Let me tell you a little story. My father passed away February 5, 2024. My father moved to the Arizona for retirement. He and I shared a passion for surfing when I was growing up. The only possession I ever cared about of his was an 8'9", 1962 Bing Copeland custom surfboard. It was my father first custom board that he purchased as a teenager. When I was 8 years old, my father took me out for my first surfing lesson. He shared that same custom board, and I rode that board for the first 4 years of my surfing life. Now being that it was a 14 lbs. and a fiberglass longboard with a 11" single fin. It's an odd shape. I was in a tough spot with a limited time frame to get the board shipped to me where I live in Chicago, Illinois. I had contacted 6 different locations. Note, that 3 out of the 6 said "sure we can ship it". But once we got to those locations, they looked at the size and shape and declined to ship. They were also quoting me $1200 to $2000. I was panicked and running out of time. I called Navis Pack & Ship in Phoenix, Arizona. Not only were they gracious, kind and understood what this board meant to me. They promised to take good care of the board and package it the right way for its journey to Chicago. I cannot say enough about their professionalism or their kindness to me during my heartbreak of losing my father. Not only was the board packaged well, but I paid far below what I was quoted by the other shippers. I am forever grateful and would recommend Navis Pack & Ship for any of your shipping needs. Thanks again, ARM read more

These people are nothing but rip-off artists....I called this morning inquiring about picking up an item in their same town that weighs less than one pound and then ship it to me in Texas.....the idiot on the phone calmly said it would be $200 just to pick it up....and looking at the first 1 star review i now see it would have been at least $120 to pack and ship it....$320 for what...??? if you even consider doing business with these jerks then you are truly insane....DON'T DO IT...!!! read more

Extreme professional. Everyone was so helpful and efficient. I sent a large and extremely heavy 140 year old painting to Nürnberg and all went perfectly. Picture was sent via air and arrived in a few weeks and in perfect condition. read more

Navis Pack & Ship - Portrait of my great grandmother. - Shipping Centers Near Me - Phoenix, Arizona

Honestly a huge rip off, if i had any other option I would go elsewhere. $120 to pack and ship something that weighs less than 1 pound. Ridiculous!!! read more

I selected this company to ship a 140-year old family heirloom entry table across the country and have had a truly sad and disappointing experience with Navis. I encourage anyone considering this company for shipping antiques to choose one of the many other companies. The entry table was damaged in the move and a large piece of the decorative wood base (8in long x 4in wide) was broken off and went missing. Please note shipping this one table alone cost half of the cost when I shipped the entire contents of a 4-bedroom house across the country. The company staff and owner have been unresponsive, have never reached out to us, nor have returned emails despite the owner stating on the phone that they would work with us on the repair. Very sad about this family heirloom and Navis' lack of authentic concern or customer service. read more

Allow me to start with saying that I am absolutely disappointed with the conduct of the company and Kevin's inability to conduct himself with respect. Never should any professional tell a customer to "be quiet, I know how to do my job". Sorry, but now that I have received my items from shipping that have managed to be broken that have never even cracked under other shipments. This company has managed to not only disrespect my items but have also been very unethical in their business conduct. Their insurance policy that's forced is a scam, they cover nothing, and the worst part is that I am no left with so many damaged and broken items. I have only taken a few pictures of minor broken items, I will unfortunately have to report this company to every bureau and consumer agency that I can. read more

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Kevin and Nick are great guys. We have customer who need packaging and/or delivery services in the Phoenix area and through Yelp! I found just the guys for the job. In the past 18 months, we have partnered with Navis Pack and Ship in Phoenix no less than 5 times and have had 100% success EVERY TIME. Originally, I worked with Kevin, the owner. He's a great guy and his main man Nick is right there with him. These guys know their stuff and have made our customers feel like they are Navis customers. Yesterday I was in a pinch to get something picked up and packaged in SEDONA, AZ and they are even able to help me out WAY UP THERE. These guys are hustlers and they are great at what they do. I am not an easy customer and my customers are even tougher! The guys at Navis can take care of our stuff so no doubt they can take care of you! They also college moves FYI.... Great option for ASU student! read more

Remarkable. The quality of packing that Kevin and the team at Navis perform is excellent. They packed and shipped 10 boxes of stemware and Tiffany lampshades and they arrived whole and without damage. Furniture was wrapped in heavy duty paper, sealed with plastic wrap, and fitted into a heavy-duty box with foam and corrugated stays and supports so the furniture was stable and the box wouldn't collapse. In addition, they are easy to contact, completely accountable, and great at follow up. The experience was almost surreal. read more

We have used Navis for many years to ship sculptures to patrons around the country. Their service has been exemplary. The measure of a company, however, is how they deal with problems. Recently, the long-distance carrier transporting one of Kevin Caron's sculptures to New York damaged the artwork's finish. Navis stayed on top of the situation, communicating among several entities, to get the piece back to its original condition and deliver it to our patron. I definitely felt they would do whatever it took to make it right, and they did. Based on that experience, we definitely look forward to working with Navis in the future. read more

I used Navis Pack & Ship to move out of my dorm. The process was very efficient and it was nice that my parents didn't have to fly all the way out here to help me. Also, I was able to store some of my boxes at their facility, which made move out so much more easier. I had a great experience using Navis Pack & Ship! read more

I own a high end art gallery and have used these guys for shipping of all fragile ceramic pieces. I wouldn't trust anyone else with fragile things. They just shipped a piece to TN and they had the client call them before she opened it so they could explain the best way to open it. She was amazed! Highly recommend them for expensive, fragile or awkward things you need shipped. I'm sure they do just fine with normal things too read more

THIS HAS TO BE THE WORST BUSINESS OUT THERE! Both Kevin the owner and Kevin his employee are the biggest liars ever!!! Do not use them to move any of your belongings. I moved from Arizona to California and from start to finish it was a huge nightmare. They lied to me about pricing, number of days it would take to receive my belongings, and they used a third party to deliver my stuff. Once they got paid the lies began. And so did the back and forth with the cost of delivering my items. Don't let the calm voice of both these men fool you. And to make matters worse some of my stuff arrived broken. Who in their right mind puts a box of dishes labeled dishes/fragile at the bottom of the pellet with all the other boxes of top of it? Still going through my boxes to see how much damage they did. I was promised 5 days which became almost 3 weeks. I had to buy clothes and other items until my things arrived. They blamed it on everything from the holidays to they have no control once it's out of their hands. And it went on and on and on. Till the very last moment the lies continued! Something as simple as attaching a document for me to open could not be accomplished on their end. I wasted precious hours dealing with Navis Pack & Ship. Not to mention the 30 unnecessary phone calls back and forth. The amount of stress they added to my life dealing with this unprofessional company. How does a business of such stay in business? Perhaps this is why we have YELP?! Thanks to YELP I can warn other people out there of this shady company with liars who back up the company. I will make sure that no one else has to go through what I went through. I will also be reporting them to the BBB. I'm not sure who gave them the 5 stars on yelp but I'm sure they were a family member. NAVIS PACK & SHIP IS A BIG JOKE!!!!!!!! IT WAS THE WORST EXPERIENCE OF MY LIFE! read more

On may 18th shipsmart contracted navis to come pick up my things and take them to storage till i could afford to have them shipped to florida. So i packed up all my small things. The came and packed my big things. My tv, my artwork, microwave, table, chairs and even my saddle!. Yesterday my belongings finally got to me in Florida. I cannot express how good of a job Nick and his crew did taking care of my things! I work for a great moving company and i have never seen a pack job like this! Such amazing quality and customer service! My company was gracious enough to stop on the way from California to pick up my stuff. I was not there when they came to finish the pack and store my stuff. This was the best suprise when everything arrived in perfect condition! Anyone who needs custom packing and shipping but doesnt have enough to cover a minimum move with a mover, please call nick at navis! You will be thrilled! read more

I made a mistake and wrote the March review for the wrong store. My brother wasn't clear as to which Pack and Ship he used and I thought he was, until recently. The review I wrote in March was not about this store. I am most apologetic about this. I really wished he had used this store. I've been out of state and unable until now to recant. My apologies especially to the store. You didn't deserve it. Looking at the photos of your packing techniques, you really know what you are doing. read more