them perfectly every time and everyone is so nice.

Really happy with my gel manicure and massage. Super professional and clean salon. Also very fair prices. Thao was excellent

I was Tiffany client years before she decided to buy this salon. She has been doing my nails over 5 years and when she bought this salon I followed wherever she went. Even during Covid times she would accommodate me and come to my home, because I was in dire need of services and including my whole family she would accommodate. She's kind and will do anything to make me happy as her customer. Even when I need to change and reschedule my appointments last minute she's always there and make sure it accommodates me. I have always been happy with my services with her and will continue to have her as my long time tech and friend. Thank you Tiffany for always giving great service. :) read more

Annie did amazing on my dip manicure! Not too thick and shaped my nails very well. Will definitely be coming back! read more

X Nails - Dip manicure - Nail Salons Near Me - Sherman Oaks, California

I'm not the type to write reviews but this salon is too good to be true. They did exactly what I wanted, 0 complaints. I just moved to the area and I can tell you that you really get the best service here for a reasonable price. 12/10 recommend!!! Clean, efficient, and friendly read more

X Nails - Nail Salons Near Me - Sherman Oaks, California

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I loved this salon. Thao did my gel mani and she was great! The ladies were helpful and nice. Very clean and comfortable. Definitely coming back. read more

X Nails - Gel manicure with design - Nail Salons Near Me - Sherman Oaks, California

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I love X nails Tao always does a great job and so dose Thu Luu they are both amazing. The place is always clean and the ambiance is always so calming the massage chairs are so relaxing I am over all pleased I will be coming back. I also want to point out that x nails is the first place I visited to get my nails done after 15 years do to a traumatic experience I had with another nail salon, coming here has made me feel so much better and calm with getting my nails done and for that I thank them read more

X Nails - My birthday nails - Nail Salons Near Me - Sherman Oaks, California

(Forgot to post this Update)! ....the owner called me & was very very nice. She said she wanted me to come in because she wanted me to be happy with the service and business. And mentioned a discount. I asked if she could do my nails, she said yes but when I went in, someone else took care of me. I didn't say anything because there was a customer in her chair and decided to give the lady a chance. Once done I thought the nails looked nice but not natural. Aaannndddd the owner charged me FULL price! I should've said something and quoted our phone convo but I was over the whole ordeal. read more

X Nails - 1 wk, 2 days later - Nail Salons Near Me - Sherman Oaks, California

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Yesterday was my first time here and I got my manicure done. Nancy took care of me and she did a really good job. The nail salon was clean and modern, great service overall. read more

Everyone there does an excellent job, with precision and close attention. I'm very happy to have found them!

Definitely recommend making a reservation! I get my gel x nails nails done here. They did such a good job with it. The gel x appointment took about 2 hours to complete. read more

X Nails - Gel x - Nail Salons Near Me - Sherman Oaks, California