I definitely have to agree with the reviews above. Also, definitely NOT coming back. We've been at the salon 3 times. First time was nice, but the second time, we started having doubts. The prices were SUDDENLY very high, higher than last time. The nail polish cracked after a few days, meaning that their colors were quite old. However, against our better judgement we still decided to go a third (and last) time to this place. To start off, all of the nail techs always seem to be in a hurry. They don't spend enough time on the manicure/pedicure and the clean out. They rush, even though there are no clients to rush to. In this rush, they have cut my mom's cuticles, to the point of bleeding. During the clean out of the cuticles and gel removal, my nail tech wasn't really focused, and went too rough on my nails. Had to tell him several times to be more GENTLE PLEASE. With the rush, once again, the color job itself turned out to be terrible. Not only, have they BLOBBED the polish so much that it ended up in layers under the nails, but they also managed to leave uncolored spots on the nails. The prices skyrocketed, even though we just got a regular color. It sucked. P.S- Oh and to people with fur allergies. They have a dog wandering around the salon and sitting EVERYWHERE. I love dogs, a lot, but this dog was shedding a ton and was quite stinky. Now I'm itching from the fur. read more

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BEWARE BEWARE BEWARE PLEASE SEE EXACTLY WHAT YOU ARE DEALING WITH AT THEIR SHERMAN OAKS LOCATION: So I came in Saturday for a fill. Sunday two nails popped off like press on nails! They called me after I left a message at 10:38am. They set an appointment for me for 6pm. I've been told I have to wait for 40 minutes since no one is available for someone to drive here! This is my experience! Wicked manager came in and was so rude on fixing the nail! No apology. I should file a dispute with my bank for the full amount! Such rude entitled wicked witches! UPDATE SINCE MY POST ON 11/24/25 A TOTAL OF FIVE NAILS HAVE POPPED OFF. ONE TODAY! They must love me coming there for them to fix my nails during my work and business week. NEVER AN APOLOGY!!!!! UPDATE: THE MANAGER TRIED TO CHARGE ME. I SAID THATS FINE AND THEN SHE SAID GIMME CASH! I TOLD HER I DO NOT CARRY CASH. SHE SAID WELL OUR CREDIT CARD MACHINE IS BROKEN!!! THIS IS MY FIFTH NAIL THAT HAS POPPED OFF AND YOU KNOW WHAT SHE SAID.....I REFUSE YOU SERVICE!!!!! I SAW YOUR REVIEW! AND WITCH????? DEVIL WORSHIPER VOODOO SCAM ARTST WITCHES ASSUME NO RESPONSIBILITY FOR THEIR HORRIBLE WORK OR ACTIONS!!!!!! They probably did a voodoo for nails to pop off like press on nails. Come to this nail embarrassment if you want to pay for 2025 LEE PRESS ON NAILS THAT POP OFF!!!!!! Look up close at how much hard gel she used that's why my nails are popping off like Lee press on nails I work too hard for my money. I tipped Lulu And they charge me $70 for my bill and I thought it was reasonable but it's been the biggest headache of my life. I mean to have to go in there five times and then walk out of there with my nails looking exactly how they look in the second picture no apology no assuming responsibility for poor quality work or poor quality customer service I should've known something when she said we're used to having mostly Armenian clients. I really did not pick up anything until I came in with my fifth Nail popped off and she wanted cash and she said the credit card machine was broken at this point based in the way I was treated tonight. I am going to seek legal council. They are horrible evil wicked Fraudulent scam artist read more

Sugar Nails - Went out bro this location like this, came out like this! Assume responsibility as a business owner!!!!!!!!!!!! - Nail Salons Near Me - Los Angeles, California

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Perfect job every time. Been coming here for 10 years. Such pros and so friendly. Michael is my literal hero!!!

I've been going to Sugar nails for maybe a year now and always want complicated designs. I always go to Kristine because she never disappoints. She can do anything you ask it seems. But I also know from friends that the other nail artists can do great things as well. They are always prompt, friendly, and absolutely talented. The nails last and are hands down the best nails I've ever had and I've been many places. Please check this place out if you are looking for any type of manicure whether it's simple or completely abstract. They will take care of you. Oh and everyone is so kind and welcoming. You won't regret it. read more

The technician Kristine who did my pedicure was so so nice and it looks excellent I live so close so I thought I would give it a try, but their sign outside and the sign inside said a gel pedicure was 40$ I don't know if it's Becuase I got a French toe pedicure but he said it was 50$ and I was feeling nauseous so I said I was gonna tip her when I got home I took down her personal Venmo and he was like no tip before you leave the store in the rudest tone like literally demanding me first of all so rude I was going to become a regular customer, but this experience completely turned me off so sad to say Becuase the girl was so sweet and kind read more

I most horrible nail trip of my entire life. I walked in with and walked out with no nails. She cut them all the way down to my skin. Then charged me $45 for it. I do not recommend to anybody. read more

I went on a Monday and asked for prices for hard gel nails. The lady there quoted me $60. I told her I would come back in a few days. I had time 2 days later so I went in to see if they had time. The same lady said she could do hard gel. I asked her how much it would cost and now she said $65. I told her that she had quoted me $60 just 2 days ago. She said no it was $65. So they are not to be trusted! read more

They are amazing! They are warm and welcoming and scheduled me in fast. I got a gel mani and gel pedi. I couldn't be happier They listened to what I wanted and made the process easy and relaxing as it should be. Thank you read more

Sugar Nails - Nail Salons Near Me - Los Angeles, California

Called and made a same day appointment. Staff was very friendly and kind. They are following social distancing rules and guidelines which is great! Very satisfied with my French tip pedicure it was what I wanted. read more

They need to update the ambience. Also, their nail polish is quite old so it cracks right away. I was very disappointed however they were very, very kind. People quality of work would have been better if they update the quality of their work they have been there for some time now and possibly that is why they need to upgrade read more

I got my GelX fills done by Christine at Sugar Nails, and she did a phenomenal job! She even suggested these super cute designs, which I absolutely love. The nails turned out amazing, and the chrome finish is perfect. While the price is on the higher side--I paid $95, which included the fill, design, and chrome nails--the quality and attention to detail make it somewhat worth it. I'm really happy with the results and will definitely keep coming back! read more

Sugar Nails - Nails with design and chrome finish - Nail Salons Near Me - Los Angeles, California

Cherry gel nails turned out beautifully! Super friendly and excellent service! And they have the cutest frenchie! I've been coming here since 2017 and this is my first time getting a design. They NAILED it! read more

Sugar Nails - Manicure and pedicure - Nail Salons Near Me - Los Angeles, California

Friendly service, did a very good (careful) job. Got us in right away as a walk-in. We will be back!

Love how this place can design and draw on my nails. Thank you all of you . Would love to comeback here more often now . read more

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They are the best, our favorite folks for many years!!!! They are considerate of your time and we always walk out 100% satisfied.

When we walked into Sugar Nails, we were instantly greeted by arguing. Hesitantly, we walked in for our gel appointment. I took my sisters to get their nails done, and they wanted to pick out colors. The women were arguing and making a fuss. None of them knew how to do French tips, and none of them knew how to do a simple design. When one of my sisters sat down to get her nails done, two of the ladies started arguing excessively. It was a very uncomfortable situation. One of the women asked me to fetch her nail colors. To make the situation worse, the women were all very rude to us. They were unprofessional and did a horrific job. The nail lady, funny enough named Karen, did blobs on one of my sister's nails for a French tip. When I said something to her, she was extremely rude and unprofessional. She didn't use a French tip brush, she used the regular nail polish brush and made a mess of her nails. On top of that, she cut her multiple times with a cuticle clipper. She tried to charge $65 for this. My other sister was getting French tips as well, and the lady caught her and made her bleed. She also said to another woman, that she didn't know how to do French tips. The ladies were fighting because none of them knew how to do French tips. After I said something to Karen about her terrible job, this guy named Eric did the French tip on one of the other girl's nails. There were three tables all open next to each other, but they decided to split up the girls. We asked for them all to be sat next to each other, and they said no. The reasoning? None. All the girls just got their nails done, but one of them was sitting in the mani-pedi chair. It made no sense. All the seats were open for about an hour. I shared looks with some of the other clients in the nail salon. They felt my pain. One of them even mouthed to me, "What the hell is going on." Two of my sisters used the same color and they charged us extra for the color. It made no sense. And then on top of all this craziness, one of the nail ladies started playing séance music??? We were horrified. I hope she didn't curse us. Overall, we are very disappointed by their low-quality service and the way they dealt with the situation. We were noticeably very upset and they didn't care or try to make the situation better. Please take your money somewhere else because this nail salon isn't worth it. read more

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The staff is very friendly and welcoming. The prices for the services are reasonable. I love how they do not use a drill to remove the gel nails which makes my nails weak. Kristine and Michael do such an amazing job. I have came here a couple of times and michael did my pedicure once. I will keep coming back here. read more

Sugar Nails - Kristine did my gel nails. - Nail Salons Near Me - Los Angeles, California

This is unfortunately another typical nail salon that will lie to you and say they can do a design and not execute. Then proceed to get mad at you because they can't do the design. I had a terrible experience I came in with a picture of what I wanted and let them know if you can't do this I have a simpler design. The nail lady said she could definitely do something very close to what I wanted but it wouldn't be exactly the same. I told her that would be fine as long as it was really close to the picture because I'm very particular. I asked what the price was she said $70 & an extra $5 to remove gel polish, which is insane that always comes with a pedicure. Once it's time to do the design a different nail technician comes and did the design showed it to me. The design looked NOTHING remotely close to the picture so I let her know. She then tells me ohh I can't do 100% close to the picture I can only do 50% WHY THE HELL WOULD YOU CHARGE FULL PRICE FOR SOMETHING THAT WAS HALF ASSED. please do better they wouldn't let me leave without paying so I had to pay $60 for something that I didn't want all because your staff couldn't get it together. This place is giving scammers. Also the vibe was horrible and I was made feel at fault for something that I didn't promise all I did was take their word for it. Please don't lie on designs that can be done it's not fair for anyone. If you guys were honest maybe you would have to charge a petty ass $5 to remove gel polish. read more

They are new and they didn't care about customers. When I got out of there within 10 minutes the nail broke too. Then again when I turned up so indifferent 1 other person fixed my nail and it wasn't what I wanted it to be. WHEN I OBJECTED TO IT AND SAID I DIDN'T LOVE IT THEY TOLD ME Q AND BYE BYE. This is my first and last experience for this bail salon read more

I've been here multiple times and never left unsatisfied. Everyone is very friendly, place is clean and I get very natural looking gel manicure. Highly recommend read more

Sugar Nails - Nail Salons Near Me - Los Angeles, California

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Kristine is one of my favorite nail techs I've ever been to! She shapes nails beautifully and her skills are amazing. I left today feeling like I had one of the best manicures of my life!! read more

Sugar Nails - Nails by Kristine - Nail Salons Near Me - Los Angeles, California

It was my first time here at sugar nails. I felt welcomed and comfortable. It's clean and has plastic separate areas for your treatment. There are massaging chairs which I really enjoyed. The mani pedi was great to. $40 I'll be back. read more

Sugar Nails - Great mani pedi here! - Nail Salons Near Me - Los Angeles, California

I used to come here when I lived in the valley and I loved it, today was in the area my appointment was at 2pm - at 2 pm they called 3 times because I was 2 minutes late. Then, proceeded to give me the quickest mani pedi I've ever gotten. It was done by 2:30. I have polish all over my cuticles. I usually never leave reviews but I'm just so weirded out by this experience. Also, my friend was charged $8 extra for another color polish when they never have in the past. They said it was since the pandemic but she's been in there recently and they did not charge her that way. This will be the very last time I'll ever go there. read more

Kristine never disappoints. So much talent! Thank you again Kristine! Ill let the pictures do the rest of the talking read more

Sugar Nails - Kristine did animals! The sheer detail in these animals! Blown away! - Nail Salons Near Me - Los Angeles, California

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Super rude and terrible customer service. I had a gift certificate I didn't realize was expired (it was given to me right before the pandemic started) and they refused to honor it. I told them it wasn't able to be used during the pandemic and then I had moved away, and I didn't even think to look at the fine print for an expiration date because since when do gift cards expire? Told me they had new owners and it was no longer valid, it didn't matter that they already had the money, and it was my fault. The worst part was that this was in front of several customers! Not to mention there's never any parking and the place is tiny, dark, cramped, and dusty. Save your money. read more

This is my new go to nail shop. I do my Gel manicures here on the regular every 2 weeks. Ron is the man! He's been doing my mani's for months now and I love his work. He's really good at what he does and he's quick. I've also had Christine do my nails as well as doing designs and she's the bomb. She does a really great job and is real creative when it comes down to design. Christine has done some of my best nail designs here. It's a small quaint nail shop that keeps busy all the time. They have spa chairs along with regular tables. They have a parking lot in the back and ample street parking in the front. read more

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Round 2 of getting our nails done at this local salon. They happened to be open and Memorial Day and we made a quick pit stop. They were super accommodating and were helpful with getting our mani and pedicures done. Kristine was the one who helped again and she gave an updated chrome gelx nail set. Love this place & it gives such a cozy vibe that's refreshing. read more

Sugar Nails - Gel manicure - Nail Salons Near Me - Los Angeles, California

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The main issue for me is the negative vibe these technicians give off. The salon is small & not very clean, plus the gel drying machines are filthy dirty. The tops of them were all scuffed w/polish & I didn't want to put my hand inside....Also, they overcharge & act "money hungry," to the point where it's just a huge turn-off. They're abrupt & don't make eye contact, which isn't very nice. They do a decent job, but who wants to walk into such a cold, rude & abrupt atmosphere, not me. Good luck Sugar read more

Did my pedicure n acrylics here what i like is that they're fast n do up to date acrylic designs. read more

Sugar Nails - Chrome in blur - Nail Salons Near Me - Los Angeles, California

First experience: After searching a couple of nails places on Yelp. I decided to try this place. First of all, it is kinda awkward because they have some bad reviews about the customer service. At the meantime, I would give them a try. I booked appointment and ask them what time could be available for me to get in because I wanted some design. They gave me a list time appointment that I can come without rushing time. I got there, of course they were always busy as I expected from reading the reviews!! Nope problem waiting for beauty service. Good thing takes time ! It also fun when u give yourself a little break while keeping running from place to place. Finally, I got in after 15 mins waiting and spoke with my technician about my idea design. She was very sweet n doing really detailed work on my nails. The design come out pretty cool which is worthy for me to even wait more than 15 mins. I got so many compliments on my nails, and it lasted on my nails for 3 weeks or even more. That is such a long time that I havent had before. I got gel mani and gel pedi for $62 without design, and she also gave me a little apologizing discount for being late on my appointment. Great ! ! I have been back here several time, and they still doing an amazing job on my nails. Sweet talk n careful job. The girl doing design has a tight busy schedule. She is a high demand technician. So then, whenever I caught her, I would get design definitely. Generally, I have been so many nails salon before, they are all good doing their job as long as you let them know how you expect them to work on your nails in advance. Dont get rush with your beauty !!They work hard. I appreciate how they spent time to work on my nails. No complain! ! And in love with this place. I would recommend everyone to come to this place. If you were disappointed from this place before, Give them another shot. read more

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I read this already in the reviews and should have listened! They lie to you over the phone about prices! I was told they charge extra 5 dollars to remove gel before doing new manicure. I drove all the way there & gas spent to be told 15 dollars extra!! To remove regular gel. So unprofessional & scammy. I never write reviews but this is how angry they made me I walked out not because of price even though it's unreasonable but for the lie & lack of consideration for my time! Don't go! read more

Positives: I will start by saying that my nails look great. It's exactly what I asked for and the price was unbeatable ($40 for a gel mani and regular pedi? Whaaaaaat??). It's a cute little shop and parking was very easy to find. They were speedy and efficient and, again, I'm very happy with how my nails look. Great bang for your buck. Negatives: BUT... and it's a big but... the customer service is abysmal. The staff was not very friendly save for a few employees. The man on the phone was super rude to me as I set up the appointment. On the phone, it was suggested to me to bring cash for the tip. I had asked for a 2:45 appointment, but they insisted I rush to make it at 2:30. I didn't have time to stop by an ATM to get money for tip, but I figured it would be okay. Boy was I wrong. The man at the front desk, the same one on the phone, shouted at me for not bringing cash. I asked if I could do it on my card and he said no. Then another employee approached and said that I could, but that it would take a percentage away from them. Finally the man at the desk begrudgingly agreed to let me tip with a card. I typically tip 30%+ when I get my nails done, but because he was so aggressive and rude, I only tipped 20, which is very unlike me. It's really a bummer. I'd rate my nails 5 stars, but the customer service needs major improvement. However, the price was great and I'm happy with the end result. Hopefully my experience was just a result of the employees having a bad day and it's not just the way they are. I'd be willing to give them another try. read more

Sugar Nails - Nail Salons Near Me - Los Angeles, California

1 star for the pedicure. That was at least acceptable. When will some of these nail shops get it? Just because you are speaking in a different language, it doesn't mean we don't realize that you are talking about us! I removed my acrylics a month or so ago. I'm growing my nails and they were really damaged prior. They are still short-ish. I also have small nails period. The woman doing my manicure complained about my short nails the whole time. Then she blamed the crappy polish job on my nail length! There was polish all over my cuticles, lumps and thickness through and she didn't bother to fix it. When I complained, another woman came over to try to fix it. I just opted for clear since my short nails were going to be such a problem for colored polish. I think the polish was old and the woman doing my nails was lazy. Period. I still paid and tipped. I was not rude. I find it so demeaning when nail techs talk about you in a language you clearly don't speak and gesture towards you. It's a really crappy feeling. Needless to say, I won't be back. read more

Sugar Nails - Ugh. - Nail Salons Near Me - Los Angeles, California

They're so nice and sweet! The place is clean and the parking lot is pretty big. It's definitely affordable for gel mani and pedi, and they lasted a long time for me! read more

Sugar Nails - Ask for linha!! - Nail Salons Near Me - Los Angeles, California

I love having this shop in the neighborhood. They're friendly folks, welcoming to my puppy always and have fast service. I always love my mani/pedis from here. read more

I went here when nail salons were allowed to open after the initial CV-19 lockdown. I got gel on my hands & a pedicure. The gal who did my pedi was very quick & did a bad job. My nails were uneven & polish was also poorly applied. The guy who did my hands did a great job, but the dryer machine was filthy!! I asked him to clean it or use a different one, but he just ignored my request!! I told him I wasn't happy sticking my hands in the filthy machine, so I just tried not to touch the base of it. Overall, they're very expensive, unfriendly, & money hungry...they only use Venmo, bc they want to avoid all charges or any $$ being taken from bank charges for debit/credit card charges.....there was no distancing & the place wasn't very clean in my opinion. I wouldn't go back, needless to say read more

Honestly, a very mediocre job and service I called to make an appointment, the man on the phone said to come a little earlier so I did. Appt was at 5:30. I got there at 5:19. The receptionist filed off some of my gel at the waiting couch (very professional as you can imagine). I asked to see the gel book so I can select my color. He didn't hand me the gel book, instead he told me to sit at the last table where I sat for half hour without anyone, facing the back of the store and wall. I asked when someone would help me and another employee told me 5 min. At that point I was upset and just wanted to leave. So I just asked for a basic manicure with no color so I could leave ASAP. I got the slowest (but he was nice) employee I've ever had doing my nails. For a mediocre job I paid $22. Not worth it. Save your time and money and GO SOMEWHERE ELSE. read more

Sugar Nails - The outcome - Nail Salons Near Me - Los Angeles, California

Love Sugar Nails! They have affordable prices ($28 for a gel manicure) and I was very impressed with their Covid-19 safety protocols. They wiped off all of their chairs between customers, both customers and staff must wear masks, and there were plastic partitions between you and other costumers for the pedicure chairs and between you and the staff for the manicures. Shout-out to Michael- he did my gel mani last week and did a great job. There is plenty parking for them either in front or in the back parking lot. Bring a cash tip! read more

Sugar Nails - White gel mani - Nail Salons Near Me - Los Angeles, California

My wife took me in for my first pedicure. She recommended David. David was awesome. Very professional. I was kinda embarrassed of how my feet looked, but, he did an great job. My other favorite was the massage chair. Super comfortable and helped keep my mind off my feet. Highly recommend this place. Make sure to set up an appointment before coming. Plenty of parking at the back. Will definitely come back. read more

I will start off by saying, this nail salon seems clean and the staff is nice. However, I am very disappointed with my nails. I got a gel manicure and regular pedicure. The pedicure was average to ok. The gel manicure is where the issue lies at hand. When I left the salon, they looked beautiful! - I was pleased - but they started chipping a few days later and started lifting after 6 days:( The point of gel is to last, so I was very frustrated with this outcome. I was out of the country and couldn't come back to show the salon. I called them and told them what happened and they were not helpful at all. I will go elsewhere from now on. read more

Sugar Nails - Date of them completely off without any struggle - Nail Salons Near Me - Los Angeles, California

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