It was my first time here. Staff were welcoming and friendly. The optometrist (Dr. Han) was really…read moregood!! He was easy to talk to, very patient with me, and explained things very clearly. The eye exam was very thorough. I did not feel rushed (just the opposite as he took time to answer all my questions). I would highly recommend Dr. Han.

I ordered a replacement pair of glasses on May 18, 2026. I called twice to check whether they were…read moreready for pickup, but when I called again on June 25, 2026, I was told that the lab had not received the frame. As of today, July 2, 2026, I am still waiting for an update. The fact that it has taken this long and the glasses are still not ready says a lot about the level of professionalism and communication throughout this process. I understand that delays can happen, but I would have appreciated better follow-up and more accurate information regarding the status of my child's glasses. I will leave this review for now and provide another update once my child's eyeglasses have been received.

Great experience from beginning to end…read more Went in for my first visit here on 5-2-25 and was very impressed by the service. The entire staff were extremely friendly and efficient. I was seen as soon as I walked in. They did a great job taking images and testing my eye. Dr Shields was super nice, patient, and explained my results thoroughly. I never felt rushed or treated like another number. Jasmin helped me out my whole way through and even hooked me up with a couple pairs of glasses through my insurance. This is my only eye doctor and place I'll order glasses from here on out.

I had my initial eye examination with Dr. Shields recently. I thought she was humble, genuine, kind…read moreand incredibly thorough with the testing procedures she completed on my eyes. Dr. Shields explained all of the results of my examinations to me in terms that I could understand. I wear reading glasses every day for work as I'm constantly in front of a computer screen, so my eyes tend to get very irritated and dry by the end of the day. She offered me a coupon for an over-the-counter eye-drop solution that I'm using daily now. I was able to pick out a new eyeglass frame, too. Her members of staff were very warm, patient and friendly as well.

Updated review , there're great and took care of me. I…read moreappreciate staffed with how attentive they are

They never answer their phone. And are very unorganized…read more Needs better management, and answer the phone.

Was recommended by another business that couldn't help in my situation. But Brandi was great ! She…read morefound a nice frame we ordered and should be here in a few weeks. Then she was able to do what 3 other places tried and failed, she adjusted an old pair of glasses so they are wearable now. Thanks Brandi will see you in a few weeks.

I experienced a miscommunication between staff wish they were all on the same page prior to calling…read moreI confirmed a few of my concerns and was told to come in and I would be seen. unfortunately I was helped by Shalya today and did not receive the same information as another rep told me via phone. Also it's free to have an amazing attitude and great customer service just a small tip for Shalya moving forward hope her energy gets better. Wasnt able to get the service I was looking for and will not be returning.

The one lady at the front desk is rude. I asked them for something very simple and being a well…read moreeducated person I know she was blowing smoke up my behind. I asked for something very simple and she wouldn't do it. I mean I know why they did it because they want me to come in so they can charge my insurance for an eye exam that I don't even need right now because the glasses I have are just fine. They don't want me ordering glasses online because they want to charge me for what I am asking for by making me do am appointment. You know it's no wonder they have so many bad reviews on Yelp. It's funny because reading through the Yelp reviews I see this lady has done the exact same thing to other people.

My experience with Esmeralda at my optometry appointment was disappointing. I found her to be rude…read moreand sarcastic throughout the appointment, and I did not appreciate the way I was treated. I believe patients deserve to be treated with professionalism and respect, and unfortunately, that was not my experience. However Dr.Baker was amazing!

Doctor and the staff are amazing.\nHe's very thorough with all the tests you need.By definitely…read morefound a good doctor and at helm.

Very pleasant staff & dr is very efficient! Place is very clean & smells good! Professional…read moreatmosphere. No long waiting time!

I love that I was taken right back and everyone was polite and professional. The whole office was…read moreclean and welcoming and I would recommend to everyone I know.

I always have a positive experience at AV Eye Care. The staff is pleasant and helpful, and Dr…read more Opatowsky is friendly, caring, and easy to talk to. He truly cares about his patients and takes the time to make sure all concerns are addressed. I highly recommend this office.

haven't gotten my glasses yet but everyone was incredibly nice like literally everyone of the staffread more

Not only amazing service but went above and beyond I can't remember her name but I'm pretty sure it…read morewas daisy? Or some D name helped me see if we could get lens for my discontinued glasses and let me know the cost. Helped explain different lens types and the difference in UV frames ect. One of the best experiences I've had at Americas best across 3 different states