It was my first time here. Staff were welcoming and friendly. The optometrist (Dr. Han) was really…read moregood!! He was easy to talk to, very patient with me, and explained things very clearly. The eye exam was very thorough. I did not feel rushed (just the opposite as he took time to answer all my questions). I would highly recommend Dr. Han.

I ordered a replacement pair of glasses on May 18, 2026. I called twice to check whether they were…read moreready for pickup, but when I called again on June 25, 2026, I was told that the lab had not received the frame. As of today, July 2, 2026, I am still waiting for an update. The fact that it has taken this long and the glasses are still not ready says a lot about the level of professionalism and communication throughout this process. I understand that delays can happen, but I would have appreciated better follow-up and more accurate information regarding the status of my child's glasses. I will leave this review for now and provide another update once my child's eyeglasses have been received.

Great experience from beginning to end…read more Went in for my first visit here on 5-2-25 and was very impressed by the service. The entire staff were extremely friendly and efficient. I was seen as soon as I walked in. They did a great job taking images and testing my eye. Dr Shields was super nice, patient, and explained my results thoroughly. I never felt rushed or treated like another number. Jasmin helped me out my whole way through and even hooked me up with a couple pairs of glasses through my insurance. This is my only eye doctor and place I'll order glasses from here on out.

When I originally went to AVOC for glasses they gave me a price what it would cost. When I left to…read moreget another estimate, they immediately called and told me that they would lower the price. Later I took the glassed in for repair and was told I had to make an appointment. When I went to pick them up I found that the store closes between 11 and 1 for lunch. Nowhere on their website does it mention anything about closing. It's very frustrating to not only take time off of work for what would normally be 15 min. Not to mention the gas used. I checked their website and there is no mention of closing for lunch, especially 2 hours. Nobody closes for a 2 hour lunch without letting their patients or customers know. Very poor management. I won't be back. That cost me a couple of hours of my time. And no apology from the staff when they did open. Won't go back.

Updated review , there're great and took care of me. I…read moreappreciate staffed with how attentive they are

They never answer their phone. And are very unorganized…read more Needs better management, and answer the phone.

Was recommended by another business that couldn't help in my situation. But Brandi was great ! She…read morefound a nice frame we ordered and should be here in a few weeks. Then she was able to do what 3 other places tried and failed, she adjusted an old pair of glasses so they are wearable now. Thanks Brandi will see you in a few weeks.

I experienced a miscommunication between staff wish they were all on the same page prior to calling…read moreI confirmed a few of my concerns and was told to come in and I would be seen. unfortunately I was helped by Shalya today and did not receive the same information as another rep told me via phone. Also it's free to have an amazing attitude and great customer service just a small tip for Shalya moving forward hope her energy gets better. Wasnt able to get the service I was looking for and will not be returning.

The one lady at the front desk is rude. I asked them for something very simple and being a well…read moreeducated person I know she was blowing smoke up my behind. I asked for something very simple and she wouldn't do it. I mean I know why they did it because they want me to come in so they can charge my insurance for an eye exam that I don't even need right now because the glasses I have are just fine. They don't want me ordering glasses online because they want to charge me for what I am asking for by making me do am appointment. You know it's no wonder they have so many bad reviews on Yelp. It's funny because reading through the Yelp reviews I see this lady has done the exact same thing to other people.

My experience with Esmeralda at my optometry appointment was disappointing. I found her to be rude…read moreand sarcastic throughout the appointment, and I did not appreciate the way I was treated. I believe patients deserve to be treated with professionalism and respect, and unfortunately, that was not my experience. However Dr.Baker was amazing!

Doctor and the staff are amazing.\nHe's very thorough with all the tests you need.By definitely…read morefound a good doctor and at helm.

Very pleasant staff & dr is very efficient! Place is very clean & smells good! Professional…read moreatmosphere. No long waiting time!

I love that I was taken right back and everyone was polite and professional. The whole office was…read moreclean and welcoming and I would recommend to everyone I know.

I always have a positive experience at AV Eye Care. The staff is pleasant and helpful, and Dr…read more Opatowsky is friendly, caring, and easy to talk to. He truly cares about his patients and takes the time to make sure all concerns are addressed. I highly recommend this office.

haven't gotten my glasses yet but everyone was incredibly nice like literally everyone of the staffread more

Not only amazing service but went above and beyond I can't remember her name but I'm pretty sure it…read morewas daisy? Or some D name helped me see if we could get lens for my discontinued glasses and let me know the cost. Helped explain different lens types and the difference in UV frames ect. One of the best experiences I've had at Americas best across 3 different states

I am in need of an eye exam because I can tell that my eyes have gotten really bad since my last…read moreeye check up. I called around and this is the only place that is available for my schedule. Made an appointment and I came early to complete the paperwork. Then I was called in right after. They are not busy. As in I am the only customer. The prices are posted on the wall. Looking at it, they are affordable and most vision insurance can cover it. But when I handed mine, they are no longer associated with them. Oh well, I am already there so I went with the eye exam. I opted for the complicated one which is $110 plus $25 for dilation. Dr Kim was thorough with his explanation regarding the results. He explained it in a way that it is easy to grasp. But when it came to my contact lens fitting. He was adamant in giving me another pair to try on. I told him that it is blurry and I can't read the brochure he gave me. He keeps on insisting that I'll get used to it. I insisted also then he gave me another pair to try. Again, the same thing and he said you have 30 days. So right there and then, I decided not to wait for 30 days to come back. I am the one wearing it so I know when it is not the right one.

Always a good place to come quick service and dr Kim knows everything wen I comes to eyes and gives…read moreu great info that goes a long way and will keep ur vision good.