I've included a highlighted part of my email from Segway, that shows even more proof to my claim. YOU are the company they hired to pickup the scooter and deliver via freight, YOU are the company that accepted the shipment, and YOU were paid a very hefty amount for this service. Be better. Be accountable. read more

See all

UPS moved our account here and they are terrible to deal with. Pretended our rates would stay the same then tried to charge us enormously inflated fees. If they move your account you should close it and open a new one read more

Really, really good shipping center. Been using them for years and I love working with them. Provides better rates than Unishippers and quicker quotes. Just like one reviewer said - trucking companies do make mistakes, but it's these guys who help us get it resolved. I'd rather go with a shipping center than the actual trucking company. You end up saving so much time. read more

ATTENTION ALL CARRIERS- BOYCOTT Worldwide Express Globaltranz Brokers are crybabies! They try to force carriers into accepting loads by threatening to deactivate your or decertifying you to haul freight. Don't haul their freight! read more

Really horrible service, Filing claim for almost a month, system will not show your status, and the customer service will not answer you. We Buy insurance but you never get taking care of us! Worst of the worst. Your service caused us 5k loss in one month, 2k loss in freight, 3k loss in cargo damage and never response me, totally desperate, I will remember your name globaltraz and know how bad you treat your client! For example, I shipped out a box with 210lbs, then they weighted 215lbs, rebilled 50% freight more, and no way to argue. We shot q video Weight it exactly 210lbs! But do not take it. Tens of shipments like that caused me lose 3k about, rebill make no sense you just take money from client and no desire to protect us or fight for us! Our previous 3rd party logistics we used for a year maybe only one rebill, with you, one month, tens of rebill like stealing money boldly read more

I worked with them for loads I say don't pick up loads with them they aren't a good company i pick up a load with aly the broker, she asked for my cab card,truck pic and other stuff I sended it over but after sometime they say that we took you off of it and when i asked they said you don't have history with us, how am i suppose to have history if i can't pick up loads with them and now they won't answer me or pick my phone up don't pick load with them, they'll just waste your time your off better to pick up from somewhere else read more

This company is terrible do not use them they are rude don't listen to any of your requests show up at your house without calling agree to do things on the phone that they refuse to do in person This company is terrible- do not use them. they are rude, don't listen to any of your requests, show up at your house without calling, agree to do things on the phone that they refuse to do in person...Don't waste your time or your money - you will be very sorry. read more

what a bad service you provided?! if I can put negative 5 stars, I will do it! Worst of the worst, never experienced any worse service than you did! After complain your service email to your related department never answer, there is no way you can do busienss like scam, we will sue you, as long as you did not give us answer and solution for the claim,we will keep broadcasting what way you do business to your clients. Thank you GlobalTranz, you made us scare to do LTL freight,we were forced to put more pickup locations in all USA, your business bahavior is a poison to the whole LTL industries. Sooner or later,we will meet in court read more

See all

I am the Carrier and we completed many loads for Globaltranz without any issues until recently I got in hold of Adam Dubberke who is a freight broker for Globaltranz. He cut our rate 50% for no reason at all and now we are trying to get in hold of him for last 2 months or his manager without any luck. Do yourself a favor and avoid this freight broker. read more

WARNING: DO NOT USE THIS COMPANY or you will regret the decision. They will send you every invoice from the freight company (upcharged of course) even when they know it is not valid. If you ask them to dispute a charge, most often they will not put it thought. If you call to ask for disposition, you are ignored. If you file your own claim for damaged goods and the freight company (in the unlikely event) pays the broker for the damages, you will NEVER see that money. This is because they apply it to your open invoices EVEN IF THEY ARE IN DISPUTE. These guys are out for your money. Don't expect to see a dime from disputes and expect to receive unexpected add-on invoices months after a shipment is closed. read more

AWFUL. Their service is subpar, and their invoicing team is clueless. They don't apply the payments to the right invoices (or at all) and they won't respond to any of my emails asking to clear it up - they just keep sending statements every month showing a balance that we've already paid. They even sent us a random refund cheque, after sending these statements showing that they think we owe them money. Now they've sent us to a collection agency and they STILL won't reply to our emails and correct our account. They are rude and unhelpful and have zero customer service. read more

I wish we had read the recent carrier reviews before doing business with GlobalTranz. They DONT pay their carriers. They DONT respond to emails, they DONT respond to voicemail messages. They refuse to provide a payment date. The brokers tell you payment terms that are lies. it's been almost 60 days and we haven't been paid and sadly we are just one of many carriers that have had this happen. our only option will be to make a claim against their brokers bond and hopefully recoup at least our fuel costs. read more

Lied about our shipping costs of our vehicle. Did not notify us of any changes, quoted us $900 and when the truck showed up with our vehicle they would not give it unless we paid $1200. Unhonest company that will lie to your face just to make money and screw you over. read more

We shipped a car with them. They told us that the total would be $530.00. We had to pay $100.00 by credit card and then the balance to the driver in cash when they delivered. They had a child call us to tell us that they arrived 1 day earlier than agreed to. Then they were late on delivery. I paid driver cash on delivery ($430.00). A couple of days later, they took another $100.00 out of the account. I called and called they said they would reimburse us. Days went by and I had to call again. They did not refund the $100.00 they only refunded $85.00. I had to take the lost. I will never use this company again. Be very careful if you use this company.....They will get you and keep on getting you read more

HIGHLY recommend finding alternate shipping options. Our products were shipped using them and it's been a disaster. Here's the details: 1) NO update in tracking or shipment for FIVE days. Pallets haven't moved 2) Company does not move shipments over weekends so you have over 3 days delay in any shipment arriving due to that and they do NOT let you know this until the order has shipped. 3) There is no contact, no update, no information or person to speak to regarding any shipments. Our order shipped from NV to PA 10 days ago! And it still isn't to us nor any update provided. If you want to waste time, energy and a LOT of money, then this is the company to go with. Otherwise, find a real and professional company and go with them. Disgusted - read more

We have been using Globaltranz for over two years and they have saved us 10-30% compared to our other brokers. Julio Rabago has been very professional, punctual with setting up freight shipments and took care of any issues if something came up. Not an easy business to be in but I've had no issues with them. read more

I have tried speaking to the AP Team with little to no help. We have 14 invoices that are aging beyond net 30 totaling $50,750.00. 13 of which are aging 50-61 days as of today 1/31/23. This is absolutely unacceptable, and we need payment status ASAP. All our invoices are automatically billed through our TMS Mcleod to multiple Global Tranz accounting emails. ALL our invoices automatically have our factoring release letters, UCC Fillings, and billing information attached. And yes, they are emailed to the correct email address. They are auto-emailed to: tlinvoices@globaltranz.com, aptlrequests@globaltranz.com, and AshleyL@globaltranz.com. Invoices, rate cons, bols, supporting docs etc are all submitted in REAL TIME upon delivery to every brokerage due to our advanced technology and software. Bottom line, Global Tranz is breaking their contract of NOT paying invoices "30 days from the date of receipt of invoice, rate confirmation, proof of delivery" per your rate confirmation And my AR specialist has been attempting to follow up with Global Tranz to no avail. This is inexcusable. The AP Team does not respond to emails nor does anyone pick up the phone over there. We will be reporting to load boards and starting the bond claim process if we do not get this resolved. read more

Awful! Signed 3 contracts for 3 separate vehicles to be picked up. Transporter confirmed on Friday that drivers were on their way for all 3, and that they'd all be picked up that day. Now, that contact is not returning any calls, the vehicles were not picked up, and I have late fees from the auction. Got a hold of his "supervisor," who tried to make me pay hundreds more per vehicle to send different drivers, said he doesn't care what the price we agreed to on the contract was, and he doesn't care about the late fees. Do not recommend this company. read more

I would avoid if all possible. As a deliveree they provide abysmal services. They called and I originally scheduled my delivery for 1/23. They called the day before and said the shipment was delayed - I got it things happen. Rescheduled for 1/27 in the morning. I got a text (not a phone call as per previous communications) friday afternoon that they shifted my delivery on monday to the afternoon. I called and told them that did not work for me. THEY CAME MONDAY AFTERNOON ANYWAY. They dont care about your clients --- thus I would not give them your business read more

Do not give this company your credit card information. You will never pay what they quote. They will charge you over and over. For THEIR mistakes. Once they have screwed you over, they will tell you will get a refund. Good luck getting that. DO NOT trust this company with your goods or money. They are just a broker, and a very unreliable service provider. They also have several names on Uship. Beware! read more

Poor service. High rates. Wont use again. It takes me, the customer far too long to get answers. Most of the time I am forced to reach out to the carriers themselves to get anything done. read more

DO NOT WORK WITH THIS COMPANY! THEY ARE CROOKS! We hauled a load for them. Did our parts exactly as the rate con shows, but then they came back and started saying we were late for an appt. We have documentation showing we were there and they are deducting $100. If you deal with Nick be prepared to be fooled. My company will NEVER work with them again! Very unprofessional and a disgrace to this industry read more

Good experience working there. Just found a better opportunity but a solid place. Some remote options too. Great leaders and people.

I am a carrier that hauled a army load for globaltranz it has been 3 weeks and I have not gotten a confirmation for the additional load that was loaded on my truck and the broker has been avoiding my calls I have had to call him from a different # just to get him to answer and all I get are lies and excuses. I do not recommend this company to anyone read more

No one from company even the president gets back to you or tries to assist with our problem Bol 4 to. 5 days requested and agreed to In 2 days this changed to eta 15 days after pick up Now we have an order that will be canceled due to late delivery and no assistance from global tranz A disgrace and a joke to be in the logistics business Only comment from agent shit happens No apology No assistance read more

I paid extra to have my item delivered to my front door. All the paperwork the driver had stated to deliver to front door. Even the item had it printed on the packaging. The driver refused saying that it required two men. He called the office and they blamed it on me saying they didn't know there were stairs. I said you should have asked if that makes a difference. I heard him tell her it was 3 flights of stairs. It was nine steps. Terrible customer service. Don't deliver even you pay extra! read more

Worldwide Express - Shipping Centers Near Me - Tempe, Arizona

These guys hired a homeless person with a rental truck to deliver my product worth over $5000. The driver ended up destroying much of the product after getting frustrated at the consignee. He then drove off with the product on his truck, and he has not been heard from to this day (this was 6 months ago at the time of writing). After patiently waiting through their claims process, the claim was ultimately denied. I'm now out $5000 worth of product. DO NOT USE THIS COMPANY. read more

We have used GlobalTranz on many occasions to ship our LTL Freight Shipments. On numerous occasions, the items arrived damaged. The first shipment we sent dozens of pictures of the damage. They put us off and put us off on the claim to over a year. Our customer disposed of the damaged item and they conveniently said that the carrier wanted to see it. Over a year really? They take your money for the freight and insurance then look to stall to pay claims on items clearly damaged. Another shipment, we were asked to get a on letterhead from the manufacturer that the item could NOT be fixed had to be replaced. Again their claims department is putting us off. Anything to avoid covering the freight. We followed all the rules and reported all damages immediately. Avoid this company at all costs. read more

NEVER AGAIN WITH THIS BROKER. I booked load with Nathan Wible, load was from Danville, IL to West Branch, IA. When i booked load, broker said delivery is for next day at 6 AM. My RC said same, delivery appointment 6 AM. When my driver get there at 5:30 AM, receiver said that we are not in system and broker didn't make appointment for delivery. This is ridiculous, we missed the appointment for the next shipment and the whole weekend was messed up by the irresponsibility of the broker Nathan. read more

As an Agent/Owner I have many opportunities to build and grow my book of business with multiple 3PLs/brokers around the country. That being said I am incredibly happy and thankful that I started my business with GlobalTranz almost 3 years ago. The technology, leadership, and support is crucial to growing this business and providing our customers not only the best rates but the best service. Carriers are going to make mistakes, rebills are going to happen, drivers are going to be late - that is the nature of the business and life regardless of who the carrier or 3PL is. The key to any problem or issue is how it is handled and the support you are provided. The GlobalTranz Corporate Office is very invested in its team growth and supporting them in doing just that. read more

this review is from a current Globaltranz agent, their system is either down or having technical issues every single day. I'm constantly losing business and will be leaving very soon to other 3PL. It's been going on for months and I don't see how it will get better. read more

If I could give this brokerage firm -0 I would!! Because of your incompetence all of my plans for the holiday are thrown COMPLETELY OFF! Dot should revoke your your license! If we could dump all this crap off of our trailer we would! Check your work before doing business with anyone, because by the looks of your reviews and what we are going through right now you should be out of business! You suck! read more

So, Yes GlobalTranz has had some mistakes in the past but as someone who was both a customer and has worked for them (and just quit from a better job opportunity - no longer employed nor receiving any benefit from this) I am seeing great changes within both the management and culture of this company. They have gutted entire departments and are starting to invest serious cash internally in finding great talent. This is starting to reflect in the overall product of the company. I was there when they weren't so good and have seen changes first hand. Changes that probably should have happened years ago, but are happening nonetheless. I'd recommend you all to at least give them another shot in the near future. These ladies and gents truly care about their craft and are improving by the day. While GTZ has made ample mistakes I think they have learned and are positioning themselves to do great things. If you had a bad experience in the past just reach out and let them know! They are under new management now and I truly believe they will work with you and help you out. read more

Do not do business with Globaltranz and their shady business practices. They will try to bill you for more than the agreed upon quote.

They gave us a quote, once we gave them exact weight, and measurements. Once the pallets arrived, we signed for them, and that was it. Then the bill comes 2 weeks later, and they added an additional $200+ to our bill of just $427. They now claim something about a different class for our merchandise, class 150, yet we have shipped the same boxes, from other shippers for 13 years at class 100. This re-class lets them charge us more. We told them the dimensions and weight before we shipped, so they could have told us a popper price ahead of time. Another rip off company. Read more about them online. Many others had the same problem with them. https://global-tranz.pissedconsumer.com/ read more

I guess I should have read some of these reviews and done a little more homework before we started using Globaltranz. I have had alot of the same issues in just the last couple of months. There doesnt seem to be a lot of reputable companies out there anymore :( read more

Stay away!!! Unreliable! Lost part of my shipment. One full pallet of product. Freight broker said" I'm not the carrier" Not my responsibility! I did everything I was supposed to do! True, you are not the carrier, but you share the responsibility. Once the broker facilitates the shipment, the broker has a contractual obligation to ensure the freight gets delivered- ON TIME- not 11 days later. And calling the carrier and asking them to find the pallet is really your job. And finding a pallet should not take that long. The entire distance is about 600 miles. Not a cross country trip with lots of terminal changes. And by the way, they charged me full price for the delayed shipment. read more

I operate a small manufacturing company and have been using a guy named Jeff from Globaltranz for several years and have given him multiple chances to listen to what my needs were through sending accurate information by email of our need he still seemed to botch any bill of lading that we would send only to say after being charged for these extras of his mistake that he would gladly refund them and did on a few but they would just keep coming. It's it's a barrage of extras to try to get you to not care and just roll with these extra charges. I have since gone with InXpress and they have professional team the documents everything they will put a person between you and the freight company to avoid your account getting hit with erroneous charges global trans doesn't even send you an email when your product has been delivered successfully do yourself a huge favor and avoid this company at all costs. And avoid Jeff he is a loser! read more

It would seem as a broker that advertised on dat they pay very little for distance for delivery. For example, pa to Texas only six hundred dollars for a 1500 mile trip that is 4000 lbs of goods to be delivered... read more

Fantastic experience moving a piece of machinery from Massachusetts to California with LTL freight. Thank you!